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trojan wont cant be removed and DDS wont download PLEASE HELP ME


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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

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i have a trojan dropper bcminer and rootkits. dds wont download but heres my malwarebytes quik scan log

Malwarebytes Anti-Malware 1.65.0.1400

www.malwarebytes.org

Database version: v2012.09.11.09

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Matt :: MATT-HP [administrator]

9/13/2012 4:22:00 PM

mbam-log-2012-09-13 (16-25-12).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 200667

Time elapsed: 2 minute(s), 33 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 3

C:\Windows\Installer\{4a0e3c40-3084-9458-1df4-52c1f828f33e}\U\00000008.@ (Trojan.Dropper.BCMiner) -> No action taken.

C:\Windows\Installer\{4a0e3c40-3084-9458-1df4-52c1f828f33e}\U\000000cb.@ (Rootkit.0Access) -> No action taken.

C:\Windows\Installer\{4a0e3c40-3084-9458-1df4-52c1f828f33e}\U\80000000.$ (Rootkit.0Access.64) -> No action taken.

(end)

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Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

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See if you can do this............

Please read the directions carefully so you don't end up deleting something that is good!!

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    2012081517h0349.png
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

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figured it out and downloaded dds heres the logs

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_35

Run by Matt at 21:16:42 on 2012-09-13

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2365 [GMT -4:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files\Webroot\WRSA.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Windows\SysWOW64\ezSharedSvcHost.exe

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Webroot\WRSA.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe

C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://msn.com/

uSearch Bar = Preserve

uInternet Settings,ProxyOverride = *.local

uInternet Settings,ProxyServer = http=127.0.0.1:60000

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO: Shop to Win: {67d688ec-87da-4a28-bfa5-c4db8be5c9ea} - C:\Program Files (x86)\Shop to Win 11\Shop to Win 11.dll

BHO: Incredibar.com Helper Object: {6e13dde1-2b6e-46ce-8b66-dc8bf36f6b99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.3.27\bh\incredibar.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB: Incredibar Toolbar: {f9639e4a-801b-4843-aee3-03d9da199e77} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.3.27\incredibarTlbr.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

uRun: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe

uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe

mRun: [<NO NAME>]

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [instaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup

mRun: [WRSVC] "C:\Program Files\Webroot\WRSA.exe" -ul

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe

uPolicies-explorer: NoViewOnDrive = 0 (0x0)

uPolicies-explorer: DisableLocalMachineRun = 0 (0x0)

uPolicies-explorer: DisableLocalMachineRunOnce = 0 (0x0)

uPolicies-explorer: DisableCurrentUserRun = 0 (0x0)

uPolicies-explorer: DisableCurrentUserRunOnce = 0 (0x0)

uPolicies-explorer: NoFile = 0 (0x0)

uPolicies-explorer: HideClock = 0 (0x0)

uPolicies-explorer: NoDevMgrUpdate = 0 (0x0)

uPolicies-explorer: NoDFSTab = 0 (0x0)

uPolicies-explorer: NoWindowsUpdate = 0 (0x0)

uPolicies-explorer: NoEncryptOnMove = 0 (0x0)

uPolicies-explorer: NoResolveTrack = 0 (0x0)

uPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)

uPolicies-system: NoDispAppearancePage = 0 (0x0)

uPolicies-system: NoDispSettingsPage = 0 (0x0)

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)

mPolicies-explorer: NoViewOnDrive = 0 (0x0)

mPolicies-explorer: DisableLocalMachineRun = 0 (0x0)

mPolicies-explorer: DisableLocalMachineRunOnce = 0 (0x0)

mPolicies-explorer: DisableCurrentUserRun = 0 (0x0)

mPolicies-explorer: DisableCurrentUserRunOnce = 0 (0x0)

mPolicies-explorer: NoFile = 0 (0x0)

mPolicies-explorer: HideClock = 0 (0x0)

mPolicies-explorer: NoDevMgrUpdate = 0 (0x0)

mPolicies-explorer: NoDFSTab = 0 (0x0)

mPolicies-explorer: NoWindowsUpdate = 0 (0x0)

mPolicies-explorer: NoEncryptOnMove = 0 (0x0)

mPolicies-explorer: NoResolveTrack = 0 (0x0)

mPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: NoDispAppearancePage = 0 (0x0)

mPolicies-system: NoDispSettingsPage = 0 (0x0)

dPolicies-explorer: NoViewOnDrive = 0 (0x0)

dPolicies-explorer: DisableLocalMachineRun = 0 (0x0)

dPolicies-explorer: DisableLocalMachineRunOnce = 0 (0x0)

dPolicies-explorer: DisableCurrentUserRun = 0 (0x0)

dPolicies-explorer: DisableCurrentUserRunOnce = 0 (0x0)

dPolicies-explorer: NoFile = 0 (0x0)

dPolicies-explorer: HideClock = 0 (0x0)

dPolicies-explorer: NoDevMgrUpdate = 0 (0x0)

dPolicies-explorer: NoDFSTab = 0 (0x0)

dPolicies-explorer: NoWindowsUpdate = 0 (0x0)

dPolicies-explorer: NoEncryptOnMove = 0 (0x0)

dPolicies-explorer: NoResolveTrack = 0 (0x0)

dPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)

dPolicies-system: NoDispAppearancePage = 0 (0x0)

dPolicies-system: NoDispSettingsPage = 0 (0x0)

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

TCP: DhcpNameServer = 192.168.2.1

TCP: Interfaces\{5063E796-8015-4919-9635-8E7E5093DE32} : DhcpNameServer = 192.168.2.1

TCP: Interfaces\{5063E796-8015-4919-9635-8E7E5093DE32}\3586275646745656B6A7 : DhcpNameServer = 192.168.2.1

TCP: Interfaces\{5063E796-8015-4919-9635-8E7E5093DE32}\4416973794E6E6F563 : DhcpNameServer = 10.1.10.1

TCP: Interfaces\{5063E796-8015-4919-9635-8E7E5093DE32}\5616374736F6163747027584144512 : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{5063E796-8015-4919-9635-8E7E5093DE32}\758696475674962716666656 : DhcpNameServer = 192.168.1.1 97.64.209.36 97.64.168.13

TCP: Interfaces\{5063E796-8015-4919-9635-8E7E5093DE32}\75D464 : DhcpNameServer = 10.0.0.2 10.0.0.3

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - C:\Windows\SysWow64\EZUPBH~1.DLL

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO-X64: Shop to Win: {67D688EC-87DA-4A28-BFA5-C4DB8BE5C9EA} - C:\Program Files (x86)\Shop to Win 11\Shop to Win 11.dll

BHO-X64: Freecause Shopping BHO - No File

BHO-X64: Incredibar.com Helper Object: {6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.3.27\bh\incredibar.dll

BHO-X64: Incredibar.com Helper Object - No File

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO-X64: Ask Toolbar BHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB-X64: Incredibar Toolbar: {F9639E4A-801B-4843-AEE3-03D9DA199E77} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.3.27\incredibarTlbr.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

mRun-x64: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe

mRun-x64: [(Default)]

mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun-x64: [instaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup

mRun-x64: [WRSVC] "C:\Program Files\Webroot\WRSA.exe" -ul

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

SEH-X64: EasyBits ShellExecute Hook: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWow64\EZUPBH~1.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\v1olal5m.default\

FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - prefs.js: browser.startup.homepage - hxxp://xfinity.comcast.net/?cid=insDate09022012|http://www.comcast.net/xfinity/?cid=insdate09022012&cid=ffpintab|http://xfinitytv.comcast.net/?cid=xfactiv_tv&cid=ffpintab|http://www.comcast.net/qry/goto?app=mail&cid=xfactiv_email&cid=ffpin

FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=8CA141B8-39AF-4604-8441-B03EC1221F5A&apn_ptnrs=&apn_sauid=A7BB8810-2FE9-40E8-AC07-E83D244B41AF&apn_dtid=OSJ000&&q=

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_271.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R0 WRkrn;WRkrn;C:\Windows\system32\drivers\WRkrn.sys --> C:\Windows\system32\drivers\WRkrn.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-9-5 64952]

R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe [2011-5-14 514232]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-12-30 13592]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-2-13 2425960]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-12-30 2320920]

R2 WRSVC;WRSVC;C:\Program Files\Webroot\WRSA.exe [2012-9-4 712104]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 hpCMSrv;HP Connection Manager 4 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-9-13 1098296]

R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]

R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-6 136176]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-6-27 250056]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-2 183560]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-6 136176]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]

S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2010-3-19 1120752]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== File Associations ===============

.

inffile=%SystemRoot%\SysWow64\NOTEPAD.EXE %1

inifile=%SystemRoot%\SysWow64\NOTEPAD.EXE %1

JSEFile="%SystemRoot%\System32\WScript.exe" "%1" %*

txtfile=%SystemRoot%\SysWow64\NOTEPAD.EXE %1

.

