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I am running Windows 7 64 bit. It is a family computer, shared by 3 user accounts, all of which tend to be logged in simultaneously.

I bought a license for MBAM so that it would run continuously. After installing it, I have been getting BSODs at random times. After uninstalling it, I have no more BSODs.

Is this a known problem?

Thanks!

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Hello and :welcome:

This could be due to many reasons, lets see if we can isolate it.

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


  • When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

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I have to admit, I feel a bit funny about downloading an unknown script and running it... :unsure:

Here are the requested logs. Thanks for the help!

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_35

Run by me at 21:22:17 on 2012-09-06

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.6142.2791 [GMT -6:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Windows\SysWOW64\svchost.exe -k Akamai

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe

C:\Program Files (x86)\CrashPlan\CrashPlanService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe

C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Program Files (x86)\TwonkyMedia\twonkymediaserverwatchdog.exe

C:\Program Files (x86)\TwonkyMedia\twonkywebdav.exe

C:\Program Files (x86)\TwonkyMedia\TwonkyMediaServer.exe

C:\Windows\system32\conhost.exe

C:\Windows\Pixart\Pac7302\Monitor.exe

C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Users\me\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

C:\Program Files (x86)\Gadwin Systems\PrintScreen\PrintScreen.exe

C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe

C:\Users\me\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe

C:\Windows\splwow64.exe

C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe

C:\Program Files (x86)\Creative Home\Hallmark Card Studio 2010 Deluxe\Planner\PLNRnote.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Chaneru\Chaneru.exe

C:\Program Files (x86)\MagicDisc\MagicDisc.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\TwonkyMedia\MediaManager\TwonkyMediaManager.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Intel\IntelAppStore\bin\AppUp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Nero\Update\NASvc.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\Pixart\Pac7302\Monitor.exe

C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe

C:\Program Files (x86)\Gadwin Systems\PrintScreen\PrintScreen.exe

C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe

C:\Program Files (x86)\Creative Home\Hallmark Card Studio 2010 Deluxe\Planner\PLNRnote.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\splwow64.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\Intel\IntelAppStore\bin\AppUp.exe

C:\Program Files (x86)\TwonkyMedia\MediaManager\TwonkyMediaManager.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\Pixart\Pac7302\Monitor.exe

C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Windows\System32\StikyNot.exe

C:\Program Files (x86)\Gadwin Systems\PrintScreen\PrintScreen.exe

C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe

C:\Users\Janna\AppData\Local\Akamai\netsession_win.exe

C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe

C:\Program Files (x86)\Creative Home\Hallmark Card Studio 2010 Deluxe\Planner\PLNRnote.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Windows\splwow64.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Users\Janna\AppData\Local\Akamai\netsession_win.exe

C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE

C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Intel\IntelAppStore\bin\AppUp.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Nero\Update\NANotify.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\DeviceDisplayObjectProvider.exe

C:\Users\me\AppData\Roaming\SanDisk\Sansa Updater\SansaUpdater.exe

C:\Windows\system32\DXPServer.exe

C:\Windows\system32\LogonUI.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit=userinit.exe

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: {D6E0063B-7B09-45C9-A51D-1FB51840EBE0} - No File

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll

EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll

uRun: [sansaDispatch] C:\Users\me\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

uRun: [Gadwin PrintScreen] C:\Program Files (x86)\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash

uRun: [PlayOn] C:\Program Files (x86)\MediaMall\PlayOn.exe

uRun: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun

uRun: [Google Update] "C:\Users\me\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"

mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

mRun: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe

mRun: [intel AppUp(SM) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe" --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\CorelIOMonitor.exe

mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [intel AppUp(SM) center Systray] "C:\Program Files (x86)\Intel\IntelAppStore\bin\AppUp.exe" --domain F0399437-FD0C-4A48-B101-F0314A6172E4 --openmode trayicon

dRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe -update activex

StartupFolder: C:\Users\me\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\CHANER~1.LNK - C:\Chaneru\Chaneru.exe

