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Recurring rootkit.0access


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Hello, I am currently typing this from my desktop which has Malwarebytes PRO. My Asus laptop has been infected with a recurring rootkit.0access trojan.

Please advise.

Thanks in advance.

DDS:

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by MaxLauren at 18:02:25 on 2012-07-12

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3561.2474 [GMT -4:00]

.

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

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C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\FBAgent.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe

C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\ASUS\P4G\BatteryLife.exe

C:\Program Files (x86)\ASUS\Splendid\ACMON.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

C:\Program Files\Elantech\ETDCtrl.exe

C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe

C:\Windows\AsScrPro.exe

C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe

C:\Windows\SysWOW64\ACEngSvr.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

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uStart Page = hxxp://www.google.com/

uDefault_Page_URL = hxxp://asus.msn.com

mStart Page = hxxp://asus.msn.com

mWinlogon: Userinit=userinit.exe,

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{70A88340-A8AE-4864-AC53-2AFAABB6FA2A} : DhcpNameServer = 192.168.0.1

TCP: Interfaces\{B133C088-A0F6-45A9-81F7-8F1EFE969018} : DhcpNameServer = 192.168.0.1

TCP: Interfaces\{B133C088-A0F6-45A9-81F7-8F1EFE969018}\F42405C4 : DhcpNameServer = 167.206.112.138 167.206.7.4

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun-x64: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

mRunOnce-x64: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\system32\DRIVERS\amd_sata.sys --> C:\Windows\system32\DRIVERS\amd_sata.sys [?]

R0 amd_xata;amd_xata;C:\Windows\system32\DRIVERS\amd_xata.sys --> C:\Windows\system32\DRIVERS\amd_xata.sys [?]

R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-7-26 17024]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AFBAgent;AFBAgent;"C:\Windows\system32\FBAgent.exe" --> C:\Windows\system32\FBAgent.exe [?]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-9-27 361984]

R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]

R2 cpuz135;cpuz135;\??\C:\Windows\system32\drivers\cpuz135_x64.sys --> C:\Windows\system32\drivers\cpuz135_x64.sys [?]

R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\amdhub30.sys --> C:\Windows\system32\DRIVERS\amdhub30.sys [?]

R3 amdiox64;AMD IO Driver;C:\Windows\system32\DRIVERS\amdiox64.sys --> C:\Windows\system32\DRIVERS\amdiox64.sys [?]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\amdxhc.sys --> C:\Windows\system32\DRIVERS\amdxhc.sys [?]

R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]

R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-3 135664]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-3 135664]

S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]

S3 NovacomD;Palm Novacom;C:\Program Files\Palm, Inc\novacomd\amd64\novacomd.exe [2011-3-15 71168]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]

S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-07-12 21:58:34 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-22 14:55:15 -------- d-sh--w- C:\Windows\System32\%APPDATA%

2012-06-22 13:34:41 9013136 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{B3F75FE1-01E0-4FA1-A8B8-014788CB8A3D}\mpengine.dll

2012-06-22 13:33:00 -------- d-----w- C:\AMD

2012-06-21 13:37:16 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2012-06-21 13:37:09 99840 ----a-w- C:\Windows\System32\wudriver.dll

2012-06-21 13:36:57 36864 ----a-w- C:\Windows\System32\wuapp.exe

2012-06-21 13:36:57 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2012-06-20 17:24:19 1974616 ----a-w- C:\Windows\SysWow64\D3DCompiler_42.dll

2012-06-20 17:24:19 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll

2012-06-20 17:24:14 -------- d-----w- C:\Program Files (x86)\Grinding Gear Games

.

==================== Find3M ====================

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2012-07-12 21:30:03 45056 ----a-w- C:\Windows\System32\acovcnt.exe

2012-06-22 14:47:18 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-06-22 14:47:18 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-05-15 01:32:33 3146752 ----a-w- C:\Windows\System32\win32k.sys

2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll

2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll

2012-04-26 05:34:27 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe

.

============= FINISH: 18:03:03.84 ===============

Attach:

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 4/12/2011 12:08:29 AM

System Uptime: 7/12/2012 5:54:30 PM (1 hours ago)

.

Motherboard: ASUSTeK Computer Inc. | | K53TA

Processor: AMD A6-3400M APU with Radeon HD Graphics | P0 | 994/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 200 GiB total, 112.895 GiB free.

D: is FIXED (NTFS) - 240 GiB total, 240.384 GiB free.

E: is CDROM ()

F: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Atheros AR9285 Wireless Network Adapter

Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\4&1E54FE3&0&0028

Manufacturer: Atheros Communications Inc.

Name: Atheros AR9285 Wireless Network Adapter

PNP Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\4&1E54FE3&0&0028

Service: athr

.

==== System Restore Points ===================

.

