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Trojan.Zeroaccess!inf4...HELP


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Hello,

I downloaded and ran your anti-malware software and I still have issues. This was the next step in the process. Here are my 2 logs that were requested:

DDS.Txt:

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by Jay at 21:59:00 on 2012-08-14

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3996.1968 [GMT -7:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\system32\conhost.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files (x86)\Bluetooth Suite\adminservice.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

c:\Program Files\Intel\iCLS Client\HeciServer.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe

C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccSvcHst.exe

c:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\Sony\VAIO Control Center\VESMgr.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe

C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccSvcHst.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskhost.exe

C:\Windows\SysWOW64\DllHost.exe

C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe

C:\Windows\SysWOW64\DllHost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe

C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe

C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe

C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton Utilities 14\nu.exe

C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Sony\VAIO Smart Network\VSNService.exe

C:\Program Files\Sony\VAIO Smart Network\VSNClient.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Sony\Keyboard Shortcuts\KeyboardShortcuts.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Users\Jay\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe

C:\Users\Jay\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Sony\VAIO Care\VCPerfService.exe

C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Sony\VAIO Care\listener.exe

C:\Windows\system32\sppsvc.exe

C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Sony\VAIO Care\VCSystemTray.exe

C:\Program Files\Sony\VAIO Care\VCService.exe

C:\Program Files\Sony\VAIO Care\VCAgent.exe

C:\Windows\System32\vds.exe

C:\Program Files\Sony\VAIO Update Common\VUAgent.exe

C:\Program Files\Sony\VAIO Care\VCAdmin.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Program Files\Sony\VAIO Improvement\vim.exe

C:\Program Files\Sony\VAIO Improvement\vim.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = https://xchange1.xradia.com/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2fxchange1.xradia.com%2fowa%2f

uDefault_Page_URL = hxxp://sony.msn.com

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\IPS\IPSBHO.DLL

BHO: CIESpeechBHO Class: {8d10f6c4-0e01-4bd4-8601-11ac1fdf8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll

uRun: [NortonUtilities] C:\Program Files (x86)\Norton Utilities 14\RMTray.exe /H

uRun: [Google Update] "C:\Users\Jay\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [uSB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"

mRun: [<NO NAME>]

mRun: [iSBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"

mRun: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab

DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab

TCP: DhcpNameServer = 10.0.0.1

TCP: Interfaces\{1831D3AB-0698-4713-9807-8A04A58BF0F5} : DhcpNameServer = 10.0.0.1

TCP: Interfaces\{1831D3AB-0698-4713-9807-8A04A58BF0F5}\852514449414 : DhcpNameServer = 206.13.28.12 206.13.21.12 172.22.0.2

TCP: Interfaces\{2A0F0A2C-99E3-4B6D-BC0A-1889E9C863BD} : DhcpNameServer = 172.22.0.2

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll

BHO-X64: IESpeakDoc - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\coIEPlg.dll

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [uSB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"

mRun-x64: [(Default)]

mRun-x64: [iSBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"

mRun-x64: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Jay\AppData\Roaming\Mozilla\Firefox\Profiles\wz406b4u.default\

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll

FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\new_plugin\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Sony\Media Go\npmediago.dll

FF - plugin: C:\Program Files (x86)\Sony\PLAYSTATION Network Downloader\nppsndl.dll

FF - plugin: C:\Program Files (x86)\Sony\ReaderDesktop\npreaderdetectmoz.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Jay\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_270.dll

.

============= SERVICES / DRIVERS ===============

.

R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\system32\drivers\iusb3hcs.sys --> C:\Windows\system32\drivers\iusb3hcs.sys [?]

R0 SMR300;Symantec SMR Utility Service 3.0.0;C:\Windows\system32\drivers\SMR300.SYS --> C:\Windows\system32\drivers\SMR300.SYS [?]

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS [?]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20120811.003\BHDrvx64.sys [2012-8-10 1385120]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20120814.005\IDSviA64.sys [2012-8-14 509088]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS [?]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-2-23 106144]

R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-7-13 249648]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-27 13592]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-27 2429544]

R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-2 628448]

R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-4-27 128280]

R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-4-27 161560]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-8-14 655944]

R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccsvchst.exe [2012-7-6 130008]

R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe [2011-12-5 51200]

R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2012-2-21 473960]

R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2011-11-30 260768]

R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2012-4-27 105024]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-27 363800]

R2 VSNService;VSNService;C:\Program Files\Sony\VAIO Smart Network\VSNService.exe [2012-4-27 978056]

R2 ZAtheros Bt&Wlan Coex Agent;ZAtheros Bt&Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2012-2-23 158880]

R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys --> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]

R3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\system32\DRIVERS\btath_flt.sys --> C:\Windows\system32\DRIVERS\btath_flt.sys [?]

R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\system32\drivers\btath_a2dp.sys --> C:\Windows\system32\drivers\btath_a2dp.sys [?]

R3 btath_avdt;Atheros Bluetooth AVDT Service;C:\Windows\system32\drivers\btath_avdt.sys --> C:\Windows\system32\drivers\btath_avdt.sys [?]