StartupFolder: C:\Users\me\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe

StartupFolder: C:\Users\me\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

StartupFolder: C:\Users\me\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~2.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

StartupFolder: C:\Users\me\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\TWONKY~1.LNK - C:\Program Files (x86)\TwonkyMedia\MediaManager\TwonkyMediaManager.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CRASHP~1.LNK - C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\EVENTP~1.LNK - C:\Windows\Installer\{601BE80D-247B-4084-94C7-7A54369DB7A2}\Shortcut_EventPlan_E2FBA8F7F7FD4C5EAA7D652BB0CAAA9D.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Add to Playlist - C:\Program Files (x86)\PacketVideo\TwonkyBeam\Internet Explorer\TwonkyIEPlugin.dll/314

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000

IE: TwonkyBeam to - C:\Program Files (x86)\PacketVideo\TwonkyBeam\Internet Explorer\TwonkyIEPlugin.dll/231

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Trusted Zone: insurpas.com\www

Trusted Zone: rhapsody.com\rhap-app-4-0

Trusted Zone: rhapsody.com\rhapreg

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: Interfaces\{0FF0DE21-5890-42A6-8DDD-77ADE7566FE9} : NameServer = 208.67.222.222,208.67.220.220

TCP: Interfaces\{BAB3F7E9-DEF1-400F-885A-515094A9A80B} : DhcpNameServer = 192.168.42.129

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

mASetup: {A8D647C8-65AC-409F-B7B2-3C0FEE1A32F2} - C:\Program Files (x86)\PixiePack Codec Pack\InstallerHelper.exe

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO-X64: Increase performance and video formats for your HTML5 <video> - No File

BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll

BHO-X64: Canon Easy-WebPrint EX BHO - No File

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: {D6E0063B-7B09-45C9-A51D-1FB51840EBE0} - No File

BHO-X64: TwonkyBeam - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll

EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File

mRun-x64: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"

mRun-x64: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

mRun-x64: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

mRun-x64: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe

mRun-x64: [intel AppUp(SM) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe" --domain-id F0399437-FD0C-4A48-B101-F0314A6172E4

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\CorelIOMonitor.exe

mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [intel AppUp(SM) center Systray] "C:\Program Files (x86)\Intel\IntelAppStore\bin\AppUp.exe" --domain F0399437-FD0C-4A48-B101-F0314A6172E4 --openmode trayicon

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\me\AppData\Roaming\Mozilla\Firefox\Profiles\a70lzp1w.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - about:home

FF - prefs.js: network.proxy.http - 195.46.97.70

FF - prefs.js: network.proxy.http_port - 80

FF - prefs.js: network.proxy.type - 2

FF - plugin: C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\npBrowserPlugin.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Intel\IntelAppStore\bin\npAppUp.dll

FF - plugin: C:\Program Files (x86)\Java\jre1.6.0_22\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

FF - plugin: C:\Program Files (x86)\Virtual Earth 3D\npVE3D.dll

FF - plugin: C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL

FF - plugin: C:\Program Files\DivX\DivX Player\npDivxPlayerPlugin.dll

FF - plugin: C:\Program Files\DivX\DivX Web Player\npdivx32.dll

FF - plugin: c:\Program Files\Microsoft Silverlight\2.0.31005.0\npctrl.dll

FF - plugin: c:\Program Files\Microsoft Silverlight\2.0.40115.0\npctrl.dll

FF - plugin: c:\Program Files\Microsoft Silverlight\3.0.40624.0\npctrl.dll

FF - plugin: c:\Program Files\Microsoft Silverlight\3.0.40723.0\npctrl.dll

FF - plugin: c:\Program Files\Microsoft Silverlight\3.0.40818.0\npctrl.dll

FF - plugin: c:\Program Files\Microsoft Silverlight\npctrl.dll

FF - plugin: C:\Program Files\Real Alternative\browser\plugins\nppl3260.dll

FF - plugin: C:\Program Files\Real Alternative\browser\plugins\nprpjplug.dll

FF - plugin: C:\Users\me\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Users\me\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Users\me\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll

