Install Access Denied S.M.A.R.T Data Recovery removal

[TPonjican]

Few things to note, I cannot uninstall or run my old version of malwarebytes, and when I attempt to install a new version I get an access denied message at the end of the install, and it rolls back.

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DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26

Run by Administrator at 11:02:24 on 2012-05-21

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2012.1187 [GMT -4:00]

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AV: Symantec Endpoint Protection *Disabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}

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============== Running Processes ===============

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C:\WINDOWS\system32\svchost.exe -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

svchost.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe

C:\Program Files\LogMeIn\x86\RaMaint.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Nuance\eCopy PDF Pro Office\PDFProFiltSrv.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\WINDOWS\system32\notepad.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\WINDOWS\system32\SearchProtocolHost.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

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============== Pseudo HJT Report ===============

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BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: PlusIEEventHelper Class: {551a852f-39a6-44a7-9c13-afbec9185a9d} - c:\program files\nuance\ecopy pdf pro office\bin\PlusIEContextMenu.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll

BHO: ZeonIEEventHelper Class: {da986d7d-ccaf-47b2-84fe-bfa1549bebf9} - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll

TB: Nuance PDF: {e3286bf1-e654-42ff-b4a6-5e111731df6b} - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

IE: Append the content of the link to existing PDF file - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML

IE: Append the content of the selected links to existing PDF file - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll/ZeonIEAppendSelLinks.HTML

IE: Append to existing PDF file - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML

IE: Create PDF file - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML

IE: Create PDF file from the content of the link - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML

IE: Create PDF files from the selected links - c:\program files\nuance\ecopy pdf pro office\bin\ZeonIEFavClient.dll/ZeonIECaptureSelLinks.HTML

IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000

IE: Open with Nuance PDF Converter 7.0 - c:\program files\nuance\ecopy pdf pro office\cnvres_eng.dll /100

IE: Open with PDF Professional 7 - c:\program files\nuance\ecopy pdf pro office\bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm

IE: Open with WordPerfect - c:\program files\wordperfect office x3\programs\WPLauncher.hta

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 172.30.16.20 172.30.16.2

TCP: Interfaces\{4930558F-3E55-4263-9AE4-D47448F81FBE} : DhcpNameServer = 172.30.16.20 172.30.16.2

Notify: igfxcui - igfxdev.dll

Notify: LMIinit - LMIinit.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

LSA: Authentication Packages = msv1_0 wvauth

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\documents and settings\administrator.skhmlaw\application data\mozilla\firefox\profiles\5oy3mvtw.default\

FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll

FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll

FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.50917.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\nuance\ecopy pdf pro office\bin\nppdf.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

.

============= SERVICES / DRIVERS ===============

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R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-10-1 108392]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-10-1 108392]

R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2011-8-12 374152]

R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]

R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-5-6 47640]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-11-23 366152]

R2 PDFProFiltSrv;PDFProFiltSrv;c:\program files\nuance\ecopy pdf pro office\PDFProFiltSrv.exe [2010-9-22 134944]

R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-10-1 2477304]

R3 k57w2k;Broadcom NetLink Gigabit Ethernet;c:\windows\system32\drivers\k57xp32.sys [2010-3-29 209960]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-11-23 22344]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-8-25 136176]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-10 106104]

S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-7-16 30192]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-8-25 136176]

S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-4-25 129976]

S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120516.017\NAVENG.SYS [2012-5-17 87928]

S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120516.017\NAVEX15.SYS [2012-5-17 1589752]

S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-25 14336]

S4 LMIRfsClientNP;LMIRfsClientNP; [x]

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=============== Created Last 30 ================

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2012-05-21 14:22:23 -------- d-sha-r- C:\cmdcons

2012-05-21 14:21:54 98816 ----a-w- c:\windows\sed.exe

2012-05-21 14:21:54 518144 ----a-w- c:\windows\SWREG.exe

2012-05-21 14:21:54 256000 ----a-w- c:\windows\PEV.exe

2012-05-21 14:21:54 208896 ----a-w- c:\windows\MBR.exe

2012-05-21 14:16:30 711240 ----a-w- c:\windows\isRS-000.tmp

2012-05-21 14:13:12 -------- d-----w- C:\TDSSKiller_Quarantine

2012-05-21 13:51:07 -------- d-----w- c:\documents and settings\administrator.skhmlaw\application data\Zeon

