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Rootkit.0Access Keep popping up, Please Help!


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Hi

Ran the Malwarebytes, and this Rootkit.0Access keep coming up and the computer will randomly play some football boardcast on and off, very annoying, don't know what to do with that. Here is the log generated by the Malwarebytes quick scan. Please help me to remove this stuff. Thank you!

Cathy

************************************************

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.17.03

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Cathy :: CATHY-PC [administrator]

17/06/2012 2:55:32 PM

mbam-log-2012-06-17 (14-55-32).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 209095

Time elapsed: 2 minute(s), 21 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\800000cb.@ (Rootkit.0Access) -> Quarantined and deleted successfully.

(end)

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Hello Cathy and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

Please follow the instructions here:

http://forums.malwarebytes.org/index.php?showtopic=9573

Post the log file in your next reply.

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Hi Maniac, Thanks for helping me out.... I have the log here....Thanks!

DDS log

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30

Run by Cathy at 15:24:03 on 2012-06-17

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.8174.6499 [GMT -7:00]

.

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\Explorer.EXE

C:\Program Files\CrashPlan\CrashPlanService.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\WUDFHost.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\POP Peeper\POPPeeper.exe

C:\Program Files\CrashPlan\CrashPlanTray.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\ATI\ATI.ACE\Core-Static\MOM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\ATI\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uSearch Page = hxxp://www.google.com

uStart Page = hxxp://www.yahoo.com.hk/

uSearch Bar = hxxp://www.google.com/ie

uDefault_Search_URL = hxxp://www.google.com/ie

uInternet Settings,ProxyServer = http=

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [POP Peeper] "C:\Program Files (x86)\POP Peeper\POPPeeper.exe" -min

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

mRun: [startCCC] "C:\Program Files (x86)\ATI\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [kwmusic] "C:\Program Files (x86)\KWMUSIC\Kwmusic.exe" /autorun

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CRASHP~1.LNK - C:\Program Files (x86)\CrashPlan\CrashPlanTray.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200

IE: Download Web &Images with SoMud - C:\Program Files (x86)\SoMud\scripts\ie\images-url.html

IE: Download with SoMud - C:\Program Files (x86)\SoMud\scripts\ie\link-url.html

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000

Trusted Zone: facebook.com\www

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.254 75.153.176.9

TCP: Interfaces\{9A92B052-D6AB-4E4D-9C72-40C30E2D0000} : DhcpNameServer = 192.168.1.254 75.153.176.9

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO-X64: McAfee Phishing Filter - No File

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

mRun-x64: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

mRun-x64: [startCCC] "C:\Program Files (x86)\ATI\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [kwmusic] "C:\Program Files (x86)\KWMUSIC\Kwmusic.exe" /autorun

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\k2ubwbr2.default\

FF - prefs.js: browser.startup.homepage - www.yahoo.com.hk

FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B5015b0c6-16a4-4518-9397-53d1f319caf6%7D&mid=b0668442ee2c47d09b6ba9628d562360-964243824bb01c62bcec73da8b98ed2378455909&ds=AVG&v=11.1.0.7〈=en&pr=fr&d=2012-06-16%2017%3A43%3A25&sap=ku&q=

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\k2ubwbr2.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\plugins\np-mswmp.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-3 63928]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 CrashPlanService;CrashPlan Backup Service;C:\Program Files\CrashPlan\CrashPlanService.exe [2012-3-26 222720]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-7-5 13336]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-7-5 1692480]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]

R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]

R3 MEIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]

S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;C:\Windows\system32\Drivers\ssadadb.sys --> C:\Windows\system32\Drivers\ssadadb.sys [?]

S3 Impcd;Impcd;C:\Windows\system32\drivers\Impcd.sys --> C:\Windows\system32\drivers\Impcd.sys [?]

S3 LeapFrog-USBLAN;LeapFrog-USBLAN;C:\Windows\system32\DRIVERS\btblan.sys --> C:\Windows\system32\DRIVERS\btblan.sys [?]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-25 113120]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;"c:\Program Files\Microsoft Security Client\NisSrv.exe" --> c:\Program Files\Microsoft Security Client\NisSrv.exe [?]

S3 nmwcdnsux64;Nokia USB Flashing Phone Parent;C:\Windows\system32\drivers\nmwcdnsux64.sys --> C:\Windows\system32\drivers\nmwcdnsux64.sys [?]

S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2012-4-10 25072]

S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]

S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\system32\DRIVERS\ssadbus.sys --> C:\Windows\system32\DRIVERS\ssadbus.sys [?]

S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\system32\DRIVERS\ssadmdfl.sys --> C:\Windows\system32\DRIVERS\ssadmdfl.sys [?]

S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\system32\DRIVERS\ssadmdm.sys --> C:\Windows\system32\DRIVERS\ssadmdm.sys [?]

S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);C:\Windows\system32\DRIVERS\ssadserd.sys --> C:\Windows\system32\DRIVERS\ssadserd.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]

S3 WSDScan;WSD Scan Support via UMB;C:\Windows\system32\DRIVERS\WSDScan.sys --> C:\Windows\system32\DRIVERS\WSDScan.sys [?]

.

=============== Created Last 30 ================

.