FF - plugin: C:\Users\me\AppData\Roaming\Mozilla\Firefox\Profiles\a70lzp1w.default\extensions\{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}\plugins\npietab2.dll

FF - plugin: C:\Users\me\AppData\Roaming\Mozilla\Firefox\Profiles\a70lzp1w.default\extensions\LogMeInClient@logmein.com\plugins\npLMI64.dll

FF - plugin: C:\Users\me\AppData\Roaming\Mozilla\Firefox\Profiles\a70lzp1w.default\extensions\LogMeInClient@logmein.com\plugins\npRACtrl.dll

FF - plugin: C:\Users\me\AppData\Roaming\Mozilla\Firefox\Profiles\ho65l6fv.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npqmp071706000001_update.dll

FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_233.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_268.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true

user_pref('network.proxy.autoconfig_url', 'hxxp://localhost:9090');user_pref('network.proxy.type', 2);user_pref('network.http.max-persistent-connections-per-proxy', 32);user_pref('network.http.max-connections', 32);user_pref('network.http.max-connections-per-server', 32);user_pref('network.http.max-persistent-connections-per-proxy', 32);user_pref('network.http.max-persistent-connections-per-server', 32);user_pref('network.http.pipelining', true);user_pref('network.http.pipelining.maxrequests', 32);user_pref('network.http.pipelining.ssl', true);user_pref('network.http.proxy.pipelining', true);user_pref('network.proxy.socks_remote_dns', true);

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R1 bckd;bckd;C:\Windows\system32\drivers\bckd.sys --> C:\Windows\system32\drivers\bckd.sys [?]

R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 20992]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 bckwfs;Blue Coat K9 Web Protection;C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe [2011-6-10 2044688]

R2 CrashPlanService;CrashPlan Backup Service;C:\Program Files (x86)\CrashPlan\CrashPlanService.exe [2012-3-26 152576]

R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2010-9-29 375208]

R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2010-1-27 15928]

R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\C:\Windows\system32\drivers\LMIRfsDriver.sys --> C:\Windows\system32\drivers\LMIRfsDriver.sys [?]

R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]

R2 TwonkyMedia;TwonkyMedia;C:\Program Files (x86)\TwonkyMedia\twonkymediaserverwatchdog.exe -serviceversion 0 --> C:\Program Files (x86)\TwonkyMedia\twonkymediaserverwatchdog.exe -serviceversion 0 [?]

R2 TwonkyWebDav;TwonkyWebDav;C:\Program Files (x86)\TwonkyMedia\twonkywebdav.exe -start --> C:\Program Files (x86)\TwonkyMedia\twonkywebdav.exe -start [?]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 AVerA706_x64;AVerMedia A706 BDA Service;C:\Windows\system32\DRIVERS\AVerA706_x64.sys --> C:\Windows\system32\DRIVERS\AVerA706_x64.sys [?]

R3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);C:\Windows\system32\DRIVERS\vrtaucbl.sys --> C:\Windows\system32\DRIVERS\vrtaucbl.sys [?]

R3 RRNetCapMP;RRNetCapMP;C:\Windows\system32\DRIVERS\rrnetcap.sys --> C:\Windows\system32\DRIVERS\rrnetcap.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-1 136176]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2011-2-6 401920]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-1 136176]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-29 114144]

S3 MySQL55;MySQL55;"C:\Program Files (x86)\Canon\Easy-WebPrint EX\bin\mysqld" --defaults-file="C:\ProgramData\MySQL\MySQL Server 5.5\my.ini" MySQL55 --> C:\Program Files (x86)\Canon\Easy-WebPrint EX\bin\mysqld [?]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]

S3 Ph3xIB64;Philips 713x Inbox PCI TV Card;C:\Windows\system32\DRIVERS\Ph3xIB64.sys --> C:\Windows\system32\DRIVERS\Ph3xIB64.sys [?]

