trojan that won't go away.

[viviansophia]

malwarebytes shows two infected items - one process and one file, both svchost.exe. Click on clean, it wants to reboot. Run again, the same things show up. Repeatedly.

DDS results attached.

Do I have to re-install the OS?

DDS.txt

Attach.txt

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

[viviansophia]

RogueKiller V8.0.2 [08/31/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Tom [Admin rights]

Mode : Scan -- Date : 09/07/2012 16:09:26

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

　

　

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ARRAY +++++

--- User ---

[MBR] 65b3cb9253709428fbb4818455ed04d5

[bSP] b3f1ea934cdf9448edc8202d1ac69793 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 752 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1622016 | Size: 476144 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] 2266be3aa386bad166d3a74e91df86f6

[bSP] b3f1ea934cdf9448edc8202d1ac69793 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 752 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1622016 | Size: 476144 Mo

Error reading LL2 MBR!

Finished : << RKreport[1].txt >>

RKreport[1].txt

　

　

　

[MrCharlie]

¤¤¤ Infection : Root.MBR ¤¤¤

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please read the directions carefully so you don't end up deleting something that is good!!

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

------------------------

Click the Start Scan button.

-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[viviansophia]

The system is at work. Will resume Monday.

[MrCharlie]

OK, please keep me informed...MrC

[viviansophia]

08:31:31.0243 1308 Scan finished

08:31:31.0243 1308 ============================================================

08:31:31.0254 2744 Detected object count: 5

08:31:31.0255 2744 Actual detected object count: 5

08:33:42.0657 2744 tcsd_win32.exe ( UnsignedFile.Multi.Generic ) - skipped by user

08:33:42.0657 2744 tcsd_win32.exe ( UnsignedFile.Multi.Generic ) - User select action: Skip

08:33:42.0657 2744 Wave Authentication Manager Service ( UnsignedFile.Multi.Generic ) - skipped by user

08:33:42.0657 2744 Wave Authentication Manager Service ( UnsignedFile.Multi.Generic ) - User select action: Skip

08:33:42.0673 2744 WvPCR ( UnsignedFile.Multi.Generic ) - skipped by user

08:33:42.0673 2744 WvPCR ( UnsignedFile.Multi.Generic ) - User select action: Skip

08:33:43.0250 2744 \Device\Harddisk0\DR0\# - copied to quarantine

08:33:43.0250 2744 \Device\Harddisk0\DR0 - copied to quarantine

08:33:43.0312 2744 \Device\Harddisk0\DR0\TDLFS\cmd.dll - copied to quarantine

08:33:43.0312 2744 \Device\Harddisk0\DR0\TDLFS\cmd64.dll - copied to quarantine

08:33:43.0312 2744 \Device\Harddisk0\DR0\TDLFS\sub.dll - copied to quarantine

08:33:43.0359 2744 \Device\Harddisk0\DR0\TDLFS\subx.dll - copied to quarantine

08:33:43.0406 2744 \Device\Harddisk0\DR0\TDLFS\drv32 - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\drv64 - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\servers.dat - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\config.ini - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\ldr16 - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\ldr32 - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\ldr64 - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\s - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\ldrm - copied to quarantine

08:33:43.0422 2744 \Device\Harddisk0\DR0\TDLFS\u - copied to quarantine

08:33:43.0609 2744 \Device\Harddisk0\DR0\TDLFS\ph.dll - copied to quarantine

08:33:43.0671 2744 \Device\Harddisk0\DR0 ( Rootkit.Boot.Pihar.c ) - will be cured on reboot

08:33:43.0921 2744 \Device\Harddisk0\DR0 - ok

08:33:43.0936 2744 \Device\Harddisk0\DR0 ( Rootkit.Boot.Pihar.c ) - User select action: Cure

08:33:43.0936 2744 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

08:33:43.0936 2744 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

[viviansophia]

after reboot,

08:43:06.0672 4852 Scan finished

08:43:06.0672 4852 ============================================================

08:43:06.0672 4816 Detected object count: 0

08:43:06.0672 4816 Actual detected object count: 0

Now running another MBAM scan.

[viviansophia]

scan still shows 1 object

[viviansophia]

Files Detected: 1

C:\Windows\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

[viviansophia]

After reboot, scanned again, nothing found. Looks like it worked. Thanks for your help.

[MrCharlie]

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

MrC

[viviansophia]

no issues found by that software

[MrCharlie]

OK...

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!