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Im not sure how to fix this issue, I ran the defogger, security check and DDS. It is still popping up on my laptop. Please help!

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DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by Samantha at 23:44:46 on 2012-06-20

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.1831 [GMT -4:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

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============== Running Processes ===============

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C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Norton Management\Engine\2.1.2.13\ccSvcHst.exe

C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Norton Management\Engine\2.1.2.13\ccSvcHst.exe

-netsvcs

C:\Windows\system32\conhost.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe

C:\Windows\system32\DllHost.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

C:\Windows\system32\notepad.exe

C:\Users\Samantha\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R0SH81EM\Defogger.exe

C:\Windows\system32\conhost.exe

C:\Users\Samantha\Downloads\SecurityCheck.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k defragsvc

C:\Windows\SysWOW64\notepad.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.aol.com/?mtmhp=hyplogusaolp00000013

uDefault_Page_URL = hxxp://www.aol.com/?ncid=customie9

uWindow Title = Windows Internet Explorer provided by AOL

uURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

mURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

mURLSearchHooks: H - No File

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll

BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: AOL Messaging Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll

TB: AOL Messaging Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File

{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

Trusted Zone: intuit.com\ttlc

DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect118.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{F8E3C1C0-50EB-431C-A168-13781F751033} : DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{F8E3C1C0-50EB-431C-A168-13781F751033}\2344F47435D27657563747 : DhcpNameServer = 192.168.33.1 75.75.75.75 75.75.76.76

TCP: Interfaces\{F8E3C1C0-50EB-431C-A168-13781F751033}\34963736F67343637313 : DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{F8E3C1C0-50EB-431C-A168-13781F751033}\84F6D656 : DhcpNameServer = 192.168.254.251

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

mASetup: {2D46B6DC-2207-486B-B523-A557E6D54B47} - C:\Windows\system32\cmd.exe /D /C start C:\Windows\system32\ie4uinit.exe -ClearIconCache

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll

BHO-X64: Norton Identity Protection - No File

BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL

BHO-X64: Norton Vulnerability Protection - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: AOL Messaging Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

BHO-X64: AOL Messaging Toolbar Loader - No File

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll

TB-X64: AOL Messaging Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll

TB-X64: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"

mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS [?]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.1.2\Definitions\BASHDefs\20120619.001\BHDrvx64.sys [2012-6-18 1161376]

R1 ccSet_MCLIENT;Norton Management Settings Manager;C:\Windows\system32\drivers\MCLIENTx64\0201020.00D\ccSetx64.sys --> C:\Windows\system32\drivers\MCLIENTx64\0201020.00D\ccSetx64.sys [?]

R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys --> C:\Windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys [?]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.1.2\Definitions\IPSDefs\20120613.007\IDSviA64.sys [2012-6-13 488568]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS [?]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0602010.005\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0602010.005\SYMNETS.SYS [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-7-5 227384]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-2-20 13336]

R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-8-25 13672]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-6-20 654408]

R2 MCLIENT;Norton Management;C:\Program Files (x86)\Norton Management\Engine\2.1.2.13\ccSvcHst.exe [2012-6-17 138232]

R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccsvchst.exe [2012-5-18 138232]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-2-20 2320920]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-6-1 138912]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]

R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-9 136176]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-4 257224]

S3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\system32\drivers\btwampfl.sys --> C:\Windows\system32\drivers\btwampfl.sys [?]

S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-9 136176]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-06-21 03:02:57 20480 ------w- C:\Windows\svchost.exe

2012-06-20 20:15:43 -------- d-----w- C:\Users\Samantha\AppData\Roaming\Malwarebytes

2012-06-20 20:15:26 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-20 20:15:26 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-06-20 12:20:26 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll

2012-06-20 12:20:26 366592 ----a-w- C:\Windows\System32\qdvd.dll

2012-06-17 20:25:49 167048 ----a-r- C:\Windows\System32\drivers\MCLIENTx64\0201020.00D\ccSetx64.sys

2012-06-17 20:25:47 -------- d-----w- C:\Windows\System32\drivers\MCLIENTx64\0201020.00D

2012-06-17 20:25:47 -------- d-----w- C:\Windows\System32\drivers\MCLIENTx64

2012-06-17 20:25:47 -------- d-----w- C:\Program Files (x86)\Norton Management

2012-06-17 20:00:24 -------- d-----w- C:\Users\Samantha\AppData\Local\AIM Toolbar

2012-06-17 20:00:14 -------- d-----w- C:\ProgramData\AIM Toolbar

2012-06-17 20:00:14 -------- d-----w- C:\Program Files (x86)\AIM Toolbar

2012-06-17 19:59:53 -------- d-----w- C:\Program Files (x86)\Common Files\Software Update Utility

2012-06-13 21:24:24 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe

2012-06-10 01:33:27 138752 ----a-w- C:\ProgramData\Microsoft\Windows\DRM\D49F.tmp.dat

2012-05-24 21:30:01 -------- d-----w- C:\Users\Samantha\AppData\Local\{0171C47C-B2A9-4814-8BDE-ABAF32698C67}

2012-05-24 21:29:51 -------- d-----w- C:\Users\Samantha\AppData\Local\{A55534B3-96E1-4690-A6B4-C7F4C5EF9567}

.

==================== Find3M ====================

.

2012-06-10 01:34:19 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-06-10 01:34:19 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-05-15 01:32:33 3146752 ----a-w- C:\Windows\System32\win32k.sys

2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll

2012-04-29 00:43:47 74703 ----a-w- C:\Windows\SysWow64\mfc45.dll

2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2012-04-27 23:41:31 175736 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS

2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll

2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll

2012-04-24 05:37:37 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2012-04-24 05:37:37 140288 ----a-w- C:\Windows\System32\cryptnet.dll

2012-04-24 05:37:36 1462272 ----a-w- C:\Windows\System32\crypt32.dll

2012-04-24 04:36:42 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2012-04-24 04:36:42 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll

2012-04-24 04:36:42 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2012-04-14 20:24:59 8766112 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2012-04-07 12:31:40 3216384 ----a-w- C:\Windows\System32\msi.dll

2012-04-07 11:26:29 2342400 ----a-w- C:\Windows\SysWow64\msi.dll

2012-03-31 06:05:57 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-03-31 04:39:37 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-03-31 04:39:37 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-03-29 06:03:27 737912 ----a-w- C:\Windows\System32\drivers\N360x64\0602010.005\srtsp64.sys

2012-03-29 06:03:27 37496 ----a-w- C:\Windows\System32\drivers\N360x64\0602010.005\srtspx64.sys

.

============= FINISH: 23:45:58.16 ===============

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Hello bengence! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Please post the content of Attach.txt .

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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