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Strange error message followed by W7 not working properly


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1 year ago I bought and built myself a computer which has since then worked flawless.

However using it as normal today an error message came up saying the following:

"Windows has encountered a critical error and will restart in 1 minute, please save all open files"

I immediatly knew something fishy was going on so I tried to open different web pages and files before restarting to look for symptoms.

The following happend:

-While trying to open web pages instead the browser displayed plain text reading an error I can't remember (it was something about failing parental control)

-While opening pictures etc an error came up saying something about not being able to find the root-server or something similar.

- The restart/shut down/sleep options were greyed out in the start menu

I instead pressed to reset button on my case on proceded into Safe mode.

Once in I scanned with both MBAM and super anti spyware without finding anything.

Currently I'm in normal mode without any problems so I turn to you to help me.

Please have a look at my DDS reports and report if you find something strange:

.

DDS (Ver_11-03-05.01) - NTFS_AMD64

Run by Oskar at 15:26:03,98 on 2012-04-25

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31

Microsoft Windows 7 Professional 6.1.7601.1.1252.46.1053.18.4095.1692 [GMT 2:00]

.

AV: ESET Smart Security 5.0 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}

SP: ESET Smart Security 5.0 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: ESET personliga brandvägg *Enabled* {4FE52EC8-CB26-1113-0EFE-8842E2773BAA}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe

C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesService64.exe

C:\Program Files\Common Files\WireHelpSvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\Dwm.exe

C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesApp64.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\ESET\ESET Smart Security\egui.exe

C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe

C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe

C:\Program Files (x86)\Razer\Diamondback 3G\razerhid.exe

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Razer\Diamondback 3G\razertra.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Razer\Diamondback 3G\razerofa.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Oskar\AppData\Roaming\Spotify\Spotify.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\DllHost.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Oskar\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\AUDIODG.EXE

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Users\Oskar\Documents\saker som gör mig oroad\dds.scr

C:\Windows\system32\conhost.exe

.

============== Pseudo HJT Report ===============

.

uURLSearchHooks: SearchHook Class: {bc86e1ab-eda5-4059-938f-ce307b0c6f0a} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll

mWinlogon: Userinit=userinit.exe

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

uRun: [Google Update] "C:\Users\Oskar\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r

mRun: [bCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"

mRun: [Diamondback] C:\Program Files (x86)\Razer\Diamondback 3G\razerhid.exe

mRun: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

LSP: C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nvLsp.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab

DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} - hxxp://ccfiles.creative.com/Web/softwareupdate/su2/ocx/20015/CTSUEng.cab

DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/110926/CTPID.cab

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

{9030D464-4C02-4ABF-8ECC-5164760863C6}

mRun-x64: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Oskar\AppData\Roaming\Mozilla\Firefox\Profiles\wra5wbws.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.teamliquid.net/

FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Battlelog Web Plugins\1.116.0\npesnlaunch.dll

FF - plugin: C:\Program Files (x86)\Battlelog Web Plugins\1.118.0\npesnlaunch.dll

FF - plugin: C:\Program Files (x86)\Battlelog Web Plugins\Sonar\0.70.4\npesnsonar.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\id Software\QuakeLive\npquakezero.dll

FF - plugin: C:\Users\Oskar\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: C:\Users\Oskar\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll

.

============= SERVICES / DRIVERS ===============

.

R0 epfwwfp;epfwwfp;C:\Windows\System32\drivers\epfwwfp.sys [2011-8-4 62496]

R1 EpfwLWF;Epfw NDIS LightWeight Filter;C:\Windows\System32\drivers\EpfwLWF.sys [2011-8-4 38288]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-12 140672]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 BCUService;Browser Configuration Utility Service;C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe [2009-10-26 223464]

R2 cpuz135;cpuz135;C:\Windows\System32\drivers\cpuz135_x64.sys [2011-3-23 21992]

R2 eamonm;eamonm;C:\Windows\System32\drivers\eamonm.sys [2011-8-9 202576]

R2 ekrn;ESET Service;C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe [2011-9-6 974944]

R2 ESLWireAC;ESLWireAC;C:\Windows\System32\drivers\ESLWireACD.sys [2011-12-29 147472]

R2 HiPatchService;Hi-Rez Studios Authenticate and Update Service;C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe [2012-1-6 8704]

R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2012-1-5 2253120]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-10-15 381248]