S3 pwdrvio;pwdrvio;\??\C:\Windows\system32\pwdrvio.sys --> C:\Windows\system32\pwdrvio.sys [?]

S3 pwdspio;pwdspio;\??\C:\Windows\system32\pwdspio.sys --> C:\Windows\system32\pwdspio.sys [?]

S3 RRNetCap;RRNetCap Service;C:\Windows\system32\DRIVERS\rrnetcap.sys --> C:\Windows\system32\DRIVERS\rrnetcap.sys [?]

S3 silabenm;Silicon Labs CP210x USB to UART Bridge Serial Port Enumerator Driver;C:\Windows\system32\DRIVERS\silabenm.sys --> C:\Windows\system32\DRIVERS\silabenm.sys [?]

S3 silabser;Silicon Labs CP210x USB to UART Bridge Driver;C:\Windows\system32\DRIVERS\silabser.sys --> C:\Windows\system32\DRIVERS\silabser.sys [?]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 vpcuxd;USB Virtualization Stub Service;C:\Windows\system32\drivers\vpcuxd.sys --> C:\Windows\system32\drivers\vpcuxd.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]

.

=============== File Associations ===============

.

txtfile="C:\Program Files (x86)\PSPad editor\PSPad.exe" "%1"

.

=============== Created Last 30 ================

.

2012-09-06 21:55:46 9310152 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E56A2207-1916-449E-8958-11F7EEFAD00C}\mpengine.dll

2012-09-06 03:43:18 -------- d-----w- C:\ProgramData\Ask

2012-09-05 21:56:30 9310152 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-09-01 21:52:27 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll

2012-09-01 21:52:27 366592 ----a-w- C:\Windows\System32\qdvd.dll

2012-08-30 14:27:54 73696 ----a-w- C:\Program Files (x86)\Mozilla Firefox\breakpadinjector.dll

2012-08-26 03:34:28 -------- d-----w- C:\Users\me\AppData\Roaming\.hushtunnel

2012-08-21 02:08:52 -------- d-----w- C:\ProgramData\dvdfab

2012-08-19 04:32:51 -------- d-----w- C:\home video

2012-08-11 23:16:27 -------- d-----w- C:\Program Files (x86)\Microsoft USB Flash Drive Manager

2012-08-11 23:02:29 -------- d-----w- C:\trip movies

2012-08-11 18:30:26 -------- d-----w- C:\Program Files (x86)\Rovio

2012-08-11 18:24:10 -------- d-----w- C:\Program Files (x86)\Hot Studio

.

==================== Find3M ====================

.

2012-08-29 02:24:56 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2012-08-29 02:24:53 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-07-28 14:42:40 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-07-28 14:42:40 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-07-24 22:00:46 66728 ----a-w- C:\Windows\System32\drivers\vrtaucbl.sys

2012-07-18 18:15:06 3148800 ----a-w- C:\Windows\System32\win32k.sys

2012-07-12 01:55:23 87488 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll

2012-07-12 01:55:22 80800 ----a-w- C:\Windows\System32\LMIinit.dll

2012-07-12 01:55:22 34720 ----a-w- C:\Windows\System32\LMIport.dll

2012-07-04 22:13:27 59392 ----a-w- C:\Windows\System32\browcli.dll

2012-07-04 22:13:27 136704 ----a-w- C:\Windows\System32\browser.dll

2012-07-04 21:14:34 41984 ----a-w- C:\Windows\SysWow64\browcli.dll

2012-06-29 03:56:34 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-06-29 03:49:11 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-06-29 03:48:07 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-06-29 03:43:49 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-06-29 03:39:48 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-06-29 00:16:58 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-06-29 00:09:01 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-06-29 00:08:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-06-29 00:04:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-06-29 00:00:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-08-24 01:42:54 332144 ----a-w- C:\Program Files (x86)\Common Files\MediaOrganizer.dll

2011-08-24 01:35:38 33136 ----a-w- C:\Program Files (x86)\Common Files\FlickrProvider.dll

2011-08-24 01:35:14 402800 ----a-w- C:\Program Files (x86)\Common Files\facebook.dll

2011-08-24 01:35:14 130416 ----a-w- C:\Program Files (x86)\Common Files\PluginCommon.dll

2011-08-24 01:34:26 465264 ----a-w- C:\Program Files (x86)\Common Files\AppFramework.dll

.