R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\system32\drivers\btath_bus.sys --> C:\Windows\system32\drivers\btath_bus.sys [?]

R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\system32\drivers\btath_hcrp.sys --> C:\Windows\system32\drivers\btath_hcrp.sys [?]

R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\system32\DRIVERS\btath_lwflt.sys --> C:\Windows\system32\DRIVERS\btath_lwflt.sys [?]

R3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\system32\drivers\btath_rcp.sys --> C:\Windows\system32\drivers\btath_rcp.sys [?]

R3 BTATH_VDP;Bluetooth VDP Driver;C:\Windows\system32\drivers\btath_vdp.sys --> C:\Windows\system32\drivers\btath_vdp.sys [?]

R3 BtFilter;BtFilter;C:\Windows\system32\DRIVERS\btfilter.sys --> C:\Windows\system32\DRIVERS\btfilter.sys [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]

R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\system32\drivers\iusb3hub.sys --> C:\Windows\system32\drivers\iusb3hub.sys [?]

R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\system32\drivers\iusb3xhc.sys --> C:\Windows\system32\drivers\iusb3xhc.sys [?]

R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]

R3 MEIx64;Intel® Management Engine Interface ;C:\Windows\system32\drivers\HECIx64.sys --> C:\Windows\system32\drivers\HECIx64.sys [?]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\drivers\SFEP.sys --> C:\Windows\system32\drivers\SFEP.sys [?]

R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2012-1-20 54432]

R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update Common\VUAgent.exe [2012-1-13 1256040]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-3 160944]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-27 250056]

S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\system32\Drivers\AthDfu.sys --> C:\Windows\system32\Drivers\AthDfu.sys [?]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-9-15 195320]

S3 cphs;Intel® Content Protection HECI Service;C:\Windows\SysWOW64\IntelCpHeciSvc.exe [2012-3-14 274200]

S3 DCDhcpService;DCDhcpService;C:\Program Files\Sony\VAIO Smart Network\WFDA\DCDhcpService.exe [2012-4-27 112256]

S3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\system32\DRIVERS\e1y60x64.sys --> C:\Windows\system32\DRIVERS\e1y60x64.sys [?]

S3 lehidmini;Bluetooth Low Energy Hid Device;C:\Windows\system32\drivers\leath_hid.sys --> C:\Windows\system32\drivers\leath_hid.sys [?]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-7-22 113120]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 SmbDrv;SmbDrv;C:\Windows\system32\drivers\Smb_driver.sys --> C:\Windows\system32\drivers\Smb_driver.sys [?]

S3 SOHCImp;VAIO Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2012-1-6 138392]

S3 SOHDs;VAIO Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2012-1-6 74904]

S3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-12-1 289952]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]

S3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2012-4-27 535688]

S3 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2011-12-29 960160]

S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2011-12-21 550128]

S3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2011-12-21 382720]

S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2011-8-26 101600]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-08-15 05:11:27 -------- d-----w- C:\FRST

2012-08-15 04:47:16 -------- d-----w- C:\Users\Jay\AppData\Roaming\Malwarebytes

2012-08-15 04:47:05 -------- d-----w- C:\ProgramData\Malwarebytes

2012-08-15 04:47:04 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-08-15 04:47:04 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-08-15 03:45:25 -------- d-----w- C:\Users\Jay\AppData\Roaming\Tific

2012-08-15 03:45:17 -------- d-----w- C:\Users\Jay\AppData\Local\Symantec

2012-08-15 03:43:02 96376 ----a-w- C:\Windows\System32\drivers\SMR300.SYS

2012-08-15 03:42:59 -------- d-----w- C:\Users\Jay\AppData\Local\NPE

2012-08-02 17:57:13 -------- d-----w- C:\Users\Jay\AppData\Roaming\EDrawings

2012-08-02 17:57:13 -------- d-----w- C:\Users\Jay\AppData\Roaming\DassaultSystemes

2012-08-02 17:57:13 -------- d-----w- C:\Users\Jay\AppData\Local\DassaultSystemes

2012-08-02 17:57:13 -------- d-----w- C:\ProgramData\DassaultSystemes

2012-08-02 17:55:22 -------- d-----w- C:\Users\Jay\AppData\Roaming\MechWorks

2012-08-02 17:55:03 -------- d-----w- C:\Program Files (x86)\Common Files\SolidWorks Shared

2012-08-02 17:54:11 -------- d-----w- C:\Program Files (x86)\Common Files\eDrawings2010

2012-08-02 17:53:09 -------- d-----w- C:\Program Files (x86)\MechWorks

2012-08-02 17:19:15 9827016 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2012-08-02 16:18:19 -------- d-----w- C:\Users\Jay\AppData\Local\CrashDumps

2012-07-31 21:54:41 -------- d-----w- C:\Users\Jay\AppData\Local\ElevatedDiagnostics

2012-07-30 19:57:38 -------- d-----w- C:\Users\Jay\AppData\Local\Adobe

2012-07-30 18:58:32 -------- d-----w- C:\Windows\SysWow64\resources

2012-07-30 18:58:31 -------- d-----w- C:\Program Files (x86)\DBWorks

2012-07-30 18:58:31 -------- d-----w- C:\Program Files (x86)\Common Files\Mechworks

