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Live security platinum dont allow to run .exe files!


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Hi,

I am kind of desperate!

I am infected with this virus and tried to fix it by running a malware software which i downloaded to a uSB stick in a secondary computer and run the scan in the infected pc. But even fom the USB drive the live security thing wont allow me to open the file saying that it is also infected: "application cannot be executed"! What else can I do??

Thank you for the help!

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Hello Paulasbrito and welcome to MalwareBytes.

We cannot assist you in this sub-forum on removal of malware.

Let me suggest, if you're an MBAM customer, you contact the help desk at support@malwarebytes.org

If you are a technician, corporate, business, educational, government or non-profit-organization, or MBAM-reseller, or MBAM-affiliate, then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Otherwise, Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Follow this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Please post there the contents of MBAM scan log & the DDS logs

Don't post your logs here.

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