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Exploit.drop.9 headache


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Starting getting Google redirects today. Did a MB full scan and deleated the exploit file but continue to have redirects. Re-ran MB using quick scan and nothing found.

I sure hope someone can help me.... very stressed out! I'm sooooo happy to have found this forum as I have been using MB for years and love it!

Thanks for any help,

Ann

MB scan...........

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.08.04

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 8.0.7601.17514

Ann :: ANN-PC [administrator]

6/8/2012 1:27:17 PM

mbam-log-2012-06-08 (13-27-17).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 408194

Time elapsed: 1 hour(s), 17 minute(s), 21 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Users\Ann\AppData\Local\Temp\0.5296213442683045 (Exploit.Drop.9) -> Quarantined and deleted successfully.

(end)

DDS txt

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7601.17514

Run by Ann at 16:30:15 on 2012-06-08

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6628 [GMT -4:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k NetworkService

c:\Program Files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe

C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe

C:\Windows\system32\dleacoms.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\mfevtps.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\rundll32.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

C:\Program Files\mcafee.com\agent\mcagent.exe

c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\WinMsgBalloonServer.exe

C:\Windows\SysWOW64\WinMsgBalloonClient.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://tampabay.rr.com/

mWinlogon: Userinit=userinit.exe,

BHO: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - C:\Program Files\Dell Printable Web\toolband.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120424202205.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - C:\Program Files\Dell Printable Web\toolband.dll

uRun: [Google Update] "C:\Users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [Adobe] rundll32.exe "C:\Users\Ann\AppData\Local\Apps\Adobe\nhtzos.dll",CreateInstance

mRun: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [<NO NAME>]

mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

mRun: [sPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab

DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15117/CTPID.cab

TCP: DhcpNameServer = 65.32.5.111 65.32.5.112

TCP: Interfaces\{0E34F056-B426-4754-B568-D8767BDD450A} : DhcpNameServer = 65.32.5.111 65.32.5.112

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\msc\McSnIePl.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: Dell Toolbar: {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

BHO-X64: McAfee Phishing Filter - No File

BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120424202205.dll

BHO-X64: scriptproxy - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Dell Toolbar: {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll

mRun-x64: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

mRun-x64: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun-x64: [(Default)]

mRun-x64: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

mRun-x64: [sPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry

mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\bco7oymp.default\

FF - prefs.js: browser.startup.homepage - hxxp://tampabay.rr.com/

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\progra~2\mcafee\msc\npMcSnFFPl.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.51204.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Ann\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 AMD_RAIDXpert;AMD RAIDXpert;C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-3-16 122880]

R2 AMDFusionSVC;AMD Fusion Utility Service;C:\Program Files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe [2009-9-8 383544]

R2 dlea_device;dlea_device;C:\Windows\system32\dleacoms.exe -service --> C:\Windows\system32\dleacoms.exe -service [?]

R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2011-2-16 199272]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2011-2-16 210584]

R2 mfevtp;McAfee Validation Trust Protection Service;"C:\Windows\system32\mfevtps.exe" --> C:\Windows\system32\mfevtps.exe [?]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 AmdLLD64;AMD Low Level Device Driver;C:\Windows\system32\DRIVERS\AmdLLD64.sys --> C:\Windows\system32\DRIVERS\AmdLLD64.sys [?]

R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]

R3 t3;Sound Blaster X-Fi Xtreme Audio;C:\Windows\system32\drivers\t3.sys --> C:\Windows\system32\drivers\t3.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-9-4 219632]

S3 ahcix64s;ahcix64s;C:\Windows\system32\DRIVERS\ahcix64s.sys --> C:\Windows\system32\DRIVERS\ahcix64s.sys [?]

S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-6-28 79360]

S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-2-16 79360]

S3 Creative Media Toolbox 6 Licensing Service;Creative Media Toolbox 6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe [2011-6-28 79360]

S3 dleaCATSCustConnectService;dleaCATSCustConnectService;C:\Windows\System32\spool\DRIVERS\x64\3\dleaserv.exe [2011-2-28 45224]

S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2011-2-16 220528]

S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]

S3 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;C:\Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe [2011-1-14 341296]

S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2010-7-30 25072]

S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-9-4 1116656]

S3 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-2-16 705856]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-8-29 249936]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-06-08 18:49:07 -------- d-----w- C:\Users\Ann\AppData\Local\{733C8195-8C2F-4E86-8215-EECFC9467727}

2012-06-08 16:34:16 -------- d-----w- C:\Users\Ann\AppData\Local\{43B446D6-F09F-469C-A6D8-FD079873E265}

2012-06-08 15:36:29 -------- d-----w- C:\Users\Ann\AppData\Local\{C2DD9C48-2C0F-4E36-BA88-2B615EEF8A0F}

