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BC Dropper Miner infection


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Greetings, after several failed attempts to clean my daughters machine, I am turning to you for much appreciated help, of course this happens right at start of school year!! We both will be forever grateful !!

(EMachine mod EL 1352, AMD Sempron 150, 2.9Gz proccessor RAM 2.0 G, 64 Bit OS)

Browser gets redirected all time, unable to log in on this forum, I am having to use flash drive to move info back and forth, Following is DDS scan:

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7601.17514

Run by Mariela at 0:12:39 on 2012-08-19

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1791.1045 [GMT -4:00]

.

AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files (x86)\eMachines\Registration\GREGsvc.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\AVG\AVG2012\avgtray.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files (x86)\AVG\AVG2012\avgui.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\sppsvc.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\AVG\AVG2012\avgcfgex.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://google.com/

uDefault_Page_URL = hxxp://emachines.msn.com

mDefault_Page_URL = hxxp://emachines.msn.com

mStart Page = hxxp://emachines.msn.com

uURLSearchHooks: H - No File

uURLSearchHooks: H - No File

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: {9565115D-C7D6-46D3-BD63-B67B481A4368} - No File

TB: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File

TB: {EEE6C35B-6118-11DC-9C72-001320C79847} - No File

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

mRun: [Hotkey Utility] C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe

mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [<NO NAME>]

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

uPolicies-explorer: HideSCAHealth = 1 (0x1)

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll

IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.1.254

TCP: Interfaces\{068BA458-B45C-47FE-A520-7FA3691B0CDC} : DhcpNameServer = 192.168.1.254

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

BHO-X64: AVG Do Not Track - No File

BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll

BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO-X64: Ask Toolbar BHO - No File

BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: {9565115D-C7D6-46D3-BD63-B67B481A4368} - No File

TB-X64: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File

TB-X64: {EEE6C35B-6118-11DC-9C72-001320C79847} - No File

mRun-x64: [Hotkey Utility] C:\Program Files (x86)\eMachines\Hotkey Utility\HotkeyUtility.exe

mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [(Default)]

mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgidsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]

R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]

R2 GREGService;GREGService;C:\Program Files (x86)\eMachines\Registration\GREGsvc.exe [2010-1-8 23584]

R2 Updater Service;Updater Service;C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [2010-8-30 243232]

R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]

R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]

S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-7-4 5160568]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-20 136176]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-20 136176]

S3 LVUVC64;Logitech QuickCam Pro 9000(UVC);C:\Windows\system32\DRIVERS\lvuvc64.sys --> C:\Windows\system32\DRIVERS\lvuvc64.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-07-26 13:41:08 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-07-22 15:37:01 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%

.

==================== Find3M ====================

.

2012-07-26 13:41:08 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-07-13 11:43:08 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll

2012-07-13 11:43:05 175616 ----a-w- C:\Windows\System32\msclmd.dll

2012-07-03 17:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-12 03:08:36 3148800 ----a-w- C:\Windows\System32\win32k.sys

2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll

2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll

2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll

2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll

2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll

2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll

2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll

2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe

2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys

2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll

2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll

2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

.

============= FINISH: 0:13:40.35 ===============

Attach file:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 3/10/2011 5:58:01 PM

System Uptime: 8/19/2012 12:09:30 AM (0 hours ago)

.

Motherboard: eMachines | | EL1352

Processor: AMD Sempron™ 150 Processor | CPU 1 | 2900/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 452 GiB total, 405.107 GiB free.

D: is CDROM ()

E: is Removable

F: is Removable

G: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP183: 7/13/2012 4:00:48 PM - Windows Update

RP184: 7/15/2012 7:00:13 PM - Windows Backup

RP185: 7/23/2012 8:09:34 AM - Windows Backup

RP186: 7/30/2012 9:57:43 AM - Windows Backup

RP187: 8/6/2012 11:54:55 AM - Scheduled Checkpoint

RP189: 8/12/2012 1:56:41 PM - Removed Fantapper Player

RP190: 8/12/2012 1:59:25 PM - Removed Fantapper Updater

RP191: 8/12/2012 2:00:19 PM - Removed Update Manager for SweetPacks 1.0

RP192: 8/12/2012 2:01:43 PM - Removed SweetIM for Messenger 3.6

RP193: 8/12/2012 2:02:33 PM - Removed Update Manager for SweetPacks 1.0

RP194: 8/12/2012 2:09:31 PM - Removed SweetIM for Messenger 3.6

RP195: 8/12/2012 7:00:10 PM - Windows Backup

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

18 Wheels of Steel - American Long Haul

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.3)

Advertising Center

Agatha Christie - Death on the Nile

Bejeweled 2 Deluxe

Blackhawk Striker 2

Build-a-lot 2

Chuzzle Deluxe

D3DX10

Diner Dash 2 Restaurant Rescue

Dora's Carnival Adventure

eMachines Game Console

eMachines Games

eMachines Recovery Management

eMachines Registration

eMachines ScreenSaver

eMachines Updater

FATE

Google Toolbar for Internet Explorer

Google Update Helper

Hotkey Utility

Identity Card

ImagXpress

Java Auto Updater

Java™ 6 Update 31

Jewel Quest - Heritage

Jewel Quest Solitaire 2

John Deere Drive Green

Junk Mail filter update

Malwarebytes Anti-Malware version 1.62.0.1300

Mesh Runtime

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Nero 9 Essentials

Nero ControlCenter

Nero DiscSpeed

Nero DiscSpeed Help

Nero DriveSpeed

Nero DriveSpeed Help

Nero Express Help

Nero InfoTool

Nero InfoTool Help

Nero Installer

Nero Online Upgrade

Nero StartSmart

Nero StartSmart Help

Nero StartSmart OEM

NeroExpress

neroxml

NOOK for PC

NVIDIA ForceWare Network Access Manager

Penguins!

Plants vs. Zombies

Polar Bowler

Polar Golfer

Realtek High Definition Audio Driver

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Shockwave Game Bar

Shockwave Game Bar Updater

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687310) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Virtual Villagers 4 - The Tree of Life

Visual Studio 2008 x64 Redistributables

Welcome Center

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Zuma's Revenge

.

==== Event Viewer Messages From Past Week ========

.

8/19/2012 12:10:09 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

8/19/2012 12:10:01 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

8/17/2012 12:16:19 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

8/15/2012 7:19:32 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user Mariela-PC\Mariela SID (S-1-5-21-3041213828-3049349166-4242174022-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

8/15/2012 7:19:32 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user Mariela-PC\Mariela SID (S-1-5-21-3041213828-3049349166-4242174022-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

8/12/2012 6:51:45 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: After starting, the service hung in a start-pending state.

8/12/2012 6:51:38 PM, Error: Service Control Manager [7022] - The Function Discovery Resource Publication service hung on starting.

8/12/2012 4:34:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

8/12/2012 3:47:52 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

8/12/2012 3:47:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

8/12/2012 3:47:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

8/12/2012 3:47:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

8/12/2012 3:47:20 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 discache spldr Wanarpv6

8/12/2012 3:47:20 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

.

==== End Of File ===========================

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Hello grunt68 and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Step 1

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    2012081517h0349.png
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • TDSSKiller log
  • Malwarebytes' Anti-Malware log
  • a new fresh DDS log

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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