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infected with 2 trojan viruses


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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

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Hi MrCharlie. Thanks so much for helping me. Below are the results of the scan. I also wanted to note that everytime I turn my computer on I have to restore it to a date last month.

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1

Run by Tara! at 8:27:41 on 2012-08-03

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3034.1733 [GMT -5:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ===============

.

C:\windows\system32\wininit.exe

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\System32\spoolsv.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\windows\system32\taskhost.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\PCPitstop\Info Center\InfoCenter.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\windows\system32\conhost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\windows\system32\SearchIndexer.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\windows\servicing\TrustedInstaller.exe

C:\windows\system32\svchost.exe -k WindowsMobile

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\SeaPort.exe

C:\windows\system32\wuauclt.exe

C:\windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe

C:\windows\system32\taskhost.exe

C:\windows\system32\taskeng.exe

C:\windows\system32\msiexec.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\SearchFilterHost.exe

C:\windows\system32\DllHost.exe

C:\windows\system32\DllHost.exe

C:\windows\SysWOW64\cmd.exe

C:\windows\system32\conhost.exe

C:\windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer, optimized for Bing and MSN

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: H - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: &Crawler Toolbar Helper: {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: GamesBarBHO Class: {cb0d163c-e9f4-4236-9496-0597e24b23a5} - C:\Program Files (x86)\GamesBar\2.0.1.81\oberontb.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

TB: GamesBar: {6f282b65-56bf-4bd1-a8b2-a4449a05863d} - C:\Program Files (x86)\GamesBar\2.0.1.81\oberontb.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll"

TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

uRun: [Google Update] "C:\Users\Tara!\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min

mRun: [info Center] C:\Program Files (x86)\PCPitstop\Info Center\InfoCenter.exe

mRun: [PC Pitstop PC Matic Reminder] C:\Program Files (x86)\PCPitstop\PC Matic\Reminder-PCMatic.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\Tara!\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Crawler Search - tbr:iemenu

IE: {1A93C934-025B-4c3a-B38E-9654A7003239} - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - C:\Program Files (x86)\GamesBar\2.0.1.81\oberontb.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\windows\WindowsMobile\INetRepl.dll

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\windows\WindowsMobile\INetRepl.dll

LSP: C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll

LSP: mswsock.dll

DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab

DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB

DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15116/CTPID.cab

TCP: DhcpNameServer = 24.217.0.5 24.217.201.67 24.247.15.53

TCP: Interfaces\{15D9DF81-5BC5-4DC0-9CD1-F4191CDD0A69} : DhcpNameServer = 24.217.0.5 24.217.201.67 24.247.15.53

TCP: Interfaces\{15D9DF81-5BC5-4DC0-9CD1-F4191CDD0A69}\2375942554839343 : DhcpNameServer = 192.168.1.254

TCP: Interfaces\{15D9DF81-5BC5-4DC0-9CD1-F4191CDD0A69}\844534025465F402358696664702437402937383344383 : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{15D9DF81-5BC5-4DC0-9CD1-F4191CDD0A69}\C696664766F627C6966656 : DhcpNameServer = 192.168.1.15

TCP: Interfaces\{55B8ED05-03F3-4705-85B7-22D57273CDAD} : DhcpNameServer = 24.217.0.5 24.217.201.67 24.247.15.53

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: &Crawler Toolbar Helper: {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: GamesBarBHO Class: {CB0D163C-E9F4-4236-9496-0597E24B23A5} - C:\Program Files (x86)\GamesBar\2.0.1.81\oberontb.dll

BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

TB-X64: &Crawler Toolbar: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll

TB-X64: GamesBar: {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - C:\Program Files (x86)\GamesBar\2.0.1.81\oberontb.dll

TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll"

TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun-x64: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

mRun-x64: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min

mRun-x64: [info Center] C:\Program Files (x86)\PCPitstop\Info Center\InfoCenter.exe

mRun-x64: [PC Pitstop PC Matic Reminder] C:\Program Files (x86)\PCPitstop\PC Matic\Reminder-PCMatic.exe

