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JFT

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as instructed, here is my hijack this log file. Since I can't get malwarebytes to work I cannot provide a logfile from that.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:05:05 PM, on 2/11/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SYSTEM32\PRISMSVR.EXE

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Maxtor\Sync\SyncServices.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\PRISMSVC.EXE

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\Kodak Picture CD\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\Program Files\Dell Wireless\PRISMCFG.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe

C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/learnmore/learnm...amp;lcode=en-us

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\userinit.exe,C:\WINDOWS\system32\twex.exe,

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [EPSON Stylus Photo R1800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /O6 "USB003" /M "Stylus Photo R1800"

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [EPSON Stylus Photo R1800 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /FU "C:\WINDOWS\TEMP\E_S1F9.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - S-1-5-18 Startup: PowerReg SchedulerV2.exe (User 'SYSTEM')

O4 - .DEFAULT Startup: PowerReg SchedulerV2.exe (User 'Default user')

O4 - Startup: PowerReg SchedulerV2.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak Picture CD\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab

O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://meijer.lifepics.com/net/Uploader/LPUploader41.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 15172 bytes

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  • Root Admin

STEP 1

With all other applications closed (Taskbar empty), open HijackThis again

and run Do a system scan only and place a check mark on the following items.

  • F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\userinit.exe,C:\WINDOWS\system32\twex.exe,
  • O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
  • O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
  • O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
  • O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
  • O4 - HKCU\..\Run: [EPSON Stylus Photo R1800 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /FU "C:\WINDOWS\TEMP\E_S1F9.tmp" /EF "HKCU"
  • O4 - S-1-5-18 Startup: PowerReg SchedulerV2.exe (User 'SYSTEM')
  • O4 - .DEFAULT Startup: PowerReg SchedulerV2.exe (User 'Default user')
  • O4 - Startup: PowerReg SchedulerV2.exe
  • O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
  • O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
  • O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    Then Quit All Browsers including the one you're reading this in now.
    Then click on Fix checked and then quit HJT

STEP 2

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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  • Root Admin

Well you can attempt to run this then. If that does not work then you're going to need access to burn a CD.

Download to the desktop: Dr.Web CureIt

  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
    check.gif
    If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    move.gif
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.
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Thanks for your help so far, but now my computer is nearly completely unusuable, at least for accessing the Internet. I cannot do what you want me to do above because it will not allow me to access Malwarebytes.org for me to download the program above. When I put www.malwarebytes.org in the brower it tells me I'm not connected to the Internet when I clearly am. A google search on Dr. Web Cureit just redirects me to various sites and I cannot get to where I need to go. So, I can burn a CD using my wife's computer, which I am using to post this. Just provide instructions please....and THANKS.

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  • Root Admin

Avira AntiVir Rescue System

Requires access to a working computer with a CD/DVD burner to create a bootable CD.

  • Download the
    Avira AntiVir Rescue System
    from
    here
  • Place a blank CD in your burner and double-click on the downloaded file.

  • The program will automatically burn the CD for you.

  • Place the burned CD into the affected computer and start the computer from this CD.

  • On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.

  • Click on the
    Configuration
    button.

    • Select
      Scan all files
    • Select
      Try to repair infected files
      and
      Rename files, if they cannot be removed

    • Select
      Scan for dialers

    • Select
      Scan for joke programs (Jokes)

    • Select
      Scan for games

    • Select
      Scan for spyware (SPR)

    [*]
    Click on
    Virus scanner

    [*]
    Click on
    Start scanner
    at the bottom of the screen

    [*]
    Currently the program does not support saving a log. Write down the amount of items for Records, Suspect files, and Warnings

The Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore and is updated several times a day so that the most recent security updates are always available.

Screen resolution problems

Please see the post
here
if you're unable to view the entire screen of Avira.
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I know i'm not computer saavy. I have a stupid question: How do I "start the computer from the CD'? Right now my computer is on and i put in the CD with the above program and my computer says it can't write to the CD because it's not empty. Well, I don't want to write to the damn CD. I want it to run. But I select run and that's what it tells me. ARGH. I tried restarting the computer with the CD in but that didn't do anything.

thanks.