2012-06-17 09:35:33 -------- d-----w- C:\MATS

2012-06-17 08:03:56 -------- d-----w- C:\Users\Cathy\AppData\Roaming\Malwarebytes

2012-06-17 08:03:51 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-17 08:03:51 -------- d-----w- C:\ProgramData\Malwarebytes

2012-06-17 08:03:51 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-06-17 07:13:22 -------- d-----w- C:\Program Files\Microsoft Security Client

2012-06-17 00:43:01 -------- d--h--w- C:\ProgramData\Common Files

2012-06-16 22:39:34 -------- d-----w- C:\ProgramData\MFAData

2012-06-16 22:30:26 -------- d-sh--w- C:\Windows\System32\%APPDATA%

2012-06-16 22:26:58 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-06-16 22:26:12 -------- d-----w- C:\ProgramData\99058D9B00014ECB000A387BB4EB2367

2012-06-15 06:41:32 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D4BD03D8-B67D-410E-BD5F-B1439FB65437}\mpengine.dll

2012-06-13 18:58:32 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe

2012-06-06 15:41:17 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll

2012-06-06 15:41:17 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll

2012-05-23 02:28:25 -------- d-----w- C:\Program Files (x86)\Foxy Games

2012-05-23 02:28:23 -------- d-----w- C:\Downloads

2012-05-22 20:06:10 -------- d-----w- C:\Users\Cathy\AppData\Local\{8E0CE2CE-A449-11E1-8270-B8AC6F996F26}

2012-05-21 05:16:26 -------- d-----w- C:\ProgramData\Leapfrog

.

==================== Find3M ====================

.

2012-06-16 22:27:34 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-05-15 01:32:33 3146752 ----a-w- C:\Windows\System32\win32k.sys

2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll

2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll

2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll

2012-04-24 05:37:37 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2012-04-24 05:37:37 140288 ----a-w- C:\Windows\System32\cryptnet.dll

2012-04-24 05:37:36 1462272 ----a-w- C:\Windows\System32\crypt32.dll

2012-04-24 04:36:42 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2012-04-24 04:36:42 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll

2012-04-24 04:36:42 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2012-04-07 12:31:40 3216384 ----a-w- C:\Windows\System32\msi.dll

2012-04-07 11:26:29 2342400 ----a-w- C:\Windows\SysWow64\msi.dll

2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-03-22 19:12:12 4435968 ----a-w- C:\Windows\SysWow64\GPhotos.scr

2012-03-21 03:44:12 98688 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2012-03-21 03:44:12 203888 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

.

============= FINISH: 15:24:23.99 ===============

Attach log

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 20/07/2011 1:33:08 AM

System Uptime: 17/06/2012 3:12:05 PM (0 hours ago)

.

Motherboard: Dell Inc. | | 0Y2MRG

Processor: Intel® Core i7-2600 CPU @ 3.40GHz | CPU 1 | 3401/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 919 GiB total, 833.108 GiB free.

D: is CDROM ()

E: is Removable

F: is Removable

G: is Removable

H: is Removable

I: is Removable

J: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP135: 14/06/2012 3:00:19 AM - Windows Update

RP136: 16/06/2012 5:42:06 PM - Installed AVG 2012

RP137: 16/06/2012 5:42:23 PM - Installed AVG 2012

RP138: 17/06/2012 12:06:38 AM - Removed AVG 2012

RP139: 17/06/2012 12:07:29 AM - Removed AVG 2012

RP140: 17/06/2012 1:38:14 AM - Removed Visual Studio 2008 x64 Redistributables

RP141: 17/06/2012 1:39:09 AM - Removed Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

RP143: 17/06/2012 2:35:23 AM - Restore Point before Microsoft Security Client was removed using Program Install and Uninstall troubleshooter

RP145: 17/06/2012 2:35:42 AM - Microsoft Security Client

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader X (10.1.3) MUI

Apple Application Support

Apple Software Update

Big Fish Games: Game Manager

Canon MP Navigator EX 3.1

Canon Utilities Easy-PhotoPrint EX

Canon Utilities My Printer

Catalyst Control Center

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

CCC Help English

Coupon Printer for Windows

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell MusicStage

DirectX 9 Runtime

DVD Shrink 3.2

Fairway Solitaire

GPL Ghostscript Lite 8.70

Intel® Rapid Storage Technology

IrfanView (remove only)

Java Auto Updater

Java 6 Update 30

Keynote Connector

Malwarebytes Anti-Malware version 1.61.0.1400

Microsoft Office XP Professional with FrontPage

Microsoft Silverlight

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable - KB2467175

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Mozilla Firefox 13.0.1 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Multimedia Card Reader

Nightfall Mysteries 3 - Black Heart Collectors Edition

PhotoShowExpress

Picasa 3

POP Peeper

QuickTime

Realtek High Definition Audio Driver

Roxio Activation Module

Roxio BackOnTrack

Roxio Burn

Roxio Creator Starter

Roxio Express Labeler 3

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

SoMud 1.3.3

Sonic CinePlayer Decoder Pack

The KMPlayer (remove only)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Winamp

WinRAR 4.01 (32-bit)

.

==== Event Viewer Messages From Past Week ========

.

17/06/2012 3:13:22 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

17/06/2012 3:13:22 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

17/06/2012 3:12:24 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

17/06/2012 3:12:21 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

17/06/2012 3:12:21 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

17/06/2012 3:12:21 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

17/06/2012 3:12:18 PM, Error: Service Control Manager [7000] - The Microsoft Antimalware Service service failed to start due to the following error: The system cannot find the file specified.

17/06/2012 2:40:27 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

17/06/2012 2:22:36 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk5\DR6.

17/06/2012 2:21:25 AM, Error: Service Control Manager [7023] - The Microsoft Antimalware Service service terminated with the following error: %%-2147017840

17/06/2012 2:21:24 AM, Error: Microsoft Antimalware [5101] -

17/06/2012 12:40:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

17/06/2012 12:40:41 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

17/06/2012 12:40:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

17/06/2012 12:40:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

17/06/2012 12:40:34 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6

17/06/2012 12:40:28 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

14/06/2012 3:00:32 AM, Error: srv [2017] - The server was unable to allocate from the system nonpaged pool because the server reached the configured limit for nonpaged pool allocations.

.

