system makes a click and freez up then i have to turn off computer sometimes use last know config

[hometeam123]

here is my hjt log hope i did this right.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:19:58 PM, on 2/10/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\ThreatFire\TFService.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\System32\ups.exe

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\WINDOWS\System32\alg.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\PROGRA~1\Yahoo!\browser\ybrowser.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

C:\Program Files\Yahoo!\browser\ybrwicon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM\..\Run: [searchSettings] C:\Program Files\Search Settings\SearchSettings.exe

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe

O4 - HKCU\..\Run: [search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_11.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_11.dll

O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1233900039084

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/...owserPlugin.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1172719868311

O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.llnwd.net/o1/NBCUniversal...eck_1_0_0_5.cab

O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.llnwd.net/o1/NBCUniversal..._2_2_Silent.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 10053 bytes

[AdvancedSetup]

Where is the MBAM log? What issues are you having?

Please run this and post back the log if you can. If you can't let me know that then. Thanks.

Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
  • Select the Update tab
    
  • Click Update
    

  [*]When the update is complete, select the Scanner tab

  [*]Select Perform quick scan, then click Scan.

  [*]When the scan is complete, click OK, then Show Results to view the results.

  [*]Be sure that everything is checked, and click Remove Selected.

  [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

[hometeam123]

when i use the system it freezes up and i lose my desk top. two days ago it would reboot on its own. so i had to use last known config to use my system. please help. thank you for your help. this is my mwb log & hjt logs.

Malwarebytes' Anti-Malware 1.33

Database version: 1747

Windows 5.1.2600 Service Pack 3

2/11/2009 3:14:03 AM

mbam-log-2009-02-11 (03-14-03).txt

Scan type: Quick Scan

Objects scanned: 84102

Time elapsed: 31 minute(s), 1 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:33:11 AM, on 2/11/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\ThreatFire\TFService.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe

C:\WINDOWS\system32\wuauclt.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM\..\Run: [searchSettings] C:\Program Files\Search Settings\SearchSettings.exe

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [smartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll

O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1233900039084

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/...owserPlugin.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1172719868311

O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.llnwd.net/o1/NBCUniversal...eck_1_0_0_5.cab

O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.llnwd.net/o1/NBCUniversal..._2_2_Silent.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 10861 bytes

thank you.

[AdvancedSetup]

Don't see anything that sticks out as Malware but it could be hidden.

Please try to burn and run this tool. Use a friends system or work system to make the CD if you have to.

Avira AntiVir Rescue System

Requires access to a working computer with a CD/DVD burner to create a bootable CD.

• Download the
  Avira AntiVir Rescue System
  from
  here
• Place a blank CD in your burner and double-click on the downloaded file.
  
  
• The program will automatically burn the CD for you.
  
  
• Place the burned CD into the affected computer and start the computer from this CD.
  
  
• On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.
  
  
• Click on the
  Configuration
  button.
  
  
  • Select
    Scan all files
  • Select
    Try to repair infected files
    and
    Rename files, if they cannot be removed
    
    
  • Select
    Scan for dialers
    
    
  • Select
    Scan for joke programs (Jokes)
    
    
  • Select
    Scan for games
    
    
  • Select
    Scan for spyware (SPR)
    
    
  [*]
  Click on
  Virus scanner
  [*]
  Click on
  Start scanner
  at the bottom of the screen
  [*]
  Currently the program does not support saving a log. Write down the amount of items for Records, Suspect files, and Warnings

The Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore and is updated several times a day so that the most recent security updates are always available.

Screen resolution problems

Please see the post

here

if you're unable to view the entire screen of Avira.

[hometeam123]

man it took me for ever to get back on the Internet. some of my programs would not load on my system try so i couldn't get on the net cause it wold freeze up. well i ran avira and i had 9 records they called Trojan's that they renamed and not removed & 3 warnings that were to big. did i do it right. if not I'm sorry for that.

[AdvancedSetup]

Let me have you run this tool then and we'll take a deeper look.

Please visit this webpage for instructions for downloading ComboFix to your

DESKTOP

:

how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run

ComboFix.exe

on your DESKTOP and not from any other folder.

Also,

DO NOT

click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

ComboFix.exe

ComboFix.exe

ComboFix.exe

Note:

The

Windows Recovery Console

will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Click
  Yes
  to allow ComboFix to continue scanning for malware.
  
  
• When the tool is finished, it will produce a report for you.
  
  
• Please post the
  C:\ComboFix.txt
  along with a
  new HijackThis log
  so we may continue cleaning the system.
  
  

[hometeam123]

after i did hjt log windows explorer opened up when i had firefox already open. Plus, should I push the analyze this button on the hjt. anyway here is the logs. thanks.

Please help us improve HijackThis by reporting this error

Click 'Yes' to submit

Error Details:

An unexpected error has occurred at procedure: modRegistry_IniGetString(sFile=system.ini, sSection=boot, sValue=Shell)

Error #5 - Invalid procedure call or argument

Windows version: Windows NT 5.01.2600

MSIE version: 6.0.2900.5512

HijackThis version: 2.0.2Please help us improve HijackThis by reporting this error

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:21:49 PM, on 2/11/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\ThreatFire\TFService.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Yahoo!\browser\ybrwicon.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\notepad.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\System32\wbem\wmiprvse.exe

C:\Program Files\Yahoo!\Companion\Installs\cpn\ytbb.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM\..\Run: [searchSettings] C:\Program Files\Search Settings\SearchSettings.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

O4 - HKCU\..\Run: [smartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll

O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1233900039084

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/...owserPlugin.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1172719868311

O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.llnwd.net/o1/NBCUniversal...eck_1_0_0_5.cab

O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.llnwd.net/o1/NBCUniversal..._2_2_Silent.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 10333 bytes

ComboFix 09-02-11.01 - robert holmes 2009-02-11 17:42:42.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.640.333 [GMT -5:00]

Running from: c:\documents and settings\robert holmes\Desktop\ComboFix.exe

AV: Norton Security Online *On-access scanning disabled* (Updated)

FW: Norton Security Online *disabled*

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2009-01-11 to 2009-02-11 )))))))))))))))))))))))))))))))

.

