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Something keeps creeping into my system that corrupts the use of Internet Explorer 8. Clicking on e-mail Web links open in IE, but the "InPrivate" moniker shows up in the address bar. All links or windows on the opened Web page are then inaccessible. I ran complete Malware Bytes and Microsoft Security Essentials scans yesterday and got rid of a bunch of identified "problems" and the PC has been working much better ... up until a little while ago. I am hoping to avoid the lengthy process of full scans again and would like to know how to avoid the issue in the first place. Thanks ... and ... HELP!

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Hello and welcome, hvoight: :)

Sorry to hear you are infected.

Cleaning malware these days can be a very time-consuming and challenging ordeal, given today's infections.

It often requires multiple, powerful tools and the help of experts.

(Once you are cleaned, there is some helpful info about safe computing at this sticky topic >>HERE<<.)

We cannot work on malware removal in this sub-section of the forum, so please read below for assistance with checking and cleaning your system.

IMPORTANT: Please do NOT use any temporary file cleaners unless instructed to do so - they can cause data loss, making recovery difficult.

IF YOU WOULD LIKE EXPERT HELP WITH MALWARE REMOVAL, PLEASE CHOOSE ONE OF THE FOLLOWING 3 OPTIONS:

OPTION 1: Free, one-on-one, expert assistance in the Malware Removal Forum.

OPTION 2: For licensed users of MBAM PRO, there is free, one-on-one, expert assistance from the MBAM support helpdesk.

OPTION 3: Fee-based, one-on-one, expert assistance from Premium Support.

OPTION 1:

  • When starting your new post, please note the following:
  • Please do NOT post in a topic started by someone else, even if their problem sounds similar.
  • Please COPY/PASTE the requested logs directly into your post, rather than attaching them.
  • Under options, please be sure to select "track this topic" and "immediate email notification", so you'll know when a helper responds.
  • Please be patient - it may be 48 hours or more before a helper can assist you, especially when the forum is very busy.
  • Please do NOT "bump" your topic or reply back to it for at least 48 hours.
  • Doing so may cause your topic to be overlooked, as it will appear that you are already being helped.

OPTION 2:

If you are a paid user of MBAM PRO and would like support via the helpdesk, please contact them here.

OPTION 3:

If you prefer the Malwarebytes Premium Services (comprehensive solutions to all your computer support needs – from installation and set-up to troubleshooting and tune-ups), please go to the Premium Support site here.

Please be patient – someone will assist you as soon as possible.

Thank you very much,

daledoc1

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