2012-06-07 15:03:56 -------- d-----w- C:\Users\Ann\AppData\Local\{FCE01362-F396-4E9A-A5C6-E1E0AAF475FF}

2012-06-07 01:31:52 -------- d-----w- C:\Users\Ann\AppData\Local\{23FACCD8-9E92-4F7F-B229-E89D0AFB1101}

2012-06-06 14:46:17 -------- d-----w- C:\Users\Ann\AppData\Local\{E661CD49-4375-49D0-8B37-F2B7E08715AE}

2012-06-05 19:32:38 -------- d-----w- C:\Users\Ann\AppData\Local\{28331C1B-0401-4051-BB97-5CCC4DCC6E76}

2012-06-05 18:20:50 -------- d-----w- C:\Users\Ann\AppData\Local\{3B10C556-5F67-4295-B79D-5156D864E169}

2012-06-05 14:14:37 -------- d-----w- C:\Users\Ann\AppData\Local\{34E30F91-1AAE-4E6C-BED0-AD138455F422}

2012-06-04 14:10:44 -------- d-----w- C:\Users\Ann\AppData\Local\{2A4400EC-78C9-4266-872E-5AD778101AB6}

2012-06-03 16:03:54 -------- d-----w- C:\Users\Ann\AppData\Local\{6D044BBB-8CF9-470A-A64F-D46ACF098877}

2012-06-02 16:57:22 -------- d-----w- C:\Users\Ann\AppData\Local\{7FF89A73-B639-4359-8210-9EF415E4985D}

2012-06-01 16:43:00 -------- d-----w- C:\Users\Ann\AppData\Local\{1BC289D0-F4F8-45C4-B0C1-6DD8773204FD}

2012-05-31 16:53:02 -------- d-----w- C:\Users\Ann\AppData\Local\{C6EC90C5-1366-45AC-BCA3-575F7A15844D}

2012-05-30 17:00:00 -------- d-----w- C:\Users\Ann\AppData\Local\{F9E8D764-D19E-4F96-B8D2-D6C892B87350}

2012-05-30 01:09:36 -------- d-----w- C:\Users\Ann\AppData\Local\{9151CB56-48F4-410D-B1E4-E13F555C7F4A}

2012-05-29 16:52:21 -------- d-----w- C:\Users\Ann\AppData\Local\{F96200A9-A63B-4D60-80C4-17BE35F61C8D}

2012-05-29 00:15:10 -------- d-----w- C:\Users\Ann\AppData\Local\{9CB815AB-8DB2-42C0-BFFD-495D63805E30}

2012-05-28 16:20:35 -------- d-----w- C:\Users\Ann\AppData\Local\{76CAF05F-DC3B-4FDD-8D37-845D9ADCBF61}

2012-05-27 16:36:38 -------- d-----w- C:\Users\Ann\AppData\Local\{F4754C80-4304-45CD-8DB0-A929697CF2F9}

2012-05-26 17:17:27 -------- d-----w- C:\Users\Ann\AppData\Local\{9C0B9FB6-250F-4DD1-996C-E446F8620BBE}

2012-05-25 16:09:19 -------- d-----w- C:\Users\Ann\AppData\Local\{FAF0C2BA-5BB3-49EB-94FF-3A30116FD323}

2012-05-24 17:44:54 -------- d-----w- C:\Users\Ann\AppData\Local\{8F127BB6-DA04-44C4-BA4B-43AB1600D0E5}

2012-05-23 16:22:59 -------- d-----w- C:\Users\Ann\AppData\Local\{0E3DFFC1-EBE5-42E0-A170-F40933DB2A97}

2012-05-22 15:28:11 -------- d-----w- C:\Users\Ann\AppData\Local\{F2E75A74-F7F2-42E3-9C40-2ED13C44AFC6}

2012-05-22 00:36:02 -------- d-----w- C:\Users\Ann\AppData\Local\{0C07BD6F-F1DD-4166-A379-CD3B60FB3F90}

2012-05-21 23:38:17 -------- d-----w- C:\Users\Ann\AppData\Local\{AB9819EE-B42B-4796-B39D-CB8CBD52A21B}

2012-05-21 16:48:52 -------- d-----w- C:\Users\Ann\AppData\Local\{5DFF5C07-66D1-4233-A300-367ED733D593}

2012-05-20 16:31:31 -------- d-----w- C:\Users\Ann\AppData\Local\{9A7649A3-CF3A-42E8-9F4D-3F6392B46943}

2012-05-19 16:59:06 -------- d-----w- C:\Users\Ann\AppData\Local\{D2A4F888-804C-4F2C-AA21-0FA36B3689A2}

2012-05-18 14:21:36 -------- d-----w- C:\Users\Ann\AppData\Local\{76AB7148-4637-45AD-BD2B-B6013FEAB904}

2012-05-17 13:02:21 -------- d-----w- C:\Users\Ann\AppData\Local\{4769F264-05DA-4C83-BC47-B0FC35AABE77}