2009-02-10 19:23 . 2009-02-10 19:23 <DIR> d-------- c:\documents and settings\robert holmes\BackUp

2009-02-10 15:18 . 2009-02-10 15:18 <DIR> d-------- c:\program files\Trend Micro

2009-02-10 13:40 . 2009-02-10 13:40 <DIR> d-------- c:\program files\IObit

2009-02-10 13:40 . 2009-02-10 18:45 <DIR> d-------- c:\documents and settings\robert holmes\Application Data\IObit

2009-02-10 13:19 . 2009-02-10 13:19 2,997 --a------ c:\windows\TEMP11.html

2009-02-10 04:30 . 2009-02-10 04:30 2,997 --a------ c:\windows\TEMP19.html

2009-02-10 04:27 . 2009-02-10 13:19 <DIR> d-------- c:\program files\WhoCrashed

2009-02-10 04:27 . 2009-02-10 13:19 778 --a------ c:\windows\TEMP1.html

2009-02-08 21:09 . 2009-02-08 21:08 410,984 --a------ c:\windows\system32\deploytk.dll

2009-02-07 15:39 . 2009-02-07 15:39 <DIR> d-------- c:\documents and settings\All Users\Application Data\nView_Profiles

2009-02-07 04:39 . 2009-02-07 04:39 <DIR> d-------- c:\program files\CCleaner

2009-02-06 00:12 . 2009-02-06 00:12 142 --a------ c:\windows\system32\spupdsvc.inf

2009-02-06 00:08 . 2009-02-06 01:06 <DIR> d-------- c:\windows\nview

2009-02-06 00:08 . 2003-10-06 14:16 4,246,528 --a------ c:\windows\system32\nv4_disp.dll

2009-02-06 00:08 . 2003-10-06 14:16 1,550,043 --a------ c:\windows\system32\drivers\nv4_mini.sys

2009-02-06 00:08 . 2003-10-06 14:16 1,550,043 --a--c--- c:\windows\system32\dllcache\nv4_mini.sys

2009-02-06 00:08 . 2003-10-06 14:16 98,304 --a------ c:\windows\system32\nvudisp.exe

2009-02-06 00:08 . 2003-10-06 14:16 9,801 --a------ c:\windows\system32\nvdisp.nvu

2009-02-06 00:05 . 2009-02-06 00:05 <DIR> d-------- c:\program files\MSXML 4.0

2009-02-05 23:48 . 2008-08-14 05:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe

2009-02-05 23:48 . 2008-08-14 05:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe

2009-02-05 23:48 . 2008-08-14 04:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe

2009-02-05 23:48 . 2008-09-15 07:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys

2009-02-05 23:47 . 2008-08-14 04:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe

2009-02-05 23:47 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys

2009-02-05 23:47 . 2008-12-11 05:57 333,952 -----c--- c:\windows\system32\dllcache\srv.sys

2009-02-05 23:46 . 2008-10-15 11:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll

2009-02-05 23:45 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll

2009-02-05 23:40 . 2008-10-16 14:12 561,688 --a------ c:\windows\system32\wuapi.dll

2009-02-05 23:40 . 2008-10-16 14:12 561,688 --a--c--- c:\windows\system32\dllcache\wuapi.dll

2009-02-05 23:40 . 2008-10-16 14:09 92,696 --a--c--- c:\windows\system32\dllcache\cdm.dll

2009-02-05 23:40 . 2008-10-16 14:09 92,696 --a------ c:\windows\system32\cdm.dll

2009-02-05 18:02 . 2009-02-05 18:02 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-02-05 18:02 . 2009-02-05 18:02 <DIR> d-------- c:\documents and settings\robert holmes\Application Data\Malwarebytes

2009-02-05 18:02 . 2009-02-05 18:02 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-02-05 18:02 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-02-05 18:02 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-01-27 23:13 . 2009-01-27 23:13 0 --a------ c:\windows\ump.INI

2009-01-26 20:38 . 2009-01-26 20:38 <DIR> d--hs---- c:\windows\ftpcache

2009-01-26 20:31 . 2004-03-29 16:23 90,112 --a------ c:\windows\unvise32.exe

2009-01-26 20:27 . 2009-01-26 20:27 <DIR> d-------- c:\program files\Hooked on Phonics Learning

2009-01-26 15:14 . 2009-01-26 15:14 <DIR> d-------- c:\documents and settings\robert holmes\Application Data\Search Settings

2009-01-25 18:49 . 2009-01-25 18:49 <DIR> d-------- c:\documents and settings\kezia holmes\Application Data\Search Settings

2009-01-25 18:46 . 2009-01-25 18:46 <DIR> d-------- c:\documents and settings\kezia holmes\Application Data\Dealio

2009-01-25 07:23 . 2009-01-25 07:23 <DIR> d-------- c:\program files\Search Settings

2009-01-25 07:14 . 2009-01-25 07:14 <DIR> d-------- c:\windows\system32\custom matrices

2009-01-25 07:13 . 2009-01-25 07:13 <DIR> d-------- c:\windows\system32\QuickTime

2009-01-25 07:13 . 2009-01-25 07:15 <DIR> d-------- c:\windows\system32\C2MP

2009-01-25 05:41 . 2009-01-25 05:51 <DIR> d-------- c:\program files\ThreatFire

2009-01-25 05:41 . 2009-02-11 06:54 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP

2009-01-25 05:41 . 2009-01-25 05:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\PC Tools

2009-01-25 05:41 . 2008-11-17 13:05 51,488 --a------ c:\windows\system32\drivers\TfFsMon.sys

