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After running MBAM I can ping in dos but none of my browsers resolve


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After running MBAM and allowing it to remove infected items I can not access internet.

I have used Device Manager to uninstall and reinstall the LAN connection; which i thought clears any WINSOCK issues.

I can ping www.yahoo.com from the command line with normal results along with other known ip addresses or www sites.

Can ping router and DNS servers just fine.

Firefox and IE produce the same results. Tried assigning a static ip to the system with same results.

System logs into DOMAIN, uses other network devices, etc.

From my standpoint it almost appears that its a port 80 issue for passing http:// traffic ???

Anyone familiar with this result after running MBAM ? I have also restarted with system restore turned off and ran MBAM in safe mode and regular mode on FULL SCAN with no luck.

One last thing is that typing the actual ip address in the browser does not produce a result either.

Thanks for hopefully a quick solution. This is a Windows XP Pro SP2 system.

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  • Root Admin

Hello and Welcome to Malwarebytes.org

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
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  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review
  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.
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