Jump to content

help restoring network connection after virus removal

caguilly
 Share

Recommended Posts

caguilly

caguilly

Posted
  • Author
Posted

Sorry, I attched instead of copy/paste. Here is dds text file:

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by Katie at 18:11:23 on 2012-04-19

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.468 [GMT -7:00]

.

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\PROGRA~1\LAUNCH~1\LManager.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\PLFSetL.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Alwil Software\Avast5\avastUI.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis.exe

C:\Program Files\Microsoft Works\WkCalRem.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\WINDOWS\system32\igfxext.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Acer\Acer VCM\RS_Service.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\iPod\bin\iPodService.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = https://www.google.com/

uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_one&r=0xph12094635l03c4wuk5w48123864

mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_one&r=0xph12094635l03c4wuk5w48123864

mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_one&r=0xph12094635l03c4wuk5w48123864

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll

EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [LicenseValidator] c:\documents and settings\katie\application data\identities\{51678131-2f61-4845-ae10-fe00e5cfe415}\LicenseValidator.exe

mRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe

mRun: [LManager] c:\progra~1\launch~1\LManager.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [iMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC

mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC

mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName

mRun: [PLFSetL] c:\windows\PLFSetL.exe

mRun: [snp2uvc] rundll32.exe c:\windows\system32\csnp2uvc.dll,ResetCIDS

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [AGRSMMSG] AGRSMMSG.exe

mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon

mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon

mRun: [iJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.exe

mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray

StartupFolder: c:\docume~1\katie\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\docume~1\katie\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe

StartupFolder: c:\docume~1\katie\startm~1\programs\startup\wkcalrem.lnk - c:\program files\microsoft works\WkCalRem.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\person~1.lnk - c:\program files\broderbund\mavis beacon teaches typing 15\minimavis.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: Free YouTube to MP3 Converter - c:\documents and settings\katie\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.1.254

TCP: Interfaces\{C630EFC0-E66D-4922-B6A8-379577884927} : DhcpNameServer = 192.168.1.254

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

.

============= SERVICES / DRIVERS ===============

.

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-12-31 294608]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-12-31 17744]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-22 40384]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-4-18 654408]

R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2009-8-1 237568]

R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-8-1 38912]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-4-18 22344]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 navapel;Ifxspmgtsrv;c:\windows\system32\svchost.exe -k netsvcs [2009-8-1 14336]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-9 253600]

S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-8-1 1684736]

S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-8-1 30192]

S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-4-18 32072]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-8-1 162816]

S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2012-04-19 06:22:47 -------- d-----w- c:\documents and settings\katie\application data\Malwarebytes

2012-04-19 06:22:39 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2012-04-19 06:22:37 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-04-19 06:22:36 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-04-19 06:22:03 32072 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2012-04-16 18:37:01 0 --sha-w- c:\windows\system32\dds_trash_log.cmd

2012-04-16 18:35:54 -------- d-----w- c:\documents and settings\all users\application data\F4D55F02000164FA0003EC3AD151FC84

2012-04-16 18:35:48 -------- d-----w- c:\documents and settings\katie\application data\TeamViewer

2012-04-09 16:36:34 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-03-31 15:05:07 -------- d-----w- c:\program files\iPod

2012-03-26 15:41:34 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

.

==================== Find3M ====================

.

2012-04-09 16:36:34 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-03-15 00:31:05 73728 ----a-w- c:\windows\system32\javacpl.cpl

2012-03-15 00:31:03 472808 ----a-w- c:\windows\system32\deployJava1.dll

2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll

2012-03-01 11:01:32 43520 ----a-w- c:\windows\system32\licmgr10.dll

2012-03-01 11:01:32 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll

2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll

2012-02-29 12:17:40 385024 ----a-w- c:\windows\system32\html.iec

2012-02-15 18:01:50 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll

2012-02-15 18:01:50 43520 ----a-w- c:\windows\system32\drivers\usbaapl.sys

2012-02-07 18:02:40 1070352 ----a-w- c:\windows\system32\MSCOMCTL.OCX

2012-02-03 09:22:18 1860096 ----a-w- c:\windows\system32\win32k.sys

.

============= FINISH: 18:12:34.57 ===============

Here is attach text file:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 12/17/2009 7:37:37 AM

System Uptime: 4/19/2012 5:14:03 PM (1 hours ago)

.