2009-01-25 05:41 . 2008-11-17 13:05 39,200 --a------ c:\windows\system32\drivers\TfSysMon.sys

2009-01-25 05:41 . 2008-11-17 13:05 33,056 --a------ c:\windows\system32\drivers\TfNetMon.sys

2009-01-25 05:41 . 2008-11-17 13:05 12,576 --a------ c:\windows\system32\drivers\TfKbMon.sys

2009-01-24 20:25 . 2009-01-24 20:25 <DIR> d-------- c:\program files\LocalAutorun

2009-01-24 20:24 . 2009-01-24 20:24 <DIR> d-------- c:\documents and settings\robert holmes\WINDOWS

2009-01-24 20:24 . 1997-03-24 17:42 314,368 --a------ c:\windows\IsUninst.exe

2009-01-21 16:58 . 2009-01-21 16:58 <DIR> d-------- c:\program files\Lavalys

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-02-11 20:59 --------- d-----w c:\program files\Common Files\Symantec Shared

2009-02-11 03:25 --------- d-----w c:\documents and settings\kezia holmes\Application Data\Skype

2009-02-11 01:33 --------- d-----w c:\documents and settings\kezia holmes\Application Data\skypePM

2009-02-10 23:47 --------- d-----w c:\program files\SBC Self Support Tool

2009-02-10 23:47 --------- d-----w c:\program files\Registry Clean Expert

2009-02-10 23:10 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater

2009-02-09 05:57 --------- d-----w c:\documents and settings\All Users\Application Data\Yahoo!

2009-02-09 02:13 --------- d-----w c:\program files\Java

2009-01-27 17:28 --------- d-----w c:\documents and settings\robert holmes\Application Data\Skype

2009-01-27 17:28 --------- d-----w c:\documents and settings\robert holmes\Application Data\Azureus

2009-01-27 07:42 --------- d-----w c:\documents and settings\kezia holmes\Application Data\Move Networks

2009-01-25 02:25 --------- d-----w c:\program files\Google

2009-01-23 23:22 806 -c--a-w c:\windows\system32\drivers\SYMEVENT.INF

2009-01-23 23:22 60,808 ----a-w c:\windows\system32\S32EVNT1.DLL

2009-01-23 23:22 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS

2009-01-23 23:22 10,635 -c--a-w c:\windows\system32\drivers\SYMEVENT.CAT

2009-01-23 23:22 --------- d-----w c:\program files\Symantec

2008-12-28 16:59 4,377,500 ----a-w c:\windows\system32\libavcodec.dll

2008-12-28 15:51 239,247 ----a-w c:\windows\system32\ff_theora.dll

2008-12-28 15:50 145,609 ----a-w c:\windows\system32\libmpeg2_ff.dll

2008-12-28 15:49 560,802 ----a-w c:\windows\system32\libmplayer.dll

2008-12-12 16:57 142,848 ----a-w c:\windows\system32\ff_liba52.dll

2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys

2008-12-09 18:57 183,296 ----a-w c:\windows\system32\ff_samplerate.dll

2008-12-09 18:57 178,688 ----a-w c:\windows\system32\ff_libmad.dll

2008-12-09 18:57 113,152 ----a-w c:\windows\system32\ff_unrar.dll

2008-12-09 18:56 485,888 ----a-w c:\windows\system32\ff_libfaad2.dll

2008-12-09 18:56 257,024 ----a-w c:\windows\system32\ff_libdts.dll

2008-12-09 18:56 146,944 ----a-w c:\windows\system32\ff_tremor.dll

2008-12-08 13:37 884,237 ----a-w c:\windows\system32\ff_x264.dll

2008-12-08 13:34 791,742 ----a-w c:\windows\system32\xvidcore.dll

2008-12-08 12:53 93,184 ----a-w c:\windows\system32\ff_wmv9.dll

2008-12-08 12:53 57,344 ----a-w c:\windows\system32\ff_vfw.dll

2008-11-26 19:55 683,520 ----a-w c:\windows\system32\ff_kernelDeint.dll

2008-11-26 18:49 238,080 ----a-w c:\windows\system32\TomsMoComp_ff.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-02-01 68856]

"Yahoo! Pager"="c:\progra~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" [2008-11-20 4347120]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-06-26 111856]

"SmartRAM"="c:\program files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" [2009-01-06 202064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-06-26 111856]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 115816]

"YOP"="c:\progra~1\Yahoo!\YOP\yop.exe" [2007-10-26 509224]

"ThreatFire"="c:\program files\ThreatFire\TFTray.exe" [2008-11-17 263456]

"SearchSettings"="c:\program files\Search Settings\SearchSettings.exe" [2008-06-12 991584]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2003-10-06 5058560]

"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 132496]

"osCheck"="c:\progra~1\Symantec\osCheck.exe" [2007-01-14 771704]

"Motive SmartBridge"="c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2005-08-24 442455]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]

"nwiz"="nwiz.exe" [2003-10-06 c:\windows\system32\nwiz.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]

"New Value #1"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"VIDC.SP54"= SP5X_32.DLL

"VIDC.SP55"= SP5X_32.DLL

"VIDC.SP56"= SP5X_32.DLL

"VIDC.SP57"= SP5X_32.DLL

"VIDC.SP58"= SP5X_32.DLL

"msacm.ac3filter"= ac3filter.acm

"vidc.hfyu"= huffyuv.dll

"msacm.divxa32"= DivXa32.acm

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec PIF AlertEng]

--a------ 2008-01-29 16:38 583048 c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"JavaQuickStarterService"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Yahoo!\\browser\\ybrowser.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]

"AllowInboundEchoRequest"= 1 (0x1)

R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2009-01-25 51488]

R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2009-01-25 39200]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2009-02-05 170640]

R2 ThreatFire;ThreatFire;c:\program files\ThreatFire\TFService.exe service --> c:\program files\ThreatFire\TFService.exe service [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-05 99376]

R3 FastNIC;SMC EZ Card 10/100 (SMC1244TX V2);c:\windows\system32\drivers\FastNIC.sys [2002-05-21 38528]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-02-05 15504]

R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2009-01-25 33056]

S2 Ca536av;Icatch(VII) Video Camera Device;c:\windows\system32\Drivers\Ca536av.sys --> c:\windows\system32\Drivers\Ca536av.sys [?]

