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Hi. This is my very first post! My second will be an enquiry about threats that Malwarebyte has just found. They're called PUP BLABBERS bur when I searched for this I got an error message - "One or all of your search keywords were below 4 characters".

Is there a way to improve the Search, or have I simply done it wrong, please? !!

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Hello and welcome to MBAM, taffy1812: :)

"PUP" means Potentially Unwanted Program.

In general, these are not malicious malware, but rather foistware, adware, toolbars and other junk that often come bundled with other software.

They may not be harmful and they may be something that you intentionally installed on your computer, so MBAM only detects them as PUPs.

Having said that, some of them can be really challenging to remove.

Without seeing your logs, it's impossible for anyone to know for sure what MBAM detected.

As just a home user, I'm neither qualified nor permitted to analyze your logs.

Moreover, even the experts cannot do so in this particular sub-section of the forum.

So, please read the instructions below to have one of the malware experts check your system and help with cleaning it, if need be:

IMPORTANT: Please do NOT use any temporary file cleaners unless instructed to do so - they can cause data loss, making it hard to recover your system.

IF YOU WOULD LIKE EXPERT ASSISTANCE WITH MALWARE REMOVAL, PLEASE CHOOSE ONE OF THE FOLLOWING 3 OPTIONS:

OPTION 1: Free, one-on-one, expert assistance in the Malware Removal Forum.

OPTION 2: For licensed users of MBAM PRO, free, one-on-one, expert assistance from the MBAM support helpdesk.

OPTION 3: Fee-based, one-on-one, expert assistance from Premium Support.

OPTION 1:

  • Then please start a new post in the Malware Removal Forum.
  • When starting your new post, please note the following:
  • Please do NOT post in a topic started by someone else, even if their problem sounds similar.
  • Please COPY/PASTE the requested logs directly into your post, rather than attaching them.
  • Under options, please be sure to select "track this topic" and "immediate email notification", so you'll know when a helper responds.

  • Please be patient - it may be 48 hours or more before a helper can assist you, especially when the forum is very busy.
  • Please do NOT "bump" your topic or reply back to it for at least 48 hours.
  • Doing so may cause your topic to be overlooked, as it will appear that you are already being helped.

OPTION 2:

If you are a paid user of MBAM PRO and would like support via the helpdesk, please contact them here.

OPTION 3:

If you prefer the Malwarebytes Premium Services (comprehensive solutions to all your computer support needs – from installation and set-up to troubleshooting and tune-ups), please go to the Premium Support site here.

Please be patient – someone will assist you as soon as possible.

Thank you very much,

daledoc1

PS You are correct -- the forum search software doesn't permit using a word < 4 characters long. You can try a GOOGLE search instead. :)

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