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I know i'm not computer saavy. I have a stupid question: How do I "start the computer from the CD'? Right now my computer is on and i put in the CD with the above program and my computer says it can't write to the CD because it's not empty. Well, I don't want to write to the damn CD. I want it to run. But I select run and that's what it tells me. ARGH. I tried restarting the computer with the CD in but that didn't do anything.

thanks.

ok, I think I figured out how to boot the computer from the CD, via F12 when I restart it.....BUT the CD I burned of the Avira site does not work to boot the computer. My computer says it's not a bootable device or something to that effect. Am I doing something wrong or is my computer that messed up?

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How OLD is the computer? Maybe the CD you burned is not good. Did you burn it with software or double-click it and let Avira burn the CD for you?

Try burning a NEW CD and see if the F12 boot to CD works again.

The computer I'm using to burn the CD I'm guessing is probably 2 years old. I've tried burning three different CDs now and the file is on there but it won't work to boot the computer. Also, I don't understand when you say "double-click it and let Avira burn the CD for you". When I go to the Avira site and select "download" I get the same dialog box that you always get when downloading a file. Showing Run, Save, or Cancel. I save it to "CD burning" then when it's downloaded I burn the CD. I cannot see anything where I can "double click it and let Avira burn the CD" for me. What am I missing? The Avira site even says "double click on the rescue system package..." but there is just the "download" button that brings up the dialog box. I'm sorry if you need to spell it out for me, I am not computer saavy.

If this doesn't end up working what are my options? Right now, smashing my computer to bits sounds good.

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  • Root Admin

No problem. You're just not used to this is all.

Yes download the file by choosing SAVE and save it to your desktop or what ever directory you normally save to. Then close the Web browser and other programs if running. Open My Computer and browse to where you saved the file you just downloaded. Make sure you have a blank CD in the drive and this time Double-click on the file you just downloaded as though you were going to install it, but it will open a dialog box to burn the CD for you. You don't use your own software to burn the CD.

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No problem. You're just not used to this is all.

Yes download the file by choosing SAVE and save it to your desktop or what ever directory you normally save to. Then close the Web browser and other programs if running. Open My Computer and browse to where you saved the file you just downloaded. Make sure you have a blank CD in the drive and this time Double-click on the file you just downloaded as though you were going to install it, but it will open a dialog box to burn the CD for you. You don't use your own software to burn the CD.

Thanks. This worked!! I can now access this website on MY computer and can also run malwarebytes and I couldn't before. Here is the log file from it.

Malwarebytes' Anti-Malware 1.34

Database version: 1749

Windows 5.1.2600 Service Pack 3

2/15/2009 7:59:58 PM

mbam-log-2009-02-15 (19-59-58).txt

Scan type: Full Scan (C:\|I:\|)

Objects scanned: 190905

Time elapsed: 1 hour(s), 16 minute(s), 11 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 5

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\John\Local Settings\Temp\UAC38e2.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\UACetyxuwko.dat (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\UACmotobavn.log (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\UACtgplteyn.dll (Trojan.Agent) -> Quarantined and deleted successfully.

and here is the hijack this log file I just ran. See any problems? THANKS again!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:20:54 PM, on 2/15/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SYSTEM32\PRISMSVR.EXE

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Maxtor\Sync\SyncServices.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\PRISMSVC.EXE

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\STOPzilla!\STOPzilla.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Kodak Picture CD\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\Program Files\Dell Wireless\PRISMCFG.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Yahoo!\YOP\yop.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/learnmore/learnm...amp;lcode=en-us

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll

O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [EPSON Stylus Photo R1800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /O6 "USB003" /M "Stylus Photo R1800"

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Kodak Picture CD\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab

O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://meijer.lifepics.com/net/Uploader/LPUploader41.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 14915 bytes

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  • Root Admin

Overall look okay now. A LOT of stuff running over all when done here you might want to post in the PC Help forum for assistance with reducing the amount of non required startup items.

ERUNT Registry Backup and Restore for Windows

Please download ERUNT and backup your Registry before proceeding.
ERUNT

Well worth this running every bootup.