R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesService64.exe [2009-10-30 1353544]

R2 WireHelpSvc;WireHelpSvc;C:\Program Files\Common Files\WireHelpSvc.exe [2011-12-29 168864]

R3 ESLvnic1;ESLvnic Virtual Network 64 Bit;C:\Windows\System32\drivers\ESLvnic.sys [2011-12-29 25528]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2012-1-5 174184]

R3 Razerlow;Razer Pro|Solutions;C:\Windows\System32\drivers\DB3G.sys [2011-3-7 21120]

R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesDriver64.sys [2009-10-14 11856]

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2011-3-7 1270784]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-29 158856]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-2 253088]

S3 Futuremark SystemInfo Service;Futuremark SystemInfo Service;C:\Program Files (x86)\Common Files\Futuremark Shared\Futuremark SystemInfo\FMSISvc.exe [2011-5-21 130976]

S3 GPU-Z;GPU-Z;C:\Users\Oskar\AppData\Local\Temp\GPU-Z.sys [2012-3-19 27008]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 27136]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-3-7 59392]

S3 WatAdminSvc;Aktiveringsteknologier för Windows-tjänst;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-7 1255736]

S3 XENfiltv;XENfiltv;C:\Windows\System32\drivers\XENfiltv.sys [2011-12-24 25600]

.

=============== Created Last 30 ================

.

2012-04-20 11:04:13 -------- d-----w- C:\PROGRA~3\Battle.net

2012-04-17 11:57:36 -------- d-----w- C:\Downloads

2012-04-13 15:54:31 -------- d-----w- C:\Users\Oskar\AppData\Local\CrashRpt

2012-04-13 13:34:53 -------- d-----w- C:\Users\Oskar\AppData\Local\dxhr

2012-04-13 13:33:55 -------- d-----w- C:\Users\Oskar\AppData\Local\28050

2012-04-13 13:31:21 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll

2012-04-13 13:31:21 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll

2012-04-13 13:31:21 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll

2012-04-13 13:31:21 45016 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll

2012-04-11 16:48:57 5559152 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-04-11 16:48:55 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-04-11 16:48:54 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-04-11 16:47:18 81408 ----a-w- C:\Windows\System32\imagehlp.dll

2012-04-11 16:47:18 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys

2012-04-11 16:47:18 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll

2012-04-11 16:47:17 5120 ----a-w- C:\Windows\SysWow64\wmi.dll

2012-04-11 16:47:17 5120 ----a-w- C:\Windows\System32\wmi.dll

2012-04-11 16:47:17 220672 ----a-w- C:\Windows\System32\wintrust.dll

2012-04-11 16:47:17 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll

2012-04-04 05:53:56 182160 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll

2012-04-03 15:22:23 8741536 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2012-04-02 12:52:02 418464 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

.

==================== Find3M ====================

.

2012-04-24 20:06:39 283304 ----a-w- C:\Windows\SysWow64\PnkBstrB.xtr

2012-04-24 20:06:39 283304 ----a-w- C:\Windows\SysWow64\PnkBstrB.exe

2012-04-24 20:06:25 282864 ----a-w- C:\Windows\SysWow64\PnkBstrB.ex0

2012-04-14 16:22:19 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-04-04 13:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-03-03 19:33:11 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll

2012-02-28 06:49:56 1390080 ----a-w- C:\Windows\System32\wininet.dll

2012-02-28 06:48:57 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-02-28 01:11:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-02-28 01:11:07 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll

2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll

2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys

2012-02-14 19:47:36 76888 ----a-w- C:\Windows\SysWow64\PnkBstrA.exe

2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll

2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll

2012-02-03 04:34:34 3145728 ----a-w- C:\Windows\System32\win32k.sys

2012-01-24 12:50:46 168864 ----a-w- C:\Program Files\Common Files\WireHelpSvc.exe

2011-01-19 03:05:14 2993152 ----a-w- C:\Program Files (x86)\openofficeorg33.msi

2011-01-19 03:03:16 475016 ----a-w- C:\Program Files (x86)\setup.exe

.

============= FINISH: 15:26:24,18 ===============

Worth mentioning is that all the error messages except the one showing in the browser were in the same languages as my Windows Instalation: Swedish

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  • 2 weeks later...

Hello and :welcome:

COMBOFIX

---------------

Please download ComboFix from one of these locations:


Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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