Possible malware infection?

pgovotsos · February 9, 2009

Hello,

I have a 3 month old Vaio notebook that just started acting strangely. The Bluetooth and USB interface has stopped working. When you insert a USB device, it beeps that a device has been inserted, but the balloon pops up saying USB device unrecognized. This is a trackball I've always used (I eliminated the trackball as a problem by inserting another known good trackball with the same result). There has been no new software installed and, since it's a laptop, no new hardware either. The laptop is running Windows Vista 64 bit SP1. MBAM and spybot don't detect anything. NOD32 is running in the background and hasn't detected anything. As soon as I finish posting this, I'm running a full scan with NOD32 and a-squared.

Here are MBAM and HijackThis logs. Thank you for any help you can offer.

Malwarebytes' Anti-Malware 1.33

Database version: 1739

Windows 6.0.6001 Service Pack 1

2/8/2009 7:59:20 PM

mbam-log-2009-02-08 (19-59-20).txt

Scan type: Quick Scan

Objects scanned: 45976

Time elapsed: 1 minute(s), 8 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

********************************************************************************

*********************************************

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:04:37 PM, on 2/8/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Program Files\Sony\VAIO Care\listener.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Common Files\DataViz\DvzIncMsgr.exe

C:\Program Files (x86)\Palm\Hotsync.exe

C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe

C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files (x86)\Brother\Brmfcmon\BrMfimon.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople_f08

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople_f08

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [iSBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"

O4 - HKLM\..\Run: [VAIORegistration] "C:\Program Files\Sony\First Experience\WelcomeLauncher.exe"

O4 - HKLM\..\Run: [VAIOSurvey] "C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe"

O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe"

O4 - HKLM\..\Run: [AML] "C:\Program Files (x86)\Sony\VAIO Launcher\AML.exe" InitApp

O4 - HKLM\..\Run: [brMfcWnd] "C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" /AUTORUN

O4 - HKLM\..\Run: [ControlCenter3] "C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe" /autorun

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files (x86)\Common Files\DataViz\DvzIncMsgr.exe

O4 - Global Startup: HotSync Manager.lnk = C:\Program Files (x86)\Palm\Hotsync.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O13 - Gopher Prefix:

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab

O16 - DPF: {E62A8B6B-D91C-457C-B1FB-20CC2D96B4EC} (Comodo AV Scanner ActiveX) - http://www.personalfirewall.comodo.com/sca...doAVScanner.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files (x86)\a-squared Free\a2service.exe

O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\Windows\SysWOW64\brsvc01a.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe

O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe

O23 - Service: Intel

AdvancedSetup · February 11, 2009

Nothing stands out in the logs to show an infection.

This could just be a common USB issue. I would check with the MFG since it's brand new and see what they have to say.

pgovotsos · February 11, 2009

Nothing stands out in the logs to show an infection.
This could just be a common USB issue. I would check with the MFG since it's brand new and see what they have to say.

I don't KNOW that I'm infected, but I thought it unusual that 2 unrelated systems should fail (Bluetooth AND USB) at the same time. That's what led me to consider malware. Can you suggest other steps to verify?

Thanks,

Panagiotis

AdvancedSetup · February 12, 2009

Download to the desktop: Dr.Web CureIt

Doubleclick the drweb-cureit.exe file and Allow to run the express scan
This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
Once the short scan has finished, Click Options > Change settings
Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
Back at the main window, mark the drives that you want to scan.
Select all drives. A red dot shows which drives have been chosen.
Click the green arrow at the right, and the scan will start.
Click 'Yes to all' if it asks if you want to cure/move the file.
When the scan has finished, look if you can click next icon next to the files found:

If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
Save the report to your desktop. The report will be called DrWeb.csv
Close Dr.Web Cureit.
Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.

PANDA ONLINE SCAN

Please go >here< to run Panda's ActiveScan

Once you are on the Panda site, click the Scan your PC now button
A new window will open...click the Scan Now button
Allow the ActiveX control to be installed. It will start downloading the files it requires for the scan. Note: This may take a couple of minutes
Run the ActiveX control, if requested. The screen will then show the scanning progress - the scan will take a while to finish. Please be patient.
When the scan has finished, click on Export To
Save the file as Activescan.txt to your Desktop
Close the Activescan window then go to your Desktop
Double-click on Activescan.txt and it will open in Notepad
In Notepad, click Edit > Select all, then Edit > Copy
Reply to this thread and click Ctrl+V to paste the log in your reply

PANDA ONLINE SCAN

pgovotsos · February 13, 2009

The scans found a virus, but it was latent in an archive. It's now deleted. Here are the logs. First is the HiJack this, then Panda, then Dr.Web. It's beginning to look like it is a hardware problem I think.

Thanks for your help,

Panagiotis

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:58:35 PM, on 2/13/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Program Files\Sony\VAIO Care\listener.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Common Files\DataViz\DvzIncMsgr.exe

C:\Program Files (x86)\Palm\Hotsync.exe

C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe

C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files (x86)\Brother\Brmfcmon\BrMfimon.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\DllHost.exe