Review HJT Log for Potential Issues

[Firemane0mega]

Hello,

Apologies if this is posted in wrong forum board. If so, please either route to correct board or provide link to the correct location.

No issues with computer currently. However, it's been quite sometime since I had a HJT log review and would like to have a second set of eyes look through.

Log information listed and attached below.

Please let me know if anything further is needed. Thank you for any help provided!

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 8:43:32 PM, on 6/6/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Unable to get Internet Explorer version!

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\ccSvcHst.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\IPS\IPSBHO.DLL

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\coIEPlg.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res:///105

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - https://juniper.net/...SetupClient.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe

O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\Windows\SysWOW64\wwSecure.exe

--

End of file - 9544 bytes

hijackthis 6.6.2012 20.50 Log.txt

[MrCharlie]

Welcome to the forum, HJT isn't really used any more especially on Vista and W7.

I use DDS, RogueKiller and OTL to identify any malware on the system to start with.

If you would like a review.......

please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs.....DDS.txt and Attach.txt

<====><====><====><====><====><====><====><====>

Next.......

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system (don't run any other options, they're not all bad!)

Post back the report.

MrC

[Firemane0mega]

Hello MrC,

Appreciate you taking a look. As previously stated, no current issues with computer - but would like a review for any unnecessary items and cleanup.

Downloaded the recommended programs and have pulled the necessary reports - DDS, Attach, and RK.

Logs posted below.

Thank you for your assistance!

[DDS Log]

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31

Run by Crystal at 13:19:53 on 2012-06-07

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5884.3659 [GMT -4:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\system32\conhost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe

C:\Program Files\LSI SoftModem\agr64svc.exe

C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe

C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\ccSvcHst.exe

C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\SysWOW64\wwSecure.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\ccSvcHst.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe

C:\Windows\system32\taskmgr.exe

C:\Windows\system32\DllHost.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Users\Crystal\AppData\Roaming\Juniper Networks\Setup Client\JuniperSetupClient.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\rundll32.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

mWinlogon: Userinit=userinit.exe

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\IPS\IPSBHO.DLL

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\coIEPlg.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

{555d4d79-4bd2-4094-a395-cfc534424a05}

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

mRun: [<NO NAME>]

mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

mRun: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe"

uPolicies-system: WallpaperStyle = 2

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

dPolicies-system: WallpaperStyle = 2

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - /105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab

TCP: DhcpNameServer = 192.168.1.254

TCP: Interfaces\{99AF2479-900F-4AA8-8A8D-5EA1A5805AE2} : DhcpNameServer = 40.7.1.100

TCP: Interfaces\{AAC809BA-A862-4C81-BD89-0CB4096807D2} : DhcpNameServer = 192.168.1.254

TCP: Interfaces\{AAC809BA-A862-4C81-BD89-0CB4096807D2}\A6574656C2A6164656 : DhcpNameServer = 192.168.1.1 192.168.1.1

TCP: Interfaces\{AAC809BA-A862-4C81-BD89-0CB4096807D2}\C696E6B6379737 : DhcpNameServer = 192.168.15.1

TCP: Interfaces\{AAC809BA-A862-4C81-BD89-0CB4096807D2}\C696E6B6379737F5355435F563637393 : DhcpNameServer = 65.77.164.5 75.95.21.12

TCP: Interfaces\{AAC809BA-A862-4C81-BD89-0CB4096807D2}\E4544574541425 : DhcpNameServer = 192.168.1.1

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO-X64: Search Helper - No File

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\coIEPlg.dll

TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File

mRun-x64: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

mRun-x64: [(Default)]

mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

mRun-x64: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Crystal\AppData\Roaming\Mozilla\Firefox\Profiles\6354dx1s.default\

FF - prefs.js: browser.search.selectedEngine - Google (SSL)

FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\coFFPlgn\components\coFFPlgn.dll

FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\IPSFFPlgn\components\IPSFFPl.dll

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502010.003\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502010.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\SYMEFA64.SYS [?]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20120531.001\BHDrvx64.sys [2012-6-5 1160824]

R1 ElRawDisk;ElRawDisk;\??\C:\Windows\system32\drivers\ElRawDsk.sys --> C:\Windows\system32\drivers\ElRawDsk.sys [?]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20120606.001\IDSviA64.sys [2012-6-6 488568]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502010.003\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502010.003\Ironx64.SYS [?]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0502010.003\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0502010.003\SYMNETS.SYS [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-3-2 89600]

R2 Amazon Download Agent;Amazon Download Agent;C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2009-11-28 401920]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 ioloSystemService;iolo System Service;C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2012-4-29 1047336]

R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.2.1.3\ccsvchst.exe [2012-4-5 130008]

R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-15 227896]

R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-5-14 138360]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 ioloFileInfoList;iolo FileInfoList Service;C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2012-4-29 1047336]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-29 158856]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-28 257696]

S3 androidusb;ADB Interface Driver;C:\Windows\system32\Drivers\motoandroid.sys --> C:\Windows\system32\Drivers\motoandroid.sys [?]

