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Problem: Full scan in less than 10 seconds


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Recently I noticed a problem with my free copy of Mbam, it takes less than 10 seconds to do either a full or quick scan on my machine, it only scans around 1200 files and that's it, it usually scans around 220000 files, but I noticed that if I uncheck the "scan startup objects" box the quick scan takes the usual 2-3 minutes and if I uncheck everything but the startup objects the number of files scanned is 0, this has never happened to me before, tried reinstalling and nothing, tried using an unistaller called mbam-clean-1.60.2.0003 then reinstalled and same results, I use avast as a realtime scaner but I disabled it to test if that was the cause of this problem, I disabled windows defender too, my pc specs are:

Cpu: phenom II x4 965

Ram: 8gb adata at 1333mhz

Primary HDD: 128gb Western digital at 7200rpm

Secondary HDD: 1.5tb Seagate at 7200rpm

OS: Windows 7 sp1 64bit

I hope this doesn't inconvenience you, and sorry if my english sucks, greetings from Mexico and thanks in advance.

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  • Root Admin

Hello and Welcome to Malwarebytes,

Please start Malwarebytes and check for updates, then do a Quick Scan and post back the log file.

Please run the following scanner and send back the logs as well.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


    When done, DDS will open two (2) logs:

    1. DDS.txt
    2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

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  • Root Admin

Please try running a Full disk check on the computer and take a look at fixing the Windows Search

http://www.sevenforums.com/tutorials/433-disk-check.html

See these to fix/rebuild your corrupted search index catalog

http://windows.microsoft.com/en-US/windows7/Change-advanced-indexing-options

http://www.winhelponline.com/blog/repair-a-corrupted-search-index-catalog-in-windows-vista/

Once those are done if the issue continues then try this

Please do the following and let us know if this corrects the issue for you or not.

  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
      You can also look up your ID and Key from the Registry and copy and paste it to a Notepad document before running the mbam-clean utility.
      Location for Windows x86

      HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes' Anti-Malware

      Location for Windows x64

      HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware

    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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