2012-05-16 13:22:31 -------- d-----w- C:\Users\Ann\AppData\Local\{AE80EFBC-2E6D-4923-9C81-7C211F847654}

2012-05-15 15:12:55 -------- d-----w- C:\Users\Ann\AppData\Local\{F5B7B672-7EB1-44A1-A112-C93DE1F0DD15}

2012-05-14 16:05:04 -------- d-----w- C:\Users\Ann\AppData\Local\{BE0CA786-BDAE-4A03-8AD2-46FF2A81AF67}

2012-05-14 01:32:35 -------- d-----w- C:\Users\Ann\AppData\Local\{178D4EBD-D02E-4F95-A974-8D7207FA232E}

2012-05-12 17:38:30 -------- d-----w- C:\Users\Ann\AppData\Local\{523C9973-83C2-4892-9D7E-84F1B2753CE5}

2012-05-11 17:01:05 -------- d-----w- C:\Users\Ann\AppData\Local\{AFD0FB3B-EBAE-46E6-BC80-992D3B1C23F9}

2012-05-10 19:47:35 -------- d-----w- C:\Users\Ann\AppData\Local\{21AFEFC8-B3DD-4F23-A834-00C990B6C74B}

2012-05-10 19:40:09 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys

2012-05-10 19:29:14 1544704 ----a-w- C:\Windows\System32\DWrite.dll

2012-05-10 19:29:14 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll

2012-05-10 19:29:13 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-05-10 19:29:13 3146240 ----a-w- C:\Windows\System32\win32k.sys

2012-05-10 19:29:12 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-05-10 19:29:12 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-05-10 19:29:11 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll

2012-05-10 19:29:11 1732096 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL

2012-05-10 19:29:11 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll

2012-05-10 19:29:10 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll

2012-05-10 19:29:10 1393664 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll

2012-05-10 19:28:51 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-05-10 19:18:03 81408 ----a-w- C:\Windows\System32\imagehlp.dll

2012-05-10 19:18:03 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys

2012-05-10 19:18:03 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll

2012-05-10 19:18:02 5120 ----a-w- C:\Windows\SysWow64\wmi.dll

2012-05-10 19:18:02 5120 ----a-w- C:\Windows\System32\wmi.dll

2012-05-10 19:18:02 220672 ----a-w- C:\Windows\System32\wintrust.dll

2012-05-10 19:18:02 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll

2012-05-10 18:04:03 -------- d-----w- C:\Users\Ann\AppData\Local\{E6876F36-B749-4DAA-AFA4-E7FB05DB2716}

2012-05-10 16:35:33 -------- d-----w- C:\Users\Ann\AppData\Local\{0DFBFE95-DCCF-4F56-90F4-C3BB7DCC47F6}

.

==================== Find3M ====================

.

2012-05-06 17:10:37 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-05-06 17:10:37 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-05-02 20:37:19 8667528 ----a-w- C:\ProgramData\SPLA6DF.tmp

2012-04-04 19:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-03-20 17:11:30 162192 ----a-w- C:\Windows\System32\mfevtps.exe

.

============= FINISH: 16:31:29.62 ===============

Attach txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 2/28/2011 12:38:03 AM

System Uptime: 6/8/2012 2:47:49 PM (2 hours ago)

.

Motherboard: Dell Inc. | | 0NWWY0

Processor: AMD Phenom II X6 1090T Processor | CPU 1 | 3200/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 919 GiB total, 865.41 GiB free.

D: is CDROM ()

E: is Removable

F: is Removable

G: is Removable

H: is Removable

I: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}

Description: Realtek High Definition Audio

Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10280458&REV_1002\4&331926D8&0&0301

Manufacturer: Realtek

Name: Realtek High Definition Audio

PNP Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10280458&REV_1002\4&331926D8&0&0301

Service: IntcAzAudAddService

.

==== System Restore Points ===================

.

RP132: 4/18/2012 3:19:22 PM - Scheduled Checkpoint

RP133: 4/25/2012 7:44:43 PM - Scheduled Checkpoint

RP134: 5/3/2012 7:06:18 PM - Scheduled Checkpoint

RP135: 5/10/2012 1:43:17 PM - preupdates

RP136: 5/10/2012 3:06:37 PM - Windows Update

RP137: 5/10/2012 3:12:04 PM - Windows Update

RP138: 5/10/2012 3:17:47 PM - Windows Update

RP139: 5/10/2012 3:29:22 PM - Windows Update

RP140: 5/10/2012 3:40:14 PM - Windows Update

RP141: 5/18/2012 11:34:58 AM - Scheduled Checkpoint

RP142: 5/25/2012 3:04:21 PM - Scheduled Checkpoint

RP143: 6/1/2012 3:18:35 PM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

ABBYY FineReader 6.0 Sprint

Adobe Flash Player 11 Plugin

Adobe Reader 9.4.4

AMD Fusion Media Explorer

AMD Fusion Utility for Desktops

ATI Catalyst Control Center

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Consumer In-Home Service Agreement

