Jump to content

Infected with Trojan.gen.2 and Rootkit.hacktool


Recommended Posts

I have a similar problem to a post I read occurring July 12 - 14 between user BigRedd and expert Maniac.

http://forums.malwarebytes.org/index.php?showtopic=112385

My computer is infected with malware viruses trojan.gen.2 and rootkit.hacktool. I am running Windows Vista 64-bit. I am experiencing cripplingly slow functioning, especially on my browsers, and Google searches are redirecting. I have run Malwarebytes Anti-Malware on normal mode and on safe mode. I the previous post I mentioned instructed the user to attach the DDS logs Attach.txt and DDS.txt, they are here. I really appreciate the help, and I am hoping this is resolved quickly, as I rely on my personal computer for work. I am already very grateful of your help!

nathanthomp

DDS.txt

Attach.txt

Link to post
Share on other sites

Hello nathanthomp and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

Please uninstall the following applications:

Viewpoint Media Player

Vuze

Vuze Toolbar

Vuze_Remote Toolbar

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 3

Download aswMBR.exe to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

aswMBR2-1.gif

On completion of the scan click save log, save it to your desktop and post in your next reply

aswMBR2.png

In your next reply, post the following log files:

  • Malwarebytes' Anti-Malware log
  • aswMBR log
  • a new fresh DDS log file

Link to post
Share on other sites

Hi Maniac, thanks so much. So far your instructions have been great and clear; the scans went smoothly. As requested, here are the Malwarebytes log, the aswMBR log, and the new DDS as requested. I've copied and pasted. Thanks again. I appreciate your help!

Malwarebytes

Malwarebytes Anti-Malware 1.62.0.1300

www.malwarebytes.org

Database version: v2012.07.24.02

Windows Vista Service Pack 2 x64 NTFS

Internet Explorer 9.0.8112.16421

Nate :: NATE-PC [administrator]

23-07-2012 22:54:08

mbam-log-2012-07-23 (22-54-08).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 217939

Time elapsed: 18 minute(s), 41 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 3

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Gxabigoci (Trojan.Agent.U) -> Data: rundll32.exe "C:\Users\Nate\AppData\Local\uveyipox.dll",Startup -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|winsp2up.exe (Rogue.Agent) -> Data: C:\Users\Nate\AppData\Local\Temp\winsp2up.exe -> Quarantined and deleted successfully.

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Qkiyagidimeqagu (Trojan.Agent.U) -> Data: rundll32.exe "C:\Users\Nate\AppData\Local\KBDexi.dll",Startup -> Quarantined and deleted successfully.

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 2

C:\Users\Nate\AppData\Local\Temp\99EA.tmp (Trojan.Agent.EXPD1) -> Quarantined and deleted successfully.

C:\Windows\Installer\{6adc8dca-eea2-d940-5215-36746f78308d}\U\00000008.@ (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.

(end)

aswMBR

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software

Run date: 2012-07-23 23:36:49

-----------------------------

23:36:49.331 OS Version: Windows x64 6.0.6002 Service Pack 2

23:36:49.331 Number of processors: 2 586 0x170A

23:36:49.332 ComputerName: NATE-PC UserName: Nate

23:37:05.862 Initialize success

23:37:40.067 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1

23:37:40.143 Disk 0 Vendor: FUJITSU_ 0041 Size: 305245MB BusType: 3

23:37:40.147 Disk 1 \Device\Harddisk1\DR1 -> \Device\00000075

23:37:40.151 Disk 1 Vendor: RICOH 01 Size: 305245MB BusType: 0

23:37:40.159 Disk 2 \Device\Harddisk2\DR2 -> \Device\00000076

23:37:40.176 Disk 2 Vendor: RICOH 02 Size: 305245MB BusType: 0

23:37:40.201 Disk 0 MBR read successfully

23:37:40.208 Disk 0 MBR scan

23:37:40.212 Disk 0 Windows VISTA default MBR code

23:37:40.238 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 10691 MB offset 2048

23:37:40.260 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 294552 MB offset 21897216

23:37:40.288 Disk 0 scanning C:\Windows\system32\drivers

23:38:00.487 Service scanning

23:39:32.104 Modules scanning

23:39:32.122 Disk 0 trace - called modules:

23:39:32.155 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys iaStor.sys hal.dll

23:39:32.162 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8006e63790]

23:39:32.171 3 CLASSPNP.SYS[fffffa6001206c33] -> nt!IofCallDriver -> [0xfffffa8004bbbe40]

23:39:32.178 5 acpi.sys[fffffa60008bffde] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004c1f050]

23:39:32.209 Scan finished successfully

23:39:59.581 Disk 0 MBR has been saved successfully to "C:\Users\Nate\Desktop\MBR.dat"

23:39:59.590 The log file has been saved successfully to "C:\Users\Nate\Desktop\aswMBR.txt"

DDS

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31

Run by Nate at 23:41:38 on 2012-07-23

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3934.1566 [GMT -4:00]

.