2012-05-21 13:48:27 -------- d-----w- c:\windows\system32\wbem\repository\FS

2012-05-21 13:48:27 -------- d-----w- c:\windows\system32\wbem\Repository

2012-05-21 13:17:33 -------- d-----w- c:\documents and settings\administrator.skhmlaw\application data\FixTDSS

2012-05-21 13:14:02 -------- d-----w- c:\documents and settings\administrator.skhmlaw\local settings\application data\Mozilla

2012-05-21 13:11:53 -------- d-----w- C:\32788R22FWJFW(2)

2012-05-18 15:39:58 -------- d-----w- c:\windows\pss

2012-04-25 23:36:09 -------- d-----w- c:\program files\Mozilla Maintenance Service

2012-04-25 23:36:04 157352 ----a-w- c:\program files\mozilla firefox\maintenanceservice_installer.exe

2012-04-25 23:36:04 129976 ----a-w- c:\program files\mozilla firefox\maintenanceservice.exe

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==================== Find3M ====================

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2012-05-21 13:51:05 87424 ----a-w- c:\windows\system32\LMIinit.dll

2012-05-21 13:51:05 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll

2012-05-21 13:51:05 52096 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll

2012-05-21 13:51:05 30592 ----a-w- c:\windows\system32\LMIport.dll

2012-05-15 17:27:55 1682 --sha-w- c:\windows\system32\KGyGaAvL.sys

2012-04-04 19:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

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============= FINISH: 11:02:38.95 ===============

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2011-08-26.01)

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Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 5/6/2010 2:56:05 PM

System Uptime: 5/21/2012 10:30:46 AM (1 hours ago)

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Motherboard: Dell Inc. | | 0HN7XN

Processor: Intel® Core2 Duo CPU E7500 @ 2.93GHz | CPU | 2926/1066mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 149 GiB total, 110.605 GiB free.

D: is CDROM ()

E: is CDROM ()

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==== Disabled Device Manager Items =============

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==== System Restore Points ===================

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RP399: 2/21/2012 2:52:24 PM - System Checkpoint

