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Can't remove DeepDive


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I've been cleaning a friends laptop for the last few days. There were a few trojans that I thought I removed. I did 10 rounds of Windows updates (hadn't been updated in over a year). Malewarebytes and MS Security Essentials showed the machine being clean. As a final step I ran Spybot S&D. It found 2 registry keys indication it was infected with DeepDive. It was unable to remove it because the files were possibly in use. It suggested rebooting so it could run on startup. After running at startup it found DeepDive again, and again couldn't remove it. I've run through this 3 times hoping for a different result. Malwarebytes and MS Security Essentials do not find DeepDive.

I submitted this to the Techspot virus and anti-malware removal forum and got some help, but was left hanging. Here's the thread. http://www.techspot....eepdive.181698/

I've followed the Techspots 5 step removal instructions and have included the logs in the following posts (I don't have the logs with me at work).

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Malwarebytes Anti-Malware 1.61.0.1400

Database version: v2012.06.12.01

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Mom :: SAMANTHA [administrator]

6/11/2012 9:27:38 PM

mbam-log-2012-06-11 (21-27-38).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 292015

Time elapsed: 1 hour(s), 31 minute(s), 21 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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GMER 1.0.15.15641 - http://www.gmer.net

Rootkit quick scan 2012-06-12 18:23:41

Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST9120822AS rev.3.CDD

Running: b7c4vkeb.exe; Driver: C:\DOCUME~1\Mom\LOCALS~1\Temp\agldypoc.sys

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.15 ----

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DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by Mom at 18:24:13 on 2012-06-12

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.467 [GMT -4:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

FW: McAfee Firewall *Enabled*

.

============== Running Processes ===============

.

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Java\jre6\bin\jqs.exe

c:\program files\microsoft lifecam\mscams32.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Microsoft Security Client\msseces.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\Mom\Local Settings\Application Data\Google\Update\1.3.21.111\GoogleCrashHandler.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1071023

uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com

uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1071023

uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7

uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1071023

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: H - No File

uURLSearchHooks: Download Energy Toolbar: {2bae58c2-79f9-45d1-a286-81f911301c3a} - c:\program files\p2p_energy\prxtbP2P2.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Download Energy Toolbar: {2bae58c2-79f9-45d1-a286-81f911301c3a} - c:\program files\p2p_energy\prxtbP2P2.dll

BHO: Updater For ooVoo Toolbar: {442ae524-eba5-4b17-82f3-888d68bc999a} - c:\program files\oovootb\auxi\oovooAu.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.0.301.7164\swg.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll

BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll

TB: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll

TB: Download Energy Toolbar: {2bae58c2-79f9-45d1-a286-81f911301c3a} - c:\program files\p2p_energy\prxtbP2P2.dll

TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File

TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File

TB: {61539ECD-CC67-4437-A03C-9AACCBD14326} - No File

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Google Update] "c:\documents and settings\mom\local settings\application data\google\update\GoogleUpdate.exe" /c

mRun: [%PROVIDERID%] "bin\sprtcmd.exe" /P %PROVIDERID%

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe

IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\mom\start menu\programs\imvu\Run IMVU.lnk

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: AtiExtEvent - Ati2evxx.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

Hosts: 127.0.0.1www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\mom\application data\mozilla\firefox\profiles\30ctqk28.default\

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\documents and settings\mom\application data\facebook\npfbplugin_1_0_1.dll

FF - plugin: c:\documents and settings\mom\local settings\application data\google\update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-3-20 171064]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-21 24652]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-6-10 257224]

S3 AR9271;Atheros AR9271 Wireless Network Adapter Service;c:\windows\system32\drivers\athuw.sys [2011-8-19 1723840]

S3 ManyCam;ManyCam Virtual Webcam, WDM Video Capture Driver;c:\windows\system32\drivers\manycam.sys --> c:\windows\system32\drivers\ManyCam.sys [?]