============= FINISH: 21:23:20.63 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 6/25/2010 10:18:18 PM

System Uptime: 9/2/2012 3:44:41 PM (102 hours ago)

.

Motherboard: Dell Inc. | | 0RY007

Processor: Intel® Core2 Duo CPU E7400 @ 2.80GHz | Socket 775 | 2800/266mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 931 GiB total, 186.067 GiB free.

D: is CDROM (CDFS)

E: is FIXED (NTFS) - 699 GiB total, 30.178 GiB free.

F: is Removable

G: is Removable

H: is Removable

I: is Removable

J: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP648: 9/1/2012 3:52:33 PM - Windows Update

RP649: 9/5/2012 3:55:47 PM - Windows Update

RP650: 9/5/2012 9:41:13 PM - Installed Java 6 Update 35

RP651: 9/5/2012 9:42:53 PM - Installed Java Runtime Environment

.

==== Installed Programs ======================

.

.

Update for Microsoft Office 2007 (KB2508958)

4Media Video Editor 2

ABBYY FineReader 6.0 Sprint

Absolute Audio Converter 4.1

Acrobat.com

Activision®

Adobe AIR

Adobe Digital Editions

Adobe Flash Media Live Encoder 3.2

Adobe Flash Player 11 Plugin

Adobe Reader 9.5.2

Adobe Shockwave Player 11.6

Aiseesoft MP4 Converter Suite

Aiseesoft Total Media Converter 5.2.30

Aiseesoft Total Video Converter

Akamai NetSession Interface Service

Amazon Games & Software Downloader

Amazon MP3 Downloader 1.0.12

Amazon Music Importer

Android SDK Tools

Angry Birds

AnyPic Image Converter 1.0.1

Apple Application Support

Apple Software Update

ArcSoft MediaImpression

ArcSoft PhotoImpression 5

ArcSoft VideoImpression 2

Artensoft Photo Mosaic Wizard

Atari800Win PLus 4.0

ATI Catalyst Registration

Audiograbber 1.83 SE

Audiograbber MP3 Plugin

AV Video Morpher

Bejeweled 2 Deluxe

Bejeweled Blitz

BitTorrent

BurnAware Free 3.1.4

Canon Easy-PhotoPrint EX

Canon Easy-WebPrint EX

CANON iMAGE GATEWAY MyCamera Download Plugin

CANON iMAGE GATEWAY Task for ZoomBrowser EX

Canon MovieEdit Task for ZoomBrowser EX

Canon Solution Menu EX

Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX

Canon Utilities ImageBrowser EX

Canon Utilities ZoomBrowser EX

Cars Demo

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

ccc-core-static

CCC Help English

CCleaner

CDBurnerXP

CDRWIN 8

Corel Painter Photo Essentials 4

Corel PaintShop Photo Pro X3

CrashPlan

DAEMON Tools Pro

Debenu PDF Maximus 1.1.0.29

Desktop Player

Disney-Pixar Ratatouille Demo

Disney-Pixar WALL-E

DivX Setup

DVDFab 7.0.9.3 (08/08/2010)

DVDFab 8.0.7.9 Beta (10/03/2011)

DVDFab 8.2.0.0 (03/08/2012) Qt

dvdSanta 4.50

EPSON Scan

FamilySearch Indexing 3.13.1

FileZilla Client 3.5.3

Finale NotePad 2012

Free Easy Burner V 4.1

Fun Aquarium 3D Screensaver 1.0

Gadwin PrintScreen

GIMP 2.6.11

Google Chrome

Google Earth

Google Update Helper

GSplit 3

GTA2

H&R Block Deluxe + Efile + State 2010

H&R Block Deluxe + Efile + State 2011

H&R Block Utah 2010

H&R Block Utah 2011

Hallmark Card Studio 2010 Deluxe

High-Definition Video Playback

ICA

InfoMaker

Intel AppUp(SM) center

IPM_PSP_Pro

IrfanView (remove only)