=============== Created Last 30 ================

.

2012-09-14 00:26:28 -------- d-----w- C:\Users\Matt\AppData\Local\{5090D857-45E3-4088-9E85-B305D3C1B6CC}

2012-09-14 00:26:28 -------- d-----w- C:\Users\Matt\AppData\Local\{026566D1-F661-4E94-8E5D-1856F9EB029D}

2012-09-13 20:21:27 -------- d-----w- C:\Program Files (x86)\Ask.com

2012-09-13 20:11:19 -------- d-----w- C:\ProgramData\Ask

2012-09-13 20:10:53 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2012-09-05 00:37:47 328704 ----a-w- C:\Windows\System32\services.exe.001

2012-09-05 00:32:37 149752 ----a-w- C:\Windows\SysWow64\WRusr.dll

2012-09-05 00:32:37 110160 ----a-w- C:\Windows\System32\drivers\WRkrn.sys

2012-09-05 00:32:37 102896 ----a-w- C:\Windows\System32\WRusr.dll

2012-09-05 00:32:36 -------- d-----w- C:\ProgramData\WRData

2012-09-05 00:32:36 -------- d-----w- C:\Program Files\Webroot

2012-09-04 19:29:34 256904 ----a-w- C:\Windows\SysWow64\drivers\tmcomm.sys

2012-09-04 18:46:42 -------- d-----w- C:\Users\Matt\AppData\Local\{DE6A3F23-F6C0-11E1-8270-B8AC6F996F26}

2012-09-04 18:46:10 -------- d-----w- C:\ProgramData\7531CC920008F26E02B46183F875F002

2012-09-04 03:15:45 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%

2012-09-03 22:00:35 9310152 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{CDBA1156-0B62-465E-AD39-865D5A0518BE}\mpengine.dll

2012-09-03 01:30:13 -------- d-----w- C:\ProgramData\PopCap Games

2012-09-03 01:30:13 -------- d-----w- C:\Program Files (x86)\PopCap Games

2012-09-03 01:19:18 -------- d-----w- C:\Users\Matt\AppData\Roaming\WildTangent

2012-09-02 19:52:11 9310152 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-09-02 18:12:41 -------- d-----w- C:\ProgramData\Affinegy

2012-09-02 18:12:41 -------- d-----w- C:\Program Files (x86)\Belkin

2012-09-02 16:46:23 -------- d-----w- C:\Users\Matt\AppData\Local\Xfinity.com

2012-08-24 01:08:12 -------- d-----w- C:\Users\Matt\AppData\Local\{35B48053-D38B-47EB-BFB7-A24242DA3869}

2012-08-24 01:08:00 -------- d-----w- C:\Users\Matt\AppData\Roaming\Windows Live Writer

2012-08-24 01:08:00 -------- d-----w- C:\Users\Matt\AppData\Local\Windows Live Writer

2012-08-15 14:26:21 503808 ----a-w- C:\Windows\System32\srcore.dll

2012-08-15 14:26:21 43008 ----a-w- C:\Windows\SysWow64\srclient.dll

2012-08-15 14:26:19 751104 ----a-w- C:\Windows\System32\win32spl.dll

2012-08-15 14:26:19 67072 ----a-w- C:\Windows\splwow64.exe

2012-08-15 14:26:19 59392 ----a-w- C:\Windows\System32\browcli.dll

2012-08-15 14:26:19 559104 ----a-w- C:\Windows\System32\spoolsv.exe

2012-08-15 14:26:19 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll

2012-08-15 14:26:19 41984 ----a-w- C:\Windows\SysWow64\browcli.dll

2012-08-15 14:26:19 136704 ----a-w- C:\Windows\System32\browser.dll

2012-08-15 14:26:18 956928 ----a-w- C:\Windows\System32\localspl.dll

2012-08-15 14:26:18 3148800 ----a-w- C:\Windows\System32\win32k.sys

.