Download to the desktop: Dr.Web CureIt

  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
    check.gif
    If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    move.gif
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.
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Overall look okay now. A LOT of stuff running over all when done here you might want to post in the PC Help forum for assistance with reducing the amount of non required startup items.

ERUNT Registry Backup and Restore for Windows
Please download ERUNT and backup your Registry before proceeding.

Well worth this running every bootup.

Download to the desktop: Dr.Web CureIt

  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan

  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.

  • Once the short scan has finished, Click Options > Change settings

  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".

  • Back at the main window, mark the drives that you want to scan.

  • Select all drives. A red dot shows which drives have been chosen.

  • Click the green arrow at the right, and the scan will start.

  • Click 'Yes to all' if it asks if you want to cure/move the file.

  • When the scan has finished, look if you can click next icon next to the files found:

    check.gif

    If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

    move.gif

    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)

  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list

  • Save the report to your desktop. The report will be called DrWeb.csv

  • Close Dr.Web Cureit.

  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.

  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.

Ok, I haven't done the above but I did manage to run ComboFix as instructed earlier. Here is the log for that:

ComboFix 09-02-17.02 - John 2009-02-18 18:14:53.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1380 [GMT -5:00]

Running from: c:\documents and settings\John\Desktop\ComboFix.exe

AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated)

AV: Norton Security Online *On-access scanning disabled* (Updated)

FW: Norton Security Online *disabled*

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat

c:\windows\IE4 Error Log.txt

c:\windows\system32\twain32

c:\windows\system32\twain32\local.ds

c:\windows\system32\twain32\user.ds

c:\windows\wiaserviv.log

I:\Autorun.inf

----- BITS: Possible infected sites -----

hxxp://download.esd.intuit.com

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Service_UACd.sys

((((((((((((((((((((((((( Files Created from 2009-01-18 to 2009-02-18 )))))))))))))))))))))))))))))))

.

2009-02-17 22:06 . 2009-02-17 22:06 <DIR> d-------- c:\documents and settings\John\DoctorWeb

2009-02-17 18:32 . 2009-02-17 18:32 <DIR> d-------- c:\program files\Avira

2009-02-17 18:32 . 2009-02-17 18:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avira

2009-02-15 18:39 . 2009-02-15 18:39 <DIR> d-------- c:\documents and settings\John\Application Data\Malwarebytes

2009-02-14 23:34 . 2009-02-14 23:34 <DIR> d-------- c:\documents and settings\All Users\Application Data\SITEguard

2009-02-14 23:33 . 2009-02-14 23:33 <DIR> d-------- c:\program files\Common Files\iS3

2009-02-14 23:33 . 2009-02-16 18:46 <DIR> d-------- c:\documents and settings\All Users\Application Data\STOPzilla!

2009-02-14 12:24 . 2009-02-14 12:24 <DIR> d-------- c:\windows\system32\Dell

2009-02-12 21:58 . 2009-02-12 22:18 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-02-12 21:58 . 2009-02-12 21:58 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-02-12 21:58 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-02-12 21:58 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-02-11 21:04 . 2009-02-11 21:04 <DIR> d-------- c:\program files\Trend Micro

2009-02-11 20:44 . 2008-07-30 17:42 23,888 --a------ c:\windows\system32\drivers\COH_Mon.sys

2009-02-11 20:44 . 2008-07-30 17:28 10,537 --a------ c:\windows\system32\drivers\COH_Mon.cat

2009-02-11 20:44 . 2008-07-30 17:28 706 --a------ c:\windows\system32\drivers\COH_Mon.inf

2009-01-25 11:40 . 2009-01-25 11:40 <DIR> d-------- c:\program files\Common Files\AnswerWorks 5.0

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-02-18 23:22 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP

2009-02-18 23:22 --------- d-----w c:\program files\Common Files\Symantec Shared

2009-02-18 22:50 --------- d-----w c:\program files\Spyware Doctor

2009-02-18 00:47 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater

2009-02-17 22:48 --------- d-----w c:\documents and settings\All Users\Application Data\Kodak