==== End Of File ===========================

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Download OTL to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

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OTL.txt

OTL logfile created on: 6/17/2012 3:46:21 PM - Run 1

OTL by OldTimer - Version 3.2.49.0 Folder = C:\Users\Cathy\Desktop

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.0.8112.16421)

Locale: 00000409 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

7.98 Gb Total Physical Memory | 6.08 Gb Available Physical Memory | 76.12% Memory free

15.96 Gb Paging File | 13.82 Gb Available in Paging File | 86.54% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 919.23 Gb Total Space | 833.21 Gb Free Space | 90.64% Space Free | Partition Type: NTFS

Drive I: | 999.72 Mb Total Space | 524.88 Mb Free Space | 52.50% Space Free | Partition Type: FAT

Computer Name: CATHY-PC | User Name: Cathy | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/06/17 15:45:38 | 000,595,968 | ---- | M] (OldTimer Tools) -- C:\Users\Cathy\Desktop\OTL.exe

PRC - [2012/06/16 15:29:44 | 000,913,888 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe

PRC - [2012/04/03 22:53:50 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

PRC - [2012/03/26 09:58:47 | 000,217,088 | ---- | M] (Code 42 Software, Inc.) -- C:\Program Files\CrashPlan\CrashPlanTray.exe

PRC - [2011/11/16 13:13:28 | 001,613,824 | ---- | M] (Mortal Universe) -- C:\Program Files (x86)\POP Peeper\POPPeeper.exe

PRC - [2011/09/06 10:29:20 | 004,259,648 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe

PRC - [2011/08/18 08:05:54 | 002,751,808 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

PRC - [2011/08/18 08:05:46 | 001,692,480 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe

PRC - [2011/08/01 10:56:48 | 000,460,096 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

PRC - [2010/11/17 08:35:34 | 000,514,544 | ---- | M] () -- C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

PRC - [2010/09/13 16:32:32 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

PRC - [2010/09/13 16:32:30 | 000,283,160 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

PRC - [2010/03/10 14:26:30 | 000,237,568 | ---- | M] (Alcor Micro Corp.) -- C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

========== Modules (No Company Name) ==========

MOD - [2012/06/16 15:29:44 | 002,042,848 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

MOD - [2012/06/14 03:26:49 | 000,475,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\09557e6c5a83a1cb68c7c50a841c8064\IAStorUtil.ni.dll

MOD - [2012/06/14 03:24:06 | 014,340,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\e717a230496832656b05b515eb9f3bc5\PresentationFramework.ni.dll

MOD - [2012/06/14 03:23:58 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\7b7fbe651c6e72f12099a298654c9594\System.Windows.Forms.ni.dll

MOD - [2012/06/14 03:23:54 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6bb439b3f87736d3248ae27d43e2c0d6\System.Drawing.ni.dll

MOD - [2012/06/14 03:23:52 | 012,237,824 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\14a87218ea49639f38097e278b98a3da\PresentationCore.ni.dll

MOD - [2012/05/11 03:26:16 | 002,297,856 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\dfd33f59a5803a3c73cf408362e6e0b7\System.Core.ni.dll

MOD - [2012/05/11 03:25:51 | 000,014,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorCommon\220b0516e45e7f9bbf6a631490c1243a\IAStorCommon.ni.dll

MOD - [2012/05/11 03:24:24 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\8e56489276063ededde74e597a121df3\PresentationFramework.Aero.ni.dll

MOD - [2012/05/11 03:24:16 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\03dee80574f4ec770b6f77ca030ded6c\System.Runtime.Remoting.ni.dll

MOD - [2012/05/11 03:23:51 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\46fce56db7685a586d3eeb7c373e3c1c\WindowsBase.ni.dll

MOD - [2012/05/11 03:23:48 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ba3d70b651454c7d49b407b93663bfed\System.Xml.ni.dll

MOD - [2012/05/11 03:23:47 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cfa9c506bfb9254c89dace7b83bc9f9d\System.Configuration.ni.dll

MOD - [2012/05/11 03:23:46 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll

MOD - [2012/05/11 03:23:43 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll

MOD - [2011/08/18 08:05:54 | 002,751,808 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

MOD - [2010/11/24 20:44:02 | 000,375,280 | ---- | M] () -- c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\SQLite352.dll

MOD - [2010/11/17 08:35:34 | 000,514,544 | ---- | M] () -- C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

========== Win32 Services (SafeList) ==========

SRV:64bit: - File not found [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)

SRV:64bit: - File not found [Auto | Stopped] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)

SRV:64bit: - [2012/03/26 10:00:43 | 000,222,720 | ---- | M] (CrashPlan) [Auto | Running] -- C:\Program Files\CrashPlan\CrashPlanService.exe -- (CrashPlanService)

SRV:64bit: - [2011/07/07 20:25:02 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)

SRV - [2012/06/16 15:29:44 | 000,113,120 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)

SRV - [2012/04/03 22:53:50 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)

SRV - [2011/08/18 08:05:46 | 001,692,480 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)

SRV - [2011/07/05 17:25:05 | 001,045,256 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)

SRV - [2010/11/25 03:34:18 | 000,219,632 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe -- (RoxWatch12)

SRV - [2010/11/25 03:33:18 | 001,116,656 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe -- (RoxMediaDB12OEM)

SRV - [2010/09/13 16:32:32 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel®

SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)

SRV - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/04/10 12:04:32 | 000,025,072 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- c:\Program Files\Dell Support Center\pcdsrvc_x64.pkms -- (PCDSRVC{1E208CE0-FB7451FF-06020101}_0)

DRV:64bit: - [2012/03/20 20:44:12 | 000,098,688 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)

DRV:64bit: - [2012/02/29 23:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)

