whitesmoke toolbar how to remove?

[mariegommeballoune]

Soooo earlier this evening, i wanted to watch a video on videoweed and it told me that i needed a new plug in to watch it, so i clicked the link and it started installing. i didn't really understand the steps, and if i didnt take the toolbar it wouldnt work, so i took it. then i saw it was starting to download so i panicked and tried to cancel it but i couldnt. i closed my computer and when i reopened it, there was this whitesmoke toolbar on google chrome. i went to check on control panel, but there was nothing about whitesmoke there, so i searched it throught my cpu, and i didnt find anything either. i looked on google and tried with paretologic pc health advisor, it didnt work. i tried with revo uninstaller pro, it didnt work either. i tried also with malwarebytes anti-malware and it didn't work. somebody help me? my cpu is slower i already noticed...

Attach.txt

DDS.txt

[Maniac]

Hello mariegommeballoune! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  

Step 1

Please download AdwCleaner from here and save it on your Desktop.

1. Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Step 2

• Launch Malwarebytes' Anti-Malware
  
• Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  
• Go to Scanner tab and select Perform Quick Scan, then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

• AdwCleaner log
  
• Malwarebytes' Anti-Malware log

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!