Jump to content

Not able to get rid of PUM.Hijack.Regedit....Regedit disabled! Pls Help!

Recommended Posts


I recently used a pen drive on my machine and started receiving an error after I booted the next time round. The error stated "Windows cannot find Regsvr.exe. Make sure.....". I immediately realized my machine is infected and ran Malwarebytes. The tool picked up some 3-4 viruses and I deleted the same and was then prompted to reboot. I did the same however I continued receiving this error and the same 2 viruses figured in the scan on each occasion. One was 'PUM.Hijack.Regedit' and the other was something related to Hijack Shell.

I have searched a lot on the internet, however most fixes stated have not solved my problem. I am unable to open Regedit. However when I attempt to open through 'Safe Mode', Regedit opens. Hence I used one of the instructions stated on one of the forums which directed deletion of 'Regsvr.exe' from a Regustry entry which has 'Explorer.exe Regsvr.exe'. This was done in "Safe Mode" and when I rebooted the error message stopped. However when I ran Malwarebytes again, it still detected PUM.Hijack.Regedit. The other virus has disappeared from the list now since I have made that Registry change in Safe Mode. I am not facing any other issues such as slow computer or inability to open TaskManager or any other problem. What is strange is that the other anti-virus tools I have on my machine - AVG and McAfee, are not able to detect this virus. Though I am not having any direct problems as of now, knowing that I have a virus on my machine makes me uncomfortable. Hence please help me in sorting this out. I am attaching the log of the last scan that I had run on my machine using Malwarebytes.

Appreciate your help.


mbam-log-2012-09-11 (08-54-29).txt

Link to post
Share on other sites

  • Root Admin

Hello and welcome to Malwarebytes

Having your registry editor disabled could very easily be a sign of infection or if you're on a network domain then maybe your Admin disables it.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support


As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems or infections you may have.
  • Please read and follow the directions here, skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Follow this topic and choose Instantly,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    • You may send a Private Message to a Moderator asking for assistance.


Alternatively, as a paying customer, you can contact the help desk


If you would like to use our
Malwarebytes Premium Consumer Services
partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
Malwarebytes Premium Services
support site.

Please be patient, someone will assist you as soon as possible.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.