CIT248813-HPU-Redbox-v4 (executable file)

[geolortie]

I was having problems with slowness and occasional idle lock-up recently and started monitoring CPU usage, physical memory for possible clues. As time went on, my computer would lock-up sooner and sooner after start-up. I finally decided to do a system restore, going back approximately 2 weeks. That seemed to speed things up somewhat, but I had a feeling something was still far from right.

I started KIP, and it froze about 10 minutes in. 2nd time, about the same thing. 3rd time, I started monitoring CPU usage and memory, another crash without any sign or explanation.

I went to Malwarebytes and scanned, monitoring as well, the computer froze after 2 minutes or so. 2nd try, about the same result. 3rd try, and it froze again, and this is when the file name.

Using Windows Explorer, I located the file. When I tried to delete it, the computer froze. I tried several different ways of deleting it, even trying to delete the whole downloads folder it is in. Every time, my computer freezes.

From what I have read online, there are polarized opinions, some saying this is a valid program, others (mostly companies selling virus removal software) saying it is a virus that cannot be removed manually.

Can anyone help me with this?

[exile360]

Greetings

In order to determine the cause of your problems, including whether or not the file in question is indeed an infection or not, please do the following:

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