res://ieframe.dll/acr_error.htm

[funnybone]

dear Ladies and Gentlemen,

I have on my notebook MS Vista business IE 9 and Firefox 13:

Before we beginn I would you know:

Please give some short answers,

first i'll got the overview:

i have (perhaps after OS-update?)

following error:

ieframe.dll.acr_error Internet Explorer

I get often/always on IE 9

res://ieframe.dll/acr_error.htm#,URL

before:

http://about:Tabs

http://google.de

after, 5 minutes later

res://ieframe.dll/acr_error.htm#about:Tabs,http://about:Tabs

res://ieframe.dll/acr_error.htm#google.de,http://google.de

this sites have now the title

"Failed to restore sites"

and the message on the IE

"Internet Explorer has stopped working - close program"

appears

Alwil (Avast) Antivir found nothing

If you want I can log the HijackThis file (nothing found)

MBAW crashes in normal mode

MBAW, quickscan in safe mode

hat found only this

Infizierte Dateien: 1

C:\Windows\Temp\TMP00000004DD0CB990557B4247 (Trojan.Dropper) -> Erfolgreich gelöscht und in Quarantäne gestellt.

english:

infected files: 1

C:\Windows\Temp\TMP00000004DD0CB990557B4247 (Trojan.Dropper) -> Successfully removed and placed in quarantine.

This notebook has no others problems.

My other PC doesn't have any problem.

My ideas now:

have I to run dds? see FAQ

have I to run chameleon? see FAQ

have I to run otl?

and, If you can ...

have I to change my passwords?

can I use the files (jpgs, docs, xls, no OS-files) of the infected PC?

perhaps i have to format the drive and setup a new OS?

thanks very much,

please, first I will get an overview.

funnybone

[fivealive]

-----------------------------------------------------------------

Sorry to hear you might be infected.

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Thank you very much,

fivealive

[Firefox]

and, If you can ...

have I to change my passwords?

can I use the files (jpgs, docs, xls, no OS-files) of the infected PC?

perhaps i have to format the drive and setup a new OS?

Hello and

Please follow the instructions above you have your computer checked out for infections.

As for your questions, If you are going to change password, make sure you use a computer other than the one that has the infection, use a known clean and virus free computer to change those passwords.

As for using the files, it should be OK but its probably best to wait till the computer is clean. You defenitely do not want to use or run any executable files such as .exe .com .bat or the like.

Although it is quite possible that the computer can be saved and cleaned up, depending on what infections are found, sometimes the best course of action is to backup and data / documents / photos and then start over.

[Maurice Naggar]

@funnybone

Please stick with your topic in Malware-Removal-Help http://forums.malwar...howtopic=113588

Wait for an authorized helper to make the first reply to you there.