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe

mRunOnce-x64: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Tara!\AppData\Roaming\Mozilla\Firefox\Profiles\wic1tdtu.default\

FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\1.0.0.7\npapicomadapter.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\5\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Tara!\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll

FF - plugin: C:\Users\Tara!\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Users\Tara!\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Users\Tara!\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

FF - plugin: C:\Users\Tara!\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll

FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\windows\SysWOW64\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]

R1 avkmgr;avkmgr;C:\windows\system32\DRIVERS\avkmgr.sys --> C:\windows\system32\DRIVERS\avkmgr.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]

R2 avgntflt;avgntflt;C:\windows\system32\DRIVERS\avgntflt.sys --> C:\windows\system32\DRIVERS\avgntflt.sys [?]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\SeaPort.EXE [2012-2-20 240408]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\system32\DRIVERS\CtClsFlt.sys --> C:\windows\system32\DRIVERS\CtClsFlt.sys [?]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]

R3 Sftfs;Sftfs;C:\windows\system32\DRIVERS\Sftfslh.sys --> C:\windows\system32\DRIVERS\Sftfslh.sys [?]

R3 Sftplay;Sftplay;C:\windows\system32\DRIVERS\Sftplaylh.sys --> C:\windows\system32\DRIVERS\Sftplaylh.sys [?]

R3 Sftredir;Sftredir;C:\windows\system32\DRIVERS\Sftredirlh.sys --> C:\windows\system32\DRIVERS\Sftredirlh.sys [?]

R3 Sftvol;Sftvol;C:\windows\system32\DRIVERS\Sftvollh.sys --> C:\windows\system32\DRIVERS\Sftvollh.sys [?]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]

S2 AntiVirMailService;Avira Mail Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc.exe [2012-5-12 375760]

S2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2012-5-12 86224]

S2 AntiVirService;Avira Realtime Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2012-5-12 110032]

S2 AntiVirWebService;Avira Web Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avwebgrd.exe [2012-5-12 465360]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BBSvc.EXE [2012-2-20 193816]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 IBUpdaterService;Updater Service;"C:\ProgramData\IBUpdaterService\ibsvc.exe" /SERVICE --> C:\ProgramData\IBUpdaterService\ibsvc.exe [?]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-6-7 160944]

S3 androidusb;ADB Interface Driver;C:\windows\system32\Drivers\androidusb.sys --> C:\windows\system32\Drivers\androidusb.sys [?]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 PCPitstop Scheduling;PCPitstop Scheduling;C:\Program Files (x86)\PCPitstop\PCPitstopScheduleService.exe [2012-5-23 91848]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\windows\system32\DRIVERS\yk62x64.sys --> C:\windows\system32\DRIVERS\yk62x64.sys [?]

S4 0141851306106831mcinstcleanup;McAfee Application Installer Cleanup (0141851306106831);C:\windows\TEMP\014185~1.EXE C:\PROGRA~2\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> C:\windows\TEMP\014185~1.EXE C:\PROGRA~2\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]

S4 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

S4 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S4 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-12-17 13336]

S4 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-12-17 705856]

.

=============== Created Last 30 ================

.

2012-08-03 12:33:42 24904 ----a-w- C:\windows\System32\drivers\mbam.sys

2012-07-19 01:12:42 2622464 ----a-w- C:\windows\System32\wucltux.dll

2012-07-19 01:12:00 36864 ----a-w- C:\windows\System32\wuapp.exe

2012-07-19 01:12:00 186752 ----a-w- C:\windows\System32\wuwebv.dll

2012-07-17 22:00:00 -------- d-----w- C:\Users\Tara!\AppData\Roaming\F-Secure

2012-07-17 21:17:37 -------- d-----w- C:\Program Files (x86)\Charter Security Suite

2012-07-17 21:16:34 -------- d-----w- C:\ProgramData\fssg

2012-07-17 21:15:44 -------- d-----w- C:\ProgramData\f-secure

.