==================== Find3M ====================

.

2012-09-13 20:10:49 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-09-07 21:04:46 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-08-16 15:00:16 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-08-16 15:00:16 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-06-29 03:56:34 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-06-29 03:49:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-06-29 03:48:07 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-06-29 03:43:49 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-06-29 03:39:48 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-06-29 00:16:58 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-06-29 00:09:01 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-06-29 00:08:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-06-29 00:04:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-06-29 00:00:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

.

============= FINISH: 21:17:19.56 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 8/22/2011 3:51:46 PM

System Uptime: 9/13/2012 8:14:26 PM (1 hours ago)

.

Motherboard: Hewlett-Packard | | 166A

Processor: Intel® Core i3 CPU M 370 @ 2.40GHz | CPU | 2399/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 582 GiB total, 525.081 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 1.55 GiB free.

E: is CDROM (UDF)

F: is FIXED (FAT32) - 0 GiB total, 0.083 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP171: 8/11/2012 10:05:43 PM - Windows Update

RP172: 8/15/2012 11:29:03 PM - Windows Update

RP173: 8/17/2012 10:55:23 AM - Windows Update

RP174: 8/21/2012 10:16:03 AM - Windows Update

RP175: 8/24/2012 9:23:28 PM - Windows Update

RP176: 8/25/2012 1:20:40 AM - HPSF Restore Point

RP177: 8/25/2012 8:21:32 AM - HPSF Restore Point

RP178: 8/26/2012 3:21:13 PM - HPSF Restore Point

RP179: 8/26/2012 7:47:00 PM - HPSF Restore Point

RP180: 9/2/2012 3:51:19 PM - Windows Update

RP181: 9/10/2012 12:47:38 PM - HPSF Restore Point

RP182: 9/10/2012 1:56:27 PM - HPSF Restore Point

RP183: 9/13/2012 4:10:05 PM - Installed Java 6 Update 35

RP184: 9/13/2012 4:10:57 PM - Installed Java Runtime Environment

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.1) MUI

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

Apple Application Support

Apple Software Update

Ask Toolbar

Ask Toolbar Updater

Bejeweled 2 Deluxe

Bejeweled 3

Belkin Setup and Router Monitor

Bing Bar

Blackhawk Striker 2

Blasterball 3

blinkx beat

Blio

Bounce Symphony

Build-a-lot 2

Cake Mania

Chuzzle Deluxe

CyberLink YouCam

D3DX10

Diner Dash 2 Restaurant Rescue

DirectX 9 Runtime

Dora's World Adventure

Energy Star Digital Logo

ESU for Microsoft Windows 7 SP1

Evernote v. 4.2.2

Farm Frenzy

FATE - The Traitor Soul

Free YouTube Downloader 3.3.120

Google Chrome

Google SketchUp 8

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.1.2.0

HP Connection Manager

HP Customer Experience Enhancements

HP Documentation

HP Games

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

IDT Audio

Incredibar Toolbar on IE and Chrome

Intel® Control Center

Intel® Management Engine Components

Intel® Processor Graphics

Intel® Rapid Storage Technology

Java Auto Updater

Java 6 Update 35

Junk Mail filter update

League of Legends

LightScribe System Software

Magic Desktop

Mah Jong Medley

Malwarebytes Anti-Malware version 1.65.0.1400

McAfee Security Scan Plus

Mesh Runtime

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Standard 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft WSE 3.0 Runtime

Mozilla Firefox 9.0.1 (x86 en-US)

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Stolen in San Francisco

Namco All-Stars PAC-MAN

Pando Media Booster

PDFCreator 0.8.0

Penguins!

