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Error Code:0, fails to load on start up


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This problem just started to happen. Sometimes on start up I ger a notification box pop-up that reads, "{Shell_Notifyicon} Failed to perform desired action. Error code:0"

When I press the ok button the boot up continues, I see the MB's icon on the tool bar but as soon as I click on it it disappears. No problems when I start up the program manually and no problems reported when I do a scan. ????

I am running Windows XP SP3, and MB's ver 1.61.0.1400

Also running Avast anti-virus

Any ideas?

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It could have just been a error this one time, should it happen again let us know.

Sometimes one of the files may get corrupt for some reason and a clean install may be required. If you would like to do that follow the steps below....

Please do the following:


  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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