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Malwarebytes Freezing/CHKDSK Freezing .. Help Please!

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Hello all,

First off, let me say after reading through these forums I can say I have learned a bunch. There are a bunch of insightful posts here, and it's always nice to be able to learn some new things you had no idea about before. Anyhow... lets see if some of you brilliant people can help me out with this problem I'm having! Hopefully you can.

*6/15 - Was watching a Youtube video, and out of no where my computer beeped and froze completely. After turning it back on, I guess I could just tell something was not right.

*6/16 - After playing around with it the following day, I noticed how slow it became, and how everything began to freeze and show a "Not Responding" note on browsers and other programs. This started to get incredibly frustrating, as I've tried to take every precaution to protect my computer from malware/viruses etc. So to go from a lightning fast cpu with 20 applications open to being able to do nothing definitely sucks.... especially when you work from home on your computer.. ha

* Anyway, this continued on and on until yesterday, where I decided to read everything I possibly could on the net associated with this matter. I was determined to get this fixed so I could get back to working on this cpu instead of reformatting or buying a new one.

First - I Uninstalled completely - Malwarebytes (which I have used for the past year with great success) / Avast ( also have used for the past year along with Malwarebytes) / Spybot Search and Destroy

Next - I removed every single thing I had remaining from Startup Programs in msconfig

Next - I tried to run SFC scannow in cmd prompt and had no luck ( yes ran as administrator). Then I tried to run a Chkdsk scan and 4 of 5 the way through I was presented with a blue screen that I didn't have a chance to read in depth before it was gone.

* Ps. Before Uninstalling anything, I tried running Malwarebytes/spybot/avast over 20 times, but each of them froze every time.

Next - Since Chkdsk didn't work either, I decided to run /sfc scannow again and oddly enough, this time it worked. It did correct some corrupted files as it said when finishing. After this worked, I tried to run Chkdsk again but same blue screen.

After doing all of this, I rebooted and somehow my computer was back to its normal self but with no protection whatsoever. Everything was working well with no "Not Responding" and freezing. Although everything was well, I tried reinstalling Malwarebytes after reading all the threads here on certain procedures.

I noticed after installing Malwarebytes again correctly, some programs on my cpu did not want to open and would freeze again. Although everything associated with Firefox/browsing was still completely fine until I would try and run Malwarebytes or even open iTunes for example. Slow/Freeze/Hang again when i tried to open certain applications.

* I was able to perform a quick scan but have tried Performing a Full Scan over 10 times now and it always Freezes up my computer and am forced to force shutdown. Everytime I run the scan it seems to hang up on something associated with Microsoft Silverlight if that helps.

Anyways, I decided to uninstall the program again completely so I could actually use all the applications on my CPU. Again everything was working fine.

So here I am, with no Antivirus/ and no Malware/spyware protection but with a working computer again thats faster than it was before all these issues that arised a week ago. What to do ? I know I can't continue to use the cpu like this or else I'm sure I will encounter something worse to infect my computer in the near future.

* I Really hope some of the expert computer guys can help me solve this issue, and I really appreciate it if you took the time to read all the problems I'm having atm with this computer.

Thanks a lot,


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Hello and welcome to Malwarebytes

I would start by having the experts take a look at your logs to make sure your not infected..... Please follow the instructions below.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support


As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the

Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the directions >>Right HERE<<, skipping any steps you are unable to complete.
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    so that you're alerted when someone has replied to your post.

NOTE: Please do not post back to (bump) your topic within the first 48 hours.

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Alternatively, as a paying customer, you can contact the help desk by filling out the form located >>Right HERE<<


If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our Malwarebytes Premium Services support site --> >>Right HERE<<

Please be patient, someone will assist you as soon as possible.

PS: Please use the "Reply to this topic" oeXUf.png button not the Reply button when you start replying.

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