S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\system32\DRIVERS\motfilt.sys --> C:\Windows\system32\DRIVERS\motfilt.sys [?]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\system32\DRIVERS\motccgp.sys --> C:\Windows\system32\DRIVERS\motccgp.sys [?]

S3 motccgpfl;MotCcgpFlService;C:\Windows\system32\DRIVERS\motccgpfl.sys --> C:\Windows\system32\DRIVERS\motccgpfl.sys [?]

S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\system32\DRIVERS\Motousbnet.sys --> C:\Windows\system32\DRIVERS\Motousbnet.sys [?]

S3 motusbdevice;Motorola USB Dev Driver;C:\Windows\system32\DRIVERS\motusbdevice.sys --> C:\Windows\system32\DRIVERS\motusbdevice.sys [?]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-28 129976]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2009-9-26 4924336]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]

S4 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]

.

=============== File Associations ===============

.

JSEFile=NOTEPAD.EXE %1

regfile=NOTEPAD.EXE %1

scrfile=NOTEPAD.EXE %1

VBEFile=NOTEPAD.EXE %1

VBSFile=NOTEPAD.EXE %1

.

=============== Created Last 30 ================

.

2012-06-07 00:34:34 388096 ----a-r- C:\Users\Crystal\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2012-06-07 00:34:34 -------- d-----w- C:\Program Files (x86)\Trend Micro

2012-05-13 17:37:48 1544704 ----a-w- C:\Windows\System32\DWrite.dll

2012-05-13 17:37:48 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll

2012-05-13 17:37:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-05-13 17:37:44 3146240 ----a-w- C:\Windows\System32\win32k.sys

2012-05-13 17:37:42 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-05-13 17:37:41 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-05-13 17:37:19 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys

2012-05-13 17:37:10 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-05-13 17:37:06 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll

2012-05-13 17:37:06 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll

.

==================== Find3M ====================

.

2012-05-13 22:22:58 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-05-13 22:22:58 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-04-30 11:13:29 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-04-17 14:11:54 49152 ----a-w- C:\Windows\System32\iolobtdfg.exe

2012-04-17 14:11:38 17920 ----a-w- C:\Windows\System32\smrgdf.exe

2012-04-17 13:37:06 2154032 ----a-w- C:\Windows\System32\Incinerator64.dll

2012-04-17 13:37:02 2095816 ----a-w- C:\Windows\SysWow64\Incinerator32.dll

.

============= FINISH: 13:20:28.63 ===============

[Attach Log]

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 11/28/2009 3:51:47 PM

System Uptime: 6/6/2012 12:51:51 PM (25 hours ago)

.

Motherboard: Hewlett-Packard | | 3635

Processor: AMD Turion II Dual-Core Mobile M500 | Socket S1G3 | 2200/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 285 GiB total, 159.537 GiB free.

D: is FIXED (NTFS) - 13 GiB total, 2.186 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP233: 4/29/2012 2:11:40 PM - Windows Update

RP234: 4/29/2012 2:12:30 PM - Windows Update

RP235: 4/29/2012 6:14:58 PM - Windows Update

RP236: 4/29/2012 6:17:23 PM - Windows Update

RP237: 4/29/2012 6:52:13 PM - Windows Update

RP238: 4/29/2012 6:55:24 PM - Windows Update

RP239: 4/29/2012 7:46:49 PM - Norton 360 Registry Clean

RP240: 4/30/2012 7:12:22 AM - Installed Java 6 Update 31

RP241: 5/14/2012 6:53:59 PM - Windows Update

RP242: 5/14/2012 8:05:50 PM - Norton 360 Registry Clean

RP243: 5/14/2012 8:27:40 PM - Removed WMS Slots Reel 'em in

RP244: 5/14/2012 8:30:04 PM - Installed WMS Slots Reel 'em in

RP246: 6/5/2012 9:19:57 PM - Windows Modules Installer

RP247: 6/6/2012 8:34:18 PM - Installed HiJackThis

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

µTorrent

Acrobat.com

Activate Norton Online Backup

Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Reader 9.5.0 MUI

Adobe Shockwave Player 11.5

Amazon Games & Software Downloader

AMD USB Filter Driver

Apple Application Support

Apple Software Update

Aspell English Dictionary-0.50-2

Atheros Driver Installation Program

Auslogics Disk Defrag

Awakening: Moonfell Wood

Awakening: The Dreamless Castle

Awakening: The Goblin Kingdom

Big Fish Games: Game Manager

BitPim 1.0.6

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Combined Community Codec Pack 2009-09-09

Compatibility Pack for the 2007 Office system

Coupon Printer for Windows

CyberLink DVD Suite

D3DX10

Doggie Dash

EA Download Manager

Fish Tycoon

Free WMA to MP3 Converter 1.16

FreeCell Wonderland

GNU Aspell 0.50-3

GTK+ Runtime 2.14.7 rev a (remove only)

