Trojan.Agent in userinit keeps coming back

hcethatsme · February 7, 2009

Hi,

Great product! I am fixing my sister's laptop for the second time in a year and will probably encourage her to buy a copy if Anti-Malware can fix this. Already removed Vundo and other nasties, easily, so I'm happy. Remaining Trojan.Agent won't go away, though. I am not letting the laptop connect to the Internet so it doesn't proliferate, but it also doesn't go away...

MBAM log:

-------------------

Malwarebytes' Anti-Malware 1.33

Database version: 1736

Windows 5.1.2600 Service Pack 3

2/6/2009 10:25:05 PM

mbam-log-2009-02-06 (22-24-49).txt

Scan type: Quick Scan

Objects scanned: 74404

Time elapsed: 14 minute(s), 38 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 2

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> No action taken.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

-------------------

Hijack This:

-------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:25:51 PM, on 2/6/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Creative\Mixer\CTSVolFE.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\dvd43\dvd43_tray.exe

C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dlcccoms.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"

O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe

O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [speedRunner] C:\Documents and Settings\Eliza Caws\Application Data\SpeedRunner\SpeedRunner.exe

O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')

O4 - Global Startup: Adobe Gamma Loader.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by122fd.bay122.hotmail.msn.com/resources/MsnPUpld.cab

O20 - AppInit_DLLs: cru629.dat C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL fvsrkp.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software International - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 9628 bytes

----------------

thanks so much!

Hilary

AdvancedSetup · February 7, 2009

Hi Hilary,

Please visit this webpage for instructions for downloading ComboFix to your

DESKTOP

:

how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run

ComboFix.exe

on your DESKTOP and not from any other folder.

Also,

DO NOT

click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

ComboFix.exe

Note:

The

Windows Recovery Console

will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Click
Yes
to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please post the
C:\ComboFix.txt
along with a
new HijackThis log
so we may continue cleaning the system.

hcethatsme · February 7, 2009

Thanks a bunch! Here's the ComboFix log:

ComboFix 09-02-06.02 - Eliza Caws 2009-02-07 10:30:07.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.599 [GMT -5:00]

Running from: c:\documents and settings\Eliza Caws\Desktop\ComboFix.exe

AV: F-PROT Antivirus for Windows *On-access scanning disabled* (Updated)

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\Eliza Caws\Application Data\SKS~1

c:\documents and settings\Eliza Caws\Local Settings\Temporary Internet Files\bestwiner.stt

c:\documents and settings\Eliza Caws\Local Settings\Temporary Internet Files\CPV.stt

c:\documents and settings\Eliza Caws\Local Settings\Temporary Internet Files\fbk.sts

c:\documents and settings\Eliza Caws\My Documents\MBOLS~1

c:\temp\1cb

c:\temp\1cb\syscheck.log

c:\temp\tn3

c:\windows\IE4 Error Log.txt

c:\windows\system32\998.exe

c:\windows\system32\bmwukwcw.ini

c:\windows\system32\drivers\core.cache(2).dsk

c:\windows\system32\drivers\core.cache(3).dsk

c:\windows\system32\ncscxhwf.ini

c:\windows\system32\qtlgpusy.ini

c:\windows\system32\rqXHkUvw.ini

c:\windows\system32\rqXHkUvw.ini2

c:\windows\system32\test.ttt

c:\windows\system32\uniq.tll

c:\windows\system32\vocrmynl.ini

c:\windows\system32\vxleyuhm.dll

c:\windows\system32\win32hlp.cnf

c:\windows\system32\zjlmku.dll

c:\windows\Tasks\iidiwsww.job

Infected copy of c:\windows\system32\userinit.exe was found and disinfected

Restored copy from - c:\windows\$NtServicePackUninstall$\userinit.exe

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Service_seneka

((((((((((((((((((((((((( Files Created from 2009-01-07 to 2009-02-07 )))))))))))))))))))))))))))))))

.

2009-02-06 06:43 . 2009-02-06 06:43 <DIR> d-------- c:\documents and settings\Eliza Caws\Application Data\Malwarebytes

2009-02-05 21:16 . 2009-02-05 21:16 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Malwarebytes

2009-02-05 21:15 . 2009-02-06 06:41 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-02-05 21:15 . 2009-02-05 21:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-02-05 21:15 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-02-05 21:15 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-02-05 18:56 . 2009-02-05 18:56 <DIR> d-------- c:\documents and settings\Administrator\Application Data\FRISK Software

2009-02-05 18:26 . 2009-02-05 18:26 <DIR> d-------- c:\documents and settings\Administrator

2009-01-29 15:54 . 2009-02-06 06:41 <DIR> d--hs---- c:\windows\RWxpemEgQ2F3cw

2009-01-29 15:49 . 2009-01-29 15:49 <DIR> d-------- c:\windows\ziuk

2009-01-29 15:49 . 2009-02-05 19:46 <DIR> d-------- c:\program files\Common Files\ziuk

2009-01-29 15:34 . 2009-02-06 07:52 <DIR> d-------- c:\documents and settings\Eliza Caws\Application Data\Sakora

2009-01-29 15:29 . 2009-02-06 06:41 <DIR> d-------- c:\program files\WebShow

2009-01-27 08:11 . 2009-02-06 07:52 1,230 --a------ c:\windows\scpoksrd

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-02-05 03:21 --------- d-----w c:\program files\Dl_cats

