I'm infected with mydomainadvisor

[stephenrappaport]

I've attached the files. Thank you for your help.

Attach.zip

DDS.txt

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system (don't run any other options, they're not all bad!)

Post back the report.

MrC

[stephenrappaport]

Thanks for the guidance. Here are the logs. Looking forward to your comments.

[MrCharlie]

I don't see any logs?? MrC

[stephenrappaport]

Here you go. Didn't click the "attach this file" button before. Thanks again for helping.

Desktop.zip

[MrCharlie]

Why did you run RogueKiller 7 times??????

Please copy and paste the logs, don't attach them.

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Please make sure system restore is running and create a new restore point before continuing.

Instructions here

XP users > please back up the registry using ERUNT.

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Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

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Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

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Click the Start Scan button.

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If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose delete.

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If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

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A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

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Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose delete.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

MrC

[stephenrappaport]

Thank you Mr C. I ran the Kaspersky program, followed all instructions, and it reported no infected files. Hopefully the malware was removed. I'll be in touch if it is not.

. Stev

[LDTate]

Glad we could help.

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