DRV:64bit: - [2011/07/07 21:15:50 | 009,884,672 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)

DRV:64bit: - [2011/07/07 19:47:04 | 000,307,712 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)

DRV:64bit: - [2011/05/13 04:21:04 | 000,177,640 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdm.sys -- (ssadmdm)

DRV:64bit: - [2011/05/13 04:21:04 | 000,146,920 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadserd.sys -- (ssadserd) SAMSUNG Android USB Diagnostic Serial Port (WDM)

DRV:64bit: - [2011/05/13 04:21:02 | 000,157,672 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadbus.sys -- (ssadbus) SAMSUNG Android USB Composite Device driver (WDM)

DRV:64bit: - [2011/05/13 04:21:02 | 000,036,328 | ---- | M] (Google Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadadb.sys -- (androidusb)

DRV:64bit: - [2011/05/13 04:21:02 | 000,016,872 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ssadmdfl.sys -- (ssadmdfl) SAMSUNG Android USB Modem (Filter)

DRV:64bit: - [2011/03/30 11:46:44 | 000,114,704 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)

DRV:64bit: - [2011/03/10 23:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)

DRV:64bit: - [2011/03/10 23:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)

DRV:64bit: - [2010/12/02 10:36:42 | 000,171,008 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nmwcdnsux64.sys -- (nmwcdnsux64)

DRV:64bit: - [2010/11/20 20:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)

DRV:64bit: - [2010/11/20 20:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)

DRV:64bit: - [2010/11/20 20:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)

DRV:64bit: - [2010/10/15 18:28:18 | 000,317,440 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®

DRV:64bit: - [2010/09/21 20:59:38 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64) Intel®

DRV:64bit: - [2010/09/14 05:24:26 | 000,437,272 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)

DRV:64bit: - [2010/06/08 05:36:18 | 000,406,056 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a) Broadcom NetLink

DRV:64bit: - [2010/03/19 01:00:00 | 000,055,856 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)

DRV:64bit: - [2010/02/27 08:32:14 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)

DRV:64bit: - [2009/10/09 21:22:42 | 000,040,320 | ---- | M] (Belcarra Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btblan.sys -- (LeapFrog-USBLAN)

DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)

DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)

DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)

DRV:64bit: - [2009/07/13 17:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)

DRV:64bit: - [2009/07/13 17:35:37 | 000,025,088 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDScan.sys -- (WSDScan)

DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)

DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)

DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)

DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)

DRV:64bit: - [2006/11/01 10:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)

DRV - [2009/07/13 18:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {49606DC7-976D-4030-A74E-9FB5C842FA68}

IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE:64bit: - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\..\SearchScopes,DefaultScope = {49606DC7-976D-4030-A74E-9FB5C842FA68}

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/23

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie'>http://www.google.com/ie

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie'>http://www.google.com/ie

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.hk/

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie'>http://www.google.com/ie

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie'>http://www.google.com/ie

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sear

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.com/search?cid={D7EAF60A-6CA0-4C47-ADBE-343D06F8212F}&mid=b0668442ee2c47d09b6ba9628d562360-964243824bb01c62bcec73da8b98ed2378455909〈=en&ds=AVG&pr=fr&d=2012-06-16 17:43:25&v=11.1.0.7&sap=dsp&q={searchTerms}

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\..\SearchScopes\{DD0246A3-754B-4391-BBA4-33E210372129}: "URL" = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "AVG Secure Search"

FF - prefs.js..browser.search.useDBForOrder: true

FF - prefs.js..browser.startup.homepage: "www.yahoo.com.hk"

FF - prefs.js..keyword.URL: "http://isearch.avg.com/search?cid=%7B5015b0c6-16a4-4518-9397-53d1f319caf6%7D&mid=b0668442ee2c47d09b6ba9628d562360-964243824bb01c62bcec73da8b98ed2378455909&ds=AVG&v=11.1.0.7〈=en&pr=fr&d=2012-06-16%2017%3A43%3A25&sap=ku&q="

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_0_1.dll File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()

FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)

FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll File not found

FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 13.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/06/16 15:29:44 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 13.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2012/06/13 00:23:22 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\mozillaextension@somud.com: C:\Program Files (x86)\SoMud\scripts\mozilla [2011/07/21 13:26:10 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{8E0CE2CE-A449-11E1-8270-B8AC6F996F26}: C:\Users\Cathy\AppData\Local\{8E0CE2CE-A449-11E1-8270-B8AC6F996F26}\ [2012/05/22 13:06:10 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 13.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/06/16 15:29:44 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 13.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2012/06/13 00:23:22 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Thunderbird\Extensions\\mozillaextension@somud.com: C:\Program Files (x86)\SoMud\scripts\mozilla [2011/07/21 13:26:10 | 000,000,000 | ---D | M]

[2011/07/21 08:36:58 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cathy\AppData\Roaming\Mozilla\Extensions

[2012/05/31 23:42:08 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\k2ubwbr2.default\extensions

[2012/05/31 23:42:08 | 000,000,000 | ---D | M] (Swag Bucks Community Toolbar) -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\k2ubwbr2.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}

[2012/06/15 08:37:52 | 000,001,540 | ---- | M] () -- C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\k2ubwbr2.default\searchplugins\swagbuckscom.xml

[2012/04/25 00:04:55 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

[2012/05/22 13:06:10 | 000,000,000 | ---D | M] (Mozilla Safe Browsing) -- C:\USERS\CATHY\APPDATA\LOCAL\{8E0CE2CE-A449-11E1-8270-B8AC6F996F26}

[2012/02/12 11:06:19 | 000,246,025 | ---- | M] () (No name found) -- C:\USERS\CATHY\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\K2UBWBR2.DEFAULT\EXTENSIONS\AMZNUWL2@AMAZON.COM.XPI

[2012/06/16 15:29:44 | 000,085,472 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll

[2011/04/14 14:01:38 | 000,024,376 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\mozilla firefox\components\Scriptff.dll

[2011/08/06 17:33:30 | 000,466,944 | ---- | M] (Catalina Marketing Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\NPcol400.dll

[2011/03/18 11:32:12 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll

[2011/11/10 05:54:13 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll

[2011/03/18 11:32:14 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll

[2012/06/16 17:43:24 | 000,003,747 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\avg-secure-search.xml

[2012/02/12 12:58:55 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

[2011/09/19 00:47:23 | 000,002,027 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\McSiteAdvisor.xml

[2012/02/12 12:58:55 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2009/06/10 14:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O2:64bit: - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\MSKAPB~1.DLL File not found

O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll File not found

O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.

