svchost.exe trojan found on my system

[fratreed]

I am really new to this, but found that after running Malwarebytes after a long hiatus, I found that I have two infections of Trojan.Agent on my computer. I tried rebooting my computer under safe mode and after removing via Malwarebytes and restarting, the 2 Trojan.Agents are still on my popping up in the scan. I have no idea how long this has been on my computer and have not really noticed anything strange lately, but knowing they are on there makes me very worried. I run AVG Free and believe both were quarentened with that program b/c when I first ran Malwarebytes, it wanted to warn me about moving. Then, Malwarebytes originally said the two viruses were moved to the Virus Locker? or something like that.

Again, I have run Malwarebytes and it keeps showing these 2 Trojan.Agents still there.

I ran Rogue Killer and got the following report. No idea what this report means. Any help here would be GREAT!

RogueKiller V7.6.4 [07/17/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo...13-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User: Patrick [Admin rights]

Mode: Scan -- Date: 07/21/2012 19:22:59

¤¤¤ Bad processes: 1 ¤¤¤

[sVCHOST] svchost.exe -- \\.\globalroot\systemroot\svchost.exe -> KILLED [TermProc]

¤¤¤ Registry Entries: 3 ¤¤¤

[HJ] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [NOT LOADED] ¤¤¤

¤¤¤ Infection : Root.MBR ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5001AALS-00L3B2 ATA Device +++++

--- User ---

[MBR] ce7930d58ceff09200207b891e7c8091

[bSP] 49a97d3810a090d976f1b15ca4e6fb6b : Windows 7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] 876421a392939f0154caa04c19f1bc77

[bSP] 49a97d3810a090d976f1b15ca4e6fb6b : Windows 7 MBR Code

Partition table:

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo

+++++ PhysicalDrive1: WDC WD1200JB-00EVA0 ATA Device +++++

--- User ---

[MBR] 5be63bd5aace625ae4df925f2ab6704c

[bSP] cb79fde6872a9ce61a11fa9c19a5a9e1 : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 114463 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive2: HP USB Device +++++

Error reading User MBR!

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[1].txt >>

RKreport[1].txt

DDS.txt

Attach.txt

[MrCharlie]

Welcome to the forum.

Your computer is infected with a nasty rootkit. Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Please make sure system restore is running and create a new restore point before continuing!

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
  
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  
• Use the arrow keys to select the Repair your computer menu item.
  
• Select US as the keyboard language settings, and then click Next.
  
• Select the operating system you want to repair, and then click Next.
  
• Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
  
• Restart your computer.
  
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  
• Click Repair your computer.
  
• Select US as the keyboard language settings, and then click Next.
  
• Select the operating system you want to repair, and then click Next.
  
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

• • 
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:

services.exe

[*]Now press the Search button

[*]When the search is complete, search.txt will also be written to your USB

[*]Type exit and reboot the computer normally

[*]Please copy and paste both logs in your reply.(FRST.txt and Search.txt)

MrC

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!