==================== Find3M ====================

.

2012-06-06 06:02:54 1133568 ----a-w- C:\windows\System32\cdosys.dll

2012-06-06 05:03:06 805376 ----a-w- C:\windows\SysWow64\cdosys.dll

2012-05-18 02:06:48 2311680 ----a-w- C:\windows\System32\jscript9.dll

2012-05-18 01:59:14 1392128 ----a-w- C:\windows\System32\wininet.dll

2012-05-18 01:58:39 1494528 ----a-w- C:\windows\System32\inetcpl.cpl

2012-05-18 01:58:15 237056 ----a-w- C:\windows\System32\url(12).dll

2012-05-18 01:55:22 173056 ----a-w- C:\windows\System32\ieUnatt.exe

2012-05-18 01:55:22 173056 ----a-w- C:\windows\System32\ieUnatt(11).exe

2012-05-18 01:51:30 2382848 ----a-w- C:\windows\System32\mshtml.tlb

2012-05-17 22:48:40 9737728 ----a-w- C:\windows\SysWow64\ieframe(14).dll

2012-05-17 22:45:37 1800192 ----a-w- C:\windows\SysWow64\jscript9.dll

2012-05-17 22:35:47 1129472 ----a-w- C:\windows\SysWow64\wininet.dll

2012-05-17 22:35:39 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl

2012-05-17 22:29:45 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe

2012-05-17 22:24:45 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb

2012-05-15 01:32:33 3146752 ----a-w- C:\windows\System32\win32k.sys

2012-05-14 13:43:32 98848 ----a-w- C:\windows\System32\drivers\avgntflt.sys

2012-05-12 19:26:18 708168 ----a-w- C:\windows\System32\WinUSBCoInstaller.dll

2012-05-12 19:26:18 1490656 ----a-w- C:\windows\System32\WdfCoInstaller01007.dll

.

============= FINISH: 8:28:45.08 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 3/4/2011 2:24:29 PM

System Uptime: 8/3/2012 6:53:05 AM (2 hours ago)

.

Motherboard: Dell Inc. | | 0N7J7M

Processor: Pentium® Dual-Core CPU T4500 @ 2.30GHz | Microprocessor | 1196/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 283 GiB total, 202.079 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP146: 7/23/2012 3:00:14 AM - Windows Update

RP147: 7/23/2012 3:00:16 AM - Windows Update

RP148: 7/24/2012 9:37:26 AM - Windows Update

RP149: 7/26/2012 3:00:20 AM - Windows Update

RP150: 7/29/2012 9:24:21 PM - Windows Update

RP151: 7/30/2012 2:31:44 PM - Windows Update

RP152: 7/31/2012 3:00:24 AM - Windows Update

RP153: 7/31/2012 8:20:23 PM - Windows Update

RP154: 7/31/2012 10:54:56 PM - Windows Update

RP155: 8/2/2012 8:21:28 AM - Windows Update

RP156: 8/3/2012 6:56:20 AM - Windows Update

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.3)

Advanced Audio FX Engine

Apple Application Support

Apple Software Update

Avira Antivirus Premium 2012

Bing Bar

Citrix XenApp Web Plugin

Cozi

Crawler Toolbar

D3DX10

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Dock

Dell Getting Started Guide

Dell Home Systems Service Agreement

Dell Product Registration

Dell Webcam Central

Dell Wireless Driver Installation

EasyBits GO

Facebook Video Calling 1.2.0.159

GamesBar 2.0.1.81

Google Chrome

GoToAssist Corporate

Intel® Control Center

Intel® Rapid Storage Technology

Java Auto Updater

Java 6 Update 26

Java 7 Update 4

JavaFX 2.1.0

Junk Mail filter update

Live! Cam Avatar Creator

Malwarebytes Anti-Malware version 1.62.0.1300

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft PowerPoint Viewer

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mozilla Firefox 5.0.1 (x86 en-US)

