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Help! trojan.zeroaccess!inf4 with services.exe infected

ravejaramillo
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ravejaramillo

ravejaramillo

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Posted

Hi,

I've been trying to find help with this. I need to use my computer for some work for some non-profits this weekend.

I have Norton and have ran Malware Bytes Anti Malware.

I've run the Norton Power Eraser and ZeroAcess fix and it's still there.

I have multiple infected files and viruses.

Zeroaccess2, Zeroaccess3, Zeroaccess, Trojan.gen.2 with desktop.ini

Any assistance would be very appreciate. Thanks!

Attach.txt

DDS.txt

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MrCharlie

MrCharlie

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Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

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MrCharlie

MrCharlie

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Here you go......

Your computer is infected with a nasty rootkit. Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Please make sure system restore is running and create a new restore point before continuing!

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:

services.exe

[*]Now press the Search button

[*]When the search is complete, search.txt will also be written to your USB

[*]Type exit and reboot the computer normally

[*]Please copy and paste both logs in your reply.(FRST.txt and Search.txt)

MrC

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ravejaramillo

ravejaramillo

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Scan result of Farbar Recovery Scan Tool Version: 31-08-2012

Ran by SYSTEM at 30-08-2012 19:29:58

Running from H:\

Windows 7 Home Premium (X64) OS Language: English(US)

The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2799912 2011-06-09] (Synaptics Incorporated)

HKLM\...\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [1424896 2012-01-20] (IDT, Inc.)

HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2012-02-20] (Apple Inc.)

HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [421736 2012-03-27] (Apple Inc.)

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [254696 2012-01-18] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [578944 2012-03-05] (Hewlett-Packard Development Company, L.P.)

HKLM-x32\...\Run: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN [2621440 2010-06-10] (Brother Industries, Ltd.)

HKLM-x32\...\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray [462920 2012-07-03] (Malwarebytes Corporation)

HKU\Alison\...\Run: [Google Update] "C:\Users\Alison\AppData\Local\Google\Update\GoogleUpdate.exe" /c [136176 2011-08-24] (Google Inc.)

HKU\Alison\...\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun [17355912 2012-05-03] (Skype Technologies S.A.)

HKU\Alison\...\Run: [AdobeBridge] [x]

Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 205.171.2.25

Startup: C:\Users\All Users\Start Menu\Programs\Startup\Audible Download Manager.lnk

ShortcutTarget: Audible Download Manager.lnk -> C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe (Audible, Inc.)

==================== Services (Whitelisted) ======

2 BTHSSecurityMgr; "C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe" [134928 2011-04-21] (Intel® Corporation)

3 GSService; "C:\Windows\SysWOW64\GSService.exe" [466432 2011-12-19] ()

2 MBAMService; "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe" [655944 2012-07-03] (Malwarebytes Corporation)

2 NIS; "C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\diMaster.dll" /prefetch:1 [262584 2011-03-31] (Symantec Corporation)

3 SMServer; "C:\Windows\SysWOW64\snmvtsvc.exe" [244736 2011-12-19] (SMServer)

==================== Drivers (Whitelisted) ===================

1 BHDrvx64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20120823.007\BHDrvx64.sys [1161376 2012-06-18] (Symantec Corporation)

1 eeCtrl; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484512 2012-08-27] (Symantec Corporation)

3 EraserUtilRebootDrv; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [138912 2012-08-27] (Symantec Corporation)

1 IDSVia64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20120829.001\IDSvia64.sys [512672 2012-08-25] (Symantec Corporation)

3 MBAMProtector; \??\C:\Windows\system32\drivers\mbam.sys [24904 2012-07-03] (Malwarebytes Corporation)

3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20120829.018\ENG64.SYS [125600 2012-08-27] (Symantec Corporation)

3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20120829.018\EX64.SYS [2084000 2012-08-27] (Symantec Corporation)

3 rsvcdwdr; C:\Windows\System32\Drivers\rsvcdwdr.sys [45160 2012-01-03] (RapidSolution Software AG)