Plants vs. Zombies

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

QuickTime

Ralink RT5390 802.11b/g/n WiFi Adapter

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

RealUpgrade 1.1

Recovery Manager

Roxio Activation Module

Roxio Creator Audio

Roxio Creator Business

Roxio Creator Business v10

Roxio Creator Copy

Roxio Creator Data

Roxio Creator Tools

Roxio Express Labeler 3

Roxio MyDVD

RoxioNow Player

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Setup Support for ShopToWin 1.0

Shop To Win

Skype Click to Call

Skype™ 5.10

Slingo Supreme

Sonic CinePlayer Decoder Pack

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Installer for WildTangent Games App

Virtual Villagers 4 - The Tree of Life

Webroot SecureAnywhere

Wheel of Fortune 2

WildTangent Games App

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinZip 15.0

Xvid Video Codec

Yahoo! Detect

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

9/9/2012 5:39:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

9/9/2012 5:33:18 PM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s).

9/8/2012 4:39:57 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The pipe has been ended.

9/8/2012 4:39:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "109" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

9/8/2012 2:50:35 PM, Error: Service Control Manager [7031] - The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

9/6/2012 4:04:27 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 0.0.0.0 with the system having network hardware address 00-00-00-00-00-00. Network operations on this system may be disrupted as a result.

9/13/2012 8:14:55 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

9/13/2012 8:07:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

9/13/2012 8:07:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

9/13/2012 8:06:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

9/13/2012 8:06:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

9/13/2012 8:06:45 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6

9/13/2012 8:06:45 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

9/11/2012 9:09:06 AM, Error: Service Control Manager [7031] - The HP Support Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

.

==== End Of File ===========================

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also got rogue killer heres the report and i took NO action and closed out

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 8/22/2011 3:51:46 PM

System Uptime: 9/13/2012 8:14:26 PM (1 hours ago)

.

Motherboard: Hewlett-Packard | | 166A

Processor: Intel® Core i3 CPU M 370 @ 2.40GHz | CPU | 2399/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 582 GiB total, 525.081 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 1.55 GiB free.

E: is CDROM (UDF)

F: is FIXED (FAT32) - 0 GiB total, 0.083 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP171: 8/11/2012 10:05:43 PM - Windows Update

RP172: 8/15/2012 11:29:03 PM - Windows Update

RP173: 8/17/2012 10:55:23 AM - Windows Update

RP174: 8/21/2012 10:16:03 AM - Windows Update

RP175: 8/24/2012 9:23:28 PM - Windows Update

RP176: 8/25/2012 1:20:40 AM - HPSF Restore Point

RP177: 8/25/2012 8:21:32 AM - HPSF Restore Point

RP178: 8/26/2012 3:21:13 PM - HPSF Restore Point

RP179: 8/26/2012 7:47:00 PM - HPSF Restore Point

RP180: 9/2/2012 3:51:19 PM - Windows Update

RP181: 9/10/2012 12:47:38 PM - HPSF Restore Point

RP182: 9/10/2012 1:56:27 PM - HPSF Restore Point

RP183: 9/13/2012 4:10:05 PM - Installed Java 6 Update 35

RP184: 9/13/2012 4:10:57 PM - Installed Java Runtime Environment

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.1) MUI

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

Apple Application Support

Apple Software Update

Ask Toolbar

Ask Toolbar Updater

Bejeweled 2 Deluxe

Bejeweled 3

Belkin Setup and Router Monitor

Bing Bar

Blackhawk Striker 2

Blasterball 3

blinkx beat

Blio

Bounce Symphony

Build-a-lot 2

Cake Mania

Chuzzle Deluxe

CyberLink YouCam

D3DX10

Diner Dash 2 Restaurant Rescue

DirectX 9 Runtime

Dora's World Adventure

Energy Star Digital Logo

ESU for Microsoft Windows 7 SP1

Evernote v. 4.2.2

Farm Frenzy

FATE - The Traitor Soul

Free YouTube Downloader 3.3.120

Google Chrome

Google SketchUp 8

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.1.2.0

HP Connection Manager

HP Customer Experience Enhancements

HP Documentation

HP Games

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

IDT Audio

Incredibar Toolbar on IE and Chrome

Intel® Control Center

Intel® Management Engine Components

Intel® Processor Graphics

Intel® Rapid Storage Technology

Java Auto Updater

Java 6 Update 35

Junk Mail filter update

League of Legends

LightScribe System Software

Magic Desktop

Mah Jong Medley

Malwarebytes Anti-Malware version 1.65.0.1400

McAfee Security Scan Plus

Mesh Runtime

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Standard 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft WSE 3.0 Runtime

Mozilla Firefox 9.0.1 (x86 en-US)

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Stolen in San Francisco

Namco All-Stars PAC-MAN

Pando Media Booster

PDFCreator 0.8.0

Penguins!