S3 atirage;atirage;c:\windows\system32\drivers\atiragem.sys [2007-02-28 70528]

S3 USBCamera;Icatch(VII) Still Camera Device;c:\windows\system32\Drivers\Bulk536.sys --> c:\windows\system32\Drivers\Bulk536.sys [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

*Deregistered* - mchInjDrv

.

Contents of the 'Scheduled Tasks' folder

2009-02-11 c:\windows\Tasks\AWC Update.job

- c:\program files\IObit\Advanced SystemCare 3\IObitUpdate.exe [2009-01-06 11:37]

2009-02-11 c:\windows\Tasks\AWC Update.job

- c:\program files\IObit\Advanced SystemCare 3\ [2009-02-11 17:28]

2009-02-09 c:\windows\Tasks\EasyShare Registration Task.job

- c:\docume~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.4.20.2.sxt _RegistrationOffer@16 []

2009-02-09 c:\windows\Tasks\Malwarebytes' Scheduled Update for robert holmes.job

- c:\program files\Malwarebytes' Anti-Malware\mbam.exe [2009-01-14 16:11]

2009-02-10 c:\windows\Tasks\Norton Security Online - Run Full System Scan - robert holmes.job

- c:\progra~1\Symantec\Norton AntiVirus\Navw32.exe [2007-01-14 04:09]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://att.my.yahoo.com/

uSearch Page = hxxp://www.google.com

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7

uSearch Bar = hxxp://www.google.com/ie

mStart Page = hxxp://yahoo.sbc.com/dsl

mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html

uInternet Settings,ProxyOverride = 127.0.0.1

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab

DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} - hxxp://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/cpucheck_1_0_0_5.cab

DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - hxxp://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/Entriq_3_5_2_2_Silent.cab

FF - ProfilePath - c:\documents and settings\robert holmes\Application Data\Mozilla\Firefox\Profiles\ncw3zkht.default\

FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll

FF - plugin: c:\windows\system32\C2MP\npdivx32.dll

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-02-11 18:01:34

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-790525478-1383384898-1708537768-1003\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(532)

c:\program files\ThreatFire\TFWAH.dll

c:\program files\ThreatFire\TFNI.dll

- - - - - - - > 'lsass.exe'(588)

c:\program files\ThreatFire\TFWAH.dll

- - - - - - - > 'explorer.exe'(1788)

c:\program files\ThreatFire\TFWAH.dll

c:\progra~1\SBCSEL~1\SMARTB~1\SBHook.dll

.

Completion time: 2009-02-11 18:12:23

ComboFix-quarantined-files.txt 2009-02-11 23:12:00

Pre-Run: 29,087,698,944 bytes free

Post-Run: 34,612,002,816 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

247

[hometeam123]

should i turn my anti virus programs back on?

[AdvancedSetup]

STEP 1

Click on Start Run and type in COMBOFIX.EXE /U to remove Combofix.

STEP 2

Download and install CCleaner
• CCleaner
  
• Double-click on the downloaded file "ccsetup216.exe" and install the application.
  
• Keep the default installation folder "C:\Program Files\CCleaner"
  
• Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  
• Click finish when done and close ALL PROGRAMS
  
• Start the CCleaner program.
  
• Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  
• Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  
• Click on Run Cleaner button on the bottom right side of the program.
  
• Click OK to any prompts
  

STEP 3

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• Check Turn off System Restore.
  
• Click Apply, and then click OK.
  
• Reboot.
  

Turn ON System Restore

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• UN-Check *Turn off System Restore*.
  
• Click Apply, and then click OK.
  

This will remove all restore points except the new one you just created.

STEP 4

Download to the desktop: Dr.Web CureIt

• Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  
• Once the short scan has finished, Click Options > Change settings
  
• Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  
• Back at the main window, mark the drives that you want to scan.
  
• Select all drives. A red dot shows which drives have been chosen.
  
• Click the green arrow at the right, and the scan will start.
  
• Click 'Yes to all' if it asks if you want to cure/move the file.
  
• When the scan has finished, look if you can click next icon next to the files found:
  
  If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
  
  This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  
• After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  
• Save the report to your desktop. The report will be called DrWeb.csv
  
• Close Dr.Web Cureit.
  
• Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  
• After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.
  

[hometeam123]

combofix ask me to run or save, when i type bomfix.exe /u plus its still on my desk top. i even copy & past what you wrote. now what do i do. sorry i like to follow direction step by step so i wont screw up.

[AdvancedSetup]

To uninstall ComboFix.exe

• Click
  START
  then
  RUN
• Now type
  Combofix /u
  in the runbox (or what ever you renamed the file to) and click OK. Note the
  space
  between the
  X
  and the
  U
  , it needs to be there.
  
  
• 

  
  

Remove this folder C:\QooBox if the uninstall instructions don't work and delete the file Combofix.exe

[hometeam123]

i feel like a idiot because they booth steps do not work. the only thing in the C:\QooBox is 2-data files, quarantine folder text doc. cobfix quarantine file. should i just move it to the trash.

the file is just not here just on my desk top. this is crazy

[AdvancedSetup]

Well something removed it. No problem. Yes go ahead and put it in the Trash, then empty the Trash.

Then proceed with the rest of the steps.