RP400: 2/22/2012 3:06:20 PM - System Checkpoint

RP401: 2/23/2012 6:29:20 PM - System Checkpoint

RP402: 2/27/2012 2:47:52 PM - System Checkpoint

RP403: 2/28/2012 6:51:38 PM - System Checkpoint

RP404: 2/29/2012 8:00:51 PM - System Checkpoint

RP405: 3/5/2012 7:07:31 PM - System Checkpoint

RP406: 3/6/2012 7:09:18 PM - System Checkpoint

RP407: 3/7/2012 9:09:19 PM - System Checkpoint

RP408: 3/8/2012 11:09:18 PM - System Checkpoint

RP409: 3/12/2012 2:20:29 PM - System Checkpoint

RP410: 3/13/2012 2:35:13 PM - System Checkpoint

RP411: 3/14/2012 2:54:25 PM - System Checkpoint

RP412: 3/15/2012 7:41:55 PM - System Checkpoint

RP413: 3/19/2012 7:22:54 PM - System Checkpoint

RP414: 3/20/2012 12:13:48 PM - Printer Driver LogMeIn Printer Driver Installed

RP415: 3/21/2012 1:57:32 PM - System Checkpoint

RP416: 3/22/2012 2:33:54 PM - System Checkpoint

RP417: 3/26/2012 3:26:40 PM - System Checkpoint

RP418: 3/27/2012 9:04:22 PM - System Checkpoint

RP419: 3/28/2012 10:53:49 PM - System Checkpoint

RP420: 3/29/2012 11:46:49 PM - System Checkpoint

RP421: 4/2/2012 2:52:39 PM - System Checkpoint

RP422: 4/3/2012 8:47:13 PM - System Checkpoint

RP423: 4/4/2012 10:43:53 PM - System Checkpoint

RP424: 4/9/2012 6:53:58 PM - System Checkpoint

RP425: 4/10/2012 8:48:17 PM - System Checkpoint

RP426: 4/11/2012 10:48:16 PM - System Checkpoint

RP427: 4/13/2012 2:00:08 PM - System Checkpoint

RP428: 4/14/2012 2:39:43 PM - System Checkpoint

RP429: 4/15/2012 2:41:08 PM - System Checkpoint

RP430: 4/16/2012 6:59:49 PM - System Checkpoint

RP431: 4/17/2012 8:39:43 PM - System Checkpoint

RP432: 4/18/2012 10:39:32 PM - System Checkpoint

RP433: 4/19/2012 10:39:43 PM - System Checkpoint

RP434: 4/23/2012 2:30:26 PM - System Checkpoint

RP435: 4/24/2012 3:01:52 PM - System Checkpoint

RP436: 4/25/2012 7:59:37 PM - System Checkpoint

RP437: 4/26/2012 9:27:47 PM - System Checkpoint

RP438: 4/27/2012 11:27:46 PM - System Checkpoint

RP439: 4/29/2012 1:27:46 AM - System Checkpoint

RP440: 4/30/2012 2:06:46 AM - System Checkpoint

RP441: 5/1/2012 3:27:48 AM - System Checkpoint

RP442: 5/2/2012 5:27:46 AM - System Checkpoint

RP443: 5/3/2012 7:27:47 AM - System Checkpoint

RP444: 5/4/2012 11:08:38 AM - System Checkpoint

RP445: 5/5/2012 11:27:46 AM - System Checkpoint

RP446: 5/6/2012 1:27:46 PM - System Checkpoint

RP447: 5/7/2012 2:35:01 PM - System Checkpoint

RP448: 5/8/2012 2:53:15 PM - System Checkpoint

RP449: 5/9/2012 4:38:42 PM - System Checkpoint

RP450: 5/10/2012 7:37:17 PM - System Checkpoint

RP451: 5/11/2012 9:27:33 PM - System Checkpoint

RP452: 5/12/2012 11:27:47 PM - System Checkpoint

RP453: 5/14/2012 1:27:47 AM - System Checkpoint

RP454: 5/15/2012 3:27:51 AM - System Checkpoint

RP455: 5/16/2012 5:27:47 AM - System Checkpoint

RP456: 5/17/2012 7:27:47 AM - System Checkpoint

RP457: 5/18/2012 8:51:42 AM - Printer Driver LogMeIn Printer Driver Installed

RP458: 5/21/2012 9:43:11 AM - Restore Operation

RP459: 5/21/2012 9:53:05 AM - Printer Driver LogMeIn Printer Driver Installed

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==== Installed Programs ======================

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32 Bit HP CIO Components Installer

Acrobat.com

Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Reader 9.4.5

BioAPI Framework

Broadcom NetXtreme-I Netlink Driver and Management Installer

DCP32MMWrapper

Dell Control Point

Dell ControlPoint Security Manager

Dell Embassy Trust Suite by Wave Systems

Dell Security Device Driver Pack

DepoView 5

Document Manager Lite

eCopy PDF Pro Office

EMBASSY Security Center

EMBASSY Security Setup

ESC Home Page Plugin

Gemalto

Google Chrome

Google Desktop

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB915800-v4)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB953955)

Hotfix for Windows XP (KB954434)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB958347)

Hotfix for Windows XP (KB959252)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB968764)

Hotfix for Windows XP (KB969084)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

Intel® Graphics Media Accelerator Driver

Java Auto Updater

Java 6 Update 26

Junk Mail filter update

LiveUpdate 3.3 (Symantec Corporation)

LogMeIn

Malwarebytes' Anti-Malware version 1.51.2.1300

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2416447)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Excel MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Standard 2007

Microsoft Office Word MUI (English) 2007

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Sync Framework Runtime Native v1.0 (x86)

Microsoft Sync Framework Services Native v1.0 (x86)

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Mozilla Firefox 12.0 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser (KB973685)

MSXML 6.0 Parser (KB927977)

NTRU TCG Software Stack

OGA Notifier 2.0.0048.0

PowerDVD DX

Preboot Manager

Private Information Manager

RealNetworks - Microsoft Visual C++ 2008 Runtime

Realtek High Definition Audio Driver

RealUpgrade 1.1

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE 10.3

Roxio Creator Tools

Roxio Express Labeler 3

Roxio Update Manager

Scansoft PDF Professional

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2344875)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for 2007 Microsoft Office System (KB982312)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Microsoft Office Excel 2007 (KB2345035)