2009-02-16 23:43 --------- d-----w c:\program files\Kodak

2009-02-14 17:24 --------- d-----w c:\program files\Dell

2009-02-12 01:44 --------- d-----w c:\program files\Symantec

2009-02-12 01:44 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec

2009-02-12 01:43 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF

2009-02-12 01:43 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS

2009-02-12 01:43 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT

2009-01-30 02:45 --------- d--h--w c:\documents and settings\John\Application Data\Move Networks

2009-01-25 16:38 --------- d-----w c:\program files\Common Files\Intuit

2009-01-25 16:38 --------- d-----w c:\documents and settings\All Users\Application Data\Intuit

2009-01-25 16:35 --------- d-----w c:\program files\TurboTax

2009-01-07 01:09 --------- d--h--w c:\program files\InstallShield Installation Information

2008-12-23 15:12 --------- d-----w c:\program files\Bonjour

2008-08-11 15:48 6,048 ----a-w c:\documents and settings\John\Application Data\wklnhst.dat

2007-10-31 23:36 60,968 ----a-w c:\documents and settings\John\GoToAssistDownloadHelper.exe

2006-11-11 17:43 251 ----a-w c:\program files\wt3d.ini

2008-09-06 11:07 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008090620080907\index.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2006-07-16 389120]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-17 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-16 7323648]

"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]

"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-09-21 127036]

"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2006-05-03 98304]

"EPSON Stylus Photo R1800"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE" [2007-01-12 177664]

"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-10-25 169984]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2006-07-07 600896]

"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]

"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]

"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 1117184]

"OpwareSE2"="c:\program files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 49152]

"type32"="c:\program files\Microsoft IntelliType Pro\type32.exe" [2005-03-15 196608]

"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-08-25 1168264]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 115816]

"osCheck"="c:\progra~1\Symantec\osCheck.exe" [2007-01-14 771704]

"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]

"mxomssmenu"="c:\program files\Maxtor\OneTouch Status\maxmenumgr.exe" [2008-07-21 169312]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-10-01 111936]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]

"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497]

"SigmatelSysTrayApp"="stsystra.exe" [2006-07-24 c:\windows\stsystra.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-10-25 24576]

NkvMon.exe.lnk - c:\program files\Nikon\NkView6\NkvMon.exe [2006-11-18 237568]

Wireless USB 2.0 WLAN Card Utility.lnk - c:\program files\Dell Wireless\PRISMCFG.exe [2006-10-25 921704]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]

2007-10-31 18:36 10792 c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PRISMAPI.DLL]

2005-12-22 20:08 450646 c:\windows\system32\PRISMAPI.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]

--a------ 2005-09-29 14:01 67584 c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Yahoo!\\browser\\ycommon.exe"=

"c:\\Program Files\\Yahoo!\\YOP\\yop.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Adobe\\Photoshop Elements 7.0\\AdobePhotoshopElementsMediaServer.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]

R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [2008-10-10 13088]

R2 PRISMSVC;PRISMSVC;c:\windows\system32\PRISMSVC.exe [2006-10-25 61526]

R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2008-03-25 356920]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-01-02 99376]

S3 getPlus® Helper;getPlus® Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-10-27 33752]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

*Deregistered* - mchInjDrv

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]

\Shell\AutoRun\command - E:\setup.exe

.

Contents of the 'Scheduled Tasks' folder

2009-02-17 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-02-17 c:\windows\Tasks\Norton Security Online - Run Full System Scan - John.job

- c:\progra~1\Symantec\Norton AntiVirus\Navw32.exe [2007-01-14 04:09]

.

- - - - ORPHANS REMOVED - - - -

Toolbar-SITEguard - (no file)

HKLM-Run-BJCFD - c:\program files\BroadJump\Client Foundation\CFD.exe

.

------- Supplementary Scan -------

.