Creative ALchemy

Creative Audio Control Panel

Creative Diagnostics

Creative Media Toolbox 6

Creative Media Toolbox 6 (Shared Components)

Creative MediaSource 5

Creative Software AutoUpdate

Creative Sound Blaster Properties x64 Edition

Creative WaveStudio 7

D3DX10

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Getting Started Guide

Dell MusicStage

Dell PhotoStage

Dell Stage

Dell Toolbar

Dell VideoStage

DirectX 9 Runtime

Google Chrome

H&R Block Basic + Efile 2010

H&R Block Deluxe + Efile 2011

Host OpenAL

Internet Explorer

iSEEK AnswerWorks English Runtime

Java Auto Updater

Java 6 Update 25

Junk Mail filter update

Malwarebytes Anti-Malware version 1.61.0.1400

McAfee SecurityCenter

Mesh Runtime

Messenger Companion

Microsoft FrontPage 2000

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Professional Plus 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Mozilla Firefox 8.0 (x86 en-US)

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Multimedia Card Reader

PhotoShowExpress

PrimoPDF -- brought to you by Nitro PDF Software

Quicken 2002 Deluxe

RAIDXpert

Realtek High Definition Audio Driver

Roxio Activation Module

Roxio BackOnTrack

Roxio Burn

Roxio Creator Starter

Roxio Express Labeler 3

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2288931)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB2553089)

Security Update for 2007 Microsoft Office System (KB2553090)

Security Update for 2007 Microsoft Office System (KB2584063)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office Access 2007 (KB979440)

Security Update for Microsoft Office InfoPath 2007 (KB2510061)

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Skins

Skype Toolbars

Skype™ 4.2

Sonic CinePlayer Decoder Pack

Sound Blaster X-Fi

Spelling Dictionaries Support For Adobe Reader 9

Update for 2007 Microsoft Office System (KB2284654)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office Outlook 2007 (KB2583910)

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

6/8/2012 2:48:10 PM, Error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: This driver has been blocked from loading

6/8/2012 2:48:10 PM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\mrtRate.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. Note: These 2 errors in the event viewer are remnants from an uninstalled old version of Quicken and I get them daily but no problem! ;) I just live with em)

.

==== End Of File ===========================

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  • Staff

Hello and Welcome!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hi Gringo...

Thanks so much for your help. I ran Security Check and Combofix... logs below. I am NOT getting any redirects now. Hope Combofix did the trick and it doesn't come back... :)

Ann

checkup text

Results of screen317's Security Check version 0.99.41

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

McAfee Anti-Virus and Anti-Spyware

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.61.0.1400

Java 6 Update 25

Java version out of date!

Adobe Reader 9 Adobe Reader out of date!

Mozilla Firefox 8.0 Firefox out of Date!

Google Chrome 19.0.1084.46

Google Chrome 19.0.1084.52

````````Process Check: objlist.exe by Laurent````````

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2%

````````````````````End of Log``````````````````````

combofix log

ComboFix 12-06-09.01 - Ann 06/09/2012 12:33:53.1.6 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6544 [GMT -4:00]

Running from: c:\users\Ann\Desktop\ComboFix.exe

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\SPLA6DF.tmp

c:\users\Ann\AppData\Local\Apps\Adobe\nhtzos.dll

c:\users\Ann\GoToAssistDownloadHelper.exe

c:\windows\SysWow64\tmp1EB6.tmp

c:\windows\SysWow64\tmp1EC7.tmp

.

.

((((((((((((((((((((((((( Files Created from 2012-05-09 to 2012-06-09 )))))))))))))))))))))))))))))))

.

.

2012-06-09 16:37 . 2012-06-09 16:37 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-05-10 19:40 . 2012-03-17 07:58 75120 ----a-w- c:\windows\system32\drivers\partmgr.sys

2012-05-10 19:29 . 2012-03-03 06:35 1544704 ----a-w- c:\windows\system32\DWrite.dll

2012-05-10 19:29 . 2012-03-03 05:31 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll

2012-05-10 19:29 . 2012-03-31 06:05 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-05-10 19:29 . 2012-03-31 03:10 3146240 ----a-w- c:\windows\system32\win32k.sys

2012-05-10 19:29 . 2012-03-31 04:39 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-05-10 19:29 . 2012-03-31 04:39 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-05-10 19:29 . 2012-03-31 05:42 1732096 ----a-w- c:\program files\Windows Journal\NBDoc.DLL

2012-05-10 19:29 . 2012-03-31 05:40 1367552 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll

2012-05-10 19:29 . 2012-03-31 04:29 936960 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\ink\journal.dll

