FBI Moneypack Screenlock Extortion

[jhess56]

I didn't see anything come up when searching for 'fbi moneypack' so dunno if this was covered already.

I do not know how to get infected files of this stuff to submit so hopefully this is still a useful post in the right forum.

I woke up today with my screenlocked, showing this 'fbi warning' that my computer was locked for downloading illegal mp3 or some nonesense. I have to go get a moneypack for $200 and submit the info within 48hrs to get my comp unlocked etc

Could not open task manager to kill the process, had to turn on another laptop to access the net and see how to start win7 (which is new to me) in safemode, which is where I'm at now.

I am on the infected comp in safemode now, and running full scan of mwb and micro sec. essent. and going over other websites talking about manual removal of all the nasty crap involved with this thing.

My main question and reason for posting here is...why/how did this slip past my real time pro/paid version of mwv and micro sec. essent.?

Is this something that can be added to mwb to prevent reinfection?

If anyone has any specific tips on this thing I would appreciate it too, or a link to an existing thread on here that I was unable to find via search function.

Thanks

[daledoc1]

I am on the infected comp in safemode now

Hi, jhess56:

Sorry you might be infected.

We cannot work on malware removal in this sub-section of the forum.

So please read below for assistance with cleaning your system.

If you have a malware sample to submit to the MBAM engineers for analysis, please follow the instructions >>HERE<< and >>HERE<< and then please post the requested information in the Malware Research Center >>HERE<<. (Because malware is always changing, without the actual file to analyze, they really won't be able to say whether or not this particular infection is already detected by MBAM.)

Finally, to address your question about how you might have become infected, this sticky topic might shed some light.

HTH,

daledoc1

---------------------------------------------------------------------------------

Here's how to get help cleaning your system:

IMPORTANT: Please do NOT use any temporary file cleaners unless instructed to do so - they can cause data loss, making recovery difficult.

IF YOU WOULD LIKE EXPERT HELP WITH MALWARE REMOVAL, PLEASE CHOOSE ONE OF THE FOLLOWING 3 OPTIONS:

OPTION 1: Free, one-on-one, expert assistance in the Malware Removal Forum.

OPTION 2: For licensed users of MBAM PRO, there is free, one-on-one, expert assistance from the MBAM support helpdesk.

OPTION 3: Fee-based, one-on-one, expert assistance from Premium Support.

OPTION 1:

• Please print out, read and carefully follow the instructions in the "I'm Infected - What Do I Do Now?" article.
  
• -->If the infection has so crippled the computer that you cannot complete some or all of the steps, then just do the best you can and start a new topic as described below.
  
• Then please start a new post in the Malware Removal Forum.
  
• An authorized, trained malware expert will provide free, one-on-one assistance as soon as one becomes available.
  

• When starting your new post, please note the following:
  
• Please do NOT post in a topic started by someone else, even if their problem sounds similar.
  
• Please COPY/PASTE the requested logs directly into your post, rather than attaching them.
  
• Under options, please be sure to select "track this topic" and "immediate email notification", so you'll know when a helper responds.
  
• Please be patient - it may be 48 hours or more before a helper can assist you, especially when the forum is very busy.
  
• Please do NOT "bump" your topic or reply back to it for at least 48 hours.
  
• Doing so may cause your topic to be overlooked, as it will appear that you are already being helped.
  

OPTION 2:

If you are a paid user of MBAM PRO and would like support via the helpdesk, please contact them here.

OPTION 3:

If you prefer the Malwarebytes Premium Services (comprehensive solutions to all your computer support needs – from installation and set-up to troubleshooting and tune-ups), please go to the Premium Support site here.

Please be patient – someone will assist you as soon as possible.

Thank you very much,

daledoc1