Motherboard: Acer | | Aspire one

Processor: Intel® Atom CPU N270 @ 1.60GHz | CPU | 1596/533mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 139 GiB total, 54.216 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP164: 1/15/2012 3:44:11 PM - System Checkpoint

RP165: 1/16/2012 4:54:07 PM - Installed StoryBook Creator 4.0

RP166: 1/17/2012 6:46:38 PM - System Checkpoint

RP167: 1/18/2012 1:20:34 PM - Software Distribution Service 3.0

RP168: 1/22/2012 3:20:28 PM - System Checkpoint

RP169: 1/23/2012 4:03:27 PM - System Checkpoint

RP170: 1/24/2012 5:07:52 PM - System Checkpoint

RP171: 1/26/2012 10:48:30 AM - Software Distribution Service 3.0

RP172: 1/27/2012 11:55:33 AM - System Checkpoint

RP173: 1/28/2012 1:42:49 PM - System Checkpoint

RP174: 1/30/2012 9:59:36 AM - System Checkpoint

RP175: 1/31/2012 5:25:41 PM - System Checkpoint

RP176: 2/4/2012 8:14:46 PM - System Checkpoint

RP177: 2/16/2012 12:24:26 PM - Software Distribution Service 3.0

RP178: 2/17/2012 1:29:35 PM - System Checkpoint

RP179: 2/17/2012 3:53:28 PM - Software Distribution Service 3.0

RP180: 2/20/2012 9:30:49 AM - Software Distribution Service 3.0

RP181: 2/20/2012 3:42:35 PM - Software Distribution Service 3.0

RP182: 2/21/2012 12:35:23 PM - Installed Windows Media Player 10

RP183: 2/21/2012 12:38:22 PM - Software Distribution Service 3.0

RP184: 2/23/2012 9:27:55 AM - Software Distribution Service 3.0

RP185: 2/23/2012 11:37:55 PM - Installed CM-Uploader.

RP186: 2/25/2012 4:24:45 PM - System Checkpoint

RP187: 2/27/2012 10:43:12 AM - System Checkpoint

RP188: 3/1/2012 12:51:25 PM - System Checkpoint

RP189: 3/2/2012 9:31:56 AM - Software Distribution Service 3.0

RP190: 3/5/2012 4:58:39 PM - System Checkpoint

RP191: 3/6/2012 5:58:52 PM - System Checkpoint

RP192: 3/7/2012 6:49:12 PM - System Checkpoint

RP193: 3/8/2012 7:27:12 PM - System Checkpoint

RP194: 3/14/2012 5:30:57 PM - Installed Java 6 Update 22

RP195: 3/14/2012 5:31:39 PM - Installed OpenOffice.org 3.3

RP196: 3/15/2012 3:20:51 AM - Software Distribution Service 3.0

RP197: 3/16/2012 6:30:29 PM - System Checkpoint

RP198: 3/19/2012 7:35:44 PM - System Checkpoint

RP199: 3/23/2012 10:26:52 AM - System Checkpoint

RP200: 3/26/2012 8:47:01 AM - Software Distribution Service 3.0

RP201: 3/27/2012 1:47:18 PM - System Checkpoint

RP202: 3/29/2012 10:11:46 AM - System Checkpoint

RP203: 3/31/2012 10:06:25 AM - System Checkpoint

RP204: 4/2/2012 11:23:57 AM - System Checkpoint

RP205: 4/3/2012 9:59:22 PM - System Checkpoint

RP206: 4/5/2012 11:59:27 PM - System Checkpoint

RP207: 4/9/2012 11:11:25 AM - System Checkpoint

RP208: 4/10/2012 11:29:05 AM - System Checkpoint

RP209: 4/11/2012 9:43:27 PM - System Checkpoint

RP210: 4/12/2012 1:39:47 PM - Software Distribution Service 3.0

RP211: 4/16/2012 1:32:57 PM - System Checkpoint

RP212: 4/19/2012 2:46:01 AM - System Checkpoint

.

==== Installed Programs ======================

.

.

Acer Crystal Eye webcam Ver:1.1.81.402

Acer eRecovery Management

Acer ScreenSaver

Acer VCM

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader 9.5.1

Agere Systems Usb 2.0 Soft Modem

Alice Greenfingers

Amazon Kindle

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

AudibleManager

Bonjour

Bookworm Adventures

C:\Program Files\Acer GameZone\GameConsole

Cake Mania 2

Canon Easy-WebPrint EX

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MP Navigator EX 3.0

Canon MP560 series MP Drivers

Canon MP560 series User Registration

Canon Utilities Easy-PhotoPrint EX

Canon Utilities My Printer

Canon Utilities Solution Menu

Chicken Invaders 2

Choice Guard

CM-Uploader

Compatibility Pack for the 2007 Office system

Creative Memories StoryBook Creator Plus 3

Dream Day First Home

e-Sword

eSobi v2

Fizzball

Free Audio Converter version 5.0.6.221

Free YouTube to MP3 Converter version 3.10.15.1228

Galapago

Gold Miner Vegas

Google Desktop

Google Toolbar for Internet Explorer

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB932716-v2)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