2012-05-10 19:29 . 2012-03-31 05:40 1402880 ----a-w- c:\program files\Windows Journal\JNWDRV.dll

2012-05-10 19:29 . 2012-03-31 05:40 1393664 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll

2012-05-10 19:28 . 2012-03-30 11:35 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-05-10 19:18 . 2012-03-01 06:46 23408 ----a-w- c:\windows\system32\drivers\fs_rec.sys

2012-05-10 19:18 . 2012-03-01 06:33 81408 ----a-w- c:\windows\system32\imagehlp.dll

2012-05-10 19:18 . 2012-03-01 05:33 159232 ----a-w- c:\windows\SysWow64\imagehlp.dll

2012-05-10 19:18 . 2012-03-01 06:38 220672 ----a-w- c:\windows\system32\wintrust.dll

2012-05-10 19:18 . 2012-03-01 06:28 5120 ----a-w- c:\windows\system32\wmi.dll

2012-05-10 19:18 . 2012-03-01 05:37 172544 ----a-w- c:\windows\SysWow64\wintrust.dll

2012-05-10 19:18 . 2012-03-01 05:29 5120 ----a-w- c:\windows\SysWow64\wmi.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-05-06 17:10 . 2012-03-31 15:02 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-05-06 17:10 . 2011-06-14 20:02 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-04-04 19:56 . 2011-04-15 16:34 24904 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-03-20 17:11 . 2011-02-16 16:51 162192 ----a-w- c:\windows\system32\mfevtps.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2010-03-10 237568]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-05-17 98304]

"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-03-22 1675160]

"VolPanel"="c:\program files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2009-02-03 237693]

"SPIRunE"="SPIRunE.dll" [2009-07-27 18432]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-02 522736]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 mrtRate;mrtRate; [x]

R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-09-04 219632]

R3 ahcix64s;ahcix64s;c:\windows\system32\DRIVERS\ahcix64s.sys [x]

R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-06-28 79360]

R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-02-16 79360]

R3 Creative Media Toolbox 6 Licensing Service;Creative Media Toolbox 6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe [2011-06-28 79360]

R3 dleaCATSCustConnectService;dleaCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\dleaserv.exe [2010-05-21 45224]

R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe [2010-08-30 220528]

R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]

R3 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;c:\program files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe [2011-01-14 341296]

R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072]

R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-09-04 1116656]

R3 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]

S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]

S2 AMD_RAIDXpert;AMD RAIDXpert;c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-03-16 122880]

S2 AMDFusionSVC;AMD Fusion Utility Service;c:\program files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe [2009-09-08 383544]

S2 dlea_device;dlea_device;c:\windows\system32\dleacoms.exe [2010-05-21 1052328]

S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-01-27 249936]

S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-03-20 210584]

S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]

S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]

S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]

S3 AmdLLD64;AMD Low Level Device Driver;c:\windows\system32\DRIVERS\AmdLLD64.sys [x]

S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]

S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]

S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]

S3 t3;Sound Blaster X-Fi Xtreme Audio;c:\windows\system32\drivers\t3.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

*Deregistered* - mfeavfk01

.

Contents of the 'Scheduled Tasks' folder

.

2012-06-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001Core.job

- c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

.

2012-06-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001UA.job

- c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

.

2012-05-21 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job

- c:\program files\Dell Support Center\uaclauncher.exe [2010-12-03 20:06]

.

2012-06-08 c:\windows\Tasks\SystemToolsDailyTest.job

- c:\program files\Dell Support Center\pcdrcui.exe [2010-12-03 20:06]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://tampabay.rr.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 65.32.5.111 65.32.5.112

FF - ProfilePath - c:\users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\bco7oymp.default\

FF - prefs.js: browser.startup.homepage - hxxp://tampabay.rr.com/

FF - prefs.js: network.proxy.type - 0

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKCU-Run-Adobe - c:\users\Ann\AppData\Local\Apps\Adobe\nhtzos.dll

Toolbar-Locked - (no file)

AddRemove-Quicken 2002 Deluxe - c:\program files (x86)\QUICKENW\Uninst.isu

AddRemove-Sound Blaster X-Fi Windows Drivers - c:\program files (x86)\Creative\Sound Blaster X-Fi\Program\SETUP.EXE

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]

"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Creative\Shared Files\CTAudSvc.exe

c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe

.

**************************************************************************

.

Completion time: 2012-06-09 12:45:11 - machine was rebooted

ComboFix-quarantined-files.txt 2012-06-09 16:45

.

Pre-Run: 930,214,047,744 bytes free

Post-Run: 930,310,160,384 bytes free

.

- - End Of File - - CEE7BC33DA3C3C1F006F18AC383CADBD

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  • Staff

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.

  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo

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Hi Gringo!