HiJackThis

Homepage Protection

HP Advisor

HP Customer Experience Enhancements

HP Games

HP MediaSmart DVD

HP MediaSmart Internet TV

HP MediaSmart Movie Themes

HP MediaSmart Music/Photo/Video

HP MediaSmart Webcam

HP Quick Launch Buttons

HP Setup

HP Update

HP User Guides 0154

HP Wireless Assistant

IDT Audio

iolo technologies' System Mechanic

Java Auto Updater

Java 6 Update 31

Jewel Quest Solitaire II

Juniper Networks Host Checker

Juniper Networks, Inc. Setup Client

Juniper Terminal Services Client

Junk Mail filter update

LabelPrint

LG USB Modem driver

Life Quest® 2: Metropoville

LightScribe System Software

Masque IGT Slots Little Green Men

Masque IGT Slots Lucky Larry's Lobstermania

Masque IGT Slots Texas Tea

Masque IGT Slots Wolf Run

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2010 (Beta)

Microsoft Office Access Setup Metadata MUI (English) 2010 (Beta)

Microsoft Office Excel MUI (English) 2007

Microsoft Office Excel MUI (English) 2010 (Beta)

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Live Add-in 1.4

Microsoft Office OneNote MUI (English) 2007

Microsoft Office OneNote MUI (English) 2010 (Beta)

Microsoft Office Outlook MUI (English) 2010 (Beta)

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2010 (Beta)

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2007

Microsoft Office Proof (English) 2010 (Beta)

Microsoft Office Proof (French) 2007

Microsoft Office Proof (French) 2010 (Beta)

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proof (Spanish) 2010 (Beta)

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing (English) 2010 (Beta)

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2010 (Beta)

Microsoft Office Send-a-Smile

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared MUI (English) 2010 (Beta)

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2010 (Beta)

Microsoft Office Single Image 2010 (Beta)

Microsoft Office Word MUI (English) 2007

Microsoft Office Word MUI (English) 2010 (Beta)

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Microsoft WSE 3.0 Runtime

MotoHelper 2.0.45 Driver 5.0.0

MotoHelper MergeModules

Mozilla Firefox 12.0 (x86 en-US)

Mozilla Firefox 4.0b10 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery Legends: Beauty and the Beast Collector's Edition

Mystery Legends: The Phantom of the Opera

Norton 360

Pidgin

Plant Tycoon

Power2Go

PowerDirector

PowerRecover

QLBCASL

QuickTime

Realtek 8136 8168 8169 Ethernet Driver

Realtek USB 2.0 Card Reader

Rhapsody

Sansa Updater

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office 2010 File Validation - Beta (KB976133)

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Skype™ 5.8

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Installer for WildTangent Games App

VC80CRTRedist - 8.0.50727.4053

Video Poker for Winners

VLC media player 2.0.0

WildTangent Games App (HP Games)

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinZip 11.2

WMS Slots Reel 'em in

.

==== Event Viewer Messages From Past Week ========

.

6/6/2012 8:08:12 PM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

6/6/2012 7:41:25 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the N360 service.

6/5/2012 10:42:17 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

.

==== End Of File ===========================

[RK Log]

RogueKiller V7.5.4 [06/07/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User: Crystal [Admin rights]

Mode: Scan -- Date: 06/07/2012 13:25:01

¤¤¤ Bad processes: 1 ¤¤¤

[sUSP PATH] JuniperSetupClient.exe -- C:\Users\Crystal\AppData\Roaming\Juniper Networks\Setup Client\JuniperSetupClient.exe -> KILLED [TermProc]

¤¤¤ Registry Entries: 6 ¤¤¤

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

[sCRSV] HKCU\[...]\Desktop : SCRNSAVE.EXE (C:\Users\Crystal\Desktop\dds.scr) -> FOUND

[] HKCR\[...]\InprocServer32 : () -> ACCESS DENIED

[HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [NOT LOADED] ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9320423AS ATA Device +++++

--- User ---

[MBR] 58a2b4c86090ec0f56f133c99fec76c3

[bSP] 35a8b976d9a2aa6136dc919269895d6a : Windows Vista/7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 291517 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 597436416 | Size: 13424 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 624928768 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1].txt >>

RKreport[1].txt

[MrCharlie]

µTorrent

Continued use of filesharing or ill-advised downloads will surely re-infect your system.

Risks of File-Sharing Technology.

P2P file sharing: Know the risks

It's also against our policy:

http://forums.malwar...showtopic=97700

------------------------

Not a recommended to have on the system also:

Coupon Printer for Windows

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

-----------------------

Please download OTL from one of the links below:

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com (<---renamed version)

Save it to your desktop.

Double click on the icon on your desktop.

Click the Scan All Users checkbox.

Push the Quick Scan button.

The scan will take about 10 minutes...depends on your hard drive size.

Two reports will open, copy and paste them in a reply here: (or attach them as .txt files)

OTL.txt <-- Will be opened

Extra.txt <-- Will be minimized

MrC

[Firemane0mega]

Above two mentioned files have been removed from the system. However, unable to run the OTL as Norton 360 Active Sonar scan continues to block the exe file each time it is launched. Other alternatives aside from disabling Norton 360?

[MrCharlie]

Rename it to OTL.com or OTL.scr

Disable Norton if needed

MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!