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got infected with win32/olmarik.tdl4 trojan


seoguy
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so I ran the Malwarebytes' Anti-Malware and the log is in the file here

Malwarebytes Anti-Malware (Trial) 1.62.0.1300

www.malwarebytes.org

Database version: v2012.09.01.01

Windows 7 Service Pack 1 x86 NTFS

Internet Explorer 9.0.8112.16421

Itai :: ITAI-PC [administrator]

Protection: Enabled

9/1/2012 8:15:47 AM

mbam-log-2012-09-01 (08-32-44).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 242172

Time elapsed: 12 minute(s), 36 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 2

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

what to do next?

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OK after klining the malware I scaned again and all clean.

Malwarebytes Anti-Malware (Trial) 1.62.0.1300

www.malwarebytes.org

Database version: v2012.09.01.01

Windows 7 Service Pack 1 x86 NTFS

Internet Explorer 9.0.8112.16421

Itai :: ITAI-PC [administrator]

Protection: Enabled

9/1/2012 8:59:52 AM

mbam-log-2012-09-01 (08-59-52).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 243045

Time elapsed: 11 minute(s), 41 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Now what do I do to restore my computer to the original state??

all help will be appreciated

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Hello seoguy! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Please follow the instructions here and post the log files in your next reply:

http://forums.malwarebytes.org/index.php?showtopic=9573

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Thnx Maniac I will send my computer to my computer guy and do a reformat.

I hope that my files are OK!!

this is my main computer and have many files on it (pdf's videos and many softwares) I do have some of them on backup

can this file be on my external drives(my backup notebook and pasport usb drives) also?

can you tell me maby where this file can originat from so I can make sure not to use those files?

thnx

seoguy

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