I ran TDSSKiller and no threats were found. Could not do a copy and paste

MBR scan done... results below:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software

Run date: 2012-06-09 16:10:32

-----------------------------

16:10:32.010 OS Version: Windows x64 6.1.7601 Service Pack 1

16:10:32.010 Number of processors: 6 586 0xA00

16:10:32.010 ComputerName: ANN-PC UserName: Ann

16:10:34.397 Initialize success

16:11:30.004 AVAST engine defs: 12060901

16:11:41.376 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006b

16:11:41.376 Disk 0 Vendor: ST310005 CC46 Size: 953869MB BusType: 11

16:11:41.392 Disk 0 MBR read successfully

16:11:41.392 Disk 0 MBR scan

16:11:41.407 Disk 0 Windows VISTA default MBR code

16:11:41.423 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63

16:11:41.423 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 12542 MB offset 81920

16:11:41.454 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 941286 MB offset 25767936

16:11:41.470 Disk 0 scanning C:\Windows\system32\drivers

16:11:54.324 Service scanning

16:12:11.375 Modules scanning

16:12:11.390 Disk 0 trace - called modules:

16:12:11.422 ntoskrnl.exe CLASSPNP.SYS disk.sys amdxata.sys storport.sys hal.dll amdsata.sys

16:12:11.437 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007b40060]

16:12:11.437 3 CLASSPNP.SYS[fffff8800181743f] -> nt!IofCallDriver -> [0xfffffa8006b27b80]

16:12:11.453 5 amdxata.sys[fffff880011597a8] -> nt!IofCallDriver -> \Device\0000006b[0xfffffa8006b26060]

16:12:18.941 AVAST engine scan C:\Windows

16:12:23.402 AVAST engine scan C:\Windows\system32

16:16:15.624 AVAST engine scan C:\Windows\system32\drivers

16:16:28.354 AVAST engine scan C:\Users\Ann

16:27:14.741 AVAST engine scan C:\ProgramData

16:35:07.921 Scan finished successfully

16:35:36.672 Disk 0 MBR has been saved successfully to "C:\Users\Ann\Desktop\MBR.dat"

16:35:36.672 The log file has been saved successfully to "C:\Users\Ann\Desktop\aswMBR.txt"

Thanks, again... I have not gotten a Google redirect.... Think I'm clean?

Ann

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  • Staff

Greetings AnnJ

Think I'm clean?

starting to look good

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Hi Gringo,

I ran the script - log below....

Computer seems to be fine and no redirects. Browser moves along nicely and mail pops up fine.

Ann

You have much more patience than I !!! :)

new combofix log...

ComboFix 12-06-09.01 - Ann 06/09/2012 19:58:06.2.6 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6761 [GMT -4:00]

Running from: c:\users\Ann\Desktop\ComboFix.exe

Command switches used :: c:\users\Ann\Desktop\CFScript.txt

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-05-10 to 2012-06-10 )))))))))))))))))))))))))))))))

.

.

2012-06-10 00:01 . 2012-06-10 00:01 -------- d-----w- c:\users\Default\AppData\Local\temp

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-05-06 17:10 . 2012-03-31 15:02 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-05-06 17:10 . 2011-06-14 20:02 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-04-04 19:56 . 2011-04-15 16:34 24904 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-03-31 06:05 . 2012-05-10 19:29 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-03-31 04:39 . 2012-05-10 19:29 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-03-31 04:39 . 2012-05-10 19:29 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-03-31 03:10 . 2012-05-10 19:29 3146240 ----a-w- c:\windows\system32\win32k.sys

2012-03-30 11:35 . 2012-05-10 19:28 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-03-20 17:11 . 2011-02-16 16:51 162192 ----a-w- c:\windows\system32\mfevtps.exe

2012-03-17 07:58 . 2012-05-10 19:40 75120 ----a-w- c:\windows\system32\drivers\partmgr.sys

.

.

((((((((((((((((((((((((((((( SnapShot@2012-06-09_16.40.54 )))))))))))))))))))))))))))))))))))))))))

.

+ 2011-02-16 17:05 . 2012-06-09 19:57 45416 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin

+ 2009-07-14 05:10 . 2012-06-09 19:57 31948 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin

+ 2011-03-01 15:07 . 2012-06-09 19:57 12668 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2456960669-1729647705-3191748665-1001_UserData.bin

- 2011-02-28 17:36 . 2012-06-09 15:26 32768 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

+ 2011-02-28 17:36 . 2012-06-09 23:39 32768 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

- 2011-02-28 17:36 . 2012-06-09 15:26 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

+ 2011-02-28 17:36 . 2012-06-09 23:39 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

- 2009-07-14 04:54 . 2012-06-09 15:26 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

+ 2009-07-14 04:54 . 2012-06-09 23:39 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

- 2011-02-28 06:08 . 2012-06-09 15:26 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

+ 2011-02-28 06:08 . 2012-06-09 19:55 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

