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How did this happen?

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I am using a Toshiba Satellite A100 Laptop with windows XP, Avast, Malwarebytes, Window Defender, CCleaner and a router (even though I am the only computer). Since yesterday, Windows Automatic Updates (the latest 3 Security updates) have announced they were ready to be installed and so I did; and then they told me 5 minutes later the same thing and the same thing and the same thing. At the end of the Installation it says Complete.

I asked "Just Ask" and they said I should download Windows Fit It tool, which I did. But, the tool cannot be installed; it gets partway and tells me that I must sigh out of msn video so that the loading may continue. Can't figure out how to sign out.

Also wonder if that Fix It tool is really necessary or if there is another way to fix this..

I have run everything I have on my computer as mentioned before and nothing shows as out of order. Haven't installed any new software or anything. Maybe I clicked on something???

I could not shut down the computer yesterday until I finally checked the box to stop Automatic Downloads. Then I could sign out and turn off the computer. What have I gotten myself into here?

Any ideas or suggestions?

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I have the fixit tool, but it will not install. Only goes so far and then tells me: must sign out of "msn video" to continue. I cannot figure out how to do that. BTW I am using Firefox. Thanks for your answer. From another site it seems the easiest thing to do is to change Automatic Updates to "notify me but do not download or install" and then go to the Update Site and, using Custom, choose the ones I want....

Thanks again, and If you have any info on the sign out thing, thanks..

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In addition to AdvancedSetup's more expert suggestions ;) , please see this post, especially replies #3 (David H Lipman) and #5 (Klinker):


I'm not sure if this is the same problem you are experiencing, but it seems that there was a recent, known, specific issue with a particular Windows patch on XP platforms, and that the problem has been fixed by MS.



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