[hometeam123]

well i ran the report 2 or 3 times. must be old form words are different. i rebooted had to type explorer.exe to get desk top back. some times it comes back after reboot why is that. he the logs you asked about:

dr. web

psexec.cfexe;C:\ComboFix;Program.PsExec.171;Incurable.Moved.;

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:46:59 PM, on 2/12/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\ThreatFire\TFService.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\Symantec\Norton AntiVirus\NAVW32.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM\..\Run: [searchSettings] C:\Program Files\Search Settings\SearchSettings.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

O4 - HKCU\..\Run: [smartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m

O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll

O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1233900039084

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/...owserPlugin.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1172719868311

O16 - DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} (CentrinoCheck Control) - http://entriq.vo.llnwd.net/o1/NBCUniversal...eck_1_0_0_5.cab

O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - http://entriq.vo.llnwd.net/o1/NBCUniversal..._2_2_Silent.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--

End of file - 10585 bytes

[hometeam123]

whats next buddy?

[AdvancedSetup]

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

When we're done you can go back and install the latest version but for now please do not install any.

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
  
• From the drop-down menu, choose English and click on Select.
  
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  
• A logfile will pop up. Please save it to a convenient location and post it back when you reply
  

Then look for the following Java folders and if found delete them.

C:\Program Files\Java

C:\Program Files\Common Files\Java

C:\Documents and Settings\All Users\Application Data\Java

C:\Documents and Settings\All Users\Application Data\Sun\Java

C:\Documents and Settings\username\Application Data\Java

C:\Documents and Settings\username\Application Data\Sun\Java

Then when it's all gone you can install the latest.

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 12.

• Go to http://java.sun.com/javase/downloads/index.jsp
• Go to Java Runtime Environment (JRE) 6 Update 12 about half way down the page and click on the Download button.
  
• In Platform box choose Windows.
  
• Check the box to Accept License Agreement and click Continue.
  
• Click on Windows Offline Installation, click on the link under it which says jre-6u12-windows-i586-p.exe and save the downloaded file to your desktop.
  
• Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  
• Uncheck the Toolbar button (unless you want the toolbar)
  
• Reboot your computer
  

How is the computer running now?

Are there still any signs of infection?

Did you set the IE proxy to your local computer on purpose? 127.0.0.1

[hometeam123]

the system was running fine,until i use the firefox browser and the internet i explorer pops up on its own with a chase as my home page. at the top it says cropdmasx.att.com common login /igate_warm/controller do? tam_=login=u error

also i dont think change the proxy on purpose maybe it was my advance care pro with the fire fox optimizer on. what should i do about this problem. thanks here is my java log.

JavaRa 1.13 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sun Feb 15 01:02:49 2009

Found and removed: Software\Classes\JavaPlugin.160_02

------------------------------------

Finished reporting.

JavaRa 1.13 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sun Feb 15 01:05:28 2009

------------------------------------

Finished reporting.

[AdvancedSetup]

Please try the following but use your own search filter "cropdmasx" or similar and see if it helps. If not then please run a new Combofix scan and post that log again.

To remove the Yoog Search issue, first scan your system with an UP TO DATE version of MBAM and fix any issues found.

Remove Yoog Search from FireFox
• Look in your Firefox profile folder for a file with a name like Yoog search.XML and delete it.
  
• Typical path is like: C:\Documents and Settings\your name\Application Data\Mozilla\Firefox\Profiles\random name.default
  
• On the address bar of Firefox you type: about:config and press the Enter key
  
• Click on the "I will be careful, I promise" button.
  
• Type in Yoog for the filter and a list of items that have Yoog in them should appear
  
• For each entry that has been modified and now has Yoog in it you can RIGHT CLICK and choose RESET
  Unless there is some active infection replacing it, or a new method, then you should no longer have the Yoog Search
  

Remove Yoog Search from Internet Explorer
• For IE6
  
• Launch IE and click on the SEARCH button
  
• Click the CUSTOMIZE button
  
• Click on the RESET button
  
• For IE7
  
• Click on Tools/Internet Options
  
• In the middle under Search section click the Settings button
  
• Highlight Yoog and click the Remove button.
  Unless there is some active infection replacing it, or a new method, then you should no longer have the Yoog Search
  

[hometeam123]

I DIDN'T FIND YOP IT MUST NOT BE THERE. QUESTION - IS IT WISE TO USE MWB IN SAFE MODE.

THANKS

[AdvancedSetup]

You could run it in Safe Mode but it won't buy you anything. I will be less affective in Safe Mode.

Please run the Combofix and we'll see if we can find this little unwanted gem.

[hometeam123]

the combofix log

ComboFix 09-02-15.01 - robert holmes 2009-02-16 1:07:11.2 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.640.318 [GMT -5:00]

Running from: c:\documents and settings\robert holmes\Desktop\ComboFix.exe

AV: Norton Security Online *On-access scanning disabled* (Updated)

FW: Norton Security Online *disabled*

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2009-01-16 to 2009-02-16 )))))))))))))))))))))))))))))))

.

2009-02-15 01:47 . 2009-02-15 01:46 73,728 --a------ c:\windows\system32\javacpl.cpl

2009-02-13 19:29 . 2009-02-13 19:29 <DIR> d-------- c:\program files\SiSoftware

2009-02-13 17:30 . 2009-02-13 17:30 23,600 --a------ c:\windows\system32\drivers\TVICHW32.SYS

2009-02-13 17:07 . 2009-02-13 17:07 <DIR> d-------- c:\program files\HP

2009-02-12 08:00 . 2009-02-15 05:07 <DIR> d-------- c:\documents and settings\robert holmes\DoctorWeb

2009-02-11 22:01 . 2009-02-11 22:01 1,374 --a------ c:\windows\imsins.BAK

2009-02-10 19:23 . 2009-02-10 19:23 <DIR> d-------- c:\documents and settings\robert holmes\BackUp