Java Auto Updater

Java 6 Update 22

Java 6 Update 35

Lame ACM MP3 Codec

LEGO Universe

LEGO® Batman™

LEGO® Harry Potter™: Years 1-4

LEGO® Indiana Jones™ 2

LEGO® Indiana Jones™ 2: The Adventure Continues

LEGO® Pirates of the Caribbean The Video Game

LEGO® Star Wars™ III: The Clone Wars™

LEGO® Star Wars™: The Complete Saga

Live Conference PRO™ 6.3.0.9

LogMeIn

MagicDisc 2.7.106

MainConcept AAC Encoder Plug-In

MainConcept MJPEG Codec Demo

MainConcept MJPG software codec (Remove Only)

Matroska Pack - Lazy Man's MKV 0.9.9

Media Player Codec Pack 3.9.6

mediAvatar MKV Converter

MetaJets - Extreme Turbulence

Microsoft .NET Framework 1.1

Microsoft .NET Framework 4 Multi-Targeting Pack

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Professional Plus 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft SQL Server 2008 R2 Management Objects

Microsoft SQL Server System CLR Types

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219

Microsoft Visual Studio 2010 Service Pack 1

Microsoft Visual Studio 2010 Shell (Isolated) - ENU

MiniTool Partition Wizard Home Edition 7.0

Monsters vs. Aliens

Mozilla Firefox 15.0 (x86 en-US)

Mozilla Maintenance Service

Mozilla Thunderbird 15.0 (x86 en-US)

Mp3tag v2.48

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Music Manager

MySQL Connector J

MySQL Connector Net 6.4.4

MySQL Documents 5.5

MySQL Examples and Samples 5.5

MySQL Installer

MySQL Workbench 5.2 CE

Ncesoft Flip Book Maker 2.3.1

Nerf Arena Blast

Nero 11 Cliparts

Nero 11 Disc Menus 1

Nero 11 Disc Menus 2

Nero 11 Disc Menus 3

Nero 11 Disc Menus Basic

Nero 11 Effects Basic

Nero 11 Image Samples

Nero 11 Kwik Themes 1

Nero 11 Kwik Themes 2

Nero 11 Kwik Themes 3

Nero 11 Kwik Themes 4

Nero 11 Kwik Themes Basic

Nero 11 PiP Effects 1

Nero 11 PiP Effects Basic

Nero 11 Video Samples

Nero 11 Video Transitions 1

Nero Audio Pack 1

Nero BurnLite 10

Nero Control Center 10

Nero ControlCenter 10 Help (CHM)

Nero ControlCenter 11

Nero ControlCenter 11 Help (CHM)

Nero Core Components 10

Nero Core Components 11

Nero Kwik Media

Nero Kwik Media Help (CHM)

Nero Prerequisite Installer 1.0

Nero Update

Nero Video 11

Nero Video 11 Help (CHM)

nero.prerequisites.msi

OpenOffice.org 3.3

Pdf995 (installed by H&R Block)

PdfEdit995 (installed by H&R Block)

Peggle Nights

PixiePack Codec Pack

Plants vs. Zombies

PowerBuilder 12.5

PSPad editor

PSPPContent

PSPPRO_DCRAW

QuickTime

Rhapsody

Sansa Updater

Scanitto Pro

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Setup

Silicon Laboratories CP210x USB to UART Bridge (Driver Removal)

Silicon Laboratories CP210x VCP Drivers for Windows 7

SimplyGoodPictures

Skype Toolbars

Skype™ 5.10

Soldat 1.5.0

Space Runner

SpeedFan (remove only)