O4:64bit: - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)

O4:64bit: - HKLM..\Run: [Logitech Download Assistant] C:\Windows\SysNative\LogiLDA.dll (Logitech, Inc.)

O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)

O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe ()

O4 - HKLM..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)

O4 - HKLM..\Run: [kwmusic] "C:\Program Files (x86)\KWMUSIC\Kwmusic.exe" /autorun File not found

O4 - HKLM..\Run: [RoxWatchTray] C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe (Sonic Solutions)

O4 - HKLM..\Run: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe (Alcor Micro Corp.)

O4 - HKLM..\Run: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot File not found

O4 - HKLM..\Run: [startCCC] C:\Program Files (x86)\ATI\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)

O4 - HKU\S-1-5-19..\Run: [sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)

O4 - HKU\S-1-5-20..\Run: [sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)

O4 - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001..\Run: [POP Peeper] C:\Program Files (x86)\POP Peeper\POPPeeper.exe (Mortal Universe)

O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found

O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 File not found

O8:64bit: - Extra context menu item: Download Web &Images with SoMud - C:\Program Files (x86)\SoMud\scripts\ie\images-url.html ()

O8:64bit: - Extra context menu item: Download with SoMud - C:\Program Files (x86)\SoMud\scripts\ie\link-url.html ()

O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)

O8 - Extra context menu item: Download Web &Images with SoMud - C:\Program Files (x86)\SoMud\scripts\ie\images-url.html ()

O8 - Extra context menu item: Download with SoMud - C:\Program Files (x86)\SoMud\scripts\ie\link-url.html ()

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O15 - HKU\S-1-5-21-1343272373-3597258795-2883221281-1001\..Trusted Domains: facebook.com ([www] https in Trusted sites)

O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)

O16:64bit: - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)

O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)

O16:64bit: - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)

O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254 75.153.176.9

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{9A92B052-D6AB-4E4D-9C72-40C30E2D0000}: DhcpNameServer = 192.168.1.254 75.153.176.9

O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found

O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found

O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found

O18:64bit: - Protocol\Handler\mso-offdap - No CLSID value found

O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/06/17 15:45:38 | 000,595,968 | ---- | C] (OldTimer Tools) -- C:\Users\Cathy\Desktop\OTL.exe

[2012/06/17 15:23:04 | 000,607,260 | R--- | C] (Swearware) -- C:\Users\Cathy\Desktop\dds.scr

[2012/06/17 02:35:33 | 000,000,000 | ---D | C] -- C:\MATS

[2012/06/17 01:03:56 | 000,000,000 | ---D | C] -- C:\Users\Cathy\AppData\Roaming\Malwarebytes

[2012/06/17 01:03:51 | 000,024,904 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

[2012/06/17 01:03:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware

[2012/06/17 01:03:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware

[2012/06/17 01:03:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes

[2012/06/17 00:13:22 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client

[2012/06/16 17:43:01 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files

[2012/06/16 15:39:34 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData

[2012/06/16 15:30:26 | 000,000,000 | -HSD | C] -- C:\Windows\SysNative\%APPDATA%

[2012/06/16 15:26:12 | 000,000,000 | ---D | C] -- C:\ProgramData\99058D9B00014ECB000A387BB4EB2367

[2012/06/13 17:30:49 | 000,000,000 | ---D | C] -- C:\Users\Cathy\Desktop\New Car and Other

[2012/05/22 19:29:02 | 000,000,000 | ---D | C] -- C:\Users\Cathy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Nightfall Mysteries 3 - Black Heart Collectors Edition

[2012/05/22 19:28:25 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Foxy Games

[2012/05/22 19:28:23 | 000,000,000 | ---D | C] -- C:\Downloads

[2012/05/22 13:06:10 | 000,000,000 | ---D | C] -- C:\Users\Cathy\AppData\Local\{8E0CE2CE-A449-11E1-8270-B8AC6F996F26}

[2012/05/20 22:20:35 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\LeapFrog

[2012/05/20 22:18:23 | 000,000,000 | ---D | C] -- C:\Program Files\DIFX

[2012/05/20 22:16:26 | 000,000,000 | ---D | C] -- C:\ProgramData\Leapfrog

========== Files - Modified Within 30 Days ==========

[2012/06/17 15:45:38 | 000,595,968 | ---- | M] (OldTimer Tools) -- C:\Users\Cathy\Desktop\OTL.exe

[2012/06/17 15:23:06 | 000,607,260 | R--- | M] (Swearware) -- C:\Users\Cathy\Desktop\dds.scr

[2012/06/17 15:19:29 | 000,021,296 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2012/06/17 15:19:29 | 000,021,296 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2012/06/17 15:18:14 | 000,782,702 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2012/06/17 15:18:14 | 000,666,660 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2012/06/17 15:18:14 | 000,126,296 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2012/06/17 15:12:20 | 000,000,506 | ---- | M] () -- C:\Windows\tasks\SystemToolsDailyTest.job