S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [2010-2-9 30560]

S3 PAC207;PC Camera;c:\windows\system32\drivers\PFC027.SYS [2007-10-25 616064]

.

=============== Created Last 30 ================

.

2012-06-12 10:14:206737808----a-w-c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{32923389-e0fd-4ce2-ba91-8b509e4b6f59}\mpengine.dll

2012-06-12 00:25:346737808----a-w-c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2012-06-10 20:48:05--------d-----w-c:\documents and settings\mom\application data\Windows Desktop Search

2012-06-10 20:47:13--------d-----w-c:\program files\Windows Desktop Search

2012-06-10 20:47:12--------d-----w-c:\windows\system32\GroupPolicy

2012-06-10 20:42:3998304------w-c:\windows\system32\dllcache\nlhtml.dll

2012-06-10 20:42:3929696------w-c:\windows\system32\dllcache\mimefilt.dll

2012-06-10 20:42:38192000------w-c:\windows\system32\dllcache\offfilt.dll

2012-06-10 20:42:0333664----a-w-c:\windows\system32\drivers\BCMWLNPF.SYS

2012-06-10 20:41:591392640----a-w-c:\windows\system32\WLTRAY.EXE

2012-06-10 20:04:43--------d-sh--w-c:\documents and settings\mom\IECompatCache

2012-06-10 20:03:03--------d-sh--w-c:\documents and settings\mom\PrivacIE

2012-06-10 20:00:17--------d-sh--w-c:\documents and settings\mom\IETldCache

2012-06-10 19:27:436144------w-c:\windows\system32\dllcache\iecompat.dll

2012-06-10 19:26:03--------d-----w-c:\windows\ie8updates

2012-06-10 19:25:1712800------w-c:\windows\system32\dllcache\xpshims.dll

2012-06-10 19:25:05247808------w-c:\windows\system32\dllcache\ieproxy.dll

2012-06-10 19:25:04743424------w-c:\windows\system32\dllcache\iedvtool.dll

2012-06-10 19:21:50--------dc-h--w-c:\windows\ie8

2012-06-10 18:23:50--------d-----w-c:\documents and settings\mom\application data\JAM Software

2012-06-10 15:53:18953856------w-c:\windows\system32\dllcache\mfc40u.dll

2012-06-10 15:49:40617472------w-c:\windows\system32\dllcache\comctl32.dll

2012-06-10 15:45:5740960------w-c:\windows\system32\dllcache\ndproxy.sys

2012-06-10 15:44:49105472------w-c:\windows\system32\dllcache\mup.sys

2012-06-10 15:40:4545568------w-c:\windows\system32\dllcache\wab.exe

2012-06-10 15:40:2110496------w-c:\windows\system32\dllcache\ndistapi.sys

2012-06-10 15:40:173072------w-c:\windows\system32\iacenc.dll

2012-06-10 15:40:173072------w-c:\windows\system32\dllcache\iacenc.dll

2012-06-10 15:37:14139784------w-c:\windows\system32\dllcache\rdpwd.sys

2012-06-10 14:29:51272128------w-c:\windows\system32\dllcache\bthport.sys

2012-06-10 14:29:35357888------w-c:\windows\system32\dllcache\srv.sys

2012-06-10 14:29:26456320------w-c:\windows\system32\dllcache\mrxsmb.sys

2012-06-10 14:29:24471552------w-c:\windows\system32\dllcache\aclayers.dll

2012-06-10 14:26:58337408------w-c:\windows\system32\dllcache\netapi32.dll

2012-06-10 14:26:455120----a-w-c:\windows\system32\xpsp4res.dll

2012-06-10 14:26:44218112------w-c:\windows\system32\dllcache\wordpad.exe

2012-06-10 14:09:44--------d-----w-c:\windows\system32\scripting

2012-06-10 14:09:44--------d-----w-c:\windows\l2schemas

2012-06-10 14:09:42--------d-----w-c:\windows\system32\en

2012-06-10 14:09:42--------d-----w-c:\windows\system32\bits

2012-06-10 13:57:32426184----a-w-c:\windows\system32\FlashPlayerApp.exe

2012-06-10 13:57:3170344----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl

2012-06-10 13:52:27--------d-----w-c:\windows\EHome

2012-06-10 13:22:1569120------w-c:\windows\system32\wlanapi.dll

2012-06-10 13:22:0925471------w-c:\windows\system32\drivers\watv10nt.sys

2012-06-10 13:22:0922271------w-c:\windows\system32\drivers\watv06nt.sys

2012-06-10 13:22:0814208------w-c:\windows\system32\drivers\wacompen.sys

2012-06-10 13:22:0811935------w-c:\windows\system32\drivers\wadv11nt.sys

2012-06-10 13:22:0811871------w-c:\windows\system32\drivers\wadv09nt.sys

2012-06-10 13:22:0811807------w-c:\windows\system32\drivers\wadv07nt.sys

2012-06-10 13:22:0811295------w-c:\windows\system32\drivers\wadv08nt.sys

2012-06-10 13:22:0511325------w-c:\windows\system32\drivers\vchnt5.dll

2012-06-10 13:22:0212800------w-c:\windows\system32\drivers\usb8023x.sys

2012-06-10 13:20:59180360------w-c:\windows\system32\drivers\ntmtlfax.sys

2012-06-10 13:19:4337376------w-c:\windows\system32\l2gpstore.dll

2012-06-10 13:19:4161440------w-c:\windows\system32\kmsvc.dll

2012-06-10 13:19:406144------w-c:\windows\system32\kbdpash.dll

2012-06-10 13:19:406144------w-c:\windows\system32\kbdnepr.dll

2012-06-10 13:19:406144------w-c:\windows\system32\kbdiultn.dll

2012-06-10 13:19:406144------w-c:\windows\system32\kbdbhc.dll

2012-06-10 13:17:5712800------w-c:\windows\system32\credssp.dll

2012-06-09 17:06:32237072------w-c:\windows\system32\MpSigStub.exe

2012-06-09 17:02:25--------d-----w-c:\program files\Microsoft Security Client

2012-06-09 13:44:0898816----a-w-c:\windows\sed.exe

2012-06-09 13:44:08518144----a-w-c:\windows\SWREG.exe

2012-06-09 13:44:08256000----a-w-c:\windows\PEV.exe

2012-06-09 13:44:08208896----a-w-c:\windows\MBR.exe

2012-06-09 13:40:14--------d-----w-C:\TDSSKiller_Quarantine

2012-06-09 13:13:27--------d-----w-c:\program files\VS Revo Group

2012-06-09 03:16:47--------d-----w-c:\documents and settings\mom\application data\Malwarebytes

2012-06-09 03:16:37--------d-----w-c:\documents and settings\all users\application data\Malwarebytes

2012-06-09 03:16:3622344----a-w-c:\windows\system32\drivers\mbam.sys

2012-06-09 03:16:36--------d-----w-c:\program files\Malwarebytes' Anti-Malware

2012-06-09 03:06:36--------d-----w-c:\windows\system32\MpEngineStore

2012-05-31 13:22:09599040------w-c:\windows\system32\dllcache\crypt32.dll

.

==================== Find3M ====================

.

2012-05-31 13:22:09599040----a-w-c:\windows\system32\crypt32.dll

2012-04-11 13:14:412148352----a-w-c:\windows\system32\ntoskrnl.exe

2012-04-11 13:12:061862272----a-w-c:\windows\system32\win32k.sys

2012-04-11 12:35:512026496----a-w-c:\windows\system32\ntkrnlpa.exe

2012-03-21 00:44:12171064----a-w-c:\windows\system32\drivers\MpFilter.sys

2006-11-20 13:01:08163840----a-w-c:\program files\common files\AMCap.exe

.

============= FINISH: 18:26:37.51 ===============

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.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 10/29/2007 1:15:42 PM

System Uptime: 6/12/2012 4:29:19 PM (2 hours ago)

.

