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Help with infection Dropper.Generic_c.MMI and Trojan.Dropper.BCMiner


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Hi. Need some assistance with the infection Dropper.Generic_c.MMI and Trojan.Dropper.BCMiner. Yesterday I got an AVG popup with telling me of an infection. I am not sure if it was for Dropper.Generic_c.MMI or Trojan.Dropper.BCMiner.

At any rate, I immediately ran AVG and it found three (3) of which two were apparently fixed. The third one was listed as 'Object is white-listed (critical/system file that should not be removed'.

After that I ran MBAM (after I upgraded it) and apparently it was fixed. Log included below. I reboot the computer and did not use the computer until this morning when I re-ran MBAM. No new malicious items were found. However, AVG keeps coming up with a pop-up window saying that it has detected a threat. See text of message below.

I ran DDS as suggested and pasted the log info at the end of this post.

Is the infection hiding or fixed? What can cause AVG to identify a potential threat and not MBAM? I have fixed other Trojans and Viruses in the past on other computers following info from here but this one is getting the best of me and it the reason what I finally signed in to the forum. This things are getting sneakier every time.

Any assistance will be greatly appreciated.

===

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.07.05.07

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Ram :: AG-DESK [administrator]

7/5/2012 5:06:12 PM

mbam-log-2012-07-05 (17-06-12).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 458063

Time elapsed: 50 minute(s), 51 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Windows\Installer\{2e30ae0f-0680-91e8-646c-339ad930989a}\U\00000008.@ (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.

(end)

---

===

AVG Resident Shield Alert

Threat detected!

File name: c:\Windows\System32\services.exe

Threat name: Trojan horse Dropper.Generic_c.MMI

Detected on open.

>>Ignore the treat

The identified file will remain in its current location on your disk. To ensure you are protected, Resident Shield will not allow you to access files that are infected.

Show details

Process name: C:\Windows\System\svchost.exe

Process ID:: 596

---

---->> NOTE form OP: When I ran MBAM again, the AVG window closed and another opened saying 'Multiple threat detection. Running MBAM in Quick Scan MBAM does not find any malicious items. The text from the second AVG pop-up, which is presented in three columns is listed below.

File: c:\Windows\System32\services.exe - Infection: Trojan horse Dropper.Generic_c.MMI - Result: Object is white-listed (critical/system file that should not be removed)

File: c:\Windows\System32\services.exe - Infection: Trojan horse Dropper.Generic_c.MMI - Result: Object is white-listed (critical/system file that should not be removed)

All items were resolved.

---

===

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by Ram at 12:31:33 on 2012-07-06

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8190.6198 [GMT -4:00]

.

AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2012\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe

C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe

C:\Program Files\Saitek\DirectOutput\DirectOutputService.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Program Files (x86)\Synology\Assistant\UsbClientService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\DAODx.exe

C:\Windows\Explorer.EXE

C:\Windows\WindowsMobile\wmdc.exe

C:\Program Files\Logitech\SetPointP\SetPoint.exe

C:\Program Files\SmartTechnology\Software\ProfilerU.exe

C:\Program Files\SmartTechnology\Software\SaiMfd.exe

C:\Users\Ram\AppData\Local\Plaxo\3.34.0.3\PlaxoHelper_en.exe

C:\Windows\system32\svchost.exe -k WindowsMobile

C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

C:\Program Files (x86)\ATI Technologies\HydraVision\HydraGrd.exe

C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE

C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe

C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files (x86)\AVG\AVG2012\avgtray.exe

C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\ATI Technologies\HydraVision\Grid64.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\SearchIndexer.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe

C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM64.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\mobsync.exe

C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE

C:\Users\Ram\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ram\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ram\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ram\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ram\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Ram\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = file:///D:/AG/Ram/Personal/bookmarks.html

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File

uRun: [PlaxoUpdate] C:\Users\Ram\AppData\Local\Plaxo\3.34.0.3\PlaxoHelper_en.exe -a

uRun: [PlaxoSysTray] C:\Users\Ram\AppData\Local\Plaxo\3.34.0.3\PlaxoSysTray.exe

uRun: [Google Update] "C:\Users\Ram\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [KiesHelper] C:\Program Files (x86)\Samsung\Kies\KiesHelper.exe /s

uRun: [KiesPDLR] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

uRun: [Grid] "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraGrd.exe"

uRun: [HydraVisionDesktopManager] "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"

mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r

mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mRun: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe

mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe

mRun: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml

dRunOnce: [AOD] C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe AutoTune

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: Open Client to monitor &1 - C:\Windows\web\AOpenClient.htm

IE: Open Client to monitor &2 - C:\Windows\web\AOpenClient.htm

IE: Open Client to monitor &3 - C:\Windows\web\AOpenClient.htm

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

LSP: mswsock.dll

Trusted Zone: intuit.com\ttlc

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/3.0.1.0/GarminAxControl.CAB

