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Exploit.drop9 is tenacious


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Hello, I'm hoping to get some feedback or instruction regarding this persistent issue. I noticed two days ago that all of my Explorer searches were redirecting, so I ran MalwareBytes and it found the Exploit.Drop9. I removed it per the instructions, rebooted, scanned everything again and came up empty, yet Explorer is still redirecting. Firefox works okay, but I don't really want to just abandon my computer to this bug and pretend it isn't there by not using Explorer.

Thanks to anyone who might be able to help. I would have looked more at the other solutions, but they seem to be pretty individual-specific.

Purefoysgirl

DDS.txt

Attach.txt

hijackthis.log

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Hello koontzman and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

Please uninstall Toolbar - Big Fish Games.

Step 2

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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Sorry for the wait, I'm a manager in retail and a grad student, it's a bad combo. Here's the Combofix result - and it's a little jarring that it reboots in the middle, the instructions hadn't quite prepared me for that.

ComboFix 12-07-11.03 - Stacey 07/12/2012 4:45.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8119.6447 [GMT -5:00]

Running from: c:\users\Stacey\Desktop\ComboFix.exe

AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}

SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\install.exe

c:\programdata\PCDr\5907\Downloads\246b20c1-8ea9-4148-a34e-d03c8a1d5a76.dll

c:\programdata\PCDr\5907\Downloads\27e5bc9a-105f-4d7f-8352-e6ef1c8933dd.dll

c:\users\Stacey\AppData\Local\Electronic Arts\Deployment\nhaqlvptu.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\_ctypes.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\_elementtree.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\_hashlib.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\_socket.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\_ssl.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\pyexpat.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\pysqlite2._sqlite.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\python26.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\pythoncom26.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\PyWinTypes26.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\select.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\unicodedata.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32api.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32com.shell.shell.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32crypt.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32event.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32file.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32inet.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32pdh.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\win32process.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\windows._cacheinvalidation.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wx._controls_.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wx._core_.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wx._gdi_.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wx._html2.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wx._misc_.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wx._windows_.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wx._wizard.pyd

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wxbase293u_net_vc.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wxbase293u_vc.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wxmsw293u_adv_vc.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wxmsw293u_core_vc.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wxmsw293u_html_vc.dll

c:\users\Stacey\AppData\Local\Temp\_MEI33002\wxmsw293u_webview_vc.dll

.

.

((((((((((((((((((((((((( Files Created from 2012-06-12 to 2012-07-12 )))))))))))))))))))))))))))))))

.

.

2012-07-12 00:05 . 2012-07-12 00:05 -------- d-----w- c:\program files (x86)\Common Files\Java

2012-07-12 00:05 . 2012-07-12 00:05 -------- d-----w- c:\program files (x86)\Oracle

2012-07-11 11:36 . 2012-06-12 03:08 3148800 ----a-w- c:\windows\system32\win32k.sys

2012-07-11 10:27 . 2012-06-06 06:06 2004480 ----a-w- c:\windows\system32\msxml6.dll

2012-07-10 15:17 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll

2012-07-10 15:17 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll

2012-07-08 03:57 . 2012-07-08 03:58 -------- d-----w- c:\program files (x86)\Flux Family Secrets - The Book of Oracles

2012-07-08 03:20 . 2012-05-05 00:29 772504 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2012-06-27 11:14 . 2012-06-27 11:14 -------- d-----w- c:\users\Stacey\AppData\Local\Macromedia

2012-06-24 10:32 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll

2012-06-24 10:32 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe

2012-06-24 10:32 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll

2012-06-24 10:32 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll

2012-06-24 10:32 . 2012-06-02 22:19 38424 ----a-w- c:\windows\system32\wups.dll

2012-06-24 10:32 . 2012-06-02 22:19 701976 ----a-w- c:\windows\system32\wuapi.dll

2012-06-24 10:32 . 2012-06-02 22:15 99840 ----a-w- c:\windows\system32\wudriver.dll

2012-06-24 10:32 . 2012-06-02 20:19 186752 ----a-w- c:\windows\system32\wuwebv.dll

