Missing: Desktop Icons, Toolbar; sys restore not working, dial up setup/icon gone

[ko57]

I understand. For the first step, the inside of the check box was light blue. The delete button is grayed out. I selected the check box-the delete button stayed grayed out, so could not delete the item.

[LDTate]

OK, run the registry fix

[ko57]

It did merge.

One thing-and not to bring up Avast again, I looked back in my posts, when I was trying to shut it down to run Combo Fix-and had trouble, I thought I mentioned that after the warning of not being protected (I was trying to shut it from the tool bar), I went ahead to shut it down, a black window came up-showed a bold red X & ACCESS DENIED. That never happened before, might not mean anything, just wanted to let you know.

[LDTate]

Do you have internet access with ths pc?

[ko57]

Yes I do.

[LDTate]

http://www.eset.eu/online-scanner

Go here to run an online scannner from ESET.

Click the green ESET Online Scanner button.

Read the End User License Agreement and check the box: YES, I accept the Terms of Use.

Click on the Start button next to it.

You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.

A new window will appear asking "Do you want to install this software?"".

Answer Yes to download and install the ActiveX controls that allows the scan to run.

Click Start.

Make sure that the option "Remove found threats" is Unchecked

Click Scan to begin.

If offered the option to get information or buy software. Just close the window.

Wait for the scan to finish

Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt

Copy and paste that log as a reply to this topic.

[ko57]

Ok-fixing to do that.

[ko57]

ESETSmartInstaller@High as downloader log:

all ok

# version=7

# OnlineScannerApp.exe=1.0.0.1

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=b6aee56e39855c4aafb1922b548def54

# end=finished

# remove_checked=false

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2010-09-28 11:10:06

# local_time=2010-09-28 06:10:06 (-0600, Central Daylight Time)

# country="United States"

# lang=1033

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=512 16777215 100 0 0 0 0 0

# compatibility_mode=768 16777215 100 0 0 0 0 0

# compatibility_mode=6143 16777215 0 0 0 0 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=114647

# found=0

# cleaned=0

# scan_time=8684

ESETSmartInstaller@High as downloader log:

Can not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

Can not open internetESETSmartInstaller@High as downloader log:

Can not open internetCan not open internetESETSmartInstaller@High as downloader log:

all ok

# version=7

# OnlineScannerApp.exe=1.0.0.1

# OnlineScanner.ocx=1.0.0.6583

# api_version=3.0.2

# EOSSerial=b6aee56e39855c4aafb1922b548def54

# end=finished

# remove_checked=false

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2012-05-15 02:53:09

# local_time=2012-05-14 09:53:09 (-0600, Central Standard Time)

# country="United States"

# lang=1033

# osver=5.1.2600 NT Service Pack 2

# compatibility_mode=512 16777215 100 0 51258184 51258184 0 0

# compatibility_mode=768 16777215 100 0 50917306 50917306 0 0

# compatibility_mode=8192 67108863 100 0 50467642 50467642 0 0

# scanned=112575

# found=0

# cleaned=0

# scan_time=4072

[LDTate]

Well that didn't find anything bad.

Where are we with this?

What issues remain?

[ko57]

I do have to get ready for work (starting Thursday morning 'll be off for the next 7 days-we work 7&7). Just brought in and restarted in normal mode-wallpaper gone-(microsoft blue), taskbar, quick launch icons on taskbar and clock are there, no icons.

I clicked on start button, menu pops up, it seems to hang. Menu eventually disappeared after clicking start again, button looks like it stated pressed down.

Taskbar there but diesnt really function, ctrl alt del wont shut it down, so turning off, will get ready for work.

If you want to close this thread, we can. It does still work in safe mode. I saw something about a "rogue finder" or something??, after all that was done don't know if that would make things worse-don't know if it could find something.

Allways felt like my registry is messed up, with remnants and wrong entries. I might try another repair install , or if that doesn't work, back up what isn't already backed up and do a clean install.

[LDTate]

back up what isn't already backed up and do a clean install.

That's what I suggest you do at this point.

[ko57]

Thank you for all your help, Larry.

[LDTate]

You're more than welcome.

Glad we were able to help

Peace be with you

[LDTate]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!