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uStart Page = hxxp://www.yahoo.com

uInternet Connection Wizard,ShellNext = hxxp://us.mcafee.com/root/learnmore/learnmore.asp?close=true&lcode=en-us

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-02-18 18:22:28

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-192812880-2319824721-1080938173-1006\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(888)

c:\program files\Citrix\GoToAssist\480\G2AWinLogon.dll

c:\windows\system32\PRISMAPI.DLL

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\program files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

c:\windows\system32\PRISMSVR.exe

c:\program files\Avira\AntiVir PersonalEdition Classic\sched.exe

c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe

c:\program files\Avira\AntiVir PersonalEdition Classic\avguard.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\windows\ehome\ehrecvr.exe

c:\windows\ehome\ehSched.exe

c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe

c:\program files\Intel\Intel Matrix Storage Manager\IAANTmon.exe

c:\program files\Maxtor\Sync\SyncServices.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files\Spyware Doctor\pctsSvc.exe

c:\windows\ehome\mcrdsvc.exe

c:\program files\Canon\CAL\CALMAIN.exe

c:\program files\Google\Google Desktop Search\GoogleDesktopIndex.exe

c:\program files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

c:\windows\system32\dllhost.exe

c:\program files\iPod\bin\iPodService.exe

c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

c:\program files\Symantec\LiveUpdate\AUPDATE.EXE

c:\program files\Symantec\LiveUpdate\LuCallbackProxy.exe

c:\windows\system32\imapi.exe

.

**************************************************************************

.

Completion time: 2009-02-18 18:26:55 - machine was rebooted

ComboFix-quarantined-files.txt 2009-02-18 23:26:40

Pre-Run: 152,711,184,384 bytes free

Post-Run: 153,686,528,000 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

226 --- E O F --- 2009-02-11 03:30:13

________________________________________________________________________

and here is the Hijack this log after running ComboFix. What's next? AND THANKS AGAIN!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:32:02 PM, on 2/18/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\PRISMSVR.EXE

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Maxtor\Sync\SyncServices.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\PRISMSVC.EXE

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\Program Files\Dell Wireless\PRISMCFG.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/learnmore/learnm...amp;lcode=en-us

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [EPSON Stylus Photo R1800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /O6 "USB003" /M "Stylus Photo R1800"

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab

O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://meijer.lifepics.com/net/Uploader/LPUploader41.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 13423 bytes

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  • Root Admin

That looks good overall.

The logs show that you have AntiVir PersonalEdition running and Symantec AV running.

You can only have one AV application at a time installed. They will conflict and cause issues with each other.

Please review and remove ALL installed Anti-Virus programs except one. Keep which ever one you want and update it.

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

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Share on other sites

That looks good overall.

The logs show that you have AntiVir PersonalEdition running and Symantec AV running.

You can only have one AV application at a time installed. They will conflict and cause issues with each other.

Please review and remove ALL installed Anti-Virus programs except one. Keep which ever one you want and update it.

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)

  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.

    • Update Malwarebytes' Anti-Malware

    • Select the Update tab

    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:

    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

mbam log:

Malwarebytes' Anti-Malware 1.34

Database version: 1780

Windows 5.1.2600 Service Pack 3

2/19/2009 9:42:56 PM

mbam-log-2009-02-19 (21-42-56).txt

Scan type: Quick Scan

Objects scanned: 72277

Time elapsed: 6 minute(s), 10 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Hijack this log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:49:20 PM, on 2/19/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\PRISMSVR.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Maxtor\Sync\SyncServices.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\PRISMSVC.EXE

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Dell Support\DSAgnt.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Nikon\NkView6\NkvMon.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Dell Wireless\PRISMCFG.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\System32\svchost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/learnmore/learnm...amp;lcode=en-us

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [EPSON Stylus Photo R1800] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P24 "EPSON Stylus Photo R1800" /O6 "USB003" /M "Stylus Photo R1800"

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe

O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab

O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://meijer.lifepics.com/net/Uploader/LPUploader41.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 12833 bytes

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How is the computer running now?

Are there still any signs of an infection?

It seems to be running well. I did a full scan with Spyware Doctor overnight and it found some minor items, tracking cookies but I assume those are common and will always turn up. I also still have to run ERUNT as you suggested before. After I do that should I post another log? I also have to address all my start up items as you suggested.

Thanks!

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  • Root Admin

No need to post new logs. Erunt is for use in case of issues later on. It will allow you to restore the Registry from previous days if the need arises.

If needed:Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 12.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 12 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u12-windows-i586-p.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

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