2012-06-24 10:32 . 2012-06-02 20:15 36864 ----a-w- c:\windows\system32\wuapp.exe

2012-06-20 23:49 . 2012-06-20 23:49 -------- d-----w- c:\program files (x86)\Island Tribe

2012-06-14 22:06 . 2012-06-14 22:06 -------- d-----w- c:\program files\iTunes

2012-06-14 22:06 . 2012-06-14 22:06 -------- d-----w- c:\program files (x86)\iTunes

2012-06-14 22:06 . 2012-06-14 22:06 -------- d-----w- c:\program files\iPod

2012-06-13 18:06 . 2012-06-13 18:06 -------- d-----w- c:\program files (x86)\WinSCP

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-07-08 03:20 . 2010-07-18 23:59 472840 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-07-02 10:24 . 2012-04-07 20:43 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-07-02 10:24 . 2011-05-21 19:18 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-05-31 14:57 . 2011-12-16 03:53 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll

2012-05-31 14:57 . 2011-12-16 03:53 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll

2012-05-02 20:24 . 2012-05-16 11:09 27760 ----a-w- c:\windows\system32\drivers\avkmgr.sys

2012-04-27 15:20 . 2012-05-16 11:09 132832 ----a-w- c:\windows\system32\drivers\avipbb.sys

2012-04-25 05:32 . 2012-05-16 11:09 98848 ----a-w- c:\windows\system32\drivers\avgntflt.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-07-19 39408]

"Messenger (Yahoo!)"="c:\progra~2\Yahoo!\MESSEN~1\YahooMessenger.exe" [2011-08-22 6276408]

"GoogleDriveSync"="c:\program files (x86)\Google\Drive\googledrivesync.exe" [2012-06-21 12163848]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696]

"ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2009-07-17 237568]

"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]

"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]

"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2012-05-02 348624]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]

"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2012-05-31 296056]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-08 421776]

"BingDesktop"="c:\program files (x86)\Microsoft\BingDesktop\BingDesktop.exe" [2012-03-30 1858152]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]

.

c:\users\Stacey\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]

OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-19 135664]

R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-03-01 2348352]

R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]

R3 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-09-18 169312]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-07-08 195336]

R3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files (x86)\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe [2009-12-15 25832]

R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-19 135664]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2010-07-21 45456]

R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-07-19 1255736]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]

S1 avkmgr;avkmgr;c:\windows\system32\DRIVERS\avkmgr.sys [2012-05-02 27760]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]

S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]

S2 AntiVirSchedulerService;Avira Scheduler;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe [2012-05-02 86224]

S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-06-15 249648]

S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2012-03-30 151656]

S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-10-02 13336]

S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2010-08-20 689472]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-02-29 382272]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2009-09-26 233984]

S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2009-10-16 321064]

S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [2012-01-17 188224]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-07-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-19 16:50]

.

2012-07-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-19 16:50]

.

2012-07-02 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job

- c:\program files\Dell Support Center\uaclauncher.exe [2012-04-13 06:11]

.

2012-07-12 c:\windows\Tasks\SystemToolsDailyTest.job

- c:\program files\Dell Support Center\uaclauncher.exe [2012-04-13 06:11]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]

@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"

[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]

2012-06-21 00:02 755224 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]

@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"

[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]

2012-06-21 00:02 755224 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]

@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"

[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]

2012-06-21 00:02 755224 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]

@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"

[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]

2012-06-21 00:02 755224 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-07 8158240]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2010-07-21 2327952]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.bing.com/

mLocal Page = c:\windows\SYSTEM32\blank.htm

uInternet Settings,ProxyOverride = <local>;*.local

IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html

TCP: DhcpNameServer = 192.168.1.1

DPF: {8ADC4409-4FBF-4224-B73F-2392C721BCB4} - hxxp://games.bigfishgames.com/en_butterflyescape/online/GenimoWebGamesControl.cab

DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://www.gamehouse.com/games/zylom/zylomplayer.cab

FF - ProfilePath - c:\users\Stacey\AppData\Roaming\Mozilla\Firefox\Profiles\p51vuhd5.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=SO3TDF&PC=SUN3&q=

FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com/?form=MFEHPG&publ=Google&crea=userid1743afc1e8644cae7a17526e1526e254c08ae_4730355776

FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties

FF - prefs.js: network.proxy.type - 0

FF - user.js: yahoo.ytff.general.dontshowhpoffer - true

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKCU-Run-EA Core - c:\program files (x86)\Electronic Arts\EADM\Core.exe

Wow6432Node-HKCU-Run-Deployment - c:\users\Stacey\AppData\Local\Electronic Arts\Deployment\nhaqlvptu.dll

Wow6432Node-HKLM-Run-DellSupportCenter - c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe

SafeBoot-MCODS

Toolbar-Locked - (no file)

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-3447050947-3487968692-888834055-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.Email.1"

.

[HKEY_USERS\S-1-5-21-3447050947-3487968692-888834055-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.VCard.1"

.

[HKEY_USERS\S-1-5-21-3447050947-3487968692-888834055-1001\Software\SecuROM\License information*]

"datasecu"=hex:87,a6,d8,f9,3d,52,03,8d,ce,19,98,d1,1f,e0,7b,53,77,09,0a,ea,74,

07,cb,d2,f5,4c,7d,22,e5,4f,1b,c1,e9,6f,9a,86,03,f3,63,c2,0c,ec,bf,f4,0a,4e,\

"rkeysecu"=hex:64,b6,bd,e1,3e,80,9e,c4,40,b4,90,83,87,8e,33,49

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Avira\AntiVir Desktop\avguard.exe

c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

c:\program files (x86)\Google\Update\1.3.21.111\GoogleCrashHandler.exe

.

**************************************************************************

.

Completion time: 2012-07-12 04:57:00 - machine was rebooted

ComboFix-quarantined-files.txt 2012-07-12 09:56

.

Pre-Run: 801,837,150,208 bytes free

Post-Run: 802,847,977,472 bytes free

.

- - End Of File - - 07585EB6933B928C014CA9B46DBFA00A

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Good! :)

Step 1

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 2

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan

  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic

In your next reply, post the following log files:

  • Malwarebytes' Anti-Malware log
  • ESET Online Scanner log

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Should I have to right click and run everything (IE, FF, notepad etc.) as an administrator because it's all marked for registry deletion? My Avira won't kick in, either, even running it as an admin.

Malwarebytes:

Malwarebytes Anti-Malware 1.62.0.1300

www.malwarebytes.org

Database version: v2012.07.12.06

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Stacey :: HANK-PC [administrator]

7/12/2012 6:21:32 AM

mbam-log-2012-07-12 (06-21-32).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 237364

Time elapsed: 3 minute(s), 33 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

ESET Online Scanner Log:

ESETSmartInstaller@High as downloader log:

all ok

# version=7

# OnlineScannerApp.exe=1.0.0.1

# OnlineScanner.ocx=1.0.0.6583

# api_version=3.0.2

# EOSSerial=7d005ebdefe5fe4a96c2e6cada9be9ca

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2012-07-12 12:46:58

# local_time=2012-07-12 07:46:58 (-0600, Central Daylight Time)

# country="United States"

# lang=1033

# osver=6.1.7601 NT Service Pack 1

# compatibility_mode=512 16777215 100 0 0 0 0 0

# compatibility_mode=1792 16777215 100 0 4004581 4004581 0 0

# compatibility_mode=5893 16776574 100 94 4035370 93636218 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=319026

# found=1

# cleaned=1

# scan_time=4450

C:\Qoobox\Quarantine\C\Users\Stacey\AppData\Local\Electronic Arts\Deployment\nhaqlvptu.dll.vir a variant of Win32/Kryptik.AIGG trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

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Do I need to delete ComboFix? Please advise - EVERYTHING is giving me an error saying it is an illegal operation attempted on a registry key that has been marked for deletion. I really don't want anything deleting my ability to adjust the sound on my computer! Please tell me if this is a normal part of this process.

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Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Did you read that? Reboot and will be solved.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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