- 2011-02-28 06:08 . 2012-06-09 15:26 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

+ 2011-02-28 06:08 . 2012-06-09 19:55 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat

- 2011-02-28 06:08 . 2012-06-09 15:26 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

+ 2011-02-28 06:08 . 2012-06-09 19:55 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

- 2011-02-28 06:08 . 2012-06-09 16:14 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

+ 2011-02-28 06:08 . 2012-06-09 23:07 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat

- 2011-02-28 06:08 . 2012-06-09 16:14 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

+ 2011-02-28 06:08 . 2012-06-09 23:07 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat

+ 2011-05-11 04:41 . 2012-06-09 16:53 1604 c:\windows\system32\wdi\ERCQueuedResolutions.dat

- 2012-06-09 16:40 . 2012-06-09 16:40 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat

+ 2012-06-10 00:02 . 2012-06-10 00:02 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat

+ 2012-06-10 00:02 . 2012-06-10 00:02 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat

- 2012-06-09 16:40 . 2012-06-09 16:40 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat

+ 2009-07-14 02:36 . 2012-06-09 19:59 623940 c:\windows\system32\perfh009.dat

- 2009-07-14 02:36 . 2012-06-09 15:30 623940 c:\windows\system32\perfh009.dat

+ 2009-07-14 02:36 . 2012-06-09 19:59 106316 c:\windows\system32\perfc009.dat

- 2009-07-14 02:36 . 2012-06-09 15:30 106316 c:\windows\system32\perfc009.dat

+ 2009-07-14 05:01 . 2012-06-10 00:01 432268 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat

- 2009-07-14 05:01 . 2012-06-09 16:39 432268 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat

- 2011-03-01 03:40 . 2012-06-09 05:11 1796112 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat

+ 2011-03-01 03:40 . 2012-06-10 00:01 1796112 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat

- 2011-03-01 03:40 . 2012-06-09 16:39 2971900 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2456960669-1729647705-3191748665-1001-8192.dat

+ 2011-03-01 03:40 . 2012-06-10 00:01 2971900 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2456960669-1729647705-3191748665-1001-8192.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2010-03-10 237568]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-05-17 98304]

"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-03-22 1675160]

"VolPanel"="c:\program files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2009-02-03 237693]

"SPIRunE"="SPIRunE.dll" [2009-07-27 18432]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-02 522736]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 mrtRate;mrtRate; [x]

R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-09-04 219632]

R3 ahcix64s;ahcix64s;c:\windows\system32\DRIVERS\ahcix64s.sys [x]

R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2011-06-28 79360]

R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-02-16 79360]

R3 Creative Media Toolbox 6 Licensing Service;Creative Media Toolbox 6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe [2011-06-28 79360]

R3 dleaCATSCustConnectService;dleaCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\dleaserv.exe [2010-05-21 45224]

R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe [2010-08-30 220528]

R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]

R3 NitroReaderDriverReadSpool;NitroPDFReaderDriverCreatorReadSpool;c:\program files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe [2011-01-14 341296]

R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2010-07-30 25072]

R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-09-04 1116656]

R3 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-01-13 705856]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]

S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]

S2 AMD_RAIDXpert;AMD RAIDXpert;c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-03-16 122880]

S2 AMDFusionSVC;AMD Fusion Utility Service;c:\program files (x86)\AMD\AMD Fusion Utility for Desktops\FusionSVC.exe [2009-09-08 383544]

S2 dlea_device;dlea_device;c:\windows\system32\dleacoms.exe [2010-05-21 1052328]

S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-01-27 249936]

S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2011-01-27 249936]

S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-03-20 210584]

S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]

S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]

S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]

S3 AmdLLD64;AMD Low Level Device Driver;c:\windows\system32\DRIVERS\AmdLLD64.sys [x]

S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]

S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]

S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]

S3 t3;Sound Blaster X-Fi Xtreme Audio;c:\windows\system32\drivers\t3.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*Deregistered* - mfeavfk01

.

Contents of the 'Scheduled Tasks' folder

.

2012-06-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001Core.job

- c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

.

2012-06-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456960669-1729647705-3191748665-1001UA.job

- c:\users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-13 17:52]

.

2012-05-21 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job

- c:\program files\Dell Support Center\uaclauncher.exe [2010-12-03 20:06]

.

2012-06-09 c:\windows\Tasks\SystemToolsDailyTest.job

- c:\program files\Dell Support Center\pcdrcui.exe [2010-12-03 20:06]

.

.

--------- X64 Entries -----------

.

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://tampabay.rr.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 65.32.5.111 65.32.5.112

FF - ProfilePath - c:\users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\bco7oymp.default\

FF - prefs.js: browser.startup.homepage - hxxp://tampabay.rr.com/

FF - prefs.js: network.proxy.type - 0

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]

"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Creative\Shared Files\CTAudSvc.exe

c:\program files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe

.

