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Need help with trojan dropper and false windows updates

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I am a regular user of MBAM. So far so good, MBAM has always helped me keep my machines up and running and has always been my top recommendation for spywares and malwares. However this time it is totally different. Here is the issue:

I have around 15 svchost processes simultaneously running.(some of them shown in screenshot attached).

My laptop is awfully slow. and

There is a fake windows update icon continuously appearing in my taskbar(attached in the screenshot) and I can't right click or left click it, it is happening despite keeping my automatic windows update off. Every time I start my laptop and connect it to the internet, some bandwith is continuosly being taken by an unknown application, when i type netstat -o in command prompt, it says the svchost process is taking up the bandwith and I have to manually close the process down which after some time starts again automatically utilizing bandwith.

I completely scanned the system and at first scan MBAM found some trojan dropper viruses which it removed and asked me for a restart which I did. But even after restart the things did'nt change. It is the same as before with only difference that MBAM is not detecting anything wrong in subsequent scans but the problem still persists. I tried many things through the internet but the problem seems impossible to fix. It is now that I have decided to take the problem to the experts here in malwarebytes. Please help me get rid of this issue. Please guide me how to clean this mess that virus has caused me.


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Hello and welcome to MBAM forum, infectedbytrojjan: :)

Sorry to hear you might be infected.

We cannot work on malware removal in this sub-section of the forum, so please read below for assistance with cleaning your system.

IMPORTANT: Please do NOT use any temporary file cleaners unless instructed to do so - they can cause data loss, making recovery difficult.

There are some excellent, self-help tutorials on getting MBAM to run on an infected system in the FAQ: HERE.


OPTION 1: Free, one-on-one, expert assistance in the Malware Removal Forum.

OPTION 2: For licensed users of MBAM PRO, there is free, one-on-one, expert assistance from the MBAM support helpdesk.

OPTION 3: Fee-based, one-on-one, expert assistance from Premium Support.


  • Please print out, read and carefully follow the instructions in the "I'm Infected - What Do I Do Now?" article.
  • -->If the infection has so crippled the computer that you cannot complete some or all of the steps, then just do the best you can and start a new topic as described below.
  • Then please start a new post in the Malware Removal Forum.
  • An authorized, trained malware expert will provide free, one-on-one assistance as soon as one becomes available.

  • When starting your new post, please note the following:
  • Please do NOT post in a topic started by someone else, even if their problem sounds similar.
  • Please COPY/PASTE the requested logs directly into your post, rather than attaching them.
  • Under options, please be sure to select "track this topic" and "immediate email notification", so you'll know when a helper responds.
  • Please be patient - it may be 48 hours or more before a helper can assist you, especially when the forum is very busy.
  • Please do NOT "bump" your topic or reply back to it for at least 48 hours.
  • Doing so may cause your topic to be overlooked, as it will appear that you are already being helped.


If you are a paid user of MBAM PRO and would like support via the helpdesk, please contact them here.


If you prefer the Malwarebytes Premium Services (comprehensive solutions to all your computer support needs – from installation and set-up to troubleshooting and tune-ups), please go to the Premium Support site here.

Please be patient – someone will assist you as soon as possible.

Thank you very much,


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