2012-07-30 18:43:11 -------- d-----w- C:\Users\Jay\AppData\Local\SAS

2012-07-30 18:40:48 -------- d-----w- C:\Program Files (x86)\SAS

2012-07-30 18:38:41 -------- d-----w- C:\Program Files\SAS

2012-07-26 19:52:53 -------- d-----w- C:\Program Files\Microsoft IntelliPoint

2012-07-26 18:55:37 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll

2012-07-26 18:55:37 366592 ----a-w- C:\Windows\System32\qdvd.dll

2012-07-22 19:24:40 -------- d-----w- C:\Users\Jay\AppData\Local\Macromedia

2012-07-22 19:14:06 -------- d-----w- C:\Users\Jay\AppData\Local\Mozilla

2012-07-21 10:07:05 3148800 ----a-w- C:\Windows\System32\win32k.sys

.

==================== Find3M ====================

.

2012-08-02 17:19:24 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-08-02 17:19:24 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-06-30 06:11:19 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS

2012-06-25 23:04:24 1394248 ----a-w- C:\Windows\SysWow64\msxml4.dll

2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll

2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll

2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll

2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll

2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll

2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll

2012-06-02 22:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2012-06-02 22:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe

2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll

2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys

2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll

2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll

2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

2012-05-22 19:03:37 15360 ----a-w- C:\Windows\System32\KOAZ8JAL.DLL

.

============= FINISH: 22:00:02.43 ===============

Attach.txt:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 6/29/2012 12:08:18 AM

System Uptime: 8/14/2012 9:53:14 PM (1 hours ago)

.

Motherboard: Sony Corporation | | VAIO

Processor: Intel® Core i3-2370M CPU @ 2.40GHz | N/A | 1488/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 577 GiB total, 489.738 GiB free.

E: is CDROM (UDF)

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP16: 8/14/2012 5:57:01 PM - Windows Update

.

==== Installed Programs ======================

.

.

ACID Music Studio 8.0

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X MUI

Application Manager for VAIO

ArcSoft Magic-i Visual Effects 2

ArcSoft WebCam Companion 4

Bing Bar

CyberLink PowerDVD

D3DX10

DBWorks

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

DVD Architect Studio 5.0

Evernote v. 4.5.2

FDUx86

Google Chrome

Intel® Control Center

Intel® Management Engine Components

Intel® OpenCL CPU Runtime

Intel® Processor Graphics

Intel® Rapid Storage Technology

Intel® USB 3.0 eXtensible Host Controller Driver

Java Auto Updater

Java 7 Update 1

JMP 10

JMP Profiler Core

JMP Profiler GUI

Junk Mail filter update

Keyboard_Shortcuts

KUx86

Malwarebytes Anti-Malware version 1.62.0.1300

Media Go

Mesh Runtime

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server Compact 3.5 SP2 ENU

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Mozilla Firefox 14.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT Redists

MSVCRT_amd64

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB973685)

Norton 360

Norton Utilities

Oasis2Service

PlayMemories Home

PlayStation®Network Downloader

PlayStation®Store

Qualcomm Atheros Direct Connect

Qualcomm Atheros WiFi Driver Installation

Reader for PC

Realtek High Definition Audio Driver

Realtek PCIE Card Reader

Remote Keyboard

Remote Play with PlayStation®3

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition

Skype™ 5.10

SolidWorks eDrawings 2010

Sound Forge Audio Studio 10.0

SSLx86

TrackID with BRAVIA

TriDef 3D (Sony) 2.0.5

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

V3DPx86

VAIO - Remote Keyboard

VAIO - Remote Keyboard with PlayStation®3

VAIO - Remote Play with PlayStation®3

VAIO - TrackID™ with BRAVIA

VAIO 3D Portal

VAIO Control Center

VAIO CPU Fan Diagnostic

VAIO Data Restore Tool

VAIO Easy Connect

VAIO Gate

VAIO Gate Default

VAIO Gesture Control

VAIO Help and Support

VAIO Improvement

VAIO Manual

VAIO Messenger

VAIO OOBE

VAIO Sample Contents

VAIO Satisfaction Survey.

VAIO Smart Network

VAIO Transfer Support

VAIO Update

VCCx86

Vegas Movie Studio HD Platinum 11.0

VHD

VIx86

VMLx86

VSNx86

VSSTx86

VU5x86

VWSTx86

WebClient

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

8/8/2012 1:09:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the N360 service.

8/24/2012 1:06:41 PM, Error: Microsoft-Windows-Time-Service [34] - The time service has detected that the system time needs to be changed by -1209597 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.21.20:123) is working properly.

8/14/2012 9:54:36 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

8/14/2012 9:54:36 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

8/14/2012 9:53:41 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

8/14/2012 9:53:40 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

8/14/2012 9:53:38 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

8/14/2012 9:19:37 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

8/14/2012 9:01:19 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

8/11/2012 4:41:54 PM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

.

==== End Of File ===========================

Please help!

Thanks!

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  • Staff

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the contents of C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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