[2012/06/17 15:12:18 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2012/06/17 15:12:11 | 2133,647,359 | -HS- | M] () -- C:\hiberfil.sys

[2012/06/17 02:35:18 | 000,788,104 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI

[2012/06/17 02:05:43 | 000,002,150 | ---- | M] () -- C:\Windows\epplauncher.mif

[2012/06/17 01:17:15 | 000,000,911 | ---- | M] () -- C:\Users\Cathy\AppData\Roaming\coreavc.ini

[2012/06/14 19:51:12 | 000,000,564 | ---- | M] () -- C:\Windows\tasks\PCDoctorBackgroundMonitorTask.job

[2012/06/14 03:21:28 | 000,329,776 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2012/06/17 15:16:55 | 000,022,016 | ---- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\800000cb.@

[2012/06/17 00:53:48 | 000,016,896 | ---- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\80000000.@

[2012/06/17 00:53:46 | 000,001,648 | ---- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\00000001.@

[2012/06/17 00:13:38 | 000,002,150 | ---- | C] () -- C:\Windows\epplauncher.mif

[2012/03/27 19:55:35 | 000,004,608 | ---- | C] () -- C:\Users\Cathy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2012/01/11 22:38:20 | 000,002,048 | -HS- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\@

[2012/01/11 22:38:20 | 000,002,048 | -HS- | C] () -- C:\Users\Cathy\AppData\Local\{8efeb366-d154-00b4-a9b5-79dba5dada80}\@

[2011/11/10 21:31:02 | 000,000,911 | ---- | C] () -- C:\Users\Cathy\AppData\Roaming\coreavc.ini

[2011/09/30 23:25:19 | 000,032,256 | ---- | C] () -- C:\Windows\SysWow64\AVSredirect.dll

[2011/07/22 13:11:10 | 000,000,419 | ---- | C] () -- C:\Windows\BRWMARK.INI

[2011/07/22 13:11:10 | 000,000,027 | ---- | C] () -- C:\Windows\BRPP2KA.INI

[2011/07/22 09:30:04 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI

[2011/07/05 19:14:08 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin

[2011/06/27 16:23:20 | 000,053,760 | ---- | C] () -- C:\Windows\SysWow64\OVDecode.dll

[2011/03/17 17:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

[2011/02/10 09:10:51 | 000,788,104 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI

========== LOP Check ==========

[2012/03/24 20:08:01 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\4 Friends Games

[2012/03/25 15:59:09 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Big Fish Games

[2012/03/06 21:41:34 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Boomzap

[2011/07/21 19:10:10 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\CachedDownloads

[2011/07/23 16:57:26 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Canon

[2011/08/06 17:33:30 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Catalina Marketing Corp

[2011/09/04 12:41:41 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\com.essexreddevelopment.mergepdfmac

[2012/04/04 21:34:05 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\CrashPlan

[2012/03/05 10:20:38 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Fingertapps

[2011/07/21 15:26:37 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\IrfanView

[2011/11/02 02:23:58 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Keynote Systems

[2011/07/21 09:02:03 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\PCDr

[2011/07/21 20:23:04 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\PDF Writer

[2012/06/17 15:48:37 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\POP Peeper

[2011/07/21 12:48:39 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\ScanSoft

[2011/07/22 01:39:46 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\SoftGrid Client

[2011/07/21 13:26:33 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\SoMud

[2011/07/21 21:57:40 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\TP

[2012/03/29 20:39:28 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Vast Studios

[2011/07/21 15:22:48 | 000,000,000 | ---D | M] -- C:\Users\Cathy\AppData\Roaming\Zeon

[2012/06/14 19:51:12 | 000,000,564 | ---- | M] () -- C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job

[2012/06/17 01:12:53 | 000,032,552 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

[2012/06/17 15:12:20 | 000,000,506 | ---- | M] () -- C:\Windows\Tasks\SystemToolsDailyTest.job

========== Purity Check ==========

========== Alternate Data Streams ==========

@Alternate Data Stream - 258 bytes -> C:\ProgramData\Temp:93F3E4C9

@Alternate Data Stream - 226 bytes -> C:\ProgramData\Temp:A02025CE

@Alternate Data Stream - 221 bytes -> C:\ProgramData\Temp:206470A5

@Alternate Data Stream - 202 bytes -> C:\ProgramData\Temp:260575F1

@Alternate Data Stream - 181 bytes -> C:\ProgramData\Temp:1A15E356

@Alternate Data Stream - 122 bytes -> C:\ProgramData\Temp:8E5EA40F

@Alternate Data Stream - 115 bytes -> C:\ProgramData\Temp:71F04C26

< End of report >

Extras.txt

OTL Extras logfile created on: 6/17/2012 3:46:21 PM - Run 1

OTL by OldTimer - Version 3.2.49.0 Folder = C:\Users\Cathy\Desktop

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.0.8112.16421)

Locale: 00000409 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

7.98 Gb Total Physical Memory | 6.08 Gb Available Physical Memory | 76.12% Memory free

15.96 Gb Paging File | 13.82 Gb Available in Paging File | 86.54% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 919.23 Gb Total Space | 833.21 Gb Free Space | 90.64% Space Free | Partition Type: NTFS

Drive I: | 999.72 Mb Total Space | 524.88 Mb Free Space | 52.50% Space Free | Partition Type: FAT

Computer Name: CATHY-PC | User Name: Cathy | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-1343272373-3597258795-2883221281-1001\SOFTWARE\Classes\<extension>]

.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [browse with &IrfanView] -- "C:\Program Files (x86)\IrfanView\i_view32.exe" "%1 /thumbs" (Irfan Skiljan)

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [Winamp.Bookmark] -- "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft, Inc.)