MSVCRT

MSVCRT_amd64

Origin

PC Matic 1.1.0.48

PC Pitstop Info Center 1.0.0.13

QuickTime

Realtek USB 2.0 Card Reader

Roxio Burn

Safari

Scrabble Tour

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Skype™ 5.10

The Sims™ 2 Double Deluxe

Unity Web Player

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update Installer for WildTangent Games App

Updater Service

WildTangent Games

WildTangent Games App (Dell Games)

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

8/3/2012 8:00:16 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Tara-PC\Tara! SID (S-1-5-21-4235956954-2492162505-1394770135-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

8/3/2012 7:53:59 AM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.

8/3/2012 6:56:27 AM, Error: Microsoft Antimalware [2001] -

8/3/2012 6:53:51 AM, Error: Service Control Manager [7001] - The Avira Mail Protection service depends on the Avira Realtime Protection service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

8/3/2012 6:53:48 AM, Error: Service Control Manager [7023] - The Sscdbus service terminated with the following error: The system cannot find the file specified.

8/3/2012 6:53:48 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

8/3/2012 6:53:48 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

8/3/2012 6:53:48 AM, Error: Service Control Manager [7000] - The Updater Service service failed to start due to the following error: The system cannot find the file specified.

8/3/2012 6:53:47 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147014847

8/3/2012 6:53:44 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

8/3/2012 6:53:44 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Avira Realtime Protection service to connect.

8/3/2012 6:53:44 AM, Error: Service Control Manager [7001] - The Avira Web Protection service depends on the Avira Realtime Protection service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

8/3/2012 6:53:44 AM, Error: Service Control Manager [7000] - The Avira Realtime Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

8/3/2012 6:53:43 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Avira Scheduler service to connect.

8/3/2012 6:53:43 AM, Error: Service Control Manager [7000] - The Avira Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

8/2/2012 8:20:15 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Security Update for Windows 7 for x64-based Systems (KB2718523).

8/2/2012 8:20:15 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2719177).

8/2/2012 8:20:15 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2719985).

8/2/2012 8:20:15 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2691442).

8/2/2012 8:20:15 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2655992).

8/1/2012 2:13:14 AM, Error: Schannel [36887] - The following fatal alert was received: 47.

8/1/2012 1:54:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

8/1/2012 1:44:50 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

8/1/2012 1:44:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

8/1/2012 1:44:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

8/1/2012 1:44:34 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

8/1/2012 1:44:08 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: avipbb avkmgr discache MpFilter spldr Wanarpv6

8/1/2012 1:44:08 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

8/1/2012 1:44:07 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

7/31/2012 8:24:01 PM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.

.

==== End Of File ===========================

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Here are the results of the RogueKiller scan.

RogueKiller V7.6.4 [07/17/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User: Tara! [Admin rights]

Mode: Scan -- Date: 08/03/2012 09:10:40

¤¤¤ Bad processes: 0 ¤¤¤

¤¤¤ Registry Entries: 2 ¤¤¤

[HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FILE] Desktop.ini : c:\windows\assembly\gac_32\desktop.ini --> FOUND

[ZeroAccess][FILE] Desktop.ini : c:\windows\assembly\gac_64\desktop.ini --> FOUND

¤¤¤ Driver: [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

[ZeroAccess] sys32\consrv.dll present!

¤¤¤ HOSTS File: ¤¤¤

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD3200BEVT-75A23T0 +++++

--- User ---

[MBR] 34a59aae8c7068f2d0f2ab1a2538de8d

[bSP] eeff9c9efaaaf620ba88b8864461de13 : Windows 7 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 290143 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1].txt >>

RKreport[1].txt

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Your computer is infected with a nasty rootkit. Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Please make sure system restore is running and create a new restore point before continuing!

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:

services.exe

[*]Now press the Search button

[*]When the search is complete, search.txt will also be written to your USB

[*]Type exit and reboot the computer normally

[*]Please copy and paste both logs in your reply.(FRST.txt and Search.txt)

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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