3 SndTAudio; C:\Windows\System32\Drivers\SndTAudio.sys [34040 2011-12-19] (Windows ® Win 7 DDK provider)

1 SRTSP; C:\Windows\System32\Drivers\NISx64\1207020.003\SRTSP64.SYS [744568 2011-03-30] (Symantec Corporation)

1 SRTSPX; C:\Windows\system32\drivers\NISx64\1207020.003\SRTSPX64.SYS [40568 2011-03-30] (Symantec Corporation)

0 SymDS; C:\Windows\System32\drivers\NISx64\1207020.003\SYMDS64.SYS [450680 2011-01-26] (Symantec Corporation)

0 SymEFA; C:\Windows\System32\drivers\NISx64\1207020.003\SYMEFA64.SYS [912504 2011-03-14] (Symantec Corporation)

3 SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [174200 2011-07-06] (Symantec Corporation)

1 SymIRON; C:\Windows\system32\drivers\NISx64\1207020.003\Ironx64.SYS [171128 2011-01-26] (Symantec Corporation)

1 SymNetS; C:\Windows\System32\Drivers\NISx64\1207020.003\SYMNETS.SYS [386168 2011-04-20] (Symantec Corporation)

0 ntcdrdrv; C:\Windows\System32\DRIVERS\ntcdrdrv.sys [x]

==================== NetSvcs (Whitelisted) =================

==================== One Month Created Files and Folders ======================

2012-08-30 19:29 - 2012-08-30 19:29 - 00000000 ____D C:\FRST

2012-08-29 19:15 - 2012-08-29 19:15 - 00001073 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2012-08-29 19:14 - 2012-08-29 19:14 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Alison\Downloads\mbam-setup-1.62.0.1300.exe

2012-08-29 19:06 - 2012-08-29 19:06 - 00027256 ____A (Symantec Corporation) C:\Windows\System32\Drivers\FixZeroAccess.sys

2012-08-29 17:57 - 2012-08-29 17:57 - 04731392 ____A (AVAST Software) C:\Users\Alison\Downloads\aswMBR.exe

2012-08-29 17:57 - 2012-08-29 17:57 - 01805736 ____A (Symantec Corporation) C:\Users\Alison\Downloads\FixZeroAccess.exe

2012-08-27 18:36 - 2012-08-27 18:36 - 01448001 ____A (Farbar) C:\Users\Alison\Desktop\FRST64.exe

2012-08-26 21:12 - 2012-08-26 21:12 - 00003416 ____N C:\bootsqm.dat

2012-08-26 21:11 - 2012-08-26 21:11 - 00000000 __SHD C:\found.000

2012-08-26 20:09 - 2012-08-27 15:56 - 00000000 ____D C:\Users\Alison\AppData\Local\NPE

2012-08-26 19:41 - 2012-08-26 19:41 - 00000000 ____D C:\Users\Alison\AppData\Roaming\Tific

2012-08-26 19:41 - 2012-08-26 19:41 - 00000000 ____D C:\Users\Alison\AppData\Local\Symantec

2012-08-26 19:37 - 2012-08-26 19:37 - 00000604 ____A C:\Users\Alison\Desktop\dior hat.txt

2012-08-25 21:30 - 2012-08-25 21:30 - 00042408 ____A C:\Users\Alison\Downloads\post-to-multiple-facebook-wall.zip

2012-08-25 20:38 - 2012-08-25 20:38 - 28160450 ____A C:\Users\Alison\Downloads\B0000992-Recovered.psd

2012-08-25 20:38 - 2012-08-25 20:38 - 10150935 ____A C:\Users\Alison\Downloads\B0000061-Recovered.psd

2012-08-25 20:38 - 2012-08-25 20:38 - 05877762 ____A C:\Users\Alison\Downloads\Buster edited-Recovered.psd

2012-08-25 20:37 - 2012-08-25 20:37 - 22647311 ____A C:\Users\Alison\Downloads\DSC_4661-Recovered.psd

2012-08-23 17:18 - 2012-08-26 19:32 - 00000000 ____D C:\Users\All Users\firebird

2012-08-23 17:17 - 2012-08-23 17:17 - 00000000 ____D C:\Users\All Users\cladgenius.com

2012-08-23 17:16 - 2012-08-23 17:16 - 00000000 ____D C:\Windows\XSxS

2012-08-23 17:16 - 2012-08-23 17:16 - 00000000 ____D C:\Program Files (x86)\Xenocode

2012-08-23 17:15 - 2012-08-27 18:47 - 00000000 ____D C:\Program Files (x86)\CLADGenius

2012-08-19 18:42 - 2012-08-19 18:42 - 02536639 ____A C:\Users\Alison\Downloads\SC_CUBracketShapes.zip

