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the source of the virus


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Good day, dear Forumeers!

I have a question for you and would be very happy if you could help me.

Some days ago my computer was infected by a virus (Trojan.Agent.BVXGen).

I want to know when exactly I got this virus.

Here is a log from Malwarebytes Anti-Malware in the day of infection.

2012/08/08 12:14:25 +0100 DETECTION C:\Users\Name\AppData\Local\Temp\derm32.exe Trojan.Agent.BVXGen QUARANTINE

2012/08/08 13:55:15 +0100 DETECTION C:\Users\Name\AppData\Local\{aefc5b23-1b2a-033c-53ce-3c477fc66145}\n Trojan.Agent.BVXGen QUARANTINE

2012/08/08 13:55:15 +0100 DETECTION C:\Users\Name\AppData\Local\{aefc5b23-1b2a-033c-53ce-3c477fc66145}\n Trojan.Agent.BVXGen DENY

and so on... and so on,... the last text continues through the day in vairous timepoints.

My question is following:

I received a .PNG file (image) at my MSN, and the creation of this file on my computer is 13:55:28..... Which makes me to be suspicious whether it is the source of the vius? Since the difference between this time and the time of second virus notification is only a few seconds.....

On the other hand, the first time this virus is visible in my program is much earlier (12:14:25), before I received the file..... The only thing that is strange that the first time the location is (C:\Users\Name\AppData\Local\Temp\derm32.exe)... but the other times the location is (C:\Users\Name\AppData\Local\{aefc5b23-1b2a-033c-53ce-3c477fc66145}\n)..... And the first time of this new location is very close to the time I received a PNG-file....

So my question is... Could the source of the virus be the PNG-file? Since the file creation time (acceptance) is very close to the time of the second virus notification........ Or was I infected much earlier, and the time of the second virus-notification is only a coincidence? In this case, why is the location of virus different this time?

Thank you very much for your answers.

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Hello and welcome to MBAM forum, fyfan: :)

I'm not a malware expert, just a home user, so I can't really answer your specific question.

I'm not sure the experts will be able to say for sure, either, especially without the complete MBAM logs.

In any event, you might want to have a qualified malware helper take a look at your system, to make sure that all infection traces are gone.

(Some of today's serious infections are very difficult to fully detect and clean, and they can serious damage one's system & its security.)

We cannot review scan logs or work on such issues here in the General forum.

So please read below for assistance with cleaning your system.

IMPORTANT: Please do NOT use any temporary file cleaners unless instructed to do so - they can cause data loss, making recovery difficult.

IF YOU WOULD LIKE EXPERT HELP WITH MALWARE REMOVAL, PLEASE CHOOSE ONE OF THE FOLLOWING 3 OPTIONS:

OPTION 1: Free, one-on-one, expert assistance in the Malware Removal Forum.

OPTION 2: For licensed users of MBAM PRO, there is free, one-on-one, expert assistance from the MBAM support helpdesk.

OPTION 3: Fee-based, one-on-one, expert assistance from Premium Support.

OPTION 1:

  • When starting your new post, please note the following:
  • Please do NOT post in a topic started by someone else, even if their problem sounds similar.
  • Please COPY/PASTE the requested logs directly into your post, rather than attaching them.
  • Under options, please be sure to select "track this topic" and "immediate email notification", so you'll know when a helper responds.
  • Please be patient - it may be 48 hours or more before a helper can assist you, especially when the forum is very busy.
  • Please do NOT "bump" your topic or reply back to it for at least 48 hours.
  • Doing so may cause your topic to be overlooked, as it will appear that you are already being helped.

OPTION 2:

If you are a paid user of MBAM PRO and would like support via the helpdesk, please contact them here.

OPTION 3:

If you prefer the Malwarebytes Premium Services (comprehensive solutions to all your computer support needs – from installation and set-up to troubleshooting and tune-ups), please go to the Premium Support site here.

Please be patient – someone will assist you as soon as possible.

Thank you very much,

daledoc1

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