RP86: 5/6/2012 4:57:59 PM - Windows Update

RP88: 5/9/2012 9:05:17 PM - Windows Modules Installer

RP89: 5/9/2012 9:05:59 PM - Windows Modules Installer

RP90: 5/11/2012 3:21:24 PM - Windows Update

RP91: 5/15/2012 10:12:29 PM - Windows Update

RP92: 5/22/2012 6:39:33 PM - Windows Update

RP93: 5/30/2012 9:29:59 PM - Scheduled Checkpoint

RP94: 5/30/2012 9:40:26 PM - Windows Update

RP95: 6/5/2012 3:05:01 PM - Windows Update

RP96: 6/8/2012 4:27:41 PM - Windows Update

RP97: 6/12/2012 5:00:05 PM - Windows Update

RP98: 6/13/2012 12:29:50 AM - Windows Update

RP99: 6/20/2012 11:49:28 AM - Windows Update

RP100: 6/20/2012 1:23:58 PM - Installed Path of Exile

RP101: 6/21/2012 9:36:39 AM - Windows Update

RP102: 6/30/2012 9:28:19 PM - Removed Java 6 Update 26

.

==== Installed Programs ======================

.

??????? Windows Live Mesh ActiveX ??(????)

??????? Windows Live Mesh ActiveX ???

Adobe Digital Editions

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

AMD VISION Engine Control Center

ASUS AI Recovery

ASUS FancyStart

ASUS LifeFrame3

ASUS Live Update

ASUS Splendid Video Enhancement Technology

ASUS Virtual Camera

ASUS WebStorage

ASUS_Screensaver

AsusVibe2.0

Atheros Client Installation Program

ATK Package

Brother HL-2070N

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

Catalyst Control Center Profiles Mobile

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CDisplayEx 1.8

Complemento Messenger

Complément Messenger

Contrôle ActiveX Windows Live Mesh pour connexions à distance

Control ActiveX de Windows Live Mesh para conexiones remotas

Controlo ActiveX do Windows Live Mesh para Ligações Remotas

Coupon Printer for Windows

CyberLink LabelPrint

CyberLink Power2Go

D3DX10

Foxit Reader 5.1

Galeria de Fotografias do Windows Live

Galerie de photos Windows Live

Galería fotográfica de Windows Live

GIMP 2.6.11

Google Chrome

Google Update Helper

Junk Mail filter update

K-Lite Codec Pack 7.6.0 (Full)

MahJong Suite 2010 Delux v7.1

Malwarebytes Anti-Malware version 1.62.0.1300

Mesh Runtime

Messenger ????

Messenger ?????

Messenger Companion

Microsoft Office 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP3 Parser (KB973685)

OpenOffice.org 3.3

Opera 12.00

Path of Exile

Realtek Ethernet Controller Driver

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

SDFormatter

Sonic Focus

Unity Web Player

Windows Live

Windows Live ???

Windows Live ????

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinFlash

Wireless Console 3

Yahoo! Detect

.

==== Event Viewer Messages From Past Week ========

.

7/12/2012 5:58:59 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

7/12/2012 5:58:59 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

7/12/2012 5:58:02 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

7/12/2012 5:54:48 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

7/12/2012 5:54:48 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

7/12/2012 5:54:48 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

7/12/2012 5:54:48 PM, Error: Service Control Manager [7002] - The BrPar service depends on the Parallel arbitrator group and no member of this group started.

7/12/2012 5:30:56 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

.

==== End Of File ===========================

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  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hello, sorry for the dely.

I had to download Security Check and Combofix from my desktop and transfer to the laptop. The laptop seems to cause my internet connection to go haywire until i disconnect or turn off the laptop (even my desktop has problems with the internet unless the laptop is off or disconnected.)

checkup.txt:

Results of screen317's Security Check version 0.99.42

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.62.0.1300

Google Chrome 19.0.1084.56

Google Chrome 20.0.1132.47

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

Combofix.txt:

ComboFix 12-07-12.02 - MaxLauren 07/15/2012 16:32:07.2.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3561.2462 [GMT -4:00]

Running from: c:\users\MaxLauren\Desktop\ComboFix.exe

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

---- Previous Run -------

.

c:\windows\Installer\{9a7ac674-a577-2528-13bd-4b75915c7528}\@

c:\windows\Installer\{9a7ac674-a577-2528-13bd-4b75915c7528}\U\00000001.@

c:\windows\Installer\{9a7ac674-a577-2528-13bd-4b75915c7528}\U\80000000.@

D:\install.exe

.

.

((((((((((((((((((((((((( Files Created from 2012-06-15 to 2012-07-15 )))))))))))))))))))))))))))))))

.

.