2012-08-18 22:27 - 2012-08-18 22:27 - 01687640 ____A C:\Users\Alison\Downloads\Banner_Brushes_No_17_by_mutsie.zip

2012-08-18 22:26 - 2012-08-18 22:26 - 00260533 ____A C:\Users\Alison\Downloads\Vintage_Parisian_ad_brushes_by_euphoric_acid.zip

2012-08-18 21:49 - 2012-08-27 18:47 - 00000000 ____D C:\Users\Alison\Downloads\JournalFrame_by_ScrappinCop

2012-08-18 21:48 - 2012-08-18 21:48 - 00941619 ____A C:\Users\Alison\Downloads\Brushset_12__Border__n__Frames_by_Ruthenia_Alba.rar

2012-08-18 19:53 - 2012-08-18 19:53 - 01585823 ____A C:\Users\Alison\Downloads\picture-frames-2.zip

2012-08-18 19:53 - 2012-08-18 19:53 - 01585823 ____A C:\Users\Alison\Downloads\picture-frames-2 (1).zip

2012-08-18 19:51 - 2012-08-18 19:51 - 21326967 ____A C:\Users\Alison\Downloads\385-grunge-vector-line-brushset-1.rar

2012-08-18 19:51 - 2012-08-18 19:51 - 02624509 ____A C:\Users\Alison\Downloads\sample_file_destroy_arrows_banners_shield_and_frames_vector_and_photoshop_brush_39263.zip

2012-08-18 19:50 - 2012-08-18 19:50 - 00761930 ____A C:\Users\Alison\Downloads\vector_brush_40140.zip

2012-08-18 14:33 - 2012-08-18 18:45 - 00000000 ____D C:\Users\Alison\Desktop\pics from st paws

2012-08-17 22:01 - 2012-08-17 22:01 - 07838143 ____A C:\Users\Alison\Downloads\Picture_Framing_Mats_PSD_675_pixels_.zip

2012-08-17 21:53 - 2012-08-17 21:53 - 05040086 ____A C:\Users\Alison\Downloads\470-wg_free_faded_splatters.zip

2012-08-17 21:53 - 2012-08-17 21:53 - 00826320 ____A C:\Users\Alison\Downloads\ribbons.rar

2012-08-15 20:20 - 2012-08-15 20:20 - 00011597 ____A C:\Users\Alison\Downloads\k9logo.jpeg

2012-08-11 11:41 - 2012-08-11 11:41 - 00016963 ____A C:\Users\Alison\Downloads\Your review helped another customer shop for 'Oggi Splatter Guard with Folding...'.html

2012-08-10 21:20 - 2012-08-10 21:20 - 00577254 ____A C:\Users\Alison\Downloads\4.bmp

2012-08-10 21:19 - 2012-08-10 21:19 - 00577254 ____A C:\Users\Alison\Downloads\3.bmp

2012-08-10 21:17 - 2012-08-10 21:17 - 00577254 ____A C:\Users\Alison\Downloads\2.bmp

2012-08-10 21:17 - 2012-08-10 21:17 - 00577254 ____A C:\Users\Alison\Downloads\1.bmp

2012-08-10 21:15 - 2012-08-10 21:15 - 00577254 ____A C:\Users\Alison\Downloads\angel.bmp

2012-08-04 15:23 - 2012-08-04 15:23 - 00017066 ____A C:\Users\Alison\Downloads\Your review helped another customer shop for 'Solvit Sta-Put Deluxe Hammock Pet...'.html

==================== 3 Months Modified Files ================================

2012-08-30 17:25 - 2011-08-26 18:41 - 00196608 ____A C:\Windows\System32\Ikeext.etl

2012-08-30 17:25 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2012-08-30 17:25 - 2009-07-13 20:51 - 00074207 ____A C:\Windows\setupact.log

2012-08-30 17:24 - 2011-05-10 00:51 - 01861540 ____A C:\Windows\WindowsUpdate.log

2012-08-30 17:20 - 2011-08-24 08:47 - 00000912 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3725757869-3112173875-1006648273-1004UA.job

2012-08-30 17:20 - 2009-07-13 20:45 - 00032064 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2012-08-30 17:20 - 2009-07-13 20:45 - 00032064 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2012-08-30 17:13 - 2011-09-11 10:00 - 00000894 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2012-08-29 20:29 - 2011-08-23 11:39 - 00000916 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3725757869-3112173875-1006648273-1000UA.job