Directory [Winamp.Enqueue] -- "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft, Inc.)

Directory [Winamp.Play] -- "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft, Inc.)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [browse with &IrfanView] -- "C:\Program Files (x86)\IrfanView\i_view32.exe" "%1 /thumbs" (Irfan Skiljan)

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [Winamp.Bookmark] -- "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft, Inc.)

Directory [Winamp.Enqueue] -- "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft, Inc.)

Directory [Winamp.Play] -- "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft, Inc.)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

========== Authorized Applications List ==========

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{0090A87C-3E0E-43D4-AA71-A71B06563A4A}" = Dell Support Center

"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX870_series" = Canon MX870 series MP Drivers

"{26A24AE4-039D-4CA4-87B4-2F86416024FF}" = Java 6 Update 24 (64-bit)

"{36A5281A-B56F-44AA-23F3-0DD2A37B2825}" = AMD Media Foundation Decoders

"{495ADF2E-6DDD-7C45-E02A-F9B4AF6F2175}" = AMD Drag and Drop Transcoding

"{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime

"{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup

"{6966E87A-91BA-4D4B-B7DA-A4610FAA31E0}" = ATI Catalyst Install Manager

"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended

"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer

"{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}" = RBVirtualFolder64Inst

"{BA4F07DC-4D9E-4D68-A133-7363E7161B76}" = CrashPlan

"{BCC08D47-60ED-FA7F-241B-34BC9947D9FF}" = ccc-utility64

"{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile

"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin 64-bit

"Bullzip PDF Printer_is1" = Bullzip PDF Printer 7.2.0.1304

"Dell Support Center" = Dell Support Center

"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable

"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup

"{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

"{19A492A0-888F-44A0-9B21-D91700763F62}" = Catalyst Control Center - Branding

"{26A24AE4-039D-4CA4-87B4-2F83216024FF}" = Java 6 Update 30

"{3250260C-7A95-4632-893B-89657EB5545B}" = PhotoShowExpress

"{3BD7DD08-991B-4A2F-A165-614ED14EAADD}" = Dell MusicStage

"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology

"{41068A8C-3F30-46B6-978A-EA692F28D1AF}" = Multimedia Card Reader

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack

"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3

"{6A3F9D74-BB80-4451-8CA1-4B3A857F1359}" = Apple Application Support

"{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}" = Roxio Creator Starter

"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable

"{7746BFAA-2B5D-4FFD-A0E8-4558F4668105}" = Roxio Burn

"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update

"{801EFC7D-AA66-F889-030D-C96E99F884A4}" = Catalyst Control Center InstallProxy

"{820B6609-4C97-3A2B-B644-573B06A0F0CC}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{90280409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Professional with FrontPage

"{936783CC-73D3-F125-71A4-BC0697B48167}" = CCC Help English

"{98890E89-0353-D7BB-594D-26A17055A42B}" = Catalyst Control Center Graphics Previews Common

"{9A00EC4E-27E1-42C4-98DD-662F32AC8870}" = Sonic CinePlayer Decoder Pack

"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

"{a0fe116e-9a8a-466f-aee0-625cb7c207e3}" = Microsoft Visual C++ 2005 Redistributable - KB2467175

"{A121EEDE-C68F-461D-91AA-D48BA226AF1C}" = Roxio Activation Module

"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software

"{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X (10.1.3) MUI

"{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime

"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime

"{CCF9FABA-FF1F-AA77-60F5-8A6FD53E78E3}" = Catalyst Control Center

"{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter

"{F06B5C4C-8D2E-4B24-9D43-7A45EEC6C878}" = Roxio Creator Starter

"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver

"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR

"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

"Adobe AIR" = Adobe AIR

"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX

"BFGC" = Big Fish Games: Game Manager

"BFG-Fairway Solitaire" = Fairway Solitaire

"CanonMyPrinter" = Canon Utilities My Printer

"Coupon Printer for Windows5.0.0.1" = Coupon Printer for Windows

"DVD Shrink_is1" = DVD Shrink 3.2

"Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX

"GPL Ghostscript Lite_is1" = GPL Ghostscript Lite 8.70

"InstallShield_{41068A8C-3F30-46B6-978A-EA692F28D1AF}" = Multimedia Card Reader

"IrfanView" = IrfanView (remove only)

"KeynoteConnector" = Keynote Connector

"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400

"Mozilla Firefox 13.0.1 (x86 en-US)" = Mozilla Firefox 13.0.1 (x86 en-US)

"MozillaMaintenanceService" = Mozilla Maintenance Service

"MP Navigator EX 3.1" = Canon MP Navigator EX 3.1

"Nightfall Mysteries 3 - Black Heart Collectors Edition1.0" = Nightfall Mysteries 3 - Black Heart Collectors Edition

"Picasa 3" = Picasa 3

"POP Peeper" = POP Peeper

"SoMud" = SoMud 1.3.3

"The KMPlayer" = The KMPlayer (remove only)

"Winamp" = Winamp

"WinRAR archiver" = WinRAR 4.01 (32-bit)

========== Last 20 Event Log Errors ==========

[ Application Events ]

Error - 11/05/2012 6:27:18 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:28:24 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:28:24 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:28:28 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:28:28 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:28:28 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:28:28 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:29:11 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 6:29:11 AM | Computer Name = Cathy-PC | Source = Microsoft-Windows-CAPI2 | ID = 4107

Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>

with error: A required certificate is not within its validity period when verifying

against the current system clock or the timestamp in the signed file. .

Error - 11/05/2012 11:33:24 AM | Computer Name = Cathy-PC | Source = WinMgmt | ID = 10

Description =

[ System Events ]

Error - 08/04/2012 1:56:55 AM | Computer Name = Cathy-PC | Source = srv | ID = 2017

Description = The server was unable to allocate from the system nonpaged pool because

the server reached the configured limit for nonpaged pool allocations.