Motherboard: Dell Inc. | | 0UW744

Processor: AMD Athlon 64 X2 Dual-Core Processor TK-55 | Socket M2/S1G1 | 792/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 108 GiB total, 45.907 GiB free.

D: is CDROM ()

F: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}

Description: WebcamMax, WDM Video Capture

Device ID: ROOT\MEDIA\0000

Manufacturer: CoolwareMax

Name: WebcamMax, WDM Video Capture

PNP Device ID: ROOT\MEDIA\0000

Service: CAMTHWDM

.

==== System Restore Points ===================

.

RP260: 6/9/2012 1:11:10 AM - Installed NETGEAR WNA1100 wireless USB 2.0 adapter

RP261: 6/9/2012 9:14:53 AM - Revo Uninstaller's restore point - McAfee SecurityCenter

RP262: 6/9/2012 9:34:00 AM - Revo Uninstaller's restore point - Norton Security Scan

RP263: 6/9/2012 1:01:02 PM - Installed Windows XP KB914882.

RP264: 6/9/2012 1:06:30 PM - Software Distribution Service 3.0

RP265: 6/9/2012 1:25:13 PM - Software Distribution Service 3.0

RP266: 6/10/2012 8:44:47 AM - Software Distribution Service 3.0

RP267: 6/10/2012 9:29:29 AM - Software Distribution Service 3.0

RP268: 6/10/2012 9:39:40 AM - Software Distribution Service 3.0

RP269: 6/10/2012 10:32:21 AM - Software Distribution Service 3.0

RP270: 6/10/2012 2:28:26 PM - Software Distribution Service 3.0

RP271: 6/10/2012 4:07:21 PM - Software Distribution Service 3.0

RP272: 6/10/2012 4:09:37 PM - Software Distribution Service 3.0

RP273: 6/10/2012 4:38:35 PM - Software Distribution Service 3.0

RP274: 6/10/2012 4:41:05 PM - Software Distribution Service 3.0

RP275: 6/11/2012 8:11:51 PM - Software Distribution Service 3.0

RP276: 6/11/2012 8:25:30 PM - Software Distribution Service 3.0

RP277: 6/12/2012 6:14:16 AM - Software Distribution Service 3.0

.

==== Installed Programs ======================

.

Acoustica Effects Pack

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Reader 8.1.0

Adobe Shockwave Player 11.5

AMD Processor Driver

Any Audio Converter 3.0.4

AoA DVD Ripper

Apple Software Update

Ask Toolbar

ATI Catalyst Control Center

ATI Display Driver

Banctec Service Agreement

Bonjour

Broadcom Management Programs

Browser Address Error Redirector

CCleaner

Choice Guard

Compatibility Pack for the 2007 Office system

Conexant HDA D110 MDC V.92 Modem

Dealio Toolbar v4.0.1

Dell DataSafe Online

Dell Support Center

Dell System Restore

Dell Wireless WLAN Card

DellSupport

Digital Line Detect

DivX Web Player

Documentation & Support Launcher

Download Updater (AOL LLC)

Express Burn

Facebook Plug-In

Free Video to MP3 Converter version 3.4

Games, Music, & Photos Launcher

Google Chrome

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows XP (KB915800-v4)

Hotfix for Windows XP (KB954550-v5)

InterActual Player

Internet Service Offers Launcher

iSofter DVD to Youtube 3.0.2007.206

iTunes

J2SE Runtime Environment 5.0 Update 6

Java 6 Update 14

LimeWire 5.1.3

LimeWire Music

Macromedia Shockwave Player

Malwarebytes Anti-Malware version 1.61.0.1400

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656353)

