Winrscmde eating computer memory

[didieraltrich]

Hi all,

Im running a 6 months old intel core i3, windows 7, x64 bit laptop, and I noticed just now that a process called winrscmde eating away up until 1,228,040 K of my memory. Is there any way to stop it completely? I had three blue screen in the last two hours and I think this has something to do with the winrscmde process.

One of the bluescreens happened right after I ran a Malwarebytes scan, and after restart, a pop-up said "there was a problem starting C:ProgramData\Malwarebytes\Malwarebytes'Anti_Malware\cleanup.dll The specified module could not be found".

Any help is greatly appreciated!

[MrCharlie]

Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

[didieraltrich]

MrC-

Thanks for the response! I saved all three files (DDS, Attach and RKreport) to my desktop, and really sorry if this a dumb question, but how can I attach files in the reply box? I tried dragging the file to the reply box, pressing the paste button and My Media button but none seems to do anything..

[MrCharlie]

You have to click the "More Reply Options" in the lower right of the window , I would prefer if you just post them though, MrC

[didieraltrich]

I figured out I have to post the attachment via reply to this topic button..

Hope I attached the right files.

Best,

Didier

RKreport1.txt

Attach.txt

DDS.txt

[MrCharlie]

Please make sure system restore is running and create a new restore point before continuing.

XP <===> Vista & W7

XP users > please back up the registry using ERUNT.

-----------------------------------------

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

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Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

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Click the Start Scan button.

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If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

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A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

[didieraltrich]

Hi MrC,

I ran the TDS killer per your instruction. Attached is the requested log.

Thanks for helping and I will check back in looking for that wisdom!

TDSSKiller.2.7.48.0_24.07.2012_16.22.56_log.txt

[MrCharlie]

WOW, what an infection you had!!

Please run it again and choose Delete for this one only!!

16:27:07.0153 4144 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

16:27:07.0153 4144 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

16:28:17.0016 4416 Deinitialize success

---------------------------------------

Then................

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[didieraltrich]

MrC-

I think it worked... Attached is the log report.

log.txt

[MrCharlie]

Looks Good.....

Please Update and run a Quick Scan with MBAM, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[didieraltrich]

MrC-

Attached is the requested log report. Right now the computer is running OK and I took a look at task manager the physical memory now is around 33% with 2 GB used. I wanted to make the physical memory down to 15-20% actually but afraid I will disable important processes/programs..

Also, there are trojans in the Malwarebytes quarantine tab, should I delete them all?

Thanks,

Didier

mbam-log-2012-07-24 (17-54-09).txt

[MrCharlie]

Also, there are trojans in the Malwarebytes quarantine tab, should I delete them all?

Either way is fine.

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A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, etc....

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Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[didieraltrich]

Thanks heaps MrC!

[LDTate]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!