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after effects of live security premium virus


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Hi Guys, new to the forums, thanks for having me! Okay the problem starter with that Live Security Premium malware, using a combination of your software and RKill i managed to minimize the effect whilst removing some of the infection, my issue is now coming of the source of c:\\windows\installer\{90c043f6-9b5c-56b2-3ee5-94ad46db849}\n from reading im almost certain this is the source of a rootkit, which would be supported as upon logon, your software blocks a rootkit, its giving me an issue as an virus scanner i use freezes as it reaches this file. I had numerous infections found when it freezes so im worried that it may be more than one issue. I would prefer to clean the infection with minimal loss as there are unbacked up photo etc on the machine as it is primarily my mother using the machine. I appreciate that their is a timezone difference with me coming from the uk so i shall be patient. I run Windows XP SP3, not sure if its 32 or 64 bit though. Thank you for your time and any help would be much appreciated! Thank you!

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Hello Esure99 and welcome to MalwareBytes forums.

Let me suggest, if you're an MBAM customer, you contact the help desk at support@malwarebytes.org

If you are a technician, corporate, business, educational, government or non-profit-organization, or MBAM-reseller, or MBAM-affiliate, then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Otherwise, Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Follow this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Please post there the contents of MBAM scan log & the DDS logs

Don't post your logs here.

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