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\svchost.exe -k yksvcs

C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\PROGRA~2\PHAROS~1\Core\CTskMstr.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files (x86)\SafeConnect\scManager.sys

C:\Program Files (x86)\Secunia\PSI\PSIA.exe

C:\Program Files (x86)\Google\Update\1.3.21.115\GoogleCrashHandler.exe

C:\Program Files (x86)\Google\Update\1.3.21.115\GoogleCrashHandler64.exe

C:\Windows\system32\igfxsrvc.exe

C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe

C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Sony\VAIO Power Management\SPMService.exe

C:\Windows\SysWOW64\DllHost.exe

C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe

C:\Program Files (x86)\Sony\VAIO Event Service\VESGfxMgr.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\SysWOW64\DllHost.exe

C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe

C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\DRIVERS\xaudio64.exe

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Windows\system32\svchost.exe -k HPService

C:\Program Files (x86)\Secunia\PSI\sua.exe

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Apoint\Apoint.exe

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SavUI.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Google\Drive\googledrivesync.exe

C:\Windows\System32\rundll32.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe

C:\Program Files (x86)\SafeConnect\scClient.exe

C:\Program Files (x86)\Secunia\PSI\psi_tray.exe

C:\Users\Nate\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files\Apoint\ApMsgFwd.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Apoint\Apvfb.exe

C:\Windows\system32\conime.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files (x86)\Google\Drive\googledrivesync.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Windows\system32\taskeng.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\NOTEPAD.EXE

C:\Windows\SysWOW64\cmd.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://aimzones.aol.com/homepage

uSearch Bar = Preserve

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

uInternet Settings,ProxyOverride = *.local;<local>

mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

mWinlogon: Userinit=C:\Windows\SysWOW64\Userinit.exe,

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

uRun: [Google Update] "C:\Users\Nate\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart

uRun: [AOL] rundll32.exe "C:\Users\Nate\AppData\Local\Apple\AOL\svvag.dll",CreateInstance

uRun: [Adobe] rundll32.exe "C:\Users\Nate\AppData\Local\AIM Toolbar\Adobe\golrjkntt.dll",CreateInstance

mRun: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

dRun: [Adobe] rundll32.exe "C:\Users\Nate\AppData\Local\AIM Toolbar\Adobe\golrjkntt.dll",CreateInstance

StartupFolder: C:\Users\Nate\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Nate\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\Users\Nate\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SAFECO~1.LNK - C:\Program Files (x86)\SafeConnect\scClient.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

LSP: mswsock.dll

Trusted Zone: corel.com

Trusted Zone: corel.com\www

Trusted Zone: intervideo.com

Trusted Zone: intervideo.com\www

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab

TCP: DhcpNameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{9FE9E905-40F9-452F-B892-6F8869B285F1} : DhcpNameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{C1121A84-3E64-4076-93C4-3FECC133764B} : DhcpNameServer = 75.75.75.75 75.75.76.76

Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Notify: VESWinlogon - VESWinlogon.dll

AppInit_DLLs: C:\Windows\system32\0070.DLL

BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO-X64: HP Print Enhancer - No File

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

BHO-X64: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

BHO-X64: AIM Toolbar Loader - No File

BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

BHO-X64: Google Dictionary Compression sdch - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

BHO-X64: HP Smart BHO Class - No File

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File

mRun-x64: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

AppInit_DLLs-X64: C:\Windows\system32\0070.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Nate\AppData\Roaming\Mozilla\Firefox\Profiles\mwzwuuc8.default\

FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim&ncid=snsusaimc00000001

FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&query=

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll

FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npzylomgamesplayer.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll

FF - plugin: C:\Users\Nate\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Users\Nate\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

FF - plugin: C:\Users\Nate\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll

.

---- FIREFOX POLICIES ----

FF - user.js: network.protocol-handler.warn-external.dnupdate - false

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]

R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

R2 NACAgent;Cisco NAC Agent;C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe [2011-1-26 827616]

R2 regi;regi;\??\C:\Windows\system32\drivers\regi.sys --> C:\Windows\system32\drivers\regi.sys [?]

R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2009-4-23 141344]

R2 SCManager;SafeConnect Manager;C:\Program Files (x86)\SafeConnect\scManager.sys servicestart --> C:\Program Files (x86)\SafeConnect\scManager.sys servicestart [?]