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Corporation

Microsoft Digital Image Library 9 - Blocker

Microsoft Digital Image Standard 2006

Microsoft Digital Image Standard 2006 Editor

Microsoft Digital Image Standard 2006 Library

Microsoft Encarta Encyclopedia Standard 2006

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft LifeCam

Microsoft Money 2006

Microsoft National Language Support Downlevel APIs

Microsoft Plus! Photo Story 2 LE

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Word 2002

Microsoft Works

Microsoft Works Suite 2006 Setup Launcher

Microsoft Works Suite Add-in for Microsoft Word

Modem Helper

Mozilla Firefox (3.6.13)

MSN

MSVCRT

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6 Service Pack 2 (KB973686)

Myxer MP3 Downloader

n-Track Studio 6

NCH Toolbox

NetWaiting

ooVoo

ooVoo Toolbar (Remove Toolbar Only)

P2P_Energy Toolbar

PC Camera

PowerDVD 5.7

Protected Music Converter 1.1

QuickTime

Revo Uninstaller 1.94

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Drag-to-Disc

Roxio Express Labeler

Roxio MyDVD DE

Search Settings 1.2.2

SearchAssist

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Windows Internet Explorer 7 (KB2544521)

Security Update for Windows Internet Explorer 7 (KB2675157)

Security Update for Windows Internet Explorer 7 (KB938127-v2)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB978207)

Security Update for Windows Internet Explorer 7 (KB982381)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows Search 4 - KB963093

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982665)

Segoe UI

Skype™ 4.0

Smart Defrag 1.11

Sonic Activation Module

Spybot - Search & Destroy

Synaptics Pointing Device Driver

TabIt version 2.03

Ultra MP4 Video Converter 5.2.0603

Uninstall 1.0.0.1

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Windows Internet Explorer 7 (KB980182)

Update for Windows Internet Explorer 8 (KB2598845)

Update for Windows XP (KB2718704)

Update for Windows XP (KB951978)

Update for Windows XP (KB971029)

VersionTracker Pro Windows

Viewpoint Media Player

WAV MP3 Converter 3.8 build 968

WebFldrs XP

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Installer 3.1 (KB893803)

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Messenger

Windows Live Sign-in Assistant

Windows Live Upload Tool

Windows Media Format 11 runtime

Windows Media Player 10

Windows Media Player 11

Windows Presentation Foundation

Windows Search 4.0

Windows XP Service Pack 3

Works Upgrade

Xilisoft Video to Audio Converter

XML Paper Specification Shared Components Pack 1.0

.

==== Event Viewer Messages From Past Week ========

.

6/9/2012 5:23:33 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8024002d: Office XP Service Pack 3.

6/10/2012 8:58:13 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8024200d: Windows XP Service Pack 3 (KB936929).

6/10/2012 4:09:56 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures.New Signature Version: Previous Signature Version: 1.127.1680.0Update Source: Microsoft Update ServerUpdate Stage: InstallSource Path:
Type: AntiVirusUpdate Type: FullUser: NT AUTHORITY\SYSTEMCurrent Engine Version: Previous Engine Version: 1.1.8403.0Error code: 0x80240016Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

6/10/2012 4:09:56 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures.New Signature Version: Previous Signature Version: 1.127.1680.0Update Source: Microsoft Update ServerUpdate Stage: InstallSource Path:
Type: AntiVirusUpdate Type: FullUser: NT AUTHORITY\SYSTEMCurrent Engine Version: Previous Engine Version: 1.1.8403.0Error code: 0x80240016Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

6/10/2012 4:09:56 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures.New Signature Version: Previous Signature Version: 1.127.1680.0Update Source: Microsoft Update ServerUpdate Stage: DownloadSource Path:
Type: AntiVirusUpdate Type: FullUser: NT AUTHORITY\SYSTEMCurrent Engine Version: Previous Engine Version: 1.1.8403.0Error code: 0x80240016Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

6/10/2012 2:22:59 PM, error: ati2mtag [43015] - I2c return failed

6/10/2012 12:03:20 PM, error: AmdK8 [2] - The Acpi 2.0 _PCT object returned an invalid value of 3

6/10/2012 10:46:43 AM, error: ati2mtag [43016] - Not an EDID device

.

==== End Of File ===========================

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