**************************************************************************

.

Completion time: 2012-06-09 20:07:20 - machine was rebooted

ComboFix-quarantined-files.txt 2012-06-10 00:07

ComboFix2.txt 2012-06-09 16:45

.

Pre-Run: 930,273,337,344 bytes free

Post-Run: 930,075,832,320 bytes free

.

- - End Of File - - CF822BA862A2DCA1AD474D4A3BEEB17A

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  • Staff

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader 9.4.4
      Java™ 6 Update 25

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe Reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Hi Gringo,

Uninstalled Adobe Reader and Java... installed latest versions. Cleaned out temp files, MBAM log below and HiJack This log. Haven't found any problems today with computer and no redirects from Google....

Thanks again....

Ann

MBAM

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.10.07

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 8.0.7601.17514

Ann :: ANN-PC [administrator]

6/10/2012 1:52:23 PM

mbam-log-2012-06-10 (13-52-23).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 208555

Time elapsed: 3 minute(s), 18 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

HJ log

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 2:11:03 PM, on 6/10/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tampabay.rr.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?

LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?

LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web

\toolband.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk

\mskapbho.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files

(x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files

\McAfee\SystemCore\ScriptSn.20120424202205.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files

(x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program

Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google

\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype

\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files

(x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files

(x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

O3 - Toolbar: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web

\toolband.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google

Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

O4 - HKLM\..\Run: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

O4 - HKLM\..\Run: [sPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry

O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:

\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component

\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050

-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416

-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 -

{219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer

\WriterBrowserExtension.dll

O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program

Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} -

C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:

\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) -

http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) -

http://ccfiles.creative.com/Web/softwareupdate/ocx/15117/CTPID.cab

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype

\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype

\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo

Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc

\mcsniepl.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files

(x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file

missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD Fusion Utility Service (AMDFusionSVC) - Advanced Micro Devices - c:\Program Files (x86)\AMD

\AMD Fusion Utility for Desktops\FusionSVC.exe

O23 - Service: AMD RAIDXpert (AMD_RAIDXpert) - AMD - C:\Program Files (x86)\AMD\RAIDXpert\bin

\RAIDXpertService.exe

O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative

Labs Shared\Service\AL6Licensing.exe

O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative

Labs Shared\Service\CTAELicensing.exe

O23 - Service: Creative Media Toolbox 6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files

\Creative Labs Shared\Service\MT6Licensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative

\Shared Files\CTAudSvc.exe

O23 - Service: dleaCATSCustConnectService - Unknown owner - C:\Windows\system32\spool\DRIVERS\x64\3\

\dleaserv.exe

O23 - Service: dlea_device - - C:\Windows\system32\dleacoms.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe

(file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe

(file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update

\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update

\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater

\GoogleUpdaterService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe

O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee

\McSvcHost\McSvHost.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost

\McSvHost.exe

O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee

\McSvcHost\McSvHost.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost

\McSvHost.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost

\McSvHost.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\

\mcshield.exe

O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee

\SystemCore\\mfefire.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows

\system32\mfevtps.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee

\McSvcHost\McSvHost.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows

\system32\lsass.exe (file missing)

O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:

\Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows

\system32\lsass.exe (file missing)

O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM

\12.0\SharedCOM\RoxMediaDB12OEM.exe

O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files

\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows

\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe

(file missing)

O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local

Backup\sftservice.EXE

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows

\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe

(file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows

\system32\sppsvc.exe (file missing)

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared

\stllssvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows

\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows

\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file

missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file

missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows

\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows

\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows

\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner -

C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 13402 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):


    • O4 - HKLM\..\Run: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
      O4 - HKLM\..\Run: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
      O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    [*] Close all open windows and browsers/email, etc...

    [*] Click on the "Fix Checked" button

    [*] When completed, close the application.

    • NOTE**You can research each of those lines
    >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the ActiveX control to install

    • Click Start

    [*]Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]Wait for the scan to finish

    [*] Click on copy to clipboard or copy and paste the results here in this topic

Copy and paste that log as a reply to this topic

Gringo

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  • Staff

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Hi again Gringo....

Will do the program cleanups and read the articles.

Thank you so very very much for all of your assistance and very timely responses. We are deeply indebted to you volunteers who help us with these scarey issues. My very best wishes for good things for you..........

Ann

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Hi Gringo,

Sorry to be back so soon BUT... I downloaded OTClean it and my AV program wouldn't let me download... turned the AV off and downloaded it to my desktop. I planned on using it tomorrow, Anyway, I did a shut down and rebooted a few minutes later and in a few minutes McAfee pop up said it was quarantted and the icon was removed from my desktop. Can't I just use Revo Uninstaller to get rid of the programs we used during this clean-up process? Or what do you suggest I do?

Thanks,

Ann

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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