2009-02-10 15:18 . 2009-02-10 15:18 <DIR> d-------- c:\program files\Trend Micro

2009-02-10 13:40 . 2009-02-10 13:40 <DIR> d-------- c:\program files\IObit

2009-02-10 13:40 . 2009-02-10 18:45 <DIR> d-------- c:\documents and settings\robert holmes\Application Data\IObit

2009-02-10 13:19 . 2009-02-10 13:19 2,997 --a------ c:\windows\TEMP11.html

2009-02-10 04:30 . 2009-02-10 04:30 2,997 --a------ c:\windows\TEMP19.html

2009-02-10 04:27 . 2009-02-10 13:19 <DIR> d-------- c:\program files\WhoCrashed

2009-02-10 04:27 . 2009-02-10 13:19 778 --a------ c:\windows\TEMP1.html

2009-02-08 21:09 . 2009-02-15 01:46 410,984 --a------ c:\windows\system32\deploytk.dll

2009-02-07 15:39 . 2009-02-07 15:39 <DIR> d-------- c:\documents and settings\All Users\Application Data\nView_Profiles

2009-02-07 04:39 . 2009-02-07 04:39 <DIR> d-------- c:\program files\CCleaner

2009-02-06 00:12 . 2009-02-06 00:12 142 --a------ c:\windows\system32\spupdsvc.inf

2009-02-06 00:08 . 2009-02-06 01:06 <DIR> d-------- c:\windows\nview

2009-02-06 00:08 . 2003-10-06 14:16 4,246,528 --a------ c:\windows\system32\nv4_disp.dll

2009-02-06 00:08 . 2003-10-06 14:16 1,550,043 --a------ c:\windows\system32\drivers\nv4_mini.sys

2009-02-06 00:08 . 2003-10-06 14:16 1,550,043 --a--c--- c:\windows\system32\dllcache\nv4_mini.sys

2009-02-06 00:08 . 2003-10-06 14:16 98,304 --a------ c:\windows\system32\nvudisp.exe

2009-02-06 00:08 . 2003-10-06 14:16 9,801 --a------ c:\windows\system32\nvdisp.nvu

2009-02-06 00:05 . 2009-02-06 00:05 <DIR> d-------- c:\program files\MSXML 4.0

2009-02-05 23:48 . 2008-08-14 05:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe

2009-02-05 23:48 . 2008-08-14 05:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe

2009-02-05 23:48 . 2008-08-14 04:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe

2009-02-05 23:48 . 2008-09-15 07:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys

2009-02-05 23:47 . 2008-08-14 04:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe

2009-02-05 23:47 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys

2009-02-05 23:47 . 2008-12-11 05:57 333,952 -----c--- c:\windows\system32\dllcache\srv.sys

2009-02-05 23:46 . 2008-10-15 11:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll

2009-02-05 23:45 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll

2009-02-05 23:40 . 2008-10-16 14:12 561,688 --a------ c:\windows\system32\wuapi.dll

2009-02-05 23:40 . 2008-10-16 14:12 561,688 --a--c--- c:\windows\system32\dllcache\wuapi.dll

2009-02-05 23:40 . 2008-10-16 14:09 92,696 --a--c--- c:\windows\system32\dllcache\cdm.dll

2009-02-05 23:40 . 2008-10-16 14:09 92,696 --a------ c:\windows\system32\cdm.dll

2009-02-05 18:02 . 2009-02-12 07:42 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-02-05 18:02 . 2009-02-05 18:02 <DIR> d-------- c:\documents and settings\robert holmes\Application Data\Malwarebytes

2009-02-05 18:02 . 2009-02-05 18:02 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-02-05 18:02 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-02-05 18:02 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-01-27 23:13 . 2009-01-27 23:13 0 --a------ c:\windows\ump.INI

2009-01-26 20:38 . 2009-01-26 20:38 <DIR> d--hs---- c:\windows\ftpcache

2009-01-26 20:31 . 2004-03-29 16:23 90,112 --a------ c:\windows\unvise32.exe

2009-01-26 20:27 . 2009-01-26 20:27 <DIR> d-------- c:\program files\Hooked on Phonics Learning

2009-01-26 15:14 . 2009-01-26 15:14 <DIR> d-------- c:\documents and settings\robert holmes\Application Data\Search Settings

2009-01-25 18:49 . 2009-01-25 18:49 <DIR> d-------- c:\documents and settings\kezia holmes\Application Data\Search Settings

2009-01-25 18:46 . 2009-01-25 18:46 <DIR> d-------- c:\documents and settings\kezia holmes\Application Data\Dealio

2009-01-25 07:23 . 2009-01-25 07:23 <DIR> d-------- c:\program files\Search Settings

2009-01-25 07:14 . 2009-01-25 07:14 <DIR> d-------- c:\windows\system32\custom matrices

2009-01-25 07:13 . 2009-01-25 07:13 <DIR> d-------- c:\windows\system32\QuickTime

2009-01-25 07:13 . 2009-01-25 07:15 <DIR> d-------- c:\windows\system32\C2MP

2009-01-25 05:41 . 2009-01-25 05:51 <DIR> d-------- c:\program files\ThreatFire

2009-01-25 05:41 . 2009-02-15 05:52 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP

2009-01-25 05:41 . 2009-01-25 05:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\PC Tools

2009-01-25 05:41 . 2008-11-17 13:05 51,488 --a------ c:\windows\system32\drivers\TfFsMon.sys

2009-01-25 05:41 . 2008-11-17 13:05 39,200 --a------ c:\windows\system32\drivers\TfSysMon.sys

2009-01-25 05:41 . 2008-11-17 13:05 33,056 --a------ c:\windows\system32\drivers\TfNetMon.sys

2009-01-25 05:41 . 2008-11-17 13:05 12,576 --a------ c:\windows\system32\drivers\TfKbMon.sys

2009-01-24 20:25 . 2009-01-24 20:25 <DIR> d-------- c:\program files\LocalAutorun

