Removing threats renderded laptop un-bootable

[MSullins]

I used malwarebytes to remove active infections on my laptop, it gave me a message to re-boot to re-move all the threats proporly. So after re-booting my system now flash's a blue screen for a split second then re-boots again. Unsure what went wrong during the process, plz help me clarify what could have gone wrong?

[CatByte]

Hi,

Please do the following:

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
  
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  
• Use the arrow keys to select the Repair your computer menu item.
  
• Choose your language settings, and then click Next.
  
• Select the operating system you want to repair, and then click Next.
  
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
  
• Restart your computer.
  
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  
• Click Repair your computer.
  
• Choose your language settings, and then click Next.
  
• Select the operating system you want to repair, and then click Next.
  
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• • 
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to the disclaimer.

[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there

[*]Press Scan button.

[*]type exit and reboot the computer normally

[*]FRST will make a log (FRST.txt) on the flash drive, please copy and paste the log in your reply.

[MSullins]

Thanks for the reply, sadly i have already had a dell tech come out and fix the computer.

[CatByte]

Ok, thanks for letting me know.

I hope it is running well now.

[LDTate]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.