2012-08-29 20:28 - 2011-08-23 11:39 - 00000864 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3725757869-3112173875-1006648273-1000Core.job

2012-08-29 20:11 - 2010-11-20 19:47 - 00562254 ____A C:\Windows\PFRO.log

2012-08-29 19:54 - 2011-09-11 10:00 - 00000898 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2012-08-29 19:15 - 2012-08-29 19:15 - 00001073 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2012-08-29 19:14 - 2012-08-29 19:14 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Alison\Downloads\mbam-setup-1.62.0.1300.exe

2012-08-29 19:06 - 2012-08-29 19:06 - 00027256 ____A (Symantec Corporation) C:\Windows\System32\Drivers\FixZeroAccess.sys

2012-08-29 17:57 - 2012-08-29 17:57 - 04731392 ____A (AVAST Software) C:\Users\Alison\Downloads\aswMBR.exe

2012-08-29 17:57 - 2012-08-29 17:57 - 01805736 ____A (Symantec Corporation) C:\Users\Alison\Downloads\FixZeroAccess.exe

2012-08-27 19:13 - 2011-08-26 10:17 - 00000336 ____A C:\Windows\Tasks\HPCeeScheduleForAlison.job

2012-08-27 18:42 - 2009-07-13 21:13 - 00726316 ____A C:\Windows\System32\PerfStringBackup.INI

2012-08-27 18:36 - 2012-08-27 18:36 - 01448001 ____A (Farbar) C:\Users\Alison\Desktop\FRST64.exe

2012-08-27 17:45 - 2011-08-24 08:48 - 00002459 ____A C:\Users\Alison\Desktop\chrome.lnk

2012-08-26 21:12 - 2012-08-26 21:12 - 00003416 ____N C:\bootsqm.dat

2012-08-26 19:37 - 2012-08-26 19:37 - 00000604 ____A C:\Users\Alison\Desktop\dior hat.txt

2012-08-25 21:30 - 2012-08-25 21:30 - 00042408 ____A C:\Users\Alison\Downloads\post-to-multiple-facebook-wall.zip

2012-08-25 20:38 - 2012-08-25 20:38 - 28160450 ____A C:\Users\Alison\Downloads\B0000992-Recovered.psd

2012-08-25 20:38 - 2012-08-25 20:38 - 10150935 ____A C:\Users\Alison\Downloads\B0000061-Recovered.psd

2012-08-25 20:38 - 2012-08-25 20:38 - 05877762 ____A C:\Users\Alison\Downloads\Buster edited-Recovered.psd

2012-08-25 20:37 - 2012-08-25 20:37 - 22647311 ____A C:\Users\Alison\Downloads\DSC_4661-Recovered.psd

2012-08-19 18:42 - 2012-08-19 18:42 - 02536639 ____A C:\Users\Alison\Downloads\SC_CUBracketShapes.zip

2012-08-18 22:27 - 2012-08-18 22:27 - 01687640 ____A C:\Users\Alison\Downloads\Banner_Brushes_No_17_by_mutsie.zip

2012-08-18 22:26 - 2012-08-18 22:26 - 00260533 ____A C:\Users\Alison\Downloads\Vintage_Parisian_ad_brushes_by_euphoric_acid.zip

2012-08-18 21:48 - 2012-08-18 21:48 - 00941619 ____A C:\Users\Alison\Downloads\Brushset_12__Border__n__Frames_by_Ruthenia_Alba.rar

2012-08-18 19:53 - 2012-08-18 19:53 - 01585823 ____A C:\Users\Alison\Downloads\picture-frames-2.zip

2012-08-18 19:53 - 2012-08-18 19:53 - 01585823 ____A C:\Users\Alison\Downloads\picture-frames-2 (1).zip

2012-08-18 19:51 - 2012-08-18 19:51 - 21326967 ____A C:\Users\Alison\Downloads\385-grunge-vector-line-brushset-1.rar

2012-08-18 19:51 - 2012-08-18 19:51 - 02624509 ____A C:\Users\Alison\Downloads\sample_file_destroy_arrows_banners_shield_and_frames_vector_and_photoshop_brush_39263.zip

2012-08-18 19:50 - 2012-08-18 19:50 - 00761930 ____A C:\Users\Alison\Downloads\vector_brush_40140.zip

2012-08-17 22:01 - 2012-08-17 22:01 - 07838143 ____A C:\Users\Alison\Downloads\Picture_Framing_Mats_PSD_675_pixels_.zip

2012-08-17 21:53 - 2012-08-17 21:53 - 05040086 ____A C:\Users\Alison\Downloads\470-wg_free_faded_splatters.zip

2012-08-17 21:53 - 2012-08-17 21:53 - 00826320 ____A C:\Users\Alison\Downloads\ribbons.rar

2012-08-15 20:20 - 2012-08-15 20:20 - 00011597 ____A C:\Users\Alison\Downloads\k9logo.jpeg

2012-08-11 11:41 - 2012-08-11 11:41 - 00016963 ____A C:\Users\Alison\Downloads\Your review helped another customer shop for 'Oggi Splatter Guard with Folding...'.html

2012-08-10 21:20 - 2012-08-10 21:20 - 00577254 ____A C:\Users\Alison\Downloads\4.bmp

2012-08-10 21:19 - 2012-08-10 21:19 - 00577254 ____A C:\Users\Alison\Downloads\3.bmp

2012-08-10 21:17 - 2012-08-10 21:17 - 00577254 ____A C:\Users\Alison\Downloads\2.bmp

2012-08-10 21:17 - 2012-08-10 21:17 - 00577254 ____A C:\Users\Alison\Downloads\1.bmp

2012-08-10 21:15 - 2012-08-10 21:15 - 00577254 ____A C:\Users\Alison\Downloads\angel.bmp

2012-08-04 15:23 - 2012-08-04 15:23 - 00017066 ____A C:\Users\Alison\Downloads\Your review helped another customer shop for 'Solvit Sta-Put Deluxe Hammock Pet...'.html

2012-07-29 10:46 - 2012-07-16 15:00 - 00000492 ____A C:\Users\Alison\Desktop\1.txt

2012-07-28 19:03 - 2012-07-28 19:03 - 01656459 ____A C:\Users\Alison\Downloads\winrar-x64-420.exe

2012-07-28 18:56 - 2012-07-28 18:56 - 00895376 ____A (BitTorrent, Inc.) C:\Users\Alison\Downloads\uTorrent.exe

2012-07-28 09:20 - 2011-08-24 08:47 - 00000860 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3725757869-3112173875-1006648273-1004Core.job

2012-07-27 11:53 - 2011-11-10 19:15 - 00000000 ____A C:\Windows\System32\HP_ActiveX_Patch_NOT_DETECTED.txt

2012-07-27 11:53 - 2011-07-07 08:34 - 00000052 ____A C:\Windows\SysWOW64\DOErrors.log

2012-07-24 10:48 - 2012-07-24 10:48 - 03367672 ____A C:\Users\Alison\Downloads\gluk_znikomit.zip

2012-07-24 10:48 - 2012-07-24 10:48 - 00335947 ____A C:\Users\Alison\Downloads\4th-february_web-serveroff.zip

2012-07-24 10:48 - 2012-07-24 10:48 - 00013828 ____A C:\Users\Alison\Downloads\aaargh.zip

2012-07-24 10:48 - 2012-07-24 10:48 - 00007975 ____A C:\Users\Alison\Downloads\arro_penna.zip

2012-07-20 13:18 - 2012-07-20 13:18 - 00000139 ____A C:\Users\Alison\Desktop\info.txt

2012-07-17 18:14 - 2012-07-17 17:51 - 00000132 ____A C:\Users\Alison\AppData\Roaming\Adobe BMP Format CS6 Prefs

2012-07-16 15:22 - 2012-07-16 15:22 - 00002104 ____A C:\Users\Public\Desktop\Brother Creative Center.lnk

2012-07-16 15:10 - 2011-08-23 13:36 - 00000012 ____A C:\Windows\BRVIDEO.INI

2012-07-16 15:10 - 2011-08-23 13:35 - 00000260 ____A C:\Windows\Brownie.ini

2012-07-16 15:04 - 2009-07-13 20:45 - 05035320 ____A C:\Windows\System32\FNTCACHE.DAT

2012-07-03 11:46 - 2011-07-06 11:39 - 00024904 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys

2012-06-28 17:33 - 2011-08-24 08:42 - 00108840 ____A C:\Users\Alison\AppData\Local\GDIPFONTCACHEV1.DAT

2012-06-27 21:17 - 2012-06-27 21:17 - 00001031 ____A C:\Users\Public\Desktop\Adobe Download Assistant.lnk

2012-06-20 08:01 - 2011-04-21 15:50 - 00000580 ____A C:\Windows\DirectX.log

2012-06-14 09:27 - 2011-05-10 00:51 - 00024372 ____A C:\Windows\System32\RaCoInst.log

2012-06-12 19:42 - 2012-02-17 00:08 - 00002480 ____A C:\Users\Public\Desktop\Norton Internet Security.lnk

2012-06-02 14:19 - 2012-06-18 16:26 - 02428952 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll

2012-06-02 14:19 - 2012-06-18 16:26 - 00701976 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll

2012-06-02 14:19 - 2012-06-18 16:26 - 00057880 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe

2012-06-02 14:19 - 2012-06-18 16:26 - 00044056 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll

2012-06-02 14:19 - 2012-06-18 16:26 - 00038424 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll

2012-06-02 14:15 - 2012-06-18 16:26 - 02622464 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll

2012-06-02 14:15 - 2012-06-18 16:26 - 00099840 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll

2012-06-02 13:19 - 2012-06-18 16:25 - 00186752 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll

2012-06-02 13:15 - 2012-06-18 16:25 - 00036864 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe

ZeroAccess:

C:\Windows\assembly\GAC_32\Desktop.ini

ZeroAccess:

C:\Windows\assembly\GAC_64\Desktop.ini

==================== Known DLLs (Whitelisted) =================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe 50BEA589F7D7958BDD2528A8F69D05CC ZeroAccess <==== ATTENTION!.

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2012-07-27 07:52:07

Restore point made on: 2012-07-27 11:52:04

Restore point made on: 2012-07-28 19:15:32

==================== Memory info ===========================

Percentage of memory in use: 10%

Total physical RAM: 8139.86 MB

Available physical RAM: 7246.41 MB

Total Pagefile: 8138.01 MB

Available Pagefile: 7240.04 MB

Total Virtual: 8192 MB

Available Virtual: 8191.9 MB

==================== Partitions ============================

1 Drive c: () (Fixed) (Total:284.22 GB) (Free:178.07 GB) NTFS ==>[system with boot components (obtained from reading drive)]

2 Drive e: (RECOVERY) (Fixed) (Total:13.57 GB) (Free:1.52 GB) NTFS ==>[system with boot components (obtained from reading drive)]

3 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.08 GB) FAT32

5 Drive h: () (Removable) (Total:0.95 GB) (Free:0.94 GB) FAT

6 Drive x: (Boot) (Fixed) (Total:0.25 GB) (Free:0.25 GB) NTFS

7 Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS ==>[system with boot components (obtained from reading drive)]

Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 298 GB 0 B

Disk 1 Online 1005 MB 0 B

Partitions of Disk 0:

===============

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 199 MB 1024 KB

Partition 2 Primary 284 GB 200 MB

Partition 3 Primary 13 GB 284 GB

Partition 4 Primary 103 MB 297 GB

==================================================================================

Disk: 0

Partition 1

Type : 07

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 1 Y SYSTEM NTFS Partition 199 MB Healthy

==================================================================================

Disk: 0

Partition 2

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 2 C NTFS Partition 284 GB Healthy

==================================================================================

Disk: 0

Partition 3

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 3 E RECOVERY NTFS Partition 13 GB Healthy

==================================================================================

Disk: 0

Partition 4

Type : 0C

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 4 F HP_TOOLS FAT32 Partition 103 MB Healthy

==================================================================================

Partitions of Disk 1:

===============

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 974 MB 248 KB

==================================================================================

Disk: 1

Partition 1

Type : 06

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 5 H FAT Removable 974 MB Healthy

==================================================================================

Last Boot: 2012-07-17 13:57

==================== End Of Log =============================

SEARCH.TXT

Farbar Recovery Scan Tool Version: 31-08-2012

Ran by SYSTEM at 2012-08-31 19:42:49

Running from H:\

================== Search: "services.exe" ===================

C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe

[2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 24ACB7E5BE595468E3B9AA488B9B4FCB

C:\Windows\System32\services.exe

[2009-07-13 15:19] - [2009-07-13 17:39] - 0329216 ____A (Microsoft Corporation) 50BEA589F7D7958BDD2528A8F69D05CC

====== End Of Search ======

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MrCharlie

MrCharlie

Posted
Posted

OK, here you go......Please carefully carry out this procedure!!!!!!

