Just bought MalwareBytes but it's not picking up the virus/malware.

[ijack1286]

I am having trouble catching this virus. It redirects my facebook to pricegrabber and MalwareBytes is constantly catching it trying to send information out (it always pops up saying it's blocking something on google chrome). Scanned it my system multiple times with Microsoft Security Essentials, MalwareBytes, SpyDoctor and such. Please help me fix this.

Thank you in advance.

Isaac.

[ijack1286]

Oh ya and the lag that wasn't there before this virus/malware is pretty bad. Internet became extremely slow.

[exile360]

Greetings

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact Consumer Support and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact Corporate Support and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you