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I think my Internet Explorer 8 has been Hi Jacked. My Avast Anti-virus keeps popping up that it blocked a suspicious URL-Website. I've been using Mozi


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I think my Internet Explorer 8 has been Hi-Jacked. My Avast Anti-virus keeps popping up that it blocked a suspicious URL-Website. I've been using Mozilla and Safari and it doesn't happen with those.

I've run Maleware bytes, CC Cleaner and my avast scans and it's still happining :(

Can you help?

Thanks,

Jim James Cass

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Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

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Hi and thanks for your help, Here is the log from Malewarebytes..

Now downloading DDS..

Malwarebytes Anti-Malware 1.62.0.1300

www.malwarebytes.org

Database version: v2012.07.30.11

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Jim :: FAMILY_DESKTOP [administrator]

7/30/2012 5:06:42 PM

mbam-log-2012-07-30 (17-06-42).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 255042

Time elapsed: 1 hour(s), 5 minute(s), 7 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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Hi Larry Tate, here is the DDS.txt log as you requested..

Thanks :)

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21

Run by Jim at 20:49:24 on 2012-07-30

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.144 [GMT -7:00]

.

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe

C:\Program Files\Java\jre6\bin\jqs.exe

svchost.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Alwil Software\Avast5\avastUI.exe

C:\Program Files\Epson Software\Event Manager\EEventManager.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Documents and Settings\Jim\Application Data\Dropbox\bin\Dropbox.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\program files\real\realplayer\update\realsched.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\WINDOWS\system32\mspaint.exe

C:\WINDOWS\notepad.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll

BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File

BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll

BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll

BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\alwil software\avast5\aswWebRepIE.dll

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Google Update] "c:\documents and settings\jim\local settings\application data\google\update\GoogleUpdate.exe" /c

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [Epson Stylus NX430(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatihba.exe /fu "c:\docume~1\jim\locals~1\temp\E_S1BF.tmp" /EF "HKCU"

uRun: [EPSON NX430 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatihba.exe /fu "c:\docume~1\jim\locals~1\temp\E_S1BD.tmp" /EF "HKCU"

uRun: [X-Lite 4] "c:\program files\counterpath\x-lite 4\X-Lite4.exe" -bootload

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [igfxtray] c:\windows\system32\igfxtray.exe

mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe

mRun: [igfxpers] c:\windows\system32\igfxpers.exe

mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE

mRun: [dlccmon.exe] "c:\program files\dell photo aio printer 924\dlccmon.exe"

mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [avast] "c:\program files\alwil software\avast5\avastUI.exe" /nogui

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot

mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"

mRun: [LTCM Client] c:\program files\ltcm client\ltcmClient.exe /startup

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

dRunOnce: [RunNarrator] Narrator.exe

StartupFolder: c:\docume~1\jim\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\jim\application data\dropbox\bin\Dropbox.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL

DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://pcpitstop.com/pcpitstop/PCPitStop.CAB

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab

DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab

DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab

DPF: {72C9EA8F-8965-40C2-ABAD-D460A5815F86} - hxxp://host-d.oddcast.com/hostClientIE.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{DD55D7CB-82EE-4173-AC5C-3195D0396A83} : DhcpNameServer = 192.168.1.1

Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Notify: igfxcui - igfxdev.dll

Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\jim\application data\mozilla\firefox\profiles\ymdty76c.default\

FF - prefs.js: browser.startup.homepage - google.com

FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll

FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll

FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll

FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll

FF - plugin: c:\documents and settings\jim\application data\mozilla\plugins\npgoogletalk.dll

FF - plugin: c:\documents and settings\jim\application data\mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: c:\documents and settings\jim\local settings\application data\google\update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\ksolo\npAVX.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\wildtangent games\app\browserintegration\registered\0\NP_wtapp.dll

.

============= SERVICES / DRIVERS ===============

.

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-6 721000]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-2-22 353688]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-2-22 21256]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-2-22 44808]

R2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\epson\epsoncustomerparticipation\EPCP.exe [2011-6-9 521600]

R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-7-30 40776]

S2 Ca50xav;Digital Blue DMC2 Video Device;c:\windows\system32\drivers\Ca50xav.sys [2006-6-27 508304]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]

S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-7-29 113120]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2012-07-31 00:05:48 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2012-07-30 00:51:11 -------- d-----w- c:\program files\Mozilla Maintenance Service

2012-07-15 07:54:02 -------- d-----w- c:\windows\system32\wbem\repository\FS

2012-07-15 07:54:02 -------- d-----w- c:\windows\system32\wbem\Repository

.