Error - 08/04/2012 1:57:55 AM | Computer Name = Cathy-PC | Source = srv | ID = 2017

Description = The server was unable to allocate from the system nonpaged pool because

the server reached the configured limit for nonpaged pool allocations.

Error - 08/04/2012 1:58:55 AM | Computer Name = Cathy-PC | Source = srv | ID = 2017

Description = The server was unable to allocate from the system nonpaged pool because

the server reached the configured limit for nonpaged pool allocations.

Error - 08/04/2012 5:10:43 AM | Computer Name = Cathy-PC | Source = srv | ID = 2017

Description = The server was unable to allocate from the system nonpaged pool because

the server reached the configured limit for nonpaged pool allocations.

Error - 11/04/2012 12:15:34 AM | Computer Name = Cathy-PC | Source = Service Control Manager | ID = 7011

Description = A timeout (30000 milliseconds) was reached while waiting for a transaction

response from the lmhosts service.

Error - 11/04/2012 6:19:38 AM | Computer Name = Cathy-PC | Source = DCOM | ID = 10010

Description =

Error - 11/04/2012 6:21:09 AM | Computer Name = Cathy-PC | Source = Service Control Manager | ID = 7011

Description = A timeout (30000 milliseconds) was reached while waiting for a transaction

response from the SftService service.

Error - 11/04/2012 6:21:34 AM | Computer Name = Cathy-PC | Source = DCOM | ID = 10016

Description =

Error - 17/04/2012 3:29:51 PM | Computer Name = Cathy-PC | Source = DCOM | ID = 10010

Description =

Error - 17/04/2012 3:31:36 PM | Computer Name = Cathy-PC | Source = DCOM | ID = 10016

Description =

< End of report >

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Step 1

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    :OTL
    [2012/06/17 15:16:55 | 000,022,016 | ---- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\800000cb.@
    [2012/06/17 00:53:48 | 000,016,896 | ---- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\80000000.@
    [2012/06/17 00:53:46 | 000,001,648 | ---- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\00000001.@
    [2012/01/11 22:38:20 | 000,002,048 | -HS- | C] () -- C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\@
    [2012/01/11 22:38:20 | 000,002,048 | -HS- | C] () -- C:\Users\Cathy\AppData\Local\{8efeb366-d154-00b4-a9b5-79dba5dada80}\@

    :files
    C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}
    ipconfig /flushdns /c

    :Commands
    [emptytemp]
    [clearallrestorepoints]


  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Please post the OTL fix log in your next reply.

Note: A copy of an OTL fix log is saved in a text file at C:\_OTL\MovedFiles

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • OTL Fix log
  • Malwarebytes' Anti-Malware log

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OTL fix log

All processes killed

========== OTL ==========

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\800000cb.@ moved successfully.

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\80000000.@ moved successfully.

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U\00000001.@ moved successfully.

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\@ moved successfully.

C:\Users\Cathy\AppData\Local\{8efeb366-d154-00b4-a9b5-79dba5dada80}\@ moved successfully.

========== FILES ==========

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U folder moved successfully.

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\L folder moved successfully.

Folder move failed. C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80} scheduled to be moved on reboot.

< ipconfig /flushdns /c >

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\Cathy\Desktop\cmd.bat deleted successfully.

C:\Users\Cathy\Desktop\cmd.txt deleted successfully.

========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Cathy

->Temp folder emptied: 587485574 bytes

->Temporary Internet Files folder emptied: 118997970 bytes

->Java cache emptied: 5148964 bytes

->FireFox cache emptied: 148234028 bytes

->Flash cache emptied: 227830 bytes

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

->Flash cache emptied: 56468 bytes

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 248584981 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 62506450 bytes

RecycleBin emptied: 0 bytes

Total Files Cleaned = 1,117.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.49.0 log created on 06172012_161154

Files\Folders moved on Reboot...

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80}\U folder moved successfully.

C:\Windows\Installer\{8efeb366-d154-00b4-a9b5-79dba5dada80} folder moved successfully.

C:\Users\Cathy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

C:\Users\Cathy\AppData\Local\Mozilla\Firefox\Profiles\k2ubwbr2.default\startupCache\startupCache.4.little moved successfully.

C:\Users\Cathy\AppData\Local\Mozilla\Firefox\Profiles\k2ubwbr2.default\Cache\_CACHE_001_ moved successfully.

C:\Users\Cathy\AppData\Local\Mozilla\Firefox\Profiles\k2ubwbr2.default\Cache\_CACHE_002_ moved successfully.

C:\Users\Cathy\AppData\Local\Mozilla\Firefox\Profiles\k2ubwbr2.default\Cache\_CACHE_003_ moved successfully.

C:\Users\Cathy\AppData\Local\Mozilla\Firefox\Profiles\k2ubwbr2.default\Cache\_CACHE_MAP_ moved successfully.

C:\Users\Cathy\AppData\Local\Mozilla\Firefox\Profiles\k2ubwbr2.default\urlclassifier3.sqlite moved successfully.

File\Folder C:\Windows\temp\hsperfdata_CATHY-PC$\1852 not found!

File\Folder C:\Windows\temp\jna3645790109555880454.dll not found!

C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MVZ2Y0CP\watch_tsn_ca[1].htm moved successfully.

C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7LHQAZ5S\BigBoxAd[1].htm moved successfully.

Registry entries deleted on Reboot...

Malwarebytes Log

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.17.07

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Cathy :: CATHY-PC [administrator]

17/06/2012 4:26:50 PM

mbam-log-2012-06-17 (16-26-50).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 203200

Time elapsed: 1 minute(s), 19 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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