Intel® Graphics Media Accelerator Driver

Intel® Matrix Storage Manager

iTunes

Java Auto Updater

Java 6 Update 22

Jewelleria

Junk Mail filter update

Launch Manager

Luxor - Amun Rising

Malwarebytes Anti-Malware version 1.61.0.1400

Mavis Beacon Teaches Typing 15

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Kernel-Mode Driver Framework Feature Pack 1.7

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Home and Student 2007 Trial

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft Works

MobileMe Control Panel

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

OpenOffice.org 3.3

Paint.NET v3.5.10

QuickTime

Realtek High Definition Audio Driver

Safari

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Segoe UI

StoryBook Creator 4.0

Supercow

Synaptics Pointing Device Driver

Unity Web Player

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

Update for Windows Internet Explorer 8 (KB971930)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB898461)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB961503)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

USB2.0 Card Reader Software

WebCam

WebFldrs XP

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Windows Media Format 11 runtime

Windows Media Player 11

WolfQuest

XML Paper Specification Shared Components Pack 1.0

.

==== Event Viewer Messages From Past Week ========

.

4/19/2012 12:28:36 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: atapi PCIIde

4/19/2012 12:28:36 AM, error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error 2147952450 (0x80072742).

4/19/2012 12:28:36 AM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: A socket operation encountered a dead network.

4/19/2012 12:28:36 AM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: A socket operation encountered a dead network.

4/19/2012 12:28:36 AM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: %%2147952450

4/19/2012 12:28:36 AM, error: Service Control Manager [7003] - The TCP/IP NetBIOS Helper service depends on the following nonexistent service: Afd

4/19/2012 12:28:36 AM, error: Service Control Manager [7003] - The Network Location Awareness (NLA) service depends on the following nonexistent service: Afd

4/19/2012 12:28:36 AM, error: Service Control Manager [7003] - The DHCP Client service depends on the following nonexistent service: Afd

4/19/2012 12:16:50 AM, error: Service Control Manager [7023] - The Dashsvc service terminated with the following error: The specified module could not be found.

4/19/2012 12:01:33 AM, error: Service Control Manager [7023] - The Ss_mdm service terminated with the following error: The specified module could not be found.

4/18/2012 11:46:12 PM, error: Service Control Manager [7023] - The Adsexpb service terminated with the following error: The specified module could not be found.

4/18/2012 11:31:02 PM, error: Service Control Manager [7023] - The Elbycdfl service terminated with the following error: The specified module could not be found.

4/18/2012 11:23:57 PM, error: Service Control Manager [7031] - The avast! Antivirus service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

4/18/2012 11:17:48 PM, error: Service Control Manager [7023] - The Eskerlicensecontrol service terminated with the following error: The specified module could not be found.

4/18/2012 11:15:44 PM, error: Service Control Manager [7023] - The Ipcsvc service terminated with the following error: The specified module could not be found.

4/18/2012 11:15:14 PM, error: Service Control Manager [7023] - The Se44mgmt service terminated with the following error: The specified module could not be found.

4/16/2012 2:35:47 PM, error: Service Control Manager [7023] - The Ifxspmgtsrv service terminated with the following error: The specified module could not be found.

4/16/2012 2:20:43 PM, error: Service Control Manager [7023] - The Nmindexingservice service terminated with the following error: The specified module could not be found.

4/16/2012 2:19:47 PM, error: Service Control Manager [7023] - The Cobbmservice service terminated with the following error: The specified module could not be found.

4/16/2012 2:06:14 PM, error: Service Control Manager [7023] - The Dxdebug service terminated with the following error: The specified module could not be found.

4/16/2012 12:52:05 PM, error: Service Control Manager [7023] - The Proxyserverservice service terminated with the following error: The specified module could not be found.

4/16/2012 12:51:05 PM, error: Service Control Manager [7023] - The Tvalz service terminated with the following error: The specified module could not be found.

4/16/2012 12:37:37 PM, error: Service Control Manager [7023] - The StillCam service terminated with the following error: The specified module could not be found.

4/16/2012 12:34:01 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Adobe Flash Player Update Service service to connect.

4/16/2012 12:34:01 PM, error: Service Control Manager [7000] - The Adobe Flash Player Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/16/2012 12:22:33 PM, error: Service Control Manager [7023] - The HpqRemHid service terminated with the following error: The specified module could not be found.

4/16/2012 12:21:36 PM, error: Service Control Manager [7023] - The Spsmqvsm service terminated with the following error: The specified module could not be found.

4/16/2012 12:09:28 PM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.

4/16/2012 12:09:28 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Raw Socket Service service to connect.

4/16/2012 12:09:28 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.

4/16/2012 12:09:28 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Java Quick Starter service to connect.

