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Computer Infected - Help


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Recently, my computer was infected, malwarebytes loads with windows but is unclickable, and it wlil not open, i can't open my firefox or explorer, only way i can go onto the internet is through My Computer then typing in the web address, I need some help with this, i tried downloading hijackthis etc. and i actually downloaded it, but nothing else is downloadable and my hijackthis wont even install, after i tried to switch names as well. Please help

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Hello and Welcome!

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
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