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windows updates fail after virus removed


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Tried to run FIX IT tool again - Error msg this time - cannot continue 80090330

Probly my fault. . While you were gone, I read about Scannow . .tried it . .it asked for XP disc

Put in what Dell sent me XP Pro with Svc Pack 3. . all seemed fine - til right near the end. . said diff than Prod installed.

So, I tried the Prod installed disc. .Win XP Media. .It hated that worse.

I guess in trying to 'save it' I've killed it.

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Great thumbsup.gif

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassociates.com/OT-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Sorry to be so slow responding, MRC.

I did OTL + reboot after uninstalling Combo Fix and

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, and C:\FRST/

Also ran Malwarebytes - full scan - clean of course LOL

Q. 1. I have a registry thing called BITS - Can it just be deleted as well.

Q 2. When I got the virus ? Trojan, it shut down MSE -

I've never been able to RE-Install it.

Win Security 'thinks' AVG free is running.

If it were you, under the circumstances - would you just go with AVG

to avoid any more conflicts and confusion with WIN SECURITY ?

That's all my Q's - I'm beaming from ear to ear. TY

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Q. 1. I have a registry thing called BITS - Can it just be deleted as well.

Yes you can

Q 2. When I got the virus ? Trojan, it shut down MSE -

I've never been able to RE-Install it.

Win Security 'thinks' AVG free is running.

If it were you, under the circumstances - would you just go with AVG

to avoid any more conflicts and confusion with WIN SECURITY ?

No you want MSE

Run the AVG uninstaller: (32bit remover)

http://www.avg.com/ww-en/utilities

Reboot and see if you can uninstall MSE and reinstall it.

http://windows.micro...rity-essentials

MrC

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Using ComboFix......

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

4. If ComboFix wants to update.....please allow it to.

SecCenter::

AV: AVG Anti-Virus 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScript.gif

Refering to the picture above, drag CFScript into ComboFix.exe

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

After reboot, (in case it asks to reboot)......

Please provide the contents of the ComboFix log (C:\ComboFix.txt) in your next reply.

MrC

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