2009-01-24 20:24 . 2009-01-24 20:24 <DIR> d-------- c:\documents and settings\robert holmes\WINDOWS

2009-01-24 20:24 . 1997-03-24 17:42 314,368 --a------ c:\windows\IsUninst.exe

2009-01-21 16:58 . 2009-01-21 16:58 <DIR> d-------- c:\program files\Lavalys

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-02-16 05:55 --------- d-----w c:\program files\Common Files\Symantec Shared

2009-02-16 04:10 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater

2009-02-16 03:05 --------- d-----w c:\documents and settings\kezia holmes\Application Data\Skype

2009-02-15 21:06 --------- d-----w c:\documents and settings\kezia holmes\Application Data\skypePM

2009-02-15 06:46 --------- d-----w c:\program files\Java

2009-02-10 23:47 --------- d-----w c:\program files\SBC Self Support Tool

2009-02-10 23:47 --------- d-----w c:\program files\Registry Clean Expert

2009-02-09 05:57 --------- d-----w c:\documents and settings\All Users\Application Data\Yahoo!

2009-01-27 17:28 --------- d-----w c:\documents and settings\robert holmes\Application Data\Skype

2009-01-27 17:28 --------- d-----w c:\documents and settings\robert holmes\Application Data\Azureus

2009-01-27 07:42 --------- d-----w c:\documents and settings\kezia holmes\Application Data\Move Networks

2009-01-25 02:25 --------- d-----w c:\program files\Google

2009-01-23 23:22 806 -c--a-w c:\windows\system32\drivers\SYMEVENT.INF

2009-01-23 23:22 60,808 ----a-w c:\windows\system32\S32EVNT1.DLL

2009-01-23 23:22 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS

2009-01-23 23:22 10,635 -c--a-w c:\windows\system32\drivers\SYMEVENT.CAT

2009-01-23 23:22 --------- d-----w c:\program files\Symantec

2008-12-28 16:59 4,377,500 ----a-w c:\windows\system32\libavcodec.dll

2008-12-28 15:51 239,247 ----a-w c:\windows\system32\ff_theora.dll

2008-12-28 15:50 145,609 ----a-w c:\windows\system32\libmpeg2_ff.dll

2008-12-28 15:49 560,802 ----a-w c:\windows\system32\libmplayer.dll

2008-12-12 16:57 142,848 ----a-w c:\windows\system32\ff_liba52.dll

2008-12-09 18:57 183,296 ----a-w c:\windows\system32\ff_samplerate.dll

2008-12-09 18:57 178,688 ----a-w c:\windows\system32\ff_libmad.dll

2008-12-09 18:57 113,152 ----a-w c:\windows\system32\ff_unrar.dll

2008-12-09 18:56 485,888 ----a-w c:\windows\system32\ff_libfaad2.dll

2008-12-09 18:56 257,024 ----a-w c:\windows\system32\ff_libdts.dll

2008-12-09 18:56 146,944 ----a-w c:\windows\system32\ff_tremor.dll

2008-12-08 13:37 884,237 ----a-w c:\windows\system32\ff_x264.dll

2008-12-08 13:34 791,742 ----a-w c:\windows\system32\xvidcore.dll

2008-12-08 12:53 93,184 ----a-w c:\windows\system32\ff_wmv9.dll

2008-12-08 12:53 57,344 ----a-w c:\windows\system32\ff_vfw.dll

2008-11-26 19:55 683,520 ----a-w c:\windows\system32\ff_kernelDeint.dll

2008-11-26 18:49 238,080 ----a-w c:\windows\system32\TomsMoComp_ff.dll

.

((((((((((((((((((((((((((((( SnapShot@2009-02-11_18.05.25.32 )))))))))))))))))))))))))))))))))))))))))

.

- 2009-02-09 02:08:56 144,792 ----a-w c:\windows\system32\java.exe

+ 2009-02-15 06:46:28 144,792 ----a-w c:\windows\system32\java.exe

- 2009-02-09 02:08:57 144,792 ----a-w c:\windows\system32\javaw.exe

+ 2009-02-15 06:46:28 144,792 ----a-w c:\windows\system32\javaw.exe

- 2009-02-09 02:08:57 148,888 ----a-w c:\windows\system32\javaws.exe

+ 2009-02-15 06:46:28 148,888 ----a-w c:\windows\system32\javaws.exe

- 2009-01-09 22:35:30 20,853,704 ----a-w c:\windows\system32\MRT.exe

+ 2009-02-12 04:56:17 21,244,872 ----a-w c:\windows\system32\MRT.exe

- 2007-11-30 11:18:51 17,272 ------w c:\windows\system32\spmsg.dll

+ 2008-07-09 07:38:24 17,272 ------w c:\windows\system32\spmsg.dll

- 2009-02-11 23:01:34 53,248 ----a-w c:\windows\Temp\catchme.dll

+ 2009-02-16 06:17:52 53,248 ----a-w c:\windows\temp\catchme.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-02-01 68856]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-06-26 111856]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2009-02-11 399504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 115816]

"YOP"="c:\progra~1\Yahoo!\YOP\yop.exe" [2007-10-26 509224]

"ThreatFire"="c:\program files\ThreatFire\TFTray.exe" [2008-11-17 263456]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2003-10-06 5058560]

"osCheck"="c:\progra~1\Symantec\osCheck.exe" [2007-01-14 771704]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]

"New Value #1"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"VIDC.SP54"= SP5X_32.DLL

"VIDC.SP55"= SP5X_32.DLL

"VIDC.SP56"= SP5X_32.DLL

"VIDC.SP57"= SP5X_32.DLL

"VIDC.SP58"= SP5X_32.DLL

"msacm.ac3filter"= ac3filter.acm

"vidc.hfyu"= huffyuv.dll

"msacm.divxa32"= DivXa32.acm

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec PIF AlertEng]