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office Outlook 2007 (KB2288953)

Security Update for Microsoft Office PowerPoint 2007 (KB982158)

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player (KB979402)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Search 4 - KB963093

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371-v2)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972260)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB976325)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Security Wizards

Segoe UI

SO32MMWrapper

SpeechExec Pro Transcribe

ST Microelectronics TPM Driver Installer

Symantec Endpoint Protection

Trusted Drive Manager

tsp patch

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Windows (KB971513)

Update for Outlook 2007 Junk Email Filter (kb2410711)

Update for Windows Internet Explorer 8 (KB2362765)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB982632)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB898461)

Update for Windows XP (KB943729)

Update for Windows XP (KB951618-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB961503)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB978207)

Update for Windows XP (KB980182)

Update Manager

UPEK TouchChip Fingerprint Reader

VLC media player 1.1.5

Wave Infrastructure Installer

Wave Support Software

WebFldrs XP

Windows Driver Package - Dell Inc. PBADRV System (01/07/2008 1.0.1.5)

Windows Driver Package - STMicroelectronics (stmtpm) System (05/24/2007 1.00.04.15)

Windows Genuine Advantage Notifications (KB905474)

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Toolbar

Windows Live Writer

Windows Management Framework Core

Windows Media Format 11 runtime

Windows Media Player 11

Windows Presentation Foundation

Windows Search 4.0

WinRAR archiver

WordPerfect Office X3

XML Paper Specification Shared Components Pack 1.0

.

==== Event Viewer Messages From Past Week ========

.

5/21/2012 9:59:19 AM, error: Service Control Manager [7034] - The TdmService service terminated unexpectedly. It has done this 1 time(s).

5/21/2012 9:59:15 AM, error: Service Control Manager [7034] - The SeaPort service terminated unexpectedly. It has done this 1 time(s).

5/21/2012 9:59:12 AM, error: Service Control Manager [7034] - The PDFProFiltSrv service terminated unexpectedly. It has done this 1 time(s).

5/21/2012 9:59:04 AM, error: Service Control Manager [7034] - The LogMeIn service terminated unexpectedly. It has done this 1 time(s).

5/21/2012 9:52:29 AM, error: Service Control Manager [7034] - The MBAMService service terminated unexpectedly. It has done this 1 time(s).

5/21/2012 9:50:59 AM, error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).

5/21/2012 9:50:46 AM, error: Service Control Manager [7000] - The SRTSPL service failed to start due to the following error: A device attached to the system is not functioning.

5/21/2012 9:50:44 AM, error: SRTSPL [20] - Unable to initialize the virus scanning engine database files.

5/21/2012 9:50:43 AM, error: Service Control Manager [7000] - The SRTSP service failed to start due to the following error: A device attached to the system is not functioning.

5/21/2012 9:50:30 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SRTSP

5/21/2012 9:49:42 AM, error: SRTSP [5] - Error loading Symantec real time Anti-Virus driver.

5/21/2012 9:49:42 AM, error: SRTSP [4] - Error loading virus definitions.

5/21/2012 9:20:16 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm PCIIde SPBBCDrv SRTSP SRTSPX SYMTDI

5/21/2012 9:13:29 AM, error: Service Control Manager [7031] - The Symantec Endpoint Protection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

5/21/2012 10:22:38 AM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.

5/21/2012 10:03:09 AM, error: Service Control Manager [7034] - The LMIGuardianSvc service terminated unexpectedly. It has done this 1 time(s).

5/18/2012 12:36:13 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service LMIGuardianSvc with arguments "" in order to run the server: {D4258A22-CF85-489D-83AE-49FCD0DFAD29}

5/18/2012 12:31:30 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

5/18/2012 11:45:18 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl Fips intelppm SPBBCDrv SRTSP SRTSPX SYMTDI

5/18/2012 11:36:24 AM, error: NETLOGON [5776] - Failed to create/open file \system32\config\netlogon.ftl with the following error: Access is denied.

5/18/2012 11:04:44 AM, error: Service Control Manager [7022] - The Windows Search service hung on starting.

.

==== End Of File ===========================

[Elise]

Hello, and

It looks like you ran combofix on your own. Can you please post me the log it created? You can find this log at c:\combofix.txt

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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