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: Interfaces\{920C730C-10BA-4455-BBB0-74699A7B12CA} : NameServer = 75.75.75.75,75.75.76.76

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll

BHO-X64: AVG Do Not Track - No File

BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll

BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File

mRun-x64: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r

mRun-x64: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mRun-x64: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe

mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe

mRun-x64: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgidsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]

R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-4-5 361984]

R2 AODDriver4.1;AODDriver4.1;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-3-5 53888]

R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe [2011-5-30 109056]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-4-30 5106744]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]

R2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe [2012-6-25 216080]

R2 SaiDOutput;Saitek DirectOutput;C:\Program Files\Saitek\DirectOutput\DirectOutputService.exe [2011-6-8 230912]

R2 UsbClientService;UsbClientService;C:\Program Files (x86)\Synology\Assistant\UsbClientService.exe [2011-2-18 245760]

R3 amdiox64;AMD IO Driver;C:\Windows\system32\DRIVERS\amdiox64.sys --> C:\Windows\system32\DRIVERS\amdiox64.sys [?]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]

R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]

R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]

R3 busenum;Synology Virtual USB Hub;C:\Windows\system32\DRIVERS\busenum.sys --> C:\Windows\system32\DRIVERS\busenum.sys [?]

R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;C:\Windows\system32\DRIVERS\LEqdUsb.Sys --> C:\Windows\system32\DRIVERS\LEqdUsb.Sys [?]

R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;C:\Windows\system32\DRIVERS\LHidEqd.Sys --> C:\Windows\system32\DRIVERS\LHidEqd.Sys [?]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\nusb3hub.sys --> C:\Windows\system32\DRIVERS\nusb3hub.sys [?]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\nusb3xhc.sys --> C:\Windows\system32\DRIVERS\nusb3xhc.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\system32\drivers\viahduaa.sys --> C:\Windows\system32\drivers\viahduaa.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]

S3 SaidA2AE;SaidA2AE;C:\Windows\system32\DRIVERS\SaidA2AE.sys --> C:\Windows\system32\DRIVERS\SaidA2AE.sys [?]

S3 SaiH0763;SaiH0763;C:\Windows\system32\DRIVERS\SaiH0763.sys --> C:\Windows\system32\DRIVERS\SaiH0763.sys [?]

S3 SaiH0BAC;SaiH0BAC;C:\Windows\system32\DRIVERS\SaiH0BAC.sys --> C:\Windows\system32\DRIVERS\SaiH0BAC.sys [?]

S3 SaiK0b4d;SaiK0b4d;C:\Windows\system32\DRIVERS\SaiK0b4d.sys --> C:\Windows\system32\DRIVERS\SaiK0b4d.sys [?]

S3 SaiK0BD4;SaiK0BD4;C:\Windows\system32\DRIVERS\SaiK0BD4.sys --> C:\Windows\system32\DRIVERS\SaiK0BD4.sys [?]

S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\system32\DRIVERS\ssadbus.sys --> C:\Windows\system32\DRIVERS\ssadbus.sys [?]

S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\system32\DRIVERS\ssadmdfl.sys --> C:\Windows\system32\DRIVERS\ssadmdfl.sys [?]

S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\system32\DRIVERS\ssadmdm.sys --> C:\Windows\system32\DRIVERS\ssadmdm.sys [?]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]

S3 WSDScan;WSD Scan Support via UMB;C:\Windows\system32\DRIVERS\WSDScan.sys --> C:\Windows\system32\DRIVERS\WSDScan.sys [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-07-05 16:19:17 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%

2012-07-04 12:09:09 29712 ----a-w- C:\Windows\System32\nitrolocalmon2.dll

2012-07-04 12:09:09 17936 ----a-w- C:\Windows\System32\nitrolocalui2.dll

2012-07-04 12:09:07 -------- d-----w- C:\Program Files\Common Files\Nitro PDF

2012-07-04 12:09:05 -------- d-----w- C:\Program Files (x86)\Common Files\Nitro PDF

2012-06-22 14:47:10 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2012-06-22 14:46:56 99840 ----a-w- C:\Windows\System32\wudriver.dll

2012-06-22 14:46:40 36864 ----a-w- C:\Windows\System32\wuapp.exe

2012-06-22 14:46:40 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2012-06-15 13:08:58 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll

2012-06-15 13:08:58 366592 ----a-w- C:\Windows\System32\qdvd.dll

.

==================== Find3M ====================

.