4/16/2012 12:09:28 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.

4/16/2012 12:09:28 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Intel® Matrix Storage Event Monitor service to connect.

4/16/2012 12:09:28 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Fax service to connect.

4/16/2012 12:09:28 PM, error: Service Control Manager [7000] - The Raw Socket Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/16/2012 12:09:28 PM, error: Service Control Manager [7000] - The Java Quick Starter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/16/2012 12:09:28 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/16/2012 12:09:28 PM, error: Service Control Manager [7000] - The Intel® Matrix Storage Event Monitor service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/16/2012 12:09:28 PM, error: Service Control Manager [7000] - The Fax service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/16/2012 12:08:38 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}

4/16/2012 12:07:05 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).

4/16/2012 11:42:03 AM, error: Service Control Manager [7023] - The ATMsg service terminated with the following error: The specified module could not be found.

4/16/2012 11:41:05 AM, error: Service Control Manager [7023] - The GT890x service terminated with the following error: The specified module could not be found.

4/16/2012 11:40:04 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Apple Mobile Device service to connect.

4/16/2012 11:40:04 AM, error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/16/2012 11:39:03 AM, error: Service Control Manager [7034] - The Raw Socket Service service terminated unexpectedly. It has done this 1 time(s).

4/16/2012 11:39:03 AM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

4/16/2012 11:39:03 AM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).

4/16/2012 11:39:03 AM, error: Service Control Manager [7034] - The Intel® Matrix Storage Event Monitor service terminated unexpectedly. It has done this 1 time(s).

4/16/2012 11:39:03 AM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/16/2012 11:37:06 AM, error: Service Control Manager [7023] - The Nvstor64 service terminated with the following error: The specified module could not be found.

4/16/2012 1:51:11 PM, error: Service Control Manager [7023] - The Ipsecmon service terminated with the following error: The specified module could not be found.

4/16/2012 1:50:12 PM, error: Service Control Manager [7023] - The S616mdm service terminated with the following error: The specified module could not be found.

4/16/2012 1:36:39 PM, error: Service Control Manager [7023] - The Ppped service terminated with the following error: The specified module could not be found.

4/16/2012 1:21:36 PM, error: Service Control Manager [7023] - The E1000 service terminated with the following error: The specified module could not be found.

4/16/2012 1:20:39 PM, error: Service Control Manager [7023] - The Hddsvc service terminated with the following error: The specified module could not be found.

4/16/2012 1:07:09 PM, error: Service Control Manager [7023] - The Kerbkey service terminated with the following error: The specified module could not be found.

.

==== End Of File ===========================

Link to post
Share on other sites
Maniac

Maniac

Posted
Posted

Hello caguilly! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

Download the latest version of TDSSKiller from here and save it to your Desktop.

  1. Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    tdss_1.jpg
  2. Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
    tdss_2.jpg
  3. Click the Start Scan button.
    tdss_3.jpg
  4. If a suspicious object is detected, the default action will be Skip, click on Continue.
    tdss_4.jpg
  5. If malicious objects are found, they will show in the Scan results and offer three (3) options.
  6. Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
    tdss_5.jpg
  7. Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • TDSSKiller log
  • Malwarebytes' Anti-Malware log
  • a new fresh DDS log file

Link to post
Share on other sites
caguilly

caguilly

Posted
  • Author
Posted

Maniac,

I really appreciate your help. Started step 1 by putting the newly downloaded copy of tdsskiller.exe on the infected netbook's desktop. When I doubleclicked on it this message popped up immediately and it could go no further : c\Documents & Settings\Katie\Desktop\tdsskiller.exe Only part of a ReadProcessMemory or WriteProcessMemory request was completed

Gratefully awaiting your next instructions,

caguilly

Link to post
Share on other sites
caguilly

caguilly

Posted
  • Author
Posted

Maniac,

The directions from the link do not match the AcerOne netbook configuration. There is no CD device installed. When I first installed MBAM I used a portible cd drive attached to a usb port and the anti-virus tools I have been instructed to use since have been set on the desktop using a usb flashdrive. The one IDE ATA/ATAPI Controllers is listed as Intel® ICH7M/MDH SATA AHCI Controller.

What should I do with this configuration?

Thanks for help, caguilly

Link to post
Share on other sites
caguilly

caguilly

Posted
  • Author
Posted

Maniac,

Well, I finally found where eRecovery was hidding on the AspireOne notebook (Alt-F10) and so my daughter decided she wanted the sure (and quicker) fix of reformatting and starting over. We are going to add MalewareBytes and Avast together first thing and make sure that major software is always up to date. She did have a few freeware/shareware items on that she would like to put on again (paint.net and Open Office). Do you have any tips for making sure software like that is clean?

Thanks for your help and direction,

caguilly

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.