Spotify

StoryPlay

Super Clicks

swMSM

Sybase InfoMaker 12.5

Sybase PowerBuilder 12.5

TagJet 2.1

The Lord of the Rings FREE Trial

The Silver Lining

TheBatchWatermarks

Time Machine X

Timez Attack Launcher

TmNationsForever

Topics Learning Math Success 10.0

Tunebite

TwonkyManager

TwonkyMedia Windows Components

Ultimate Paint 2.88 Freeware Edition

Unity Web Player

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Ustream Producer

VC80CRTRedist - 8.0.50727.6195

VGA USB Camera

Warsow 0.5

Winamp

Winamp Detector Plug-in

Windows Media Encoder 9 Series

Windows Media Player Firefox Plugin

WinImage

WinRAR archiver

Wizard101

Wolfenstein - Enemy Territory

Wondershare Video Studio Express(Build 1.2.0.6)

World of Padman

Wormux

XSplit

Zebra-Media Surveillance System version 1.3

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

9/2/2012 3:45:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the LMIGuardianSvc service to connect.

9/2/2012 3:45:45 PM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

9/2/2012 3:45:45 PM, Error: Service Control Manager [7000] - The LMIGuardianSvc service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

9/2/2012 3:33:30 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041790, 0xfffffa80035ffd60, 0x000000000000ffff, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090212-24039-01.

9/1/2012 9:14:29 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff88001212bd9, 0xfffff8800ac2bae0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090112-25318-01.

9/1/2012 7:21:53 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.

9/1/2012 7:21:53 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running.

9/1/2012 7:21:53 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.

9/1/2012 7:20:53 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

9/1/2012 7:19:53 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

9/1/2012 7:15:13 PM, Error: Service Control Manager [7034] - The LogMeIn service terminated unexpectedly. It has done this 1 time(s).

9/1/2012 4:43:49 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041790, 0xfffffa80035ffd60, 0x000000000000ffff, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 090112-58796-01.

8/30/2012 6:20:30 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.135.73.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8704.0 Error code: 0x80072ee2 Error description: The operation timed out

.

==== End Of File ===========================

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  • Root Admin

Hello and welcome to Malwarebytes

If you look at the bottom of the logs in the EVENT LOGS section you'll see the computer is having issues with quite a few things.

The computer needs some basic maintenance and removing of ALL Java and I would recommend having someone assist you in double-checking that some of this is not possibly due to an infection.

Did you manually set this proxy in Firefox on purpose?

FF - prefs.js: network.proxy.http - 195.46.97.70

FF - prefs.js: network.proxy.http_port - 80

IP address: 195.46.97.70

No host name is associated with this IP address or no reverse lookup is configured.

Error:Try again

195.46.97.70 is from Russian Federation(RU) in region Eastern Europe

That alone would seem to indicate you're probably infected.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems or infections you may have.
  • Please read and follow the directions here, skipping any steps you are unable to complete.
  • After posting your new post, make sure under options, you select Follow this topic and choose Instantly,
    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies.

If you reply to your own post helpers may think that you're already being helped and thus overlook your post.


    • If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
      Or
    • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk
here

OPTION 3

If you would like to use our
Malwarebytes Premium Consumer Services
partner, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
Malwarebytes Premium Services
support site.

Please be patient, someone will assist you as soon as possible.

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Thanks, but that proxy was something I set up temporarily quite some time ago, and it is not currently set to be used. I'm pretty sure this computer is not infected, but I wanted to keep it that way. I've used MBAM over the years to clean up other peoples' computers and I thought it would be nice to have it running continuously when Bits DuJour had their deal.

Anyway, my guess is that the BSOD is actually related to MBAM running under all 3 user accounts simultaneously - unless it's smart enough to not do that and the icon I see under each of them just connects to a service that's running.

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Can you please just answer my question about whether there are any known problems running MBAM continuously with 3 user accounts staying logged in all the time? Are there actually 3 instances running, or is there just a single service running that the application that autostarts with Windows attaches to?

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