Plants vs. Zombies

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

QuickTime

Ralink RT5390 802.11b/g/n WiFi Adapter

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

RealUpgrade 1.1

Recovery Manager

Roxio Activation Module

Roxio Creator Audio

Roxio Creator Business

Roxio Creator Business v10

Roxio Creator Copy

Roxio Creator Data

Roxio Creator Tools

Roxio Express Labeler 3

Roxio MyDVD

RoxioNow Player

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Setup Support for ShopToWin 1.0

Shop To Win

Skype Click to Call

Skype™ 5.10

Slingo Supreme

Sonic CinePlayer Decoder Pack

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Installer for WildTangent Games App

Virtual Villagers 4 - The Tree of Life

Webroot SecureAnywhere

Wheel of Fortune 2

WildTangent Games App

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinZip 15.0

Xvid Video Codec

Yahoo! Detect

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

9/9/2012 5:39:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

9/9/2012 5:33:18 PM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s).

9/8/2012 4:39:57 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The pipe has been ended.

9/8/2012 4:39:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "109" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

9/8/2012 2:50:35 PM, Error: Service Control Manager [7031] - The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

9/6/2012 4:04:27 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 0.0.0.0 with the system having network hardware address 00-00-00-00-00-00. Network operations on this system may be disrupted as a result.

9/13/2012 8:14:55 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

9/13/2012 8:07:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

9/13/2012 8:07:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

9/13/2012 8:06:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

9/13/2012 8:06:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

9/13/2012 8:06:45 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6

9/13/2012 8:06:45 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

9/11/2012 9:09:06 AM, Error: Service Control Manager [7031] - The HP Support Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

.

==== End Of File ===========================

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this is the roguekiller log. i appreciate the help by the way!!!

RogueKiller V8.0.3 [09/13/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Matt [Admin rights]

Mode : Scan -- Date : 09/13/2012 23:00:38

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 13 ¤¤¤

[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (hxxp=127.0.0.1:60000) -> FOUND

[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND

[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKCU\[...]\System : DisableCMD (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableCMD (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableTaskMgr (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableCMD (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-1222262647-4160629085-2583661612-1000\$4a0e3c40308494581df452c1f828f33e\n.) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FILE] @ : C:\Windows\Installer\{4a0e3c40-3084-9458-1df4-52c1f828f33e}\@ --> FOUND

[ZeroAccess][FOLDER] U : C:\Windows\Installer\{4a0e3c40-3084-9458-1df4-52c1f828f33e}\U --> FOUND

[ZeroAccess][FOLDER] L : C:\Windows\Installer\{4a0e3c40-3084-9458-1df4-52c1f828f33e}\L --> FOUND

[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> FOUND

[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND

[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-1222262647-4160629085-2583661612-1000\$4a0e3c40308494581df452c1f828f33e\@ --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-1222262647-4160629085-2583661612-1000\$4a0e3c40308494581df452c1f828f33e\U --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-1222262647-4160629085-2583661612-1000\$4a0e3c40308494581df452c1f828f33e\L --> FOUND

[susp.ASLR][FILE] services.exe : C:\Windows\system32\services.exe --> FOUND

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess|Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HM641JI +++++

--- User ---

[MBR] 7c2581902527c23224f6ba4b454d9de3

[bSP] 6ce738b484d9c96800fafddfee26f8f3 : Windows 7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 595959 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1220933632 | Size: 14217 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1250050048 | Size: 103 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] 55988bc65c36dad0d7f52fe3b10d16a8

[bSP] f2dfea5d890a81ef35024105915608cc : Windows XP MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 409600 | Size: 77824 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 159793152 | Size: 40000 Mo

2 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 241713152 | Size: 800 Mo

Finished : << RKreport[2].txt >>

RKreport[1].txt ; RKreport[2].txt

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Here you go......

Your computer is infected with a nasty rootkit. Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Please read the directions carefully so you don't end up deleting something that is good!!

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    2012081517h0349.png
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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