2012-07-06 14:03:13 18960 ----a-w- C:\Windows\System32\drivers\LNonPnP.sys

2012-06-16 15:52:07 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-06-16 15:52:07 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-05-20 23:11:07 61 --sh--w- C:\Windows\cnerolf.bin

2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-05-15 01:32:33 3146752 ----a-w- C:\Windows\System32\win32k.sys

2012-05-05 11:58:03 8769696 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll

2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll

2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll

2012-04-26 05:34:27 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe

2012-04-24 05:37:37 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2012-04-24 05:37:37 140288 ----a-w- C:\Windows\System32\cryptnet.dll

2012-04-24 05:37:36 1462272 ----a-w- C:\Windows\System32\crypt32.dll

2012-04-24 04:36:42 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2012-04-24 04:36:42 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll

2012-04-24 04:36:42 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2012-04-19 08:50:26 28480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys

.

============= FINISH: 12:32:03.98 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 2/18/2011 8:47:06 PM

System Uptime: 7/6/2012 11:39:07 AM (1 hours ago)

.

Motherboard: ASUSTeK Computer INC. | | M4A87TD EVO

Processor: AMD Phenom™ II X2 555 Processor | AM3 | 3200/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 1397 GiB total, 1287.843 GiB free.

D: is FIXED (NTFS) - 37 GiB total, 16.836 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP317: 6/22/2012 9:27:16 AM - Scheduled Checkpoint

RP318: 6/22/2012 10:46:26 AM - Windows Update

RP319: 6/25/2012 5:35:01 PM - Configured Microsoft Office Enterprise 2007

RP320: 7/2/2012 5:57:17 PM - Scheduled Checkpoint

RP321: 7/4/2012 8:07:44 AM - Installed Nitro Reader 2

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Ace Utilities 2.5.0

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.3)

AMD VISION Engine Control Center

Apple Application Support

Apple Software Update

Application Profiles

Cardo Upgrades

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Localization All

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CloneDVD2

D3DX10

eReg

Flight Simulator X

Flight Simulator X Service Pack 1

FSFDT FSCopilot

FSFDT FSInn

Garmin USB Drivers

Google Chrome

Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)

HydraVision

Java Auto Updater

Java™ 6 Update 31

JMicron JMB36X Driver

Junk Mail filter update

Kies mini

Macromedia Dreamweaver 3

Malwarebytes Anti-Malware version 1.61.0.1400

Mesh Runtime

Messenger Companion

Microsoft Flight Simulator X

Microsoft Flight Simulator X: Acceleration

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

Nero 6 Ultra Edition

Platform

Plaxo Toolbar for Windows

PrimoPDF -- brought to you by Nitro PDF Software

Quicken 2010

QuickTime

Realtek Ethernet Controller Driver For Windows 7

Renesas Electronics USB 3.0 Host Controller Driver

Saitek Pro Flight Panels 6.6.6.3

Samsung Kies

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

SolveigMM AVI Trimmer

Synology Assistant (remove only)

TPM Profile Package

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VIA Platform Device Manager

Visual Studio 2008 x64 Redistributables

VLC media player 1.1.11

Windows 7 Codec Pack 3.4.0

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

8/31/2012 6:01:01 PM, Error: Microsoft-Windows-Time-Service [34] - The time service has detected that the system time needs to be changed by -6220777 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.21.15:123) is working properly.

7/6/2012 12:10:14 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

7/6/2012 12:10:14 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

7/6/2012 11:40:30 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

7/6/2012 11:39:30 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

7/6/2012 11:39:30 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

7/6/2012 11:39:30 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

7/6/2012 11:39:30 AM, Error: Service Control Manager [7000] - The ElbyCDIO Driver service failed to start due to the following error: This driver has been blocked from loading

7/6/2012 11:39:30 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\ElbyCDIO.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

7/6/2012 11:39:18 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\ElbyDelay.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

7/6/2012 11:38:24 AM, Error: Service Control Manager [7034] - The AMD FUEL Service service terminated unexpectedly. It has done this 1 time(s).

7/6/2012 11:12:20 AM, Error: cdrom [15] - The device, \Device\CdRom0, is not ready for access yet.

7/4/2012 11:26:07 AM, Error: Service Control Manager [7034] - The AMD FUEL Service service terminated unexpectedly. It has done this 2 time(s).

7/31/2012 11:55:29 AM, Error: Microsoft-Windows-Time-Service [34] - The time service has detected that the system time needs to be changed by -4579180 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.21.19:123) is working properly.

7/3/2012 5:06:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

7/3/2012 4:55:01 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

7/3/2012 3:36:34 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

6/30/2012 5:24:37 PM, Error: Microsoft-Windows-Time-Service [34] - The time service has detected that the system time needs to be changed by -3974383 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.21.21:123) is working properly.

.

==== End Of File ===========================

---End of Post---

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Hello ramalias1 and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Download OTL to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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