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

MrC

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ravejaramillo

ravejaramillo

Posted
  • Author
Posted

Fixlog attached.

Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 31-08-2012

Ran by SYSTEM at 2012-09-01 13:30:47 Run:1

Running from H:\

==============================================

C:\Windows\assembly\GAC_32\Desktop.ini moved successfully.

C:\Windows\assembly\GAC_64\Desktop.ini moved successfully.

C:\Windows\System32\services.exe moved successfully.

C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe copied successfully to C:\Windows\System32\services.exe

==== End of Fixlog ====

Fixlog.txt

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MrCharlie

MrCharlie

Posted
Posted

I would like to run ComboFix to clean up ant left overs but there been some problems with losing the connections after running it.

We'll use anther program instead.

~~~~~~~~~~~~~~~~~~~~~~

Please make sure system restore is running and create a new restore point before continuing.

XP <===> Vista & W7

Please read the directions carefully so you don't end up deleting something that is good!!

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

tdss_1.jpg

-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

tdss_2.jpg

------------------------

Click the Start Scan button.

tdss_3.jpg

-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

tdss_4.jpg

----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

tdss_5.jpg

--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

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ravejaramillo

ravejaramillo

Posted
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Posted

Malwarebytes Anti-Malware (Trial) 1.62.0.1300

www.malwarebytes.org

Database version: v2012.09.01.06

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Alison :: MONOCEROS [administrator]

Protection: Disabled

9/1/2012 3:47:09 PM

mbam-log-2012-09-01 (18-27-03).txt

Scan type: Full scan (C:\|D:\|F:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 363506

Time elapsed: 1 hour(s), 23 minute(s), 46 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 2

C:\FRST\Quarantine\services.exe (Rootkit.0Access) -> No action taken.

C:\Users\Alison\Downloads\DownloadSetup.exe (Affiliate.Downloader) -> No action taken.

(end)

I did hit the button REMOVE SELECTED. So I'm assuming that these two files were deleted.

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ravejaramillo

ravejaramillo

Posted
  • Author
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RogueKiller V8.0.2 [08/31/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Alison [Admin rights]

Mode : Scan -- Date : 09/01/2012 19:23:23

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤

[TASK][sUSP PATH] HPSA Upgrade : C:\ProgramData\Hewlett-Packard\HPSAUpgrade3\HpSAUpgrade.exe -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD3200BEVT-60A23T0 +++++

--- User ---

[MBR] 0476df6d55c4890a3a272b84c0ff7d33

[bSP] fa31e8539406d376278507ad2200c4ac : Windows 7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 291043 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 596465664 | Size: 13898 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 624928768 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: Generic Flash Disk USB Device +++++

--- User ---

[MBR] 031a0a0c02d84775757ddb8337d86212

[bSP] 88b592da49c22c4bbb00f2275be3c2a5 : MBR Code unknown

Partition table:

0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 496 | Size: 974 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[2].txt >>

RKreport[1].txt ; RKreport[2].txt

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MrCharlie

MrCharlie

Posted
Posted

Great and Thank You....

Lets check your computers security before you go:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

MrC

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ravejaramillo

ravejaramillo

Posted
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Results of screen317's Security Check version 0.99.49

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Java 6 Update 20

Java 6 Update 24

Java 6 Update 31

Java version out of Date!

Adobe Reader X 10.1.2 Adobe Reader out of Date!

Mozilla Firefox 12.0 Firefox out of Date!

Google Chrome 20.0.1132.57

Google Chrome 21.0.1180.83

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

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MrCharlie

MrCharlie

Posted
Posted
Java™ 6 Update 20 <---uninstall

Java™ 6 Update 24 <---uninstall

Java™ 6 Update 31 <---uninstall

Java version out of Date! <---install the latest version!!

Adobe Reader X 10.1.2 Adobe Reader out of Date! <---update

Mozilla Firefox 12.0 Firefox out of Date!

You have out dated programs on the system which are vulnerable to malware.

Please update or delete them

Info on doing that can be found in my Preventive Maintenance below.

~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Maurice Naggar

Maurice Naggar

Posted
Posted

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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