2012-07-15 20:40 . 2012-07-15 20:40 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-07-12 21:58 . 2012-07-03 17:46 24904 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-06-22 14:55 . 2012-06-22 14:55 -------- d-sh--w- c:\windows\system32\%APPDATA%

2012-06-22 13:44 . 2012-06-22 13:44 -------- d-----w- c:\programdata\ATI

2012-06-22 13:34 . 2012-05-31 04:04 9013136 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{B3F75FE1-01E0-4FA1-A8B8-014788CB8A3D}\mpengine.dll

2012-06-22 13:33 . 2012-06-22 13:33 -------- d-----w- C:\AMD

2012-06-21 13:37 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll

2012-06-21 13:37 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe

2012-06-21 13:37 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll

2012-06-21 13:37 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll

2012-06-21 13:37 . 2012-06-02 22:19 38424 ----a-w- c:\windows\system32\wups.dll

2012-06-21 13:37 . 2012-06-02 22:19 701976 ----a-w- c:\windows\system32\wuapi.dll

2012-06-21 13:37 . 2012-06-02 22:15 99840 ----a-w- c:\windows\system32\wudriver.dll

2012-06-21 13:36 . 2012-06-02 19:19 186752 ----a-w- c:\windows\system32\wuwebv.dll

2012-06-21 13:36 . 2012-06-02 19:15 36864 ----a-w- c:\windows\system32\wuapp.exe

2012-06-20 17:24 . 2009-09-04 21:29 1974616 ----a-w- c:\windows\SysWow64\D3DCompiler_42.dll

2012-06-20 17:24 . 2009-09-04 21:29 1892184 ----a-w- c:\windows\SysWow64\D3DX9_42.dll

2012-06-20 17:24 . 2012-06-20 17:24 -------- d-----w- c:\program files (x86)\Grinding Gear Games

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-07-15 20:20 . 2011-04-12 04:09 45056 ----a-w- c:\windows\system32\acovcnt.exe

2012-06-22 14:47 . 2012-05-17 12:09 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-06-22 14:47 . 2011-11-09 15:12 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-05-18 02:06 . 2012-06-13 04:30 2311680 ----a-w- c:\windows\system32\jscript9.dll

2012-05-18 01:59 . 2012-06-13 04:30 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-05-18 01:58 . 2012-06-13 04:30 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-05-18 01:55 . 2012-06-13 04:30 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-05-18 01:51 . 2012-06-13 04:30 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-05-17 22:45 . 2012-06-13 04:30 1800192 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-05-17 22:35 . 2012-06-13 04:30 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-05-17 22:35 . 2012-06-13 04:30 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-05-17 22:29 . 2012-06-13 04:30 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-05-17 22:24 . 2012-06-13 04:30 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-05-15 01:32 . 2012-06-12 21:01 3146752 ----a-w- c:\windows\system32\win32k.sys

2012-05-04 11:06 . 2012-06-12 21:01 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-05-04 10:03 . 2012-06-12 21:01 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-05-04 10:03 . 2012-06-12 21:01 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-04-28 03:55 . 2012-06-12 21:01 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys

2012-04-26 05:41 . 2012-06-12 21:01 77312 ----a-w- c:\windows\system32\rdpwsx.dll

2012-04-26 05:41 . 2012-06-12 21:01 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll

2012-04-26 05:34 . 2012-06-12 21:01 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2011-09-13 2317312]

"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-07-03 462920]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

FancyStart daemon.lnk - c:\windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe [2011-12-26 12862]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

.

R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-02-03 135664]

R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-02-03 135664]

R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys [2009-06-10 57344]

R3 NovacomD;Palm Novacom;c:\program files\Palm, Inc\novacomd\amd64\novacomd.exe [2011-03-15 71168]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2011-01-18 250984]

R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys [2009-06-10 56832]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-14 17920]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-13 1255736]

R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2009-07-14 23040]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2011-06-17 79488]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2011-06-17 40064]

S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-07-26 17024]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]

S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe [2011-01-25 379520]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-09-28 204288]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-09-28 361984]

S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-07-03 15416]

S2 cpuz135;cpuz135;c:\windows\system32\drivers\cpuz135_x64.sys [2010-11-09 21992]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-07-03 655944]

S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\amdhub30.sys [2011-07-16 96896]

S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]

S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [2011-09-28 10207232]

S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2011-09-28 317952]

S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\amdxhc.sys [2011-07-16 214144]

S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-06-07 231440]

S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [2010-12-31 138024]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-07-03 24904]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-03-21 452200]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2011-08-18 53376]

.

.

Contents of the 'Scheduled Tasks' folder

.

2012-07-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-02-03 13:57]

.

2012-07-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-02-03 13:57]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]

@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"

[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]

2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]

@="{64174815-8D98-4CE6-8646-4C039977D808}"

[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]

2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mStart Page = hxxp://asus.msn.com

mLocal Page = c:\windows\SysWOW64\blank.htm

TCP: DhcpNameServer = 192.168.0.1

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Toolbar-Locked - (no file)

HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe

AddRemove-ASUS_Screensaver - c:\windows\system32\ASUS_Screensaver.scr

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-07-15 16:53:15

ComboFix-quarantined-files.txt 2012-07-15 20:53

.

Pre-Run: 122,290,962,432 bytes free

Post-Run: 122,376,114,176 bytes free

.

- - End Of File - - 339048DA92830E1905A26CC03FB10718

Thanks.

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  • Staff

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.

  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo

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  • Staff

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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