--a------ 2008-01-29 16:38 583048 c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"JavaQuickStarterService"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Yahoo!\\browser\\ybrowser.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

"c:\\Program Files\\SiSoftware\\SiSoftware Sandra Lite 2009.SP2\\RpcAgentSrv.exe"=

"c:\\Program Files\\SiSoftware\\SiSoftware Sandra Lite 2009.SP2\\WNt500x86\\RpcSandraSrv.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]

"AllowInboundEchoRequest"= 1 (0x1)

R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2009-01-25 51488]

R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2009-01-25 39200]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2009-02-05 179856]

R2 ThreatFire;ThreatFire;c:\program files\ThreatFire\TFService.exe service --> c:\program files\ThreatFire\TFService.exe service [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-05 99376]

R3 FastNIC;SMC EZ Card 10/100 (SMC1244TX V2);c:\windows\system32\drivers\FastNIC.sys [2002-05-21 38528]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-02-05 15504]

R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2009-01-25 33056]

S2 Ca536av;Icatch(VII) Video Camera Device;c:\windows\system32\Drivers\Ca536av.sys --> c:\windows\system32\Drivers\Ca536av.sys [?]

S3 atirage;atirage;c:\windows\system32\drivers\atiragem.sys [2007-02-28 70528]

S3 SandraAgentSrv;SiSoftware Deployment Agent Service;c:\program files\SiSoftware\SiSoftware Sandra Lite 2009.SP2\RpcAgentSrv.exe [2009-02-13 98488]

S3 USBCamera;Icatch(VII) Still Camera Device;c:\windows\system32\Drivers\Bulk536.sys --> c:\windows\system32\Drivers\Bulk536.sys [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

*Deregistered* - mchInjDrv

.

Contents of the 'Scheduled Tasks' folder

2009-02-16 c:\windows\Tasks\AWC Update.job

- c:\program files\IObit\Advanced SystemCare 3\IObitUpdate.exe [2009-01-06 11:37]

2009-02-16 c:\windows\Tasks\AWC Update.job

- c:\program files\IObit\Advanced SystemCare 3\ [2009-02-16 00:57]

2009-02-09 c:\windows\Tasks\EasyShare Registration Task.job

- c:\docume~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.4.20.2.sxt _RegistrationOffer@16 []

2009-02-15 c:\windows\Tasks\Malwarebytes' Scheduled Scan for robert holmes.job

- c:\program files\Malwarebytes' Anti-Malware\mbam.exe [2009-02-11 10:19]

2009-02-15 c:\windows\Tasks\Malwarebytes' Scheduled Update for robert holmes.job

- c:\program files\Malwarebytes' Anti-Malware\mbam.exe [2009-02-11 10:19]

2009-02-10 c:\windows\Tasks\Norton Security Online - Run Full System Scan - robert holmes.job

- c:\progra~1\Symantec\Norton AntiVirus\Navw32.exe [2007-01-14 04:09]

.

.

------- Supplementary Scan -------

.

uSearch Page = hxxp://www.google.com

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7

uSearch Bar = hxxp://www.google.com/ie

mStart Page = hxxp://yahoo.sbc.com/dsl

mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html

uInternet Settings,ProxyOverride = 127.0.0.1

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab

DPF: {CBD8B1CB-2F5F-415F-93E8-A297B33DCBB2} - hxxp://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/cpucheck_1_0_0_5.cab

DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} - hxxp://entriq.vo.llnwd.net/o1/NBCUniversal/cabs/Entriq_3_5_2_2_Silent.cab

FF - ProfilePath - c:\documents and settings\robert holmes\Application Data\Mozilla\Firefox\Profiles\ncw3zkht.default\

FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll

FF - plugin: c:\windows\system32\C2MP\npdivx32.dll

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-02-16 01:17:52

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(536)

c:\program files\ThreatFire\TFWAH.dll

c:\program files\ThreatFire\TFNI.dll

- - - - - - - > 'lsass.exe'(592)

c:\program files\ThreatFire\TFWAH.dll

- - - - - - - > 'explorer.exe'(4016)

c:\program files\ThreatFire\TFWAH.dll

.

Completion time: 2009-02-16 1:25:36

ComboFix-quarantined-files.txt 2009-02-16 06:25:25

ComboFix2.txt 2009-02-11 23:12:35

Pre-Run: 35,716,833,280 bytes free

Post-Run: 35,725,086,720 bytes free

252 --- E O F --- 2009-02-15 10:46:16

[AdvancedSetup]

So which Anti-Virus product are you using? The logs indicate that you have Symantec Anti-Virus as well as Trend Anti-Virus installed.

What Firewall product are you using?

[hometeam123]

I USE ALL OF THEM. THREAT FIRE,Symantec Anti-Virus as well as Trend Anti-Virus. I HEARD ITS OK TO HAVE MORE THEN ONE Anti-Virus installed. OR IS THAT MALEWARE PROGRAMES. AS FAR AS FIREWALL I HAVE WINDOWS FIREWALL AND NORTONS FIREWALL. WHAT PROGRAMES SHOULD I USE AND GET DELETE. I'LL DO WHAT EVER YOU WANT ME TO DO. OR TELL ME WHAT PROGRAMS TO GET. THANKS

[AdvancedSetup]

Don't know where you read or heard that but that information is not correct.

Firewall = ONLY 1

Anti-Virus = ONLY 1

Anit-Malware = On Demand, as many as you want

Anti-Malware = Continuous protection, ONLY 1

Please choose either Symantec or Trend and FULLY remove the other product.

I don't think it's possible (without tweaking it) to have the Windows firewall on with the one from Symantec or Trend, in any case make sure only 1 of them is enabled.

Once the system is set to that please let me know and run a new Combofix scan. Download a new copy before running it though.

[hometeam123]

what product is trend?