==================== Find3M ====================

.

2012-07-03 20:46:44 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-07-03 16:21:53 721000 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2012-07-03 16:21:32 41224 ----a-w- c:\windows\avastSS.scr

2012-06-27 17:21:20 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-06-27 17:21:20 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-06-13 13:19:59 1866112 ----a-w- c:\windows\system32\win32k.sys

2012-06-05 15:50:25 1372672 ------w- c:\windows\system32\msxml6.dll

2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll

2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll

2012-06-02 22:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui

2012-06-02 22:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl

2012-06-02 22:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui

2012-06-02 22:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui

2012-06-02 22:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui

2012-06-02 22:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll

2012-06-02 22:18:58 214256 ----a-w- c:\windows\system32\muweb.dll

2012-06-02 22:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui

2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll

2012-05-16 15:08:26 916992 ------w- c:\windows\system32\wininet.dll

2012-05-11 14:42:33 43520 ------w- c:\windows\system32\licmgr10.dll

2012-05-11 14:42:33 1469440 ------w- c:\windows\system32\inetcpl.cpl

2012-05-11 11:38:02 385024 ------w- c:\windows\system32\html.iec

2012-05-04 13:16:13 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-05-04 12:32:19 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe

2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys

.

============= FINISH: 20:57:05.09 ===============

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Lets see if it's a IE add-on.

You can open Internet Explorer without add-ons in 2 ways. One way to open is to navigate to start menu-> All Programs-> Accessories-> System Tools-> Internet Explorer (no Add-ons). This opens up IE without ActiveX controls and browser extensions.

•Type iexplore –extoff in the Run box on the Start menu

•Click “Internet Explorer (No Add-ons)” under All Programs -> Accessories -> System Tools

•Right-clicking the IE icon on the Start Menu (if IE is your default browser) and selecting “Browse Without Add-Ons”

Let me know if that fixed the issue and we can try to determine which add-on is causing the issues.

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Yes sorry, Been away from the computer. Last night I opened IE without the addons thru the accessories like you said. It was better but it was still happening. I have screen shots that show Avast blocking the URLS I can post those if that helps. It shows where it is and what it is? Also since this has been happening, the popup that says your browsing session closed unexpectantly would you like to re open it? I think it's related because I close my sessions out and also it happens at random times when I haven't even been browsing the Internet. Hope this helps and let me know if you would like to see the screen shots and what I should do next.

JC

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Uninstall Internet Explorer 8 to return to Internet Explorer 7 on Windows XP

Click "Start," and then click "Control Panel."

Click "Add or Remove Programs."

Check "Show Updates" at the top of the dialog box.

Scroll down the list and highlight the version of Internet Explorer 8 that you are running, and then click "Change/Remove."

You can re-install 8 again if you like.

http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-8

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OK, it was not easy, when I would remove it would error to DOS and say Bad_Pooler_Call or Bad_caller_Pool? So I went into safe mode and removed it the way you said and it worked. Was I also supposed to remove all the Security and other updates for Explorer 8 cause I think I need to do each one individually. I don't want to delete with out you telling me and I don't want to re install IE 8 till you say.

Thanks

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Hi LT, I finally got the IE 8 completly removed and it soesn't seem to be having that problem anymore. I will keep it open for a bit and see if it does it anymore. Is it safe to re-install 8. Also I have a system with Windows 2000 ME edition which unfortunatly sucks but, do you know of any free virus protectors for that version and also I'm having a hard time removing AVG from it. Is it hard to remove programs from the registry?

Thanks for your help and have a great day

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If AVG will not uninstall, uninstall it with AppRemover by Opswat. The AVG uninstaller can be downloaded from here > http://www.appremove.../AppRemover.exe Go to their homepage and you will see they have support for removal of other AV's as well http://www.appremover.com/

IF IE7 is working fine then it's up to you as to reinstall IE8.

I would give one of these a try:

Only run one Anti-Virus at a time.

Use an AntiVirus Software - Choose only one - More than one will conflict. It is very important that your computer has anti-virus software running to protect against viruses. Update Antivirus prior to manual scans as necessary or as used. Please only choose one, having more than one can cause problems, such as crashes and your computer to slow down.

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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