2008-12-25 03:03 --------- d-----w c:\program files\QuickTime

2008-12-25 02:20 --------- d-----w c:\program files\iTunes

2008-12-25 02:20 --------- d-----w c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

2008-12-25 02:15 --------- d-----w c:\program files\iPod

2008-12-25 01:46 --------- d-----w c:\program files\Common Files\Apple

2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys

2008-01-24 22:26 20 ---h--w c:\documents and settings\All Users\Application Data\PKP_DLec.DAT

2005-07-29 21:24 472 --sha-r c:\windows\RWxpemEgQ2F3cw\lqUDyAH0kZIawT.vbs

2007-09-09 20:31 88 --sh--r c:\windows\system32\95ABA19D36.sys

2007-09-09 20:31 3,766 --sha-w c:\windows\system32\KGyGaAvL.sys

2008-07-09 11:04 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008070920080710\index.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]

"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]

"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]

"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-12-19 1347584]

"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-11 290816]

"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]

"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-04-06 1032192]

"CTSVolFE.exe"="c:\program files\Creative\Mixer\CTSVolFE.exe" [2005-02-23 57344]

"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]

"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]

"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-08-16 169984]

"DLCCCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-09-13 73728]

"dlccmon.exe"="c:\program files\Dell Photo AIO Printer 924\dlccmon.exe" [2005-10-20 430080]

"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 1121792]

"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

"dvd43"="c:\program files\dvd43\dvd43_tray.exe" [2008-04-09 826880]

"F-PROT Antivirus Tray application"="c:\program files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe" [2008-04-21 1597832]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]

"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 c:\windows\stsystra.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2007-01-27 171448]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]

"NoSetActiveDesktop"= 1 (0x1)

"NoActiveDesktopChanges"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\FPAVServer]

@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusDisableNotify"=dword:00000001

"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FStopW.sys [2007-10-30 592224]

R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe [2008-04-21 45960]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-03-25 24652]

S1 mountmgrr;mountmgrr;c:\windows\system32\drivers\mountmgrr.sys --> c:\windows\system32\drivers\mountmgrr.sys [?]

.

Contents of the 'Scheduled Tasks' folder

2008-11-26 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

Trusted Zone: musicmatch.com\online

FF - ProfilePath - c:\documents and settings\Eliza Caws\Application Data\Mozilla\Firefox\Profiles\eukenlrm.default\

FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll

FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll

FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll

FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll

FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll

FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll

FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-02-07 10:33:39

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

DLCCCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(840)

c:\windows\System32\BCMLogon.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\WLTRYSVC.EXE

c:\windows\system32\BCMWLTRY.EXE

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files\Dell\QuickSet\NicConfigSvc.exe

c:\program files\Dell Support Center\bin\sprtsvc.exe

c:\windows\system32\wdfmgr.exe

c:\windows\system32\igfxsrvc.exe

c:\program files\Google\Google Desktop Search\GoogleDesktopIndex.exe

c:\program files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

c:\windows\system32\dlcccoms.exe

c:\program files\Nikon\PictureProject\NkbMonitor.exe

c:\program files\iPod\bin\iPodService.exe

c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe

c:\windows\system32\wscntfy.exe

.

**************************************************************************

.

Completion time: 2009-02-07 10:37:19 - machine was rebooted [Eliza Caws]

ComboFix-quarantined-files.txt 2009-02-07 15:36:54

Pre-Run: 52,650,582,016 bytes free

Post-Run: 53,697,212,416 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

199 --- E O F --- 2009-01-14 02:52:49

Hilary

hcethatsme · February 7, 2009

Just did another MBAM scan and it comes up clean!

AdvancedSetup · February 7, 2009

Please check your Adobe Acrobat version

Update available for vulnerability in versions 8.1 and earlier of Adobe Reader and Acrobat

Please run the following.

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

When we're done you can go back and install the latest version but for now please do not install any.

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location and post it back when you reply

Then look for the following Java folders and if found delete them.

C:\Program Files\Java

C:\Program Files\Common Files\Java

C:\Documents and Settings\All Users\Application Data\Java

C:\Documents and Settings\All Users\Application Data\Sun\Java

C:\Documents and Settings\username\Application Data\Java

C:\Documents and Settings\username\Application Data\Sun\Java

Then run this again please.

Update and Scan with Malwarebytes' Anti-Malware

Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
[*]When the update is complete, select the Scanner tab
[*]Select Perform quick scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

hcethatsme · February 8, 2009

Thanks so much!

JavaRa:

JavaRa 1.13 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat Feb 07 18:40:55 2009

------------------------------------

Finished reporting.

New MBAM:

Malwarebytes' Anti-Malware 1.33

Database version: 1736

Windows 5.1.2600 Service Pack 3

2/7/2009 6:52:05 PM

mbam-log-2009-02-07 (18-52-05).txt

Scan type: Quick Scan

Objects scanned: 55698

Time elapsed: 4 minute(s), 59 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

New HijackThis:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:57:43 PM, on 2/7/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Creative\Mixer\CTSVolFE.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\dvd43\dvd43_tray.exe

C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

C:\WINDOWS\system32\dlcccoms.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe