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Still Infected after Using Malwarebytes


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Hey Malwarebytes,

I have run malwarebytes and other removal programs but still seem to be infected.

This is an HP Laptop

Celeron 900

64 bit

Windows 7

with 3 gigs ram

Here is my DDS file and attach file...

Thanks for your help!

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7600.16385

Run by Ron at 7:43:43 on 2012-08-17

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3003.1421 [GMT -4:00]

.

AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\system32\conhost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe

C:\Windows\system32\svchost.exe -k HsfXAudioService

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe

C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Program Files (x86)\RebateInformer\RebateInf.exe

C:\Windows\System32\spool\drivers\x64\3\E_IATIHBA.EXE

C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\HP\QuickPlay\QPService.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Crawler Toolbar\Crawler.exe

C:\Program Files (x86)\Inbox Toolbar\Inbox.exe

C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

uSearch Bar = hxxp://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60529

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb

uSearchURL,(Default) = hxxp://search.alot.com/web?q=&pr=auto&client_id=C777014001CB3C260096DD18&src_id=11077&camp_id=945&tb_version=2.5.15000.521

mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=60529

mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_customize.aspx?TbId=60529

uURLSearchHooks: &Crawler Toolbar Helper: {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

mWinlogon: Userinit=userinit.exe,

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: : {11bf46c6-b3de-48bd-bf70-3ad85cab80b5} - C:\PROGRA~2\SITERA~1\SiteRank.dll

BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - C:\Program Files (x86)\alot\bin\BHO\alotBHO.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: &Crawler Toolbar Helper: {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\IPS\IPSBHO.DLL

BHO: AppGraffiti: {6f6a5334-78e9-4d9b-8182-8b41ea8c39ef} - C:\PROGRA~2\APPGRA~1\APPGRA~1.DLL

BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Crawler Toolbar: {9234f5e0-56cc-4f0b-aae4-0d4bd5032180} - C:\PROGRA~2\CRAWLE~1\Crawler.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll

BHO: : {ccb69577-088b-4004-9ed8-ff5bcc83a039} - C:\PROGRA~2\REBATE~1\RebateI.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

BHO: Inbox Toolbar: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - C:\PROGRA~2\INBOXT~1\Inbox.dll

BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll

TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - C:\Program Files (x86)\alot\bin\alot.dll

TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll

TB: &Crawler Toolbar: {c4d78c72-08db-4a3f-9175-b265157283f3} - C:\PROGRA~2\CRAWLE~1\Crawler.dll

TB: &Inbox Toolbar: {d7e97865-918f-41e4-9cd0-25ab1c574ce8} - C:\PROGRA~2\INBOXT~1\Inbox.dll

TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

uRun: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /c

uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [RebateInformer] C:\PROGRA~2\REBATE~1\REBATE~1.EXE /STARTUP

uRun: [EPSON NX430 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIHBA.EXE /FU "C:\Users\Ron\AppData\Local\Temp\E_S9BC3.tmp" /EF "HKCU"

mRun: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"

mRun: [uCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"

mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

mRun: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [CrawlerToolbar] "C:\Program Files (x86)\Crawler Toolbar\Crawler.exe" /STARTUP

mRun: [inboxToolbar] "C:\Program Files (x86)\Inbox Toolbar\Inbox.exe" /STARTUP

mRun: [PCPowerSpeed] "C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe" /startup

mRun: [siteRanker] "C:\Program Files (x86)\SiteRanker\SiteRankTray.exe"

StartupFolder: C:\Users\Ron\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

uPolicies-system: WallpaperStyle = 2

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

dPolicies-system: WallpaperStyle = 2

IE: Crawler Search - tbr:iemenu

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

Trusted Zone: internet

Trusted Zone: mcafee.com

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.1.1 71.242.0.12

TCP: Interfaces\{96988955-6BC0-4D6A-A90E-E326D6F8E11A} : DhcpNameServer = 192.168.1.1 71.242.0.12

TCP: Interfaces\{96988955-6BC0-4D6A-A90E-E326D6F8E11A}\C696E6B6379737 : DhcpNameServer = 71.242.0.12 71.252.0.12

TCP: Interfaces\{B3BE40CE-FA58-44A7-A05D-A6A57539F743} : DhcpNameServer = 192.168.1.1

Handler: crawler - {4545C96B-15D0-4E22-8DDE-6F2CAF531281} - C:\PROGRA~2\CRAWLE~1\Crawler.dll

Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~2\INBOXT~1\Inbox.dll

Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - C:\PROGRA~2\REBATE~1\RebateI.dll

Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO-X64: HP Print Enhancer - No File

BHO-X64: : {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\PROGRA~2\SITERA~1\SiteRank.dll

BHO-X64: ALOT Toolbar Helper: {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files (x86)\alot\bin\BHO\alotBHO.dll

BHO-X64: ALOT Toolbar Helper - No File

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: &Crawler Toolbar Helper: {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: AppGraffiti: {6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} - C:\PROGRA~2\APPGRA~1\APPGRA~1.DLL

BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Crawler Toolbar: {9234F5E0-56CC-4F0B-AAE4-0D4BD5032180} - C:\PROGRA~2\CRAWLE~1\Crawler.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll

BHO-X64: : {CCB69577-088B-4004-9ED8-FF5BCC83A039} - C:\PROGRA~2\REBATE~1\RebateI.dll

BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

BHO-X64: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~2\INBOXT~1\Inbox.dll

BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO-X64: Ask Toolbar BHO - No File

BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

BHO-X64: HP Smart BHO Class - No File

TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll

TB-X64: ALOT Toolbar: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files (x86)\alot\bin\alot.dll

TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB-X64: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll

TB-X64: &Crawler Toolbar: {C4D78C72-08DB-4A3F-9175-B265157283F3} - C:\PROGRA~2\CRAWLE~1\Crawler.dll

TB-X64: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~2\INBOXT~1\Inbox.dll

TB-X64: &Crawler Toolbar: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File

mRun-x64: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"

mRun-x64: [uCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"

mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

mRun-x64: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

mRun-x64: [(Default)]

mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [CrawlerToolbar] "C:\Program Files (x86)\Crawler Toolbar\Crawler.exe" /STARTUP

mRun-x64: [inboxToolbar] "C:\Program Files (x86)\Inbox Toolbar\Inbox.exe" /STARTUP

mRun-x64: [PCPowerSpeed] "C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe" /startup

mRun-x64: [siteRanker] "C:\Program Files (x86)\SiteRanker\SiteRankTray.exe"

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS [?]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120803.001\BHDrvx64.sys [2012-8-15 1161376]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120815.002\IDSviA64.sys [2012-8-16 509088]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS [?]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2012-8-16 168448]

R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2012-8-16 131072]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]

R2 HsfXAudioService;HsfXAudioService;C:\Windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]

R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2010-10-1 375208]

R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2008-8-11 15928]

R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\C:\Windows\system32\drivers\LMIRfsDriver.sys --> C:\Windows\system32\drivers\LMIRfsDriver.sys [?]

R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccsvchst.exe [2012-7-16 130008]

R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]

R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-17 227896]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-13 138912]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]

R3 rcmirror;rcmirror;C:\Windows\system32\DRIVERS\rcmirror.sys --> C:\Windows\system32\DRIVERS\rcmirror.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-6-5 136176]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-6-5 136176]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]

.

=============== Created Last 30 ================

.

2012-08-16 11:14:03 -------- d-----w- C:\Program Files\Common Files\EPSON

2012-08-16 11:14:00 -------- d-----w- C:\ProgramData\EPSON

2012-08-16 11:13:48 88064 ----a-w- C:\Windows\System32\E_IBCBHBA.DLL

2012-08-16 11:13:48 118784 ----a-w- C:\Windows\System32\E_ILMHBA.DLL

2012-08-16 10:36:45 145256 ----a-w- C:\Windows\System32\LnkProtect.dll

2012-08-16 10:36:11 -------- d-----w- C:\ProgramData\HitmanPro

2012-08-16 10:34:30 -------- d-----w- C:\ProgramData\Hitman Pro

2012-08-15 16:42:07 -------- d-----w- C:\Users\Ron\AppData\Roaming\SUPERAntiSpyware.com

2012-08-15 16:42:07 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com

2012-08-14 01:23:37 -------- d-----w- C:\Users\Ron\AppData\Local\CrashDumps

.

==================== Find3M ====================

.

2012-07-16 20:13:23 87488 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll

2012-07-16 20:13:22 34720 ----a-w- C:\Windows\System32\LMIport.dll

2012-07-16 20:13:21 80800 ----a-w- C:\Windows\System32\LMIinit.dll

2012-07-03 17:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-05-20 22:36:17 87456 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll.000.bak

.

============= FINISH: 7:44:50.67 ===============

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 12/8/2009 3:12:52 PM

System Uptime: 8/17/2012 7:31:47 AM (0 hours ago)

.

Motherboard: Wistron | | 3612

Processor: Intel® Celeron® CPU 900 @ 2.20GHz | CPU | 2194/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 286 GiB total, 249.896 GiB free.

D: is FIXED (NTFS) - 12 GiB total, 2 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: SASDIFSV

Device ID: ROOT\LEGACY_SASDIFSV\0000

Manufacturer:

Name: SASDIFSV

PNP Device ID: ROOT\LEGACY_SASDIFSV\0000

Service: SASDIFSV

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: SASKUTIL

Device ID: ROOT\LEGACY_SASKUTIL\0000

Manufacturer:

Name: SASKUTIL

PNP Device ID: ROOT\LEGACY_SASKUTIL\0000

Service: SASKUTIL

.

==== System Restore Points ===================

.

RP154: 4/24/2012 12:00:02 AM - Scheduled Checkpoint

RP155: 5/1/2012 12:00:03 AM - Scheduled Checkpoint

RP156: 5/8/2012 1:01:12 AM - Scheduled Checkpoint

RP157: 5/16/2012 12:00:03 AM - Scheduled Checkpoint

RP158: 5/16/2012 1:20:45 AM - HPSF Restore Point

RP159: 5/25/2012 1:22:01 PM - Scheduled Checkpoint

RP160: 6/15/2012 9:28:40 PM - Scheduled Checkpoint

RP161: 7/24/2012 3:07:27 PM - Scheduled Checkpoint

RP162: 8/16/2012 5:47:30 AM - HPSF Restore Point

.

==== Installed Programs ======================

.

Acrobat.com

Adobe AIR

Adobe Reader 9.5.1

ALOT Toolbar

AppGraffiti

Ask Toolbar

Ask Toolbar Updater

Atheros Driver Installation Program

Canon Setup Utility 2.0

Canon Utilities Easy-PhotoPrint EX

Canon Utilities My Printer

Choice Guard

Compatibility Pack for the 2007 Office system

Crawler Toolbar

CyberLink DVD Suite

CyberLink YouCam

Driver Robot 1.0.9.13

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.1.2.0

HP Advisor

HP Customer Experience Enhancements

HP DVD Play 3.7

HP Games

HP Quick Launch Buttons

HP RC Mirror Driver

HP Setup

HP Support Assistant

HP Update

HP User Guides 0156

HP Wireless Assistant

Inbox Toolbar

Java Auto Updater

Java™ 6 Update 20

Java™ 6 Update 31

Junk Mail filter update

LabelPrint

LightScribe System Software

LogMeIn

Malwarebytes Anti-Malware version 1.62.0.1300

McAfee Virtual Technician

Microsoft Live Search Toolbar

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Works

MSVCRT

muvee Reveal

Norton Security Suite

OpenOffice.org 3.2

PC Power Speed 1.0.0.27

Power2Go

PowerDirector

PowerRecover

QLBCASL

Realtek 8136 8168 8169 Ethernet Driver

Realtek USB 2.0 Card Reader

RebateInformer

SiteRanker

SmartWebPrinting

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Yahoo! Detect

.

==== Event Viewer Messages From Past Week ========

.

8/17/2012 7:32:28 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL

8/15/2012 11:28:10 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.

8/15/2012 11:27:40 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

8/15/2012 11:27:40 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

8/15/2012 11:22:12 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

8/15/2012 11:17:37 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 21

8/15/2012 11:17:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

8/15/2012 11:17:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

8/15/2012 11:17:31 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

8/15/2012 11:17:23 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

8/15/2012 11:17:20 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6

.

==== End Of File ===========================

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Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

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Here is the log you requested from RogueKiller.

I appreciate your help!

RogueKiller V7.6.6 [08/10/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User: Ron [Admin rights]

Mode: Scan -- Date: 08/17/2012 09:06:24

¤¤¤ Bad processes: 0 ¤¤¤

¤¤¤ Registry Entries: 4 ¤¤¤

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [NOT LOADED] ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK3263GSX ATA Device +++++

--- User ---

[MBR] e43f5ce005e8915020c7e23b8a8aadfd

[bSP] ce58651762c921c45f80955eb1e9033b : Windows Vista/7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 292890 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 600248320 | Size: 12154 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: Generic USB SD Reader USB Device +++++

--- User ---

[MBR] 932cfd5de318911ce4f8125179b313d7

[bSP] df4f83c1f72e36823a12b0dfc7617313 : MBR Code unknown

Partition table:

0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 237 | Size: 480 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[1].txt >>

RKreport[1].txt

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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