R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2012-6-27 1326176]

R2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2012-6-27 681056]

R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-7-5 3048136]

R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2008-12-8 2440120]

R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2009-5-9 104960]

R2 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2009-4-23 411496]

R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-1-14 5184872]

R2 yksvc;Marvell Yukon Service;C:\Windows\System32\svchost.exe -k yksvcs [2008-1-20 21504]

R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys --> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-6-12 138912]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]

R3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]

R3 PSI;PSI;C:\Windows\system32\DRIVERS\psi_mf.sys --> C:\Windows\system32\DRIVERS\psi_mf.sys [?]

R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\DRIVERS\SFEP.sys --> C:\Windows\system32\DRIVERS\SFEP.sys [?]

R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate1c9d08c70dc6129;Google Update Service (gupdate1c9d08c70dc6129);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-9 133104]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-29 158856]

S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]

S3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]

S3 COH_Mon;COH_Mon;\??\C:\Windows\system32\Drivers\COH_Mon.sys --> C:\Windows\system32\Drivers\COH_Mon.sys [?]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-9 133104]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.207\McCHSvc.exe [2011-6-17 237008]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-8 113120]

S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]

S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-5-9 120104]

S3 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-5-9 70952]

S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-5-9 390440]

S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-5-9 75048]

S3 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-5-9 91432]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]

S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2009-5-9 394536]

S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2009-5-9 110376]

S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2010-11-11 306416]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]

S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]

.

=============== File Associations ===============

.

JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

.

=============== Created Last 30 ================

.

2012-07-24 00:11:06 128512 ----a-w- C:\ProgramData\Microsoft\Windows\DRM\481F.tmp.dat

2012-07-21 23:47:56 -------- d-----w- C:\Users\Nate\AppData\Local\Secunia PSI

2012-07-21 23:47:50 -------- d-----w- C:\Program Files (x86)\Secunia

2012-07-20 22:29:01 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%

2012-07-17 05:42:44 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FBCD41FF-2E2F-4D22-B4CF-565A5CD070F3}\mpengine.dll

2012-07-16 07:02:59 887296 ----a-w- C:\Program Files\Internet Explorer\iedvtool.dll

2012-07-16 07:02:08 2769408 ----a-w- C:\Windows\System32\win32k.sys

2012-07-05 22:45:34 5030088 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll

.

==================== Find3M ====================

.

2012-07-19 21:53:32 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-07-19 21:53:32 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-07-03 17:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-05 16:47:28 1401856 ----a-w- C:\Windows\SysWow64\msxml6.dll

2012-06-05 16:47:27 1248768 ----a-w- C:\Windows\SysWow64\msxml3.dll

2012-06-05 16:22:47 1797120 ----a-w- C:\Windows\System32\msxml6.dll

2012-06-05 16:22:46 1869824 ----a-w- C:\Windows\System32\msxml3.dll

2012-06-04 15:29:59 516480 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll

2012-06-02 22:12:13 88576 ----a-w- C:\Windows\SysWow64\wudriver.dll

2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2012-06-02 19:19:42 171904 ----a-w- C:\Windows\SysWow64\wuwebv.dll

2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe

2012-06-02 19:12:20 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe

2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-06-02 00:22:56 347136 ----a-w- C:\Windows\System32\schannel.dll

2012-06-02 00:22:10 254464 ----a-w- C:\Windows\System32\ncrypt.dll

2012-06-02 00:05:11 77312 ----a-w- C:\Windows\SysWow64\secur32.dll

2012-06-02 00:04:25 278528 ----a-w- C:\Windows\SysWow64\schannel.dll

2012-06-02 00:03:42 204288 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2012-05-31 16:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe

2012-05-01 14:29:44 209920 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

.

============= FINISH: 23:43:17,16 ===============

Link to post
Share on other sites

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Download OTL to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

Link to post
Share on other sites

I have decided that I would like to reformat and reinstall the OS. I don't exactly know how I should go about doing that, however, because I never made a backup CD for the OS. Can (should) I go out and buy an operating system or can I use a backup CD another person made for herself? Can I get Windows 7 to run on my computer if it was previously running Vista 64-bit? What is my next step? Thank you for your help!

nathanthomp

Link to post
Share on other sites

Before buy and install it anything, you need to be sure that your PC is ready for Windows 7 at least for their minimal system requirements:

http://windows.microsoft.com/systemrequirements/

You could buy it from here:

http://windows.microsoft.com/en-us/windows/shop

You could find a guide to reinstall it here:

http://